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Summary of reviewsVilla Maya is a distinctive destination that blends the serene beauty of nature with exceptional hospitality, offering guests an unforgettable escape. Nestled within a stunning ecoreserve, the location boasts breathtaking views of lagoons and lush jungles, providing an ideal sanctuary for relaxation and connection with nature. The resort’s proximity to attractions such as Tikal enriches the adventurous aspect of one's stay, while the tranquil surroundings ensure a peaceful retreat away from city life.
Guests consistently commend the outstanding breakfast experience, with a rich variety of delicious options set against the picturesque backdrop of a lake. Dining at Villa Maya is similarly praised for its ambiance and local flavors, with many enjoying the delicious offerings. Despite some feedback on pricing and menu limitations, the overall dining experience remains a culinary delight.
The accommodations are celebrated for their spacious, clean, and beautifully decorated rooms, complete with balconies offering stunning views. The serene setting, complemented by meticulous upkeep and modern comforts, enhances the guest experience. The hotel's exceptional cleanliness extends across the property, from the lush landscaping to the well-maintained pool areas.
The staff at Villa Maya consistently receives high praise for their friendly, professional, and attentive service, contributing significantly to the warmth and comfort of guests’ stays. The presence of a helpful and accommodating team is a defining feature of the hospitality provided.
Outdoor enthusiasts particularly appreciate the exquisite pools and trails, surrounded by the sounds of nature and wildlife, providing a refreshing and tranquil environment. Families find Villa Maya to be an ideal retreat, offering safe and engaging settings for children while parents relax amid nature’s splendor.
Though the WiFi service is sometimes inconsistent, particularly in remote areas, many guests enjoy good connectivity in communal spaces. The beds, while generally comfortable and supportive, have room for improvement in terms of mattress softness and pillow quality.
Overall, Villa Maya stands out as a remarkable four-star establishment, seamlessly integrating luxury, comfort, and nature. The romantic ambiance, fantastic amenities, and memorable excursions make it highly recommended for travelers seeking a tranquil and immersive experience in the heart of nature. Show more
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Categories
Family Friendly Hotel
Located near Laguna de Patenchel, Villa Maya offers a tranquil setting suitable for families. The hotel's proximity to nature allows for wildlife observation and educational experiences.
Hotel with Swimming Pool
This elegant hotel is located within a tropical estate, on the edge of the Petenchel and Monifata Lagoons. It features an outdoor pool.
Children's Pool Outdoor Pool
Business Hotel
This hotel offers room service, a restaurant, a fitness center, and a bar/lounge. It provides laundry service and is pet-friendly, catering to various needs of business travelers.
Hotel with Parking
Located on the shores of Lake Peten Itza with extensive natural surroundings, Villa Maya provides free private and ample parking on site for visitors.
Hotel with Outdoor Pool
Villa Maya features two outdoor swimming pools, one for adults and one for children. The pool area offers captivating views of the lake and is surrounded by lush tropical gardens, with a poolside bar available.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
4-Star Hotel
Hotel with Children's Pool
Room Types
Twin RoomThis air-conditioned room has stylish décor and features a furnished balcony with garden, forest and lagoon views. It comes with en-suite bathroom and Wi-Fi is available for a charge.
Superior BungalowFeaturing a private entrance, this air-conditioned bungalow consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The bungalow features a seating area, a wardrobe, as well as a terrace with lake views. The unit offers 2 beds.
Guest Reviews
9.1
Excellent
Location
Villa Maya offers an idyllic blend of tranquility and natural beauty, perfectly situated within a stunning ecoreserve. Nestled in the heart of nature, the hotel is graced with breathtaking views of two large lagoons and surrounded by a lush jungle oasis teeming with wildlife. The serene atmosphere makes it an ideal location for those seeking to recharge and reconnect with nature. Situated away from the touristy and bustling city of Flores, Villa Maya provides a peaceful retreat where guests can enjoy the sounds of the rainforest, beautiful sunsets by the lake, and the quiet beauty of the night sky.
The location is uniquely secluded yet conveniently positioned for access to nearby attractions like Tikal, which is just a short drive away. Visitors will find themselves immersed in a paradise that encourages relaxation and disconnection, with trails to explore and a lovely pool to unwind. The occasional need for transportation to Flores could be seen as a trade-off for the exceptional peacefulness and harmony experienced within the resort. Whether seeking solitude or adventure, Villa Maya promises a magical setting for those who appreciate the allure of the natural world.
Breakfast
At Villa Maya, the breakfast experience garners consistent praise from guests, who frequently highlight the quality and variety of options available. The breakfast buffet is particularly noted for its ample choices, making it ideal for groups and offering a satisfying start to the day. Many guests find delight in the range of items served, including a mix of hot and fresh offerings like omelets, scrambled eggs, fried plantains, waffles, and a selection of cheeses and yogurts. The picturesque setting of the open restaurant with views of the lake adds an extra charm to the morning meal. Unique experiences, such as dining with the intriguing view of crocodiles by the lake, contribute to the memorable atmosphere. Although some reviewers mention occasional limits in variety and separate charges for certain items like pancakes, the overall impression is one of satisfaction with the quality and taste of the breakfast. Despite minor critiques about pricing and inclusion, the breakfast at Villa Maya stands out as a highlight for many who enjoy both the culinary offerings and the scenic dining environment.
Dinner
Nestled within the stunning surroundings of 'Villa Maya,' the dining experience offered at its restaurant presents a blend of satisfying and delightful culinary encounters, amidst a few challenges. The ambiance is often praised, particularly with its beautiful view and cozy cabins, providing diners with an inviting atmosphere. The restaurant near the laguna delights guests with its delicious offerings, making it a noteworthy spot for those seeking a picturesque dining experience.
The food generally earns commendable reviews, with several guests describing it as very good, tasty, and delicious. The presence of local cuisine unique to the area enhances the dining pleasure for guests seeking authentic flavors. The service at the restaurant often garners positive remarks, characterized as friendly and professional, contributing to the overall enjoyment of the meal.
On the downside, some guests perceive the dining options as overpriced, with a limited menu that doesn't justify the costs. A few reviews mention mediocre food and inattentive staff, suggesting room for improvements to align the quality of the dish offerings with the pricing. Overall, while some guests find the meals to be less than exceptional, many others revel in the excellent, well-prepared dishes that reflect the resort's dedication to good food and memorable dining experiences.
Rooms
Villa Maya offers a delightful lodging experience with its spacious and beautifully decorated rooms, consistently praised for their high standards of cleanliness and comfort. Guests frequently highlight the generous room sizes, noting that they feel expansive and airy. Many rooms feature balconies with breathtaking views of the surrounding lagoon or nature, enhancing the serene and peaceful atmosphere of the stay. The decor is simple yet elegant, with careful attention to detail evident in the comfortable furnishings and finishes.
The hotel grounds are well-maintained and provide a picturesque setting with lovely bungalows scattered throughout. Guests appreciate the presence of mosquito nets, adding an extra layer of comfort and security. Although some facilities are described as somewhat outdated, this does not detract from the overall positive impression of the accommodations. The bathrooms are noted for their spaciousness and modern comforts, including hot showers that are a welcome amenity after a day of exploring.
Whether staying in a room or a bungalow, visitors agree on the high level of cleanliness and the genuine attentiveness of the staff. Villa Maya's emphasis on offering clean, large, and comfortable spaces ensures a memorable stay, catering to those seeking tranquility and a touch of luxury in a natural setting.
Beds
Nestled within the picturesque setting of Villa Maya, the beds promise varying degrees of comfort to its guests. Many visitors to the hotel find the beds to be very comfortable, often exceeding expectations with their quality and size. The presence of large and king-size beds adds to the allure, providing a restful sanctuary after a day of exploration. However, some guests have remarked on the firmness of the mattresses, pointing out that while they are supportive, they can be quite hard or even stiff. This particular aspect might not suit everyone's preference for a softer sleep experience. The pillows, too, have been noted as an area for improvement, with some guests suggesting they could be of better quality to match the otherwise agreeable bedside environment.
Overall, while a majority of reviews praise the comfort and size of the beds, offering a rather positive sleeping experience, there are a few mentions about areas that could enhance the stay, like improving mattress softness and pillow quality.
Cleanliness
Villa Maya has received high praise from guests for its exceptional cleanliness and well-maintained facilities. Visitors consistently note the impeccable state of the rooms, describing them as spacious, fresh, and incredibly clean. The shared spaces also stand out for their thoughtful design and quiet atmosphere. Guests appreciate the cleanliness across the entire property, from the beautifully maintained landscaping to the inviting pool, which is frequently highlighted for its pristine condition. The hotel's surroundings, nestled amidst nature, add to the tranquil and relaxing environment that guests enjoy. Staff are commended for their professionalism and attentiveness, contributing to an overall comfortable and enjoyable stay. The combination of cleanliness, comfort, and a serene setting makes Villa Maya a highly recommended destination for travelers seeking relaxation in a well-kept environment.
Staff
Villa Maya offers an exceptional hospitality experience, largely due to its outstanding staff. Guests consistently praise the team for being incredibly friendly, accommodating, and approachable. The staff's warm demeanor and willingness to assist at every opportunity leave a lasting impression on travelers. The reception desk, particularly noted for its super helpful service, sets the tone upon arrival. Melanny from reception is highlighted as particularly friendly and helpful, enhancing the overall guest experience. In the restaurant, the personnel are described as adorable, attentive, and service-minded, contributing to a memorable dining experience. Throughout the hotel, the staff's professionalism and kindness are evident, making visitors feel valued and well-cared for. With a team that goes above and beyond, securing guides and ensuring comfort, guests find their needs met with efficiency and genuine friendliness. Moreover, the clean premises and attentive service reinforce the high standards maintained by the staff, ensuring that stays at Villa Maya are delightful and memorable.
Wi-Fi
Villa Maya's wifi service has received mixed feedback from guests. Many found that the wifi worked well, especially in the hall and dining areas. Some guests also reported a good connection in their rooms. However, others experienced issues with weak or poor signals, particularly in rooms farther from the main reception area. The internet connection was occasionally unstable, and some accommodations lacked internet access entirely. Overall, while some areas of the hotel offer reliable connectivity, there are inconsistencies that guests should be aware of, especially in more remote parts of the property.
Pool
Villa Maya boasts an array of exquisite pools that leave guests with a sense of delight and relaxation. The pools are described as being large, maintaining a cool and refreshing temperature, and are meticulously kept clean, ensuring a pristine swimming experience. The property is fortunate to have stunning views towards the lake, enhancing the ambiance of the pool area and providing guests with a tranquil setting to enjoy their swim. The outdoor pools accommodate both adults and children, making it an appealing option for families seeking fun and leisure in a safe environment.
Guests can savor their time around the pool, appreciating the beautiful design and the well-maintained outdoor dining area that complements the swimming experience. The natural environment surrounding the hotel, characterized by beautiful walking trails, adds to the serenity, with wildlife sounds like those of howler monkeys enriching the atmosphere.
While some feedback mentions an excess of chlorine affecting the comfort of swimmers, the majority of reviews underscore the pool's exceptional quality and the pleasure it brings, especially during hot mornings and afternoons. Whether it's hearing the sounds of nature or admiring the pool's placement next to the lake, Villa Maya's pools offer a peaceful retreat that caters to diverse guest preferences.
Family
Villa Maya emerges as a serene retreat ideal for families seeking both relaxation and adventure. Nestled in the heart of nature, this hotel provides a perfect backdrop for kids to explore and simply be kids, with its fully gated grounds and vigilant security ensuring peace of mind for parents. The mini pool is a hit among younger guests, offering a delightful splash of fun during their stay. The absence of TVs in the rooms encourages families to reconnect and immerse themselves in the tranquil surroundings.
Families visiting Villa Maya can look forward to a combination of leisure and exploration, as the hotel is strategically located for visits to the breathtaking sites of Tikal and Flores. The natural environment of the hotel, described as beautiful and quiet, provides a restful sanctuary away from the hectic pace of urban life.
The attentive staff contributes to the overall stress-free experience, managing every detail of arranged tours with ease. Although there might be occasional service hiccups, such as issues with pillow availability, the overall atmosphere and caring service ensure a memorable family getaway in the vibrant Mayan world.
4 Star
Nestled in a lush natural setting, Villa Maya offers an exceptional stay with its remarkable facilities and outstanding service. Guests marvel at the seamless combination of comfort and nature, enjoying beautiful and comfortable rooms. The experience is enhanced by the soothing sounds of howling monkeys while lounging by the pool. The hotel's location is ideal, providing easy access to well-organized excursions, including a highly recommended tour of the Tikal site. The knowledgeable guide, Carlos Lopez, comes highly praised for his insightful commentary. Dining experiences are elevated by great food, delightful in both taste and variety. Staying connected is easy with good Wi-Fi, allowing guests to share their adventures with ease. With wonderful staff and a fantastic atmosphere, Villa Maya consistently delivers satisfaction, making it a favorite among travelers who frequent four and five-star accommodations. Highly recommended for those seeking a memorable stay immersed in nature.
Romantic
Villa Maya offers an idyllic and peaceful retreat for couples seeking romance and tranquility. Nestled in a beautifully maintained natural reserve, the setting is both quiet and well designed, making it an ideal destination for a romantic getaway or even a honeymoon. Guests rave about the serene atmosphere, highlighting the opportunity to relax and admire the surrounding nature. Dining experiences at the on-site restaurant are notably memorable, with touches like rose petals on the table adding an extra romantic flair. Whether it's the delicious food, the superb upkeep of the property, or simply the dreamlike ambience, Villa Maya stands out as a haven of peace and romance.
Yes, Villa Maya has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Villa Maya.
No, Villa Maya doesn't allow dogs.
Yes, parking facilities are available at Villa Maya.