Hotel Santa Croce

Florence 43.76918000, 11.25928000 , Via Dei Bentaccordi 3 (Show on Map)
8.9
Excellent


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Summary of reviewsHotel Santa Croce in Florence garners widespread acclaim for several reasons, particularly its strategic and historic location, warm and attentive staff and overall cleanliness.

Guests frequently celebrate the hotel's prime position right in the heart of Florence's historic center. Major attractions such as the Duomo, Piazza della Signoria and the Uffizi Gallery are just a short walk away, enabling visitors to immerse themselves fully in Florence's rich history and vibrant culture. The hotel's proximity to Santa Croce Church further elevates its status as an ideal base for sightseeing. Despite being centrally located, the hotel offers a tranquil retreat from the bustling city.

Breakfast at Hotel Santa Croce receives generally positive feedback, recognized for its variety and quality. Fresh pastries, fruits, coffee and meats are standard offerings, though some guests suggest that the addition of eggs and more fresh produce could enhance the experience.

The rooms, often described as clean, functional and comfortable, provide a pleasant stay despite their modest size and somewhat dated décor. Beds are notably comfortable, ensuring a good night's sleep, although the small bathrooms might pose a challenge for taller guests. The air conditioning is effective and daily cleaning maintains an impeccable level of hygiene.

Cleanliness extends beyond the rooms to the entire hotel with guests frequently remarking on the spotless environment. The hardworking staff, particularly the brothers Mario and Gabriel, are lauded for their exceptional hospitality, contributing significantly to the welcoming atmosphere of this family-run establishment. Their helpfulness extends to offering cultural tips and restaurant recommendations, ensuring guests feel well-cared-for throughout their stay.

Free WiFi at the hotel is robust and reliable, enhancing the overall experience for those who need to stay connected. Additionally, the hotel offers a convenient parking service with efficient valet arrangements, simplifying the process for guests traveling by car.

Families find Hotel Santa Croce particularly accommodating with the availability of a small apartment and thoughtful services such as luggage handling and valet parking. The hotel’s warm, family-oriented management further ensures a harmonious stay for those traveling with children.

For business travelers, the hotel offers excellent value for money, combining an affordable cost with a central location and high-quality service. The efficient parking service is another plus for those traveling by car.

Hotel Santa Croce's historical significance adds to its charm. Housed in an ancient building, possibly over 1,000 years old, the hotel is surrounded by the remnants of Florence's storied past, including a location near an old coliseum. This blend of historical allure and modern comforts creates a unique and immersive experience for guests.

In summary, Hotel Santa Croce offers a fantastic stay in the historic center of Florence, characterized by exceptional service, impeccable cleanliness, strong WiFi and unparalleled location. It stands out as an ideal choice for families, business travelers and those keen to dive deeply into Florence’s rich cultural heritage.
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Categories
Historic Hotel
Found near the Basilica di Santa Croce, this hotel provides easy access to historical sites. The building itself has historical features, contributing to its overall charm.

Small Hotel
Located near the Santa Croce Basilica, this hotel offers a cozy and convenient base for exploring Florence. Its intimate setting and comfortable rooms provide a relaxing stay.

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Room Types
Triple Room Air-conditioned room with free Wi-Fi. The private bathroom is complete with shower, toiletries, and hairdryer. Please specify bed preference when booking.

Classic Apartment - Dependance Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The apartment features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

Suite Apartment - Dependance Air-conditioned room with free Wi-Fi. The private bathroom is complete with shower, toiletries, and hairdryer. Please specify bed preference when booking.

Economy Double Room Air-conditioned room with free Wi-Fi. The private bathroom is complete with shower, toiletries, and hairdryer. This room features a small double bed, that cannot accommodate more than 2 people.

Triple Room - Dependance This room has air conditioning and a small double bed.

Economy Double Room - Dependance This compact room features air conditioning and a private bathroom with shower.

Studio - Annex Set in the annex building, 10 metres away, this studio includes a kitchenette and a private bathroom.

One-Bedroom Apartment - Annex Entire apartment located in a separate unit, 10 meters away from the main building. It features a kitchen a dining room and a private bathroom.

About Hotel Santa Croce
License: 048017ALB0213, IT048017A1LOFLX2EH
Guest Reviews
8.9
Excellent
Location
Hotel Santa Croce boasts an exceptional location, right in the heart of Florence's historic center. Guests repeatedly praise its proximity to the city's iconic attractions, highlighting that major sites such as the Duomo, Piazza della Signoria and the Uffizi are just minutes away on foot. The setting is perfect for those eager to explore Florence's rich history and vibrant culture without the need for transportation.

The hotel is strategically positioned near the Santa Croce Church, making it an ideal base for sightseeing. Visitors appreciate being within walking distance of all the main tourist spots, ensuring that they can maximize their time in this beautiful city. The convenience extends to families as well with the hotel's central location making it easy for even small children to walk to nearby attractions.

Many reviews also emphasize the historical charm of the building itself, which adds an extra layer of authenticity to the Florence experience. Despite its central location, guests often mention how quiet the surroundings are, providing a peaceful retreat after a day of exploration.

Overall, the consensus is clear: Hotel Santa Croce's location is absolutely unbeatable, offering unparalleled access to Florence's most treasured sites, all within a few steps from the hotel. This makes it an ideal choice for travelers who prioritize convenience and immersion in the historic and cultural heart of Florence.

Breakfast
Hotel Santa Croce consistently receives high marks for its breakfast offerings, though opinions vary on specific aspects. Guests frequently commend the breakfast's quality, describing it as excellent, rich, substantial and varied with many highlighting the presence of fresh goodies, pastries, coffee, juices, cheese, meat and fruits. The term "continental" appears often, suggesting a reliable selection of morning staples. Many appreciate the breakfast for its abundance and the variety it offers, including fresh croissants, yogurt and toast.

However, not all feedback is glowing. Some guests find the breakfast sufficient but not exceptional, pointing out a limited choice and suggesting improvements like the addition of eggs, vegetables or more fresh fruits. While a good number find the breakfast to be perfectly adequate, a few reviews note that it could be more balanced or hearty. Additionally, a mention of simple yet effective breakfast indicates it meets basic expectations without exceeding them.

Overall, Hotel Santa Croce provides a breakfast that generally satisfies its guests with a balance of quality, variety and decent value, though there remains room for incremental enhancements.

Rooms
Hotel Santa Croce offers a stay that is both comfortable and true to its online representation. Guests consistently find the rooms to be clean, functional and well-organized, despite their generally small size. The beds are notably comfortable and provide a good night's sleep. Reviews highlight that the cleanliness of the rooms is impeccable and the air conditioning is effective.

While the décor may seem a bit dated, the rooms remain very pleasant and cozy. Some rooms, particularly those designed for three guests, are more spacious and add an extra layer of comfort. However, several reviews mention the bathrooms being quite small, which might be uncomfortable for taller guests. Storage space appears to be sufficient, though there are comments about the occasional lack of space for clothes and absence of a small fridge.

Despite some areas needing modernization, the small and somewhat outdated decor doesn’t overshadow the overall pleasant experience. The staff's kindness and helpfulness significantly enhance the stay, making up for the minor shortcomings. Overall, Hotel Santa Croce provides a clean, comfortable and practical option, particularly praised for its excellent location in the historical center of Florence.

Beds
Hotel Santa Croce receives praise for its comfortable and clean beds, contributing to a restful stay. Several guests highlight super comfy beds and very good bedding, emphasizing the quality of the sleep experience. Some reviews note that while the beds are a bit small, they remain comfortable. However, a few guests mention that certain mattresses could be better, particularly for accommodating multiple occupants like two adults and a toddler. Despite these minor concerns, the general sentiment is positive with many visitors reporting one of the most comfortable beds they've slept in. The hotel’s location and accommodating staff also add to the overall favorable impression.

Cleanliness
Hotel Santa Croce consistently impresses guests with exceptional cleanliness. From spotless rooms to well-maintained facilities, the hotel's commitment to hygiene shines through. Guests frequently remark on the immaculate condition of their rooms with daily cleaning and fresh towels and bath products provided. The rooms are described as neat, tidy and spic and span, ensuring a comfortable stay.

The attentiveness and kindness of the staff further enhance the experience with many noting their friendliness and helpfulness. This family-run hotel makes every guest feel welcome, often offering a small glass of juice upon arrival. The combination of cleanliness and attentive service makes up for any minor shortcomings.

Located in the heart of Florence, the hotel's prime location adds to its appeal. Guests appreciate being in close proximity to the city's main attractions while staying in a clean and quiet environment. Overall, the excellent cleanliness standards and caring staff make Hotel Santa Croce a preferred choice for travelers seeking a tidy and hospitable place to stay in Florence.

Staff
Hotel Santa Croce stands out for its exceptional staff, making it a top choice for travelers seeking warm and attentive service. The hospitality is frequently praised with guests highlighting the friendly, welcoming and considerate demeanor of the team. The brothers, Mario and Gabriel, who manage the hotel, are specifically mentioned for their remarkable kindness, hospitality and consistent effort to ensure a comfortable stay.

The staff's helpfulness extends beyond general assistance, providing cultural tips, restaurant recommendations and a gracious reception that leaves a lasting impression. The personnel are described as professional, empathetic and deeply committed to guest satisfaction, ensuring that needs are met promptly and with genuine care.

Distinctively, the staff's consistent friendliness and availability create a welcoming atmosphere, making guests feel valued and well-cared-for. The uplifting experience provided by the Hotel Santa Croce team, combined with the excellent location, makes for an enjoyable stay, characterized by exceptional service and warm interactions.

Wi-Fi
Hotel Santa Croce offers a reliable and high-performance WiFi experience with several guests highlighting the excellent connectivity and remarkably high download and upload speeds. The WiFi functions perfectly throughout the hotel, ensuring that guests stay connected without any disruptions. Despite some minor issues like the need for decor updates and the challenge of accessing rooms on higher floors without an elevator, the overall experience is enhanced by the impeccable internet service. The availability of Wi-Fi boosters at a low cost further ensures sustained connectivity. Coupled with the clean environment and friendly staff, Hotel Santa Croce provides a satisfactory stay, especially for guests who prioritize a strong and effective WiFi connection.

Parking
Hotel Santa Croce offers an organized and efficient parking service highly praised by its guests. The hotel has an arrangement with an external parking facility that allows for easy car pick-up and drop-off directly at the hotel's entrance. Guests appreciated the seamless process of leaving their car in front of the hotel, where valet service ensures the vehicle is securely parked in a nearby private garage. For a daily fee of €25, the service guarantees car delivery upon request, making it a very convenient option for travelers with cars. The hotel also provided clear directions for car access, further simplifying the experience. The excellent coordination and helpful staff have made dealing with parking stress-free for many visitors. Despite the relatively small size of the hotel and the lack of an elevator, the overall parking system has received positive reviews for its reliability and convenience.

Family
Hotel Santa Croce, centrally located in the heart of Florence, offers an ideal environment for families. This charming hotel, managed by two courteous brothers, Gabrielli and Mario, is praised for its respectful and conscientious service. As a family-run establishment, it exudes a warm and caring atmosphere, making guests feel right at home.

The hotel provides a small apartment adjacent to the main building, perfect for a family of four, allowing for comfortable and convenient stays. Guests appreciate the thoughtful touches such as luggage handling and car parking services, which add to the ease of family travel.

Breakfast at the hotel receives high marks with the advantage of being situated in the old city, providing guests a fulfilling start to their day of exploring Florence. The family-oriented management ensures a harmonious and empathetic experience, enhancing the overall appeal for families seeking an affordable yet welcoming accommodation.

For those planning a family vacation or a trip with kids, Hotel Santa Croce stands out as a wonderful choice. The personal touch of a small, family-owned hotel combined with its strategic location makes it the perfect base for discovering the rich cultural heritage of Florence.

Business
Hotel Santa Croce stands out for its excellent price-quality ratio, making it an attractive option for business travelers. The hotel delivers on its promises, aligning well with its online presentation. It offers great value for money, especially given its strategic location in the historic center. Guests appreciate the affordable cost and commend the attentive and helpful staff, who go above and beyond, even during challenging situations such as a cab strike. Additionally, the parking service receives high marks, enhancing convenience for those traveling by car. Overall, it's a dependable and cost-effective choice for business stays in the area.

Historic
Nestled in the historic heart of Florence, Hotel Santa Croce offers a unique experience in a building that is steeped in history. This ancient hotel, located strategically in the medieval neighborhood, provides guests with immediate access to the city’s renowned artistic and historical landmarks, all reachable within minutes on foot. The hotel is situated in a historic structure with some estimates placing its age between 400 and 600 years and in some descriptions even over 1,000 years old.

One of the unique features of the hotel is its location facing what used to be a coliseum, enhancing its historical significance. The hotel effortlessly marries its rich historical roots with modern-day comforts, offering a cozy and relaxing ambience. Despite its venerable age, the building has been well-maintained, boasting a very clean and organized atmosphere, largely due to the dedication of the kind family that runs it.

Guests appreciate not only the historical architecture but also the hotel’s proximity to the attractions of Florence, situated in a strategic and quiet alley right within the ZTL area. Staying at Hotel Santa Croce means enveloping oneself in the historical character of Florence, ideal for those who treasure the importance of the past.


No, Hotel Santa Croce doesn't have any pool.

No, a spa isn't available at Hotel Santa Croce.

No, Hotel Santa Croce doesn't allow dogs.

Yes, parking facilities are available at Hotel Santa Croce.

No, Hotel Santa Croce doesn't have a gym.

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