Florence, Via Francesco Baracca 18743.793878,11.210481(Show on Map)
8.3
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Cosmopolitan Hotel in Florence is highly praised for its strategic location near the airport and major roads, making it an excellent choice for travelers with early flights or business trips. The proximity to public transport, including a tram and bus stop within a short walk, facilitates easy and quick access to downtown Florence, adding convenience for guests. While the surrounding neighborhood isn't particularly charming, nearby supermarkets and restaurants offer additional conveniences.
Guests generally commend the breakfast at Cosmopolitan Hotel for its variety and high quality, highlighting the delicious croissants, tasty coffee and extensive options catering to both sweet and savory preferences. Breakfast served in rooms adhering to Covid safety measures is particularly appreciated. Dinner options, although not housed within the hotel itself, are well covered through excellent recommendations from the helpful front desk staff and the availability of nearby restaurants and delivery services.
The rooms receive positive feedback for their cleanliness, modernity and comfort. Many guests find the rooms spacious and well-lit with functional amenities like coffee makers and TV with Sky channels. Despite some issues with mosquitoes, air conditioning and occasional wear, the overall guest experience leans towards satisfaction due to the high standard of room maintenance.
Cleanliness is a standout feature with consistent remarks about the spotless rooms and common areas. Friendly and attentive staff further enhance the hotel's reputation, as they are consistently described as professional, helpful and accommodating, creating a warm and welcoming atmosphere.
Wi-Fi at the hotel is generally reliable with positive remarks about its speed and security, although some guests encountered occasional access issues. The hotel’s free parking is another significant advantage, though the limited space sometimes requires careful planning.
The bedding quality is highly praised with many guests noting the beds' comfort and the cleanliness of the room. Although a few found the beds a bit firm, the majority appreciated the restful sleep provided by the new and flexible beds.
Despite some mixed feedback regarding its four-star status, specifically concerning breakfast variety and room updates, the Cosmopolitan Hotel largely meets guest expectations for comfort and service typical of its rating. Accessibility features are commendable, providing convenience for travelers with mobility needs, especially with easy connections to the city center and airport.
Overall, the Cosmopolitan Hotel offers a comfortable and convenient stay with excellent service, cleanliness and well-maintained accommodations, appealing particularly to travelers needing easy airport access or efficient public transport routes.
Categories
Parking
Accessible
4 Star
Boutique-Style
Business
Room Types
Classic Double RoomThis air-conditioned room comprises a bathroom with a shower or a bathtub and free toiletries. Amenities include a flat-screen satellite TV and a minibar.
Superior Double RoomThis is a large air-conditioned room with a bathrobe and slippers provided for extra comfort. Amenities include a flat-screen satellite TV and a minibar.
Classic Twin RoomThis room comes with air conditioning, a private bathroom with shower and a flat-screen TV.
Classic Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 3 beds.
Comfort Double Room with BathFeaturing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.
About Cosmopolitan Hotel
Registry or License or Notification Number: 048017ALB0477, IT048017A1VTWHB5VV
Guest Reviews
8.3
Very Good
Review Summaries
Location
The Cosmopolitan Hotel in Florence receives mixed reviews regarding its location, but overall it is considered very convenient for travelers with early flights or those needing quick access to the airport, which is just minutes away. The location offers strategic advantages as it is close to major roads, making it easily accessible for those arriving by car.
The hotel is situated on the outskirts of Florence, which means it’s a bit far from the city center and historic sites. However, its proximity to a tram and bus stop ensures that getting to downtown Florence is relatively straightforward and quick, typically only a 15-20 minute tram ride. Guests also appreciate the ease of access to public transport with a tram stop within a 5-10 minute walk from the hotel, connecting them directly to central Florence and other key destinations.
While the neighborhood around the tram station is not the most appealing, the presence of nearby supermarkets and restaurants adds some convenience. For guests who prioritize proximity to the airport or easy access to the city via public transport, the location is highly suitable.
Overall, the Cosmopolitan Hotel is ideal for those who need a practical base close to the airport or for business travelers. Its accessibility by car and public transport ensures guests can navigate Florence without much hassle, despite the distance from the city center.
Breakfast
The breakfast offerings at Cosmopolitan Hotel receive generally positive feedback from guests. Many reviewers praise the breakfast as very good with adjectives such as rich, plentiful and extensive being common. The spread includes a variety of high-quality products, including delicious croissants and tasty coffee and offers something to suit both sweet and savory preferences. Some highlight the convenience of the offering, noting that the breakfast is served in the rooms adhering to Covid safety measures.
There are frequent mentions of the breakfast being varied with many options to choose from, which seems to satisfy most guests. The breakfast buffet is appreciated for its generous and high-quality selection with fresh fruit and comprehensive options from continental to typical Italian breakfast items.
However, certain reviews point out areas for improvement. For instance, some guests felt that the variety could be better, particularly with the availability of fresh fruits and healthy options. A few complaints about the limited choice and mediocre quality are noted and there are mentions of an underwhelming experience for a 4-star hotel.
Despite some criticism, the breakfast at Cosmopolitan Hotel generally impresses, leaving guests with a favorable dining experience to complement their stay.
Dinner
The Cosmopolitan Hotel offers guests a satisfactory culinary experience, thanks to its proximity to several good dining options. Although the hotel lacks an in-house restaurant, the front desk staff is exceedingly helpful with dinner recommendations and other needs, ensuring guests can easily find nearby restaurants within walking distance. Various restaurants and pizzerias are conveniently located around the area, catering to diverse tastes. Guests also have the option to order lunch or dinner to be delivered to their rooms or enjoy it in the hotel lobby. While breakfast at the hotel has a somewhat limited choice, the dining experience around the hotel compensates well for this shortfall. Parking can be a minor issue upon returning from meals, but overall, the helpful staff and the accessibility to quality dining make up for it.
Rooms
Guest reviews of the rooms at the Cosmopolitan Hotel reveal a blend of positive and negative experiences with a strong emphasis on cleanliness and comfort. The rooms are widely praised for being clean, modern and comfortable, contributing to a pleasant stay for many visitors. Rooms are often described as spacious with good lighting and effective insulation ensuring a comfortable environment.
However, there are some recurring issues, notably the presence of mosquitoes in several rooms and problems with air conditioning. Some rooms are also noted to have traces of wear with outdated furniture, dim lighting and insufficient cleaning standards. Despite these issues, many guests appreciate the well-furnished rooms with functional amenities like tea and coffee facilities, TV with Sky channels and complimentary coffee makers.
The variation in room sizes is apparent with some guests finding them large and spacious while others feel they are small and cramped. Noise from the street and occasional poor cleanliness have been minor inconveniences for a few guests. Despite these inconsistencies, the overall impression leans positively towards comfort, the modernity of rooms and the meticulous maintenance observed by many users.
In conclusion, the Cosmopolitan Hotel provides a comfortable and modern lodging experience with some room for improvement in maintaining their facilities and ensuring consistent cleanliness and quietness throughout.
Beds
The Cosmopolitan Hotel has earned high marks from guests for its exceptional bedding and overall comfort. Many guests highlight the quality of the beds, noting that they are new, flexible and cozy. The comfort level is often described as amazing with numerous mentions of very comfortable and super comfy beds. Cleanliness is another recurring theme, as rooms are reported to be spotless with beds made every day. While a few guests found the beds a bit hard or commented on the occasional discomfort, the overwhelming consensus points to a restful experience, especially with the luxurious feel of the bedding and great pillows. Some guests also appreciated the spaciousness and extravagance of the beds. Overall, the Cosmopolitan Hotel seems to provide a reliable, comfortable and clean sleeping environment conducive to a great night's rest.
Cleanliness
Nestled in a vibrant location, the Cosmopolitan Hotel stands out primarily for its exceptional cleanliness, consistently noted by guests. The rooms and common areas are described as very clean, quiet and comfortable with fresh towels and spotless bathrooms. The updated, well-maintained rooms emit a sense of modernity and hygiene. The friendly and helpful staff complement the cleanliness, regularly ensuring the rooms are tidy and inviting.
Despite overwhelmingly positive feedback, a few areas experienced issues such as occasional dust, hair and minor mold in the showers, which may concern those with allergies or a keen eye for detail. Some guests also reported specific instances of poor cleanliness, like hair on bed linens and bathroom surfaces. However, these concerns were sporadic and often contrasted with praise for the overall well-kept environment.
With a reputation for being exceptionally clean, the Cosmopolitan Hotel generally provides a hygienic, comfortable and friendly stay, ensuring guests feel at ease throughout their visit.
Staff
At Cosmopolitan Hotel, the staff has garnered overwhelmingly positive feedback from guests. The team is consistently described as friendly, helpful and professional. Many guests appreciated the welcoming atmosphere created by the reception staff, who were often noted for their efficiency and willingness to assist with various needs. Multiple reviews highlighted the exceptional nature of the staff members with several guests mentioning that the personnel went above and beyond to ensure a pleasant stay. The courteous and attentive service, along with the multilingual capabilities of the receptionists, further contributed to a positive experience. From check-in to check-out, guests felt well taken care of with some even recalling specific instances where staff members' kindness made a significant impact. Overall, the staff at Cosmopolitan Hotel is recognized for their dedication to providing top-notch service, making guests feel valued and comfortable throughout their stay.
Wi-Fi
The Cosmopolitan Hotel offers a generally positive Wi-Fi experience according to guest reviews. The Wi-Fi service is great, very fast and secure, particularly in the rooms. Guests appreciated the hotel's responsive communication before their visit and highlighted the staff's proficiency in accessing and diagnosing Wi-Fi issues. However, a few reviews mention that Wi-Fi doesn't always work and guests sometimes face problems such as only receiving one access code despite requesting two. While the secure Wi-Fi system is a strong point, occasional access and login difficulties were noted. Overall, the Wi-Fi at the Cosmopolitan Hotel is considered good to excellent by most guests.
Parking
The Cosmopolitan Hotel offers free parking, which is often praised by guests for its convenience and safety. Many reviews highlight that the parking is available directly in front of the hotel, adjacent or in an underground garage. Parking is typically described as being included in the room price, adding value to the stay. The fenced grounds and video surveillance provide a sense of security for cars.
However, there are some challenges noted regarding parking at the hotel. The parking lot is described as small with limited spaces available, which can make securing a spot difficult. Guests sometimes had to hand over their car keys to make use of the available parking spaces. Despite these issues, the availability of free parking remains a significant positive aspect.
In summary, while parking at the Cosmopolitan Hotel is free and conveniently located, it may require some patience and early arrival to ensure a spot given the limited space.
4 Star
The Cosmopolitan Hotel has received mixed feedback regarding its status as a four-star establishment. While some guests acknowledged that the hotel structure meets the criteria of a four-star rating and described it as perfect for such a class, many others felt the facilities and services did not live up to expectations. Critical remarks included insufficient variety and selection in breakfast offerings, which were deemed unfit for a four-star hotel. Additionally, the facilities and rooms were often compared to those of a two or three-star hotel with guests noting outdated rooms and bathrooms as well as poor lighting. The cost was frequently highlighted as being too high relative to the quality and offerings of the hotel. Overall, despite meeting some four-star standards and expectations, many guests were left feeling that the hotel did not fully deserve its four-star rating.
Accessible
The Cosmopolitan Hotel offers excellent accessibility features for guests with disabilities, ensuring a convenient stay for those relying on public transport. Situated near Santa Maria Novella station and close to a tram stop, the hotel allows easy access to the bustling city center. Guests have consistently highlighted the helpful and courteous staff at the reception. Although the hotel entrance poses some challenges for wheelchair users, the overall accessibility is commendable with the tram providing a seamless connection to various city attractions. Additionally, the hotel is conveniently accessible from the airport, enhancing its appeal for travelers with mobility needs.
FAQ
No, Cosmopolitan Hotel doesn't have any pool.
No, a spa isn't available at Cosmopolitan Hotel.
No, Cosmopolitan Hotel doesn't allow dogs.
Yes, parking facilities are available at Cosmopolitan Hotel.
