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Hilton Garden Inn Florence Novoli

Florence , Via Sandro Pertini 2/9 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHilton Garden Inn Florence Novoli offers a highly favorable location for travelers looking to explore Florence. The hotel is conveniently connected to key points of interest with a tram stop nearby providing easy and swift routes to both the airport and the historic city center in approximately 10-15 minutes. The strategic location near a tranquil park contributes to a serene environment, making it a peaceful retreat from the bustling city center. Guests appreciate the proximity to amenities such as supermarkets, shopping centers and restaurants, as well as the convenience of parking options.

The breakfast at the hotel is generally well-received with many guests praising the plentiful and varied buffet, which includes both sweet and savory options. The self-serve waffle station is a standout feature. Some guests suggest that the breakfast could benefit from more diversity and fresh-made options and opinions on the breakfast service are mixed. Despite minor criticisms, most guests enjoy the breakfast experience.

Dinner reviews are mixed; while some guests highlight the excellent food quality and overall dining experience, others express dissatisfaction with the limited menu and inconsistent quality. Some guests encountered issues such as the kitchen closing early or poor service, indicating inconsistency in the dinner offerings.

The rooms at Hilton Garden Inn Florence Novoli are spacious, modern and typically clean, featuring amenities like comfortable king-size beds, kettles, fridges and air conditioning. While many rooms are praised for their cleanliness and comfort, some show signs of needing renovation, particularly in the bathrooms. Noise and air conditioning issues are occasional concerns. Overall, the staff's support and attentiveness significantly enhance the stay experience.

Cleanliness is consistently noted as a strong point with numerous guests praising the tidiness and well-maintained state of the hotel. While some instances of mold or unclean conditions in bathrooms are reported, the majority of feedback reflects positive experiences.

The staff at Hilton Garden Inn Florence Novoli are frequently commended for their friendliness, professionalism and helpfulness. The reception team, in particular, is highlighted for ensuring a smooth check-in experience. The breakfast service staff are noted for their efficiency, contributing to a welcoming atmosphere. Individual staff members often receive special mentions for their exemplary service.

The hotel provides convenient parking options, including a spacious and secure underground parking lot for a reasonable fee, as well as free parking spaces in front of the hotel. This is appreciated by guests, especially those arriving by car.

The beds are generally found to be comfortable and large with the majority of guests enjoying a good night's rest. Some minor issues, such as bed hardness, are occasionally reported, but the overall sentiment regarding the beds is positive.

Despite the hotel meeting many four-star expectations with its pleasant location and ample amenities, some guests feel that certain aspects, such as room amenities and breakfast quality, fall short. Instances of charging for small bottle water and inadequate bathroom supplies for multiple guests are noted as areas needing improvement.

Overall, Hilton Garden Inn Florence Novoli is well-regarded for its excellent location, clean and spacious rooms, friendly staff and convenient parking, making it a suitable choice for both leisure and business travelers exploring Florence.
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Hotel Taking Steps Towards Sustainability

Hilton Garden Inn Florence Novoli is part of Hilton's Travel with Purpose program, which aims to reduce environmental impact. The hotel implements initiatives focused on energy and water conservation, waste diversion, and responsible sourcing.

Hotel with Parking

This hotel includes parking and features modern rooms and convenient amenities. Its location near the airport and tram line makes it a practical choice for travelers.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

King Room Soundproofed room with an LCD TV, air conditioning and tea/coffee making facilities.

Deluxe King Room With an LCD TV, air conditioning and tea/coffee making facilities.

Twin Room This twin room comes with an LCD TV, air conditioning and tea/coffee making facilities.

Junior Suite This suite is air-conditioned and features a TV, a tea and coffee maker, a seating area and a safe deposit box.

King Room with Park View The double room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

About Hilton Garden Inn Florence Novoli

License: 048017-ALB-0484, IT048017A1A2WEJS3Y

Guest Reviews

8.2

Very Good

Location

Hilton Garden Inn Florence Novoli boasts a highly favorable location for travelers aiming to experience Florence. Situated adjacent to a tranquil park, the hotel provides a peaceful retreat while still being conveniently connected to key points of interest. Guests particularly appreciate the proximity to a tram stop, which offers a direct and swift route to both the airport and the historic city center, typically within 10-15 minutes.

The strategic positioning makes it easy to explore Florence's attractions as well as access nearby amenities such as supermarkets, shopping centers and restaurants. The surrounding area is described as safe, pleasant and residential, contributing to a serene environment away from the bustling city center yet easily reachable via public transport.

Visitors have also noted the convenience of parking and the hotel's excellent cleanliness. The spacious and comfortable rooms further enhance the overall experience, making it a suitable choice for both leisure and business travelers. The hotel's location also provides an easy commute to the Visarno Arena and other local attractions, adding to its appeal for event attendees.

Overall, the Hilton Garden Inn Florence Novoli stands out for its excellent connectivity, peaceful setting and strategic location, making it an ideal base for exploring the beauty and history of Florence.

Breakfast

At Hilton Garden Inn Florence Novoli, breakfast receives generally favorable feedback from guests. The buffet breakfast is often described as plentiful, varied and offering both sweet and savory options. Guests appreciate the wide variety of food choices with some highlighting the self-serve waffle station as a unique and delightful feature.

While many guests praise the breakfast for its high quality, abundant selection and delicious offerings, some note areas for improvement. A few reviews mention that the breakfast could use more diversity and fresh-made options such as freshly prepared eggs. There are also mixed opinions on the consistency with some guests pointing out that breakfast can be repetitive or lacking in variety day-to-day.

The service in the breakfast dining room receives mixed reviews with some guests noting efficient and complete service, while others feel it was poor and in need of improvement.

Overall, the breakfast at Hilton Garden Inn Florence Novoli is considered an enjoyable part of the stay by most guests, despite some criticisms regarding variety and service.

Dinner

The dinner experience at Hilton Garden Inn Florence Novoli has received mixed reviews from guests. Several reviews highlight that the dinner was excellent with some guests emphasizing the quality of the food and a great dining experience overall. However, there are also multiple mentions of dissatisfaction with the dinner, noting that the menu is limited and the quality can be poor. One review even described it as the worst dinner in all of Italy. Additionally, there were complaints about the kitchen refusing service even 45 minutes before closing time. While some guests enjoyed a great dining experience, others found it lacking, indicating inconsistency in the hotel's dinner service.

Rooms

Nestled in the heart of Florence, Hilton Garden Inn Florence Novoli impresses guests with its spacious and well-organized rooms, often exceeding expectations. The rooms are modernly furnished, featuring ample space and comfortable, king-size beds that enhance the overall stay experience. Most rooms are reputed for their cleanliness and come equipped with useful amenities such as slippers, a kettle for coffee/tea, a fridge and air conditioning. The inclusion of balconies in some rooms adds a touch of expansiveness.

Bathrooms, while generally large and well-furnished, show signs of needing renovation in certain cases. Some rooms have exceptional cleanliness and the hotel ensures a quiet atmosphere for relaxation. Special mentions go to the super comfortable beds and excellent bath towels. The supportive and attentive staff further contribute to a very good stay.

On the downside, there are a few points of concern. Some rooms have outdated facilities and the air conditioning sometimes fails in the summer. Noise can be an issue and certain bathrooms appear neglected with signs of mold. Additionally, the ambiance can feel more suited to business travelers than tourists and carpets in hallways especially near elevators could use better upkeep.

Despite these minor drawbacks, Hilton Garden Inn Florence Novoli stands out with its large, well-equipped rooms, modern style and commendable service, ensuring a pleasant stay for most visitors.

Beds

Hilton Garden Inn Florence Novoli receives generally positive feedback regarding its beds. Guests frequently describe the beds as super comfortable, large and featuring spectacular mattresses. The rooms themselves are noted to be spacious and tidy, often paired with a full bathroom that adds to the overall comfort. However, there are occasional comments highlighting less favorable experiences, such as some finding the bed too hard or cold and a minor design issue where part of the bed construction can be painful if accidentally kicked. Nonetheless, the overall sentiment emphasizes comfortable bedding that contributes to a good night's rest.

Cleanliness

Travelers consistently praise the Hilton Garden Inn Florence Novoli for its outstanding level of cleanliness, particularly highlighting the clean, spacious and comfortable rooms. Many reviews appreciate the impeccable cleanliness and tidy state of the establishment, noting that the overall environment of the hotel is welcoming and well-maintained. Guests frequently comment on the cleanliness of the bathrooms, labeling them clean and renewed, although a few mention issues such as mold and unclean conditions in some areas.

Additionally, reviewers appreciate the modern structure and spacious areas of the hotel, making references to the excellent cleanliness and organized spaces that contribute to their pleasant stays. The hotel’s ambiance, overall cleanliness and complimentary amenities like water further enhance the guest experience.

However, some guests express concerns about specific incidents regarding cleanliness, particularly in the bathrooms, suggesting a need for improvement. Despite these occasional criticisms, the majority of reviews reflect positive experiences with the cleanliness and comfort at Hilton Garden Inn Florence Novoli.

Staff

The Hilton Garden Inn Florence Novoli boasts an exceptional team known for their friendliness, professionalism and helpfulness. Guests consistently praise the staff for being welcoming and attentive with numerous mentions of their kindness and efficiency. The reception team stands out for being particularly professional and accommodating, ensuring a smooth check-in experience. Breakfast service is highlighted for its quick and attentive staff, contributing to an overall warm and efficient atmosphere. Special commendations are given to individual team members like Luca and Martina, who exemplify the pleasant and professional demeanor of the entire staff. The courtesy and knowledgeable assistance provided, whether guiding guests around the city or offering detailed explanations, further enhance the hospitality experience. Overall, the consistently friendly, polite and helpful staff significantly contribute to the high level of comfort and satisfaction reported by guests.

Parking

Hilton Garden Inn Florence Novoli offers a variety of parking options that cater to different needs. The hotel provides a spacious and secure underground parking lot for a reasonable daily fee of 10 euros, which ensures safety and convenience for guests. For those looking to save on costs, there are also free parking spaces available in front of the hotel. The parking facilities are beneficial for travelers arriving by car and include both covered garages and outdoor spaces. While some guests noted the extra charge for the hotel’s parking services, many appreciated the convenience and availability of parking options. Additionally, the proximity to a nearby parking garage and a direct tram connection to the city center adds to the overall convenience. Overall, the parking situation at Hilton Garden Inn Florence Novoli is well-regarded with several good options to suit various preferences.

4 Star

Hilton Garden Inn Florence Novoli garners mixed reviews regarding its four-star rating, facilities and services. On the positive side, the hotel enjoys a pleasant location with a large urban park nearby providing an ideal setting for an evening stroll. Furthermore, it successfully meets many expectations typically associated with a four-star establishment. However, several aspects fall short of the standard. Guests have noted inadequate room amenities and questioned the overall condition of the rooms. Instances such as charging for small bottles of water and providing a bathroom set for only one person have also been highlighted as deviations from what one would expect from a hotel of this rank. Additionally, certain finishing touches and the quality of the breakfast have been critiqued as not meeting a four-star level, suggesting a need for improvements to fully justify its rating.

No, Hilton Garden Inn Florence Novoli doesn't have any pool.

No, a spa isn't available at Hilton Garden Inn Florence Novoli.

Yes, Hilton Garden Inn Florence Novoli welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn Florence Novoli.

Yes, Hilton Garden Inn Florence Novoli has a gym.

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