Hotel Casazul

Flores 16.93146200, -89.89214600 , Calle La Union (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Casazul in Flores receives high praise for its exceptional location, which is perfect for both relaxation and exploration. Set in the heart of the island, it offers easy access to top local restaurants and attractions. Guests are particularly impressed with the breathtaking lake views, which can be enjoyed from the rooftop terrace, especially during sunsets. The hotel strikes a balance by being away from the island's busier parts while still close enough to key locales, making it an excellent base for exploring the Mayan world.

Cleanliness and service at Hotel Casazul are consistently commended. Guests highlight the spacious and comfortable rooms, which come equipped with modern amenities like air conditioning and refrigerators. The lake view rooms are a standout feature for their stunning vistas. The hotel's cleanliness is noteworthy with rooms and communal areas meticulously maintained. The staff's friendliness and helpfulness add to the positive experience, making the hotel feel welcoming and well-cared for.

Despite the absence of an on-site breakfast, the hotel offers coffee and pastries in the morning and has a partnership with a nearby hotel where guests can enjoy a highly praised breakfast. This arrangement, coupled with the many nearby cafes and restaurants, ensures that dining needs are met.

The staff at Hotel Casazul are frequently described as kind, helpful and accommodating. Guests appreciate the genuine effort to assist and solve problems, contributing to a pleasant and relaxed atmosphere. While there are occasional remarks about less welcoming interactions, the overall sentiment is very positive.

Wi-Fi connectivity at the hotel is mixed; while some areas like the lobby and terrace have strong connections, in-room Wi-Fi can be inconsistent. This is an area identified for improvement to enhance guest satisfaction.

Beds receive generally positive reviews, noted for their cleanliness and comfort with many guests enjoying the large King-size options. However, there are some mentions of beds being hard or pillows needing improvement, indicating some variability in comfort.

In summary, Hotel Casazul excels through its prime location, stunning lake views, clean and comfortable rooms and friendly, attentive staff. Though there are minor areas for improvement such as Wi-Fi consistency and bed comfort, it remains a highly recommended choice for travelers seeking a memorable stay in Flores.
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Small Hotel
Situated on Calle La Union in Flores, this hotel offers a cozy and intimate experience with its personalized service. Its central location makes it convenient for exploring the town, while providing a comfortable and charming stay.

3-Star Hotel
Hotel Casazul is centrally located in Flores, offering easy access to local attractions and dining options. It provides a comfortable stay with essential amenities for a pleasant experience.

Family Friendly Hotel

Business Hotel

Room Types
Double or Twin Room Featuring air conditioning, this room is decorated in blue tones. There is a TV, a minibar and a private bathroom with free toiletries.

Double Room with Lake View The double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

King Room with Lake View The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Deluxe Double Room with 2 Beds The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Twin Room with Lake View The twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This twin room has a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.

Triple Room with Lake View The triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.

Guest Reviews
8.5
Very Good
Location
Hotel Casazul boasts a stellar location in the heart of Flores, making it an ideal spot for both relaxation and exploration. Guests consistently praise its central position on the island, providing easy access to top local restaurants and attractions. The hotel’s setting by the lake offers breathtaking views—a standout feature for many visitors. The rooftop terrace, perfect for watching sunsets, adds to the charm of this well-situated hotel.

Notable is the tranquility of the hotel's placement, away from the more bustling parts of the island, yet close enough to enjoy all that Flores has to offer. Many reviews highlight the hotel's proximity to important locales, making it a fantastic base for exploring the surrounding Mayan world.

Cleanliness and service also receive high marks with guests frequently mentioning the friendly and helpful staff who are ready to offer dining recommendations and other local tips. Rooms are described as spacious and comfortable, contributing to a positive overall experience.

In summary, Hotel Casazul's combination of a prime location, stunning lake views and attentive service makes it a highly recommended choice for travelers.

Breakfast
Guests at Hotel Casazul often note the absence of an on-site breakfast. Many reviews highlight that while the hotel offers coffee and pastries in the morning as a small gesture, there is no substantial or continental breakfast available. This means guests typically need to venture out to nearby cafes and restaurants, which are plentiful and provide ample dining options. For those who have breakfast included with their stay, it is served at a partner hotel a few minutes away. This breakfast at the nearby hotel receives high praise for its quality. Despite the lack of breakfast on-site, guests appreciate the beautiful views from the hotel and the convenience of nearby dining establishments.

Rooms
Hotel Casazul consistently receives praise for its spacious, clean and comfortable rooms. Many guests highlighted the quality of air conditioning, which ensures a pleasant stay even in hot weather. The rooms are well-equipped with amenities such as refrigerators and air conditioning and some also offer safes. The lake view rooms are particularly noted for their stunning vistas, making mornings and sunsets especially memorable.

The cleanliness of the hotel is frequently mentioned with numerous reviews describing the rooms and communal areas as very clean and well-maintained. The staff's friendliness complements the high standards of cleanliness, contributing to a welcoming atmosphere throughout the hotel.

Guests appreciate the size of the rooms, often describing them as large enough for various activities, including yoga practice. Bathrooms are highlighted for their spaciousness and modern fixtures with good water flow and hot showers frequently noted.

Overall, the rooms at Hotel Casazul offer a blend of comfort, modern amenities and picturesque views, making it a highly recommended choice for travelers seeking a comfortable and visually pleasing place to stay.

Beds
Guests at Hotel Casazul have a generally positive view of the beds, noting them as clean and often comfortable. Several reviewers appreciated the large size of the beds with mentions of extra-large and ultra-comfortable King-size options. Many found the beds to be comfortable or very comfortable and descriptions of comfy and crisp bedding were common.

However, not all feedback was positive. Some guests pointed out that the beds were a bit hard, thin or old, indicating inconsistency in comfort levels. Pillows were also mentioned as needing improvement with some finding them hard. Despite these variances, clean rooms and bedding were consistently highlighted, ensuring a positive overall stay with some room for improvement in bed comfort.

Cleanliness
Hotel Casazul stands out for its impressive cleanliness and comfortable accommodations. Guests consistently praise the spacious, clean rooms, both well-maintained and inviting. The hotel staff receives accolades for their helpfulness and commendable housekeeping. The rooms are not only clean but also well-equipped with amenities like excellent air conditioning, ensuring a comfortable stay.

Visitors particularly appreciate the bright and cozy rooms, some offering lovely views of the lake, contributing to a serene and pleasant atmosphere. The communal areas are equally well-maintained, enhancing the overall positive experience throughout the property. Many reviewers highlight the consistency in cleanliness with daily housekeeping ensuring that rooms remain spotless.

In addition to the cleanliness, the hotel’s location is often noted as a strong point, making Hotel Casazul a convenient and pleasant choice for travelers. Guests also enjoy the sublime views of the lake from common balconies and private rooms, further enhancing their stay. Overall, Hotel Casazul excels in providing a clean, comfortable and enjoyable lodging experience for its guests.

Staff
Hotel Casazul boasts a team of remarkably friendly and attentive staff, frequently described as kind, helpful and accommodating. Guests repeatedly highlight the excellent service provided with a special mention of the warm and pleasant welcomes they received. The reception staff in particular stands out for their availability and willingness to solve problems, ensuring a smooth and comfortable experience for visitors.

Despite occasional comments about the staff being a bit distant or not as welcoming, the overall sentiment remains exceedingly positive. Travelers appreciate the genuine effort of the staff to assist, even though there might be some language barriers. The relaxed and friendly atmosphere created by the hotel’s team contributes significantly to the pleasant stay, making the excellent location and services even more memorable.

In summary, Hotel Casazul’s staff consistently earns high praise for their friendliness, helpfulness and dedication to guest satisfaction.

Wi-Fi
Hotel Casazul offers a mixed experience when it comes to Wi-Fi connectivity. While some guests have reported having strong and excellent Wi-Fi, particularly for working purposes, others experienced significant issues. It appears that the most reliable connection can be found in the lobby and the terrace, where the Wi-Fi is described as good and strong. However, in-room connectivity tends to be less dependable with numerous guests mentioning that the Wi-Fi was weak or did not work well at all, especially on the third floor. Overall, there are areas for improvement to make the internet service more consistent throughout the hotel.

3 Star
Hotel Casazul in Flores offers an excellent experience for those looking to explore the area, particularly for travelers en route to Tikal. The hotel boasts a superb location with breathtaking views of the lake, which is consistently praised by guests. Its rooms are described as modern, spacious, clean and well-maintained, emphasizing comfort and aesthetics.

While some guests feel that the hotel could improve its pricing strategy, others find it to be good value for money, considering its amenities and location. Despite the absence of breakfast service, the hotel provides hot drinks, maintaining a simple yet acceptable level of convenience. Overall, Hotel Casazul comes highly recommended for its cleanliness, spaciousness and superior lake views, making it a solid choice for visitors to Flores.


No, Hotel Casazul doesn't have any pool.

No, a spa isn't available at Hotel Casazul.

No, Hotel Casazul doesn't allow dogs.

No, parking facilities aren't available at Hotel Casazul.

No, Hotel Casazul doesn't have a gym.

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