Hotel Alex
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Summary of reviewsHotel Alex, situated in a convenient residential area close to a tram stop, offers guests quick and easy access to Florence’s city center within 10 to 15 minutes. The strategic location is ideal for avoiding the ZTL (Limited Traffic Zone) restrictions while still enjoying proximity to excellent restaurants, grocery stores and venues like Pala Wanny. This accessibility, combined with efficient public transportation options, makes Hotel Alex a prime choice for visitors.
The breakfast at Hotel Alex is well-received, characterized by its variety and quality with a selection that includes fresh coffee, croissants, cold cuts, fruits, cereals, meats, cheese platters and sweet pastries. Though a few guests suggested improvements and more variety, the majority found the offerings satisfactory and in line with Italian standards. The on-site restaurant, Annare, further enhances the dining experience with authentic Italian cuisine, fresh fish and meat and reasonable prices, making it a popular choice even among locals.
Rooms at Hotel Alex are noted for their cleanliness and spaciousness, along with comfortable beds and effective air conditioning. However, the bathrooms, though clean, are generally small and some rooms display signs of wear and tear, indicating a need for updates. Despite these drawbacks, the rooms’ overall comfort and clean atmosphere contribute positively to guests' experiences.
Impeccable cleanliness is a hallmark of Hotel Alex with guests frequently praising the cleanliness of the rooms, bed linen, towels and common areas. The diligent cleaning staff ensures a well-maintained environment, enhancing the overall appeal of the hotel.
The hotel staff receive high commendations for their friendliness and helpfulness, from receptionists to housekeeping. Their attentive service significantly contributes to a welcoming and pleasant stay, impressing guests with their professionalism and cordiality.
Families find Hotel Alex accommodating with spacious rooms and a quiet, residential location close to grocery stores and the tram station. Though some furnishings could use updating, the overall family-friendly environment and convenient location make it a favorable option for those traveling with children.
While the comfort of the beds varies with some guests finding them very comfortable and others noting issues with mattress hardness, the bed linen and towels are consistently clean and contribute to a good sleeping experience. The hotel’s cost-effective stay offers a notable value for money, aligning well with its three-star rating despite some areas that could benefit from renovation.
Hotel Alex’s accessibility for guests with disabilities is commendable, thanks to its proximity to the tram and parking facilities. The friendly staff and simple, straightforward environment further enhance its appeal, providing an accessible gateway for exploring Florence. Overall, Hotel Alex delivers a comfortable, convenient and affordable stay, making it a solid choice for a wide range of travelers.
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The breakfast at Hotel Alex is well-received, characterized by its variety and quality with a selection that includes fresh coffee, croissants, cold cuts, fruits, cereals, meats, cheese platters and sweet pastries. Though a few guests suggested improvements and more variety, the majority found the offerings satisfactory and in line with Italian standards. The on-site restaurant, Annare, further enhances the dining experience with authentic Italian cuisine, fresh fish and meat and reasonable prices, making it a popular choice even among locals.
Rooms at Hotel Alex are noted for their cleanliness and spaciousness, along with comfortable beds and effective air conditioning. However, the bathrooms, though clean, are generally small and some rooms display signs of wear and tear, indicating a need for updates. Despite these drawbacks, the rooms’ overall comfort and clean atmosphere contribute positively to guests' experiences.
Impeccable cleanliness is a hallmark of Hotel Alex with guests frequently praising the cleanliness of the rooms, bed linen, towels and common areas. The diligent cleaning staff ensures a well-maintained environment, enhancing the overall appeal of the hotel.
The hotel staff receive high commendations for their friendliness and helpfulness, from receptionists to housekeeping. Their attentive service significantly contributes to a welcoming and pleasant stay, impressing guests with their professionalism and cordiality.
Families find Hotel Alex accommodating with spacious rooms and a quiet, residential location close to grocery stores and the tram station. Though some furnishings could use updating, the overall family-friendly environment and convenient location make it a favorable option for those traveling with children.
While the comfort of the beds varies with some guests finding them very comfortable and others noting issues with mattress hardness, the bed linen and towels are consistently clean and contribute to a good sleeping experience. The hotel’s cost-effective stay offers a notable value for money, aligning well with its three-star rating despite some areas that could benefit from renovation.
Hotel Alex’s accessibility for guests with disabilities is commendable, thanks to its proximity to the tram and parking facilities. The friendly staff and simple, straightforward environment further enhance its appeal, providing an accessible gateway for exploring Florence. Overall, Hotel Alex delivers a comfortable, convenient and affordable stay, making it a solid choice for a wide range of travelers.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
About Hotel Alex
License: 048017ALB0402, IT048017A1XAO3XOLZ
Guest Reviews
Location
Despite being a few kilometers away from the city center, the hotel’s strategic position means that all main attractions are within easy reach. Public transportation options, including trams and buses, are abundant, making it an ideal spot for visitors who prefer to avoid the ZTL (Limited Traffic Zone) restrictions of central Florence. Moreover, the proximity to the tram station, which is only a few steps away, ensures that guests can conveniently travel to and from Santa Maria Novella railway station and other key areas of the city.
The area around the hotel is also noted for having excellent restaurants and grocery stores within walking distance, adding to the convenience for guests. While the location is described as being on the outskirts of the city, the accessibility and quality of public transportation mitigate any potential inconvenience. Additionally, the hotel is perfect for guests attending events at nearby venues like Pala Wanny.
Overall, Hotel Alex offers a comfortable stay with great connectivity to the bustling center of Florence, making it an exceptional choice for travelers seeking ease of access and good value for money.
Breakfast
However, some reviews suggest that the breakfast could benefit from more variety and improvements in certain areas, as a few guests found it to be basic, moderate or even mediocre at times. Specific mentions include the lack of scrambled eggs and a somewhat repetitive selection. Despite this, the breakfast generally meets guests' expectations and adds to the overall positive experience at the hotel. The presence of an in-house restaurant also seems to enhance the culinary offerings available, contributing to the hotel's appeal. Overall, Hotel Alex provides a satisfying breakfast that is well-received by a majority of its visitors.
Dinner
Guests appreciate the reasonable prices and the variety of the menu, featuring both bar and restaurant options. The convenience of an all-day open bar and restaurant enhances the experience. Many visitors are impressed by the friendly and attentive staff, who go out of their way to accommodate different preferences.
Breakfast at Hotel Alex is also a highlight, thanks to the café on the first floor, where delightful coffee is served. Overall, the dining experience at Hotel Alex with its excellent on-site restaurant, is highly recommended and considered a significant positive aspect of staying at the hotel.
Rooms
However, several reviews also point out areas that could be improved. The bathrooms are consistently described as small and narrow with tiny shower booths that can make maneuvering difficult. There are mentions of certain rooms and furnishings being outdated with some elements displaying obvious signs of wear and tear. Maintenance issues and a need for renovation come up frequently in the feedback. Noise levels in some of the rooms due to a lack of soundproofing are also noted, which can occasionally detract from the overall experience.
Despite these drawbacks, the rooms at Hotel Alex are generally appreciated for their cleanliness and comfort, making it a good value choice for many travelers. The hotel's location outside the Ztl is beneficial for visitors with private parking available. The friendly staff and the overall clean atmosphere add to the appeal, although some facilities and features may require updates to align better with guests' expectations.
Beds
However, there are also multiple reports of hard and uncomfortable mattresses with some going as far as describing them as hard as a plank. This inconsistency suggests that not all rooms are equipped with the same quality of bedding. Some guests noted that the pillows were thin and weren't up to their comfort standards. Issues such as broken mattresses and bedding that smelt of smoke were mentioned, pointing to areas needing improvement.
The rooms themselves are noted to be spacious and clean, which adds to the overall comfort despite the variability in bed quality. While some guests found the beds wonderful and particularly comfortable, it’s clear that a portion of the hotel’s mattresses may need updating to ensure a more uniformly pleasant experience.
Cleanliness
The cleaning staff is attentive, ensuring fresh towels and daily room cleaning. The facility itself is clean with a tidiness that extends to the common areas and the welcoming reception. Additional amenities like air conditioning and LCD TVs enhance the comfort of the stays, complementing the clean and spacious rooms. Overall, Hotel Alex provides a high standard of cleanliness, contributing to a pleasant and comfortable experience for its guests.
Staff
Guests also appreciate the courteous and welcoming demeanor of everyone they encounter, from waiters to general staff members. The staff's kindness and professionalism leave a lasting impression, making guests feel well cared for. Despite occasional language barriers, the staff's friendly attitude and willingness to assist shine through, creating a warm and accommodating environment.
The positive interactions with the staff contribute to an enjoyable ambiance, meeting and often exceeding guests' expectations. The overall experience at Hotel Alex is enhanced by the team's dedication to providing excellent service, making it a recommended choice for travelers seeking a hotel with outstanding staff performance.
Family
3 Star
Accessible
No, Hotel Alex doesn't have any pool.
No, a spa isn't available at Hotel Alex.
Yes, Hotel Alex welcomes dogs.
Yes, parking facilities are available at Hotel Alex.
No, Hotel Alex doesn't have a gym.
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