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Relais Twelve B&B

Florence , Via Faenza 12 Nero (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRelais Twelve B&B in Florence is highly regarded by guests for its excellent location, exceptional cleanliness, charming rooms, and attentive staff. Centrally situated, the B&B offers convenient access to Florence's major attractions, including the Duomo and Santa Maria Novella train station, making it an ideal base for exploring the city's vibrant historic center. Despite not offering a traditional breakfast, guests appreciate the variety of nearby cafes and bars, with many opting for Pompi café for a reasonably priced meal to start the day. Guests also enjoy the complimentary coffee, tea, and snacks provided in the rooms.

The rooms at Relais Twelve B&B are praised for their elegance, cleanliness, and comfort, with modern amenities and effective soundproofing ensuring a restful stay. Although some rooms may be smaller, they make up for it with stylish decor and a welcoming ambiance. The helpful staff, particularly Martina and Katia, are frequently commended for their warm and professional service, providing valuable insights and recommendations that enhance the overall experience.

Cleanliness standards at the B&B are impeccable, with consistently fresh towels and sheets adding comfort to the guest experience. Despite some minor inconveniences, such as noise from ventilation, the overall atmosphere is tranquil and inviting. While the B&B does not have private parking, it offers convenient access to a nearby garage, facilitating easy travel for guests who drive.

Guests generally find the beds comfortable, contributing significantly to the restful environment, although a few have expressed mixed opinions regarding their comfort. Nonetheless, the overall consensus is positive, with most visitors enjoying a soothing sleeping experience.

Overall, Relais Twelve B&B stands out as a delightful place to stay in Florence, combining great location, cleanliness, comfort, and excellent service into a memorable travel experience.
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Categories

Luxury Guest House

Guest House for Honeymoon

Romantic Guest House

Guest House near Nightlife Spots

Guest House with Parking

Small Guest House

3-Star Guest House

Room Types

Double Room With free Wi-Fi access, this air-conditioned room comes with a flat-screen TV. The private bathroom is equipped with free toiletries.

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The suite provides soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.

About Relais Twelve B&B

License: 048017AFR2279, IT048017B48W2YLPGZ

Guest Reviews

8.6

Very Good

Location

Relais Twelve B&B boasts a truly excellent location in Florence, offering guests convenient access to a myriad of attractions, restaurants, and transport options. Situated in the heart of the city, this charming accommodation is just a short walk from the Santa Maria Novella railway station and the iconic Duomo. It's ideally positioned for exploring Florence's vibrant historic center, with main tourist spots and cultural landmarks all within walking distance. Guests appreciate the property's proximity to the bustling central market and a wide array of dining choices along the nearby streets, making it an ideal base for art and food enthusiasts. The area offers a pleasant environment, providing an easy gateway to the rich tapestry of Florence's sights. The location truly stands out, ensuring that guests can effortlessly immerse themselves in the city's charm and heritage while enjoying comfortable accommodations at Relais Twelve B&B.

Breakfast

Relais Twelve B&B offers a convenient location surrounded by a variety of cafes and bars, where guests can easily find their morning fuel. While breakfast is not directly provided by the B&B, many guests noted the abundance of nearby options that cater to different tastes and budgets. A particularly popular choice is the Pompi café right across the street, which provides breakfast at a reasonable price. The B&B does offer complimentary coffee, tea, and small packaged snacks in the room, which many found to be a welcome touch. Some guests appreciated the innovative partnership with an affiliated bar where one could enjoy a quality breakfast with a voucher, though others found the arrangement less desirable. Overall, the lack of a traditional breakfast service at Relais Twelve B&B isn't seen as a major drawback, as the vibrant local cafe scene more than compensates for it.

Rooms

Relais Twelve B&B offers a charming and centrally located stay with beautifully arranged rooms that capture the essence of Italian style. The accommodations are consistently praised for their cleanliness, comfort, and welcoming ambiance. Guests particularly appreciate the spaciousness and modern attributes of the rooms, with elegant decor and thoughtfully furnished bathrooms. Complete with comfortable beds and effective soundproofing, the rooms provide a quiet sanctuary, perfect for a restful night's sleep in bustling Florence. Additionally, the property is well-equipped with necessary amenities like hairdryers, shower products, and ample towels, adding convenience to comfort.

Though some rooms may be on the smaller side, especially in the context of storing large suitcases, they more than make up for it with their cozy atmosphere and stylish presentation. The helpful and attentive staff further enhance the experience, contributing to an overall satisfying stay. The location is another highlight, offering easy access to Florence's attractions and creating a perfect blend of leisure and exploration for travelers seeking both beauty and comfort.

Beds

Relais Twelve B&B generally receives favorable comments regarding the comfort of its beds, contributing to a restful experience for many guests. The majority of reviewers highlight the super comfortable mattresses and plush bedding as significant positives during their stay. Guests often note that the beds are very comfortable, with some expressing that they slept well thanks to the comfort of the bed. Many appreciate not only the relaxing mattresses but also the overall cozy nature of the bedding, contributing to a well-rounded sleeping experience.

However, feedback also includes mixed opinions, with some guests mentioning that certain beds were a bit uncomfortable or not up to date, affecting their sleep quality. While there are instances where guests found the beds and pillows not very comfortable, these seem to be less frequent compared to the numerous reviews praising the comfort of the sleeping arrangements. Overall, while there are a few inconsistencies, Relais Twelve B&B generally provides a comforting sleeping environment appreciated by most of its guests.

Cleanliness

Relais Twelve B&B consistently impresses with its exceptional standards of cleanliness. Guest reviews highlight the spotless condition of the rooms, which are described as beautifully clean and elegantly designed, offering a welcoming atmosphere that prioritizes relaxation. The establishment maintains top-notch cleanliness throughout, with daily attention to detail ensuring fresh towels and sheets are always provided. High-quality amenities, such as shower shampoo bottles and spacious bed linens, add to the overall comfort and convenience of the stay.

Located centrally, Relais Twelve B&B offers easy access to transportation options and nearby attractions, contributing to its appeal. The staff are noted for their helpfulness, enhancing the guest experience with their welcoming nature. Guests appreciate the bright and airy environments, as well as the tranquil experience when inside the rooms. Although some minor inconveniences are noted, such as the lack of shelving in showers and occasional noise from ventilation, the overall impression is overwhelmingly positive. The cleanliness is remarked as perfect and top-notch, ensuring Relais Twelve B&B is a strong contender for those seeking comfort and elegance in their accommodations.

Staff

Visitors to Relais Twelve B&B consistently praise the exceptional service provided by the staff. Guests frequently mention Martina and Katia, two standout team members known for their warm and professional demeanor. Martina is celebrated for her courteous nature and insightful recommendations for local visits and dining, making the check-in experience seamless and informative. Katia's genuine hospitality has left a lasting impression on many visitors; her knowledge of Florence and dedication to enhancing the guest experience are frequently highlighted as transformative.

The B&B staff, as a whole, are recognized for their promptness, kindness, and willingness to help. Their ability to provide valuable insights about the area greatly enhances guests’ stays, offering precise guidance on local attractions and culinary delights. The owner, Katia, further exemplifies the welcoming atmosphere, responding effectively to guests' needs and demonstrating a commendable level of availability and assistance. Overall, the friendly and attentive nature of the staff at Relais Twelve B&B significantly contributes to a memorable and comfortable experience for all visitors.

Parking

Relais Twelve B&B offers a convenient location with a nearby parking garage just a few steps from the building. Despite the lack of private parking at the hotel, the nearby public garage provides a practical alternative for guests. Visitors appreciate the garage's proximity, finding it easy to access. Though the parking may come at an additional cost, its convenience sets it apart, allowing guests to enjoy the nearby restaurants and souvenir shops with ease. The hotel's location, combined with amenities like snacks in the room and beverages in the reception area, enhances the overall guest experience.

No, Relais Twelve B&B doesn't have any pool.

No, a spa isn't available at Relais Twelve B&B.

No, Relais Twelve B&B doesn't allow dogs.

Yes, parking facilities are available at Relais Twelve B&B.

No, Relais Twelve B&B doesn't have a gym.

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