Ibis Florianopolis

Florianopolis -27.59246600, -48.55813100 , Avenida Rio Branco 37 (Show on Map)
8.2
Very Good


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Summary of reviewsIbis Florianopolis is a well-regarded hotel praised for its exceptional location, providing easy access to various attractions, shopping centers and dining options in the vibrant center of Florianopolis. The strategic positioning makes it an attractive choice for both leisure and business travelers, enhanced by its proximity to the bus station and straightforward access from the airport.

Guests generally appreciate the breakfast selection for its variety and quality, though there are noted areas for improvement such as the inclusion of gluten-free and lactose-free options and addressing the repetitiveness for long stays. While certain complaints highlight issues like artificial juices and crowded dining areas, the early serving time and overall positive feedback underscore its satisfactory nature.

The dining experience at Ibis Florianopolis for lunch and dinner receives mixed reviews. While the bar service and some menu items like pizza and soup are praised, the limited menu options and high prices are common criticisms. Cleanliness and quick service need attention, although guests can find many dining alternatives nearby.

Rooms at the hotel are recognized for their cleanliness, comfortable beds and good showers, suitable for short, practical stays. Issues such as small room sizes, occasional maintenance needs and outdated facilities are mentioned but do not detract significantly from the overall positive impression. Higher floors offer pleasant views, contributing to the serene environment.

Cleanliness standards are generally upheld with commendations for well-maintained rooms and attentive staff. Some negative reports cite moldy ceilings, dirty bathrooms and maintenance problems, though these are relatively isolated incidents.

Staff at Ibis Florianopolis are frequently described as friendly, professional and helpful, enhancing the guest experience further. Occasional lapses in service and communication barriers are noted, but the overall sentiment towards the team's dedication and efficiency remains positive.

The WiFi service, however, is a notable drawback with many guests finding it unreliable and slow, impacting their stay especially during peak times. This inconsistency is a significant area needing improvement.

Parking services receive mixed feedback with some praising the efficiency of the valet service while others criticize the high costs and occasional service lapses. Improvements in communication and additional staffing could enhance this aspect.

The beds at Ibis Florianopolis are lauded for their comfort and clean linens, although some issues with pillows and bedding quality are noted.

As a three-star establishment, Ibis Florianopolis delivers a satisfactory experience in line with Ibis standards, offering good value for money. While there are areas for improvement, particularly in WiFi service and certain dining aspects, the hotel's location, cleanliness and friendly staff make it a reliable choice for travelers.
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Categories
Hotel Taking Steps Towards Sustainability
This hotel allows you to reduce your carbon footprint while getting a great deal. It is a budget friendly option that doesn't compromise on sustainability.

Dog Friendly Hotel
This hotel is known for being pet-friendly, offering a straightforward and convenient option for travelers. Its central location and acceptance of pets make it a practical choice for a short stay.

Business Hotel
Ibis Florianópolis offers comfortable rooms with Wi-Fi and air conditioning, suitable for business travelers. It provides a 24/7 bar area and third-party laundry services.

Hotel with Parking
This hotel features a private parking garage on site and offers valet parking. Covered and accessible parking options are also available for guests.

Accessible Hotel
Ibis is also an international chain with a focus on providing accessible accommodations. The hotel has rooms for people with reduced mobility, wheelchair access, and accessible bathrooms. It is also strategically located near tourist attractions.

3-Star Hotel
Ibis Florianopolis offers a dependable and budget-friendly option in a central location. Guests can expect standardized comfort and essential amenities suitable for short stays and business trips.

Room Types
Standard Double Room The apartment features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift.

Double Room The apartment offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift.

Standard Room - Non-Smoking This double room features air conditioning and a flat-screen TV. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
'Ibis Florianopolis' boasts an exceptional location celebrated by its guests for its convenience and accessibility. Nestled in the center of Florianopolis, the hotel provides easy access to numerous points of interest, including bustling shopping centers, markets, bars, restaurants and tourist attractions such as Hercílio Luz Bridge. Safety is a notable feature, enhancing the overall comfort of visitors.

The area is lively yet peaceful, making it ideal for exploring on foot; guests find themselves close to the city center, waterfront, parks and Beira Mar Norte avenue. The proximity to the bus station and straightforward access from the airport are added bonuses that contribute to the hotel’s appeal. Furthermore, essential amenities like supermarkets, pharmacies and a variety of dining options are just steps away, enhancing the stay's convenience.

Overall, the strategic and central location of Ibis Florianopolis makes it a favored choice for both leisure and business travelers, offering a seamless experience in exploring the rich cultural and commercial landscape of the city.

Breakfast
Guest reviews about the breakfast at Ibis Florianopolis suggest a generally positive experience with some mixed feedback. Most guests described the breakfast as "good" or "very good," appreciating the variety and quality of options available, including hearty and plentiful selections. Many found the coffee to be excellent and some specifically noted the early serving time as beneficial. The breakfast was often cited as a satisfying start to the day with a good range of fruits, breads, cereals and drinks.

However, there were several criticisms. Some guests noted that the breakfast could feel repetitive with limited variety especially for extended stays. Specific complaints included the lack of gluten-free and lactose-free options, artificial juices and the absence of certain fruits like mango. The breakfast was sometimes described as disorganized with delays in replenishment and crowded dining areas, which impacted the overall experience.

For those seeking a robust selection, a few reviews pointed out that breakfast was missing certain items, such as pastries and specific types of bread and cakes. Some guests highlighted that the breakfast, despite being of good quality, was not included in the room rate and felt it was overpriced for what was offered.

Despite these drawbacks, the breakfast at Ibis Florianopolis was generally well-received for its variety and quality, leaving most guests satisfied, but with room for improvement in specific areas.

Dinner
Dining at Ibis Florianopolis offers a mixed experience. While the operation of the restaurant for lunch and dinner is convenient and service at the bar is excellent with friendly staff, the overall quality of the dinner can be disappointing. Guests have praised the wonderful pizzas and soup, but the pasta dinner has not met expectations. Quick service and efficient delivery times for dishes are noted, although the dinner service can sometimes take too long to process orders.

The à la carte menu is seen as limited and lacks options for those with dietary restrictions, such as vegetarian or gluten-free choices. Additionally, high prices for snacks and meals have been mentioned. Cleanliness and upkeep of the dining area seem to need improvement, as empty tables were often left uncleaned.

Despite these issues, the variety of nearby restaurants offers plenty of alternatives for an enjoyable meal outside the hotel. Overall, more variety and better quality in the dinner menu would enhance the dining experience at Ibis Florianopolis.

Rooms
Nestled in the vibrant city of Florianopolis, the Ibis hotel presents a mix of comfort and practicality, making it a convenient option for travelers. One consistent highlight mentioned by guests is the cleanliness of the rooms with many describing them as immaculately kept and well-organized. The rooms are equipped with comfortable beds and good showers, ensuring a peaceful night's rest and a refreshing start to the day.

Room sizes at Ibis Florianopolis vary with some guests noting that they are larger than typical Ibis hotels, offering a pleasant surprise. However, a common observation is that many rooms feel small and compact with limited space that might be a concern for those staying longer or with ample luggage. Despite the compact nature, guests find the rooms functional, serving well for short stays and providing all essential amenities.

The bathrooms, however, seem to have some recurring issues such as small size, occasional leaks and maintenance needs. While some guests mention minor inconveniences like noisy air conditioning units and older furniture, these do not seem to overshadow the overall pleasant and comfortable accommodations.

Rooms with views from higher floors provide a delightful perk and the quiet environment ensures a serene stay. The well-decorated rooms enhance the overall ambiance and functional furniture meets the basic needs of travelers.

Guest reviews also shed light on a few areas needing improvement, such as outdated facilities or minor maintenance issues like flickering lights or malfunctioning heaters. Despite these, the general sentiment leans towards satisfaction with the value for money, especially given the good location.

In summary, Ibis Florianopolis offers clean, comfortable and functional rooms that are ideal for short, practical stays. While there are areas in need of attention, the hotel upholds the Ibis standards, ensuring a reliable stay for both business and leisure travelers.

Beds
Nestled in the heart of Florianopolis, the Ibis Hotel boasts a warm reception and clean rooms, making it a convenient choice for travelers. Reviews highlight the overall comfort of the hotel's beds, often noting them as comfortable and providing a good night's sleep. Guests frequently mention the beds' large sizes and cozy nature, underscoring the bed comfort as a notable feature. Additionally, clean and fragrant linens add to the accommodation's appeal.

However, it is not all perfect. Some reviewers pointed out issues with the pillows and bedding, describing them as hard, smelly or old. Occasional mentions of stained towels and bed linen detract from the overall experience. There are also isolated notes about beds being too hard or uncomfortable with a few indicating that the mattress quality could be improved.

Despite these criticisms, the majority of guests find the beds at Ibis Florianopolis to be a redeeming aspect of their stay, contributing positively to the hotel's reputation for comfort.

Cleanliness
Ibis Florianopolis receives a mixed reception regarding its cleanliness. Numerous reviews highlight several strengths, such as rooms that are generally clean with fresh and well-maintained bed linens. The daily cleaning service is commendable, often noted as impeccable or excellent, indicating consistency in maintaining room hygiene. Guests appreciated organized and clean accommodations and environments, while the attentive and helpful staff further contributed to a positive experience.

However, some guests reported negative experiences, citing a lack of cleanliness in certain areas, such as moldy bedroom ceilings, musty room odors and unclean or old towels. Issues like dirty bathrooms, stained bedding and maintenance problems like clogged sinks and broken hairdryers were also mentioned. Additionally, some common areas like hallways and the lobby were noted for needing more thorough cleaning.

Despite isolated reports of lapses in cleanliness, the overarching trend suggests a hotel that is generally well-kept with dedicated cleaning staff ensuring a satisfactory stay for the majority of its guests.

Staff
The feedback for the staff at Ibis Florianopolis paints a largely positive picture with guests frequently noting the friendliness and attentiveness of the employees. Reviews highlight the warm reception at check-in, the efficiency and professionalism of the team and the excellent service provided by specific staff members such as Anderson, Daniela and Marcela. The cleaning team also receives commendations for their diligent efforts.

Guests were particularly appreciative of the helpfulness and proactive nature of the staff, emphasizing their willingness to accommodate various demands and assist promptly. The staff’s ability to communicate in English, although not perfect, adds to the positive experience for international travelers. The quality of customer service, including the handling of special requests like early breakfast, has been consistently good according to the reviews.

On the downside, there were occasional mentions of staff being overwhelmed or displaying indifferent attitudes, particularly at reception and during peak times. A few instances of unprofessional behavior and language barriers were noted, along with isolated incidents of grumpiness and unfriendliness. However, these negative experiences were relatively rare compared to the overall positive feedback on the helpfulness and courteous nature of the team.

Overall, the staff at Ibis Florianopolis are described as friendly, efficient and committed to ensuring a pleasant stay for their guests, despite a few areas needing improvement. The hotel's excellent location and good service further enhance the guest experience, making it a recommended choice for visitors to Florianopolis.

Wi-Fi
The WiFi at the Ibis Florianopolis has been a point of contention among guests with reviews reflecting a generally poor experience. Numerous guests reported that the internet connection was unreliable and did not meet their expectations for modern connectivity. Many found that the WiFi signal was weak with issues exacerbated in the rooms where it frequently failed to work at all. The speed was often slow, making it difficult to use for standard activities like streaming or virtual meetings. Several reviewers specifically mentioned problems connecting notebooks, while cell phones fared somewhat better.

Guests highlighted frequent disconnections and an overall instability with the service oscillating and sometimes dropping altogether. Peak times seemed particularly problematic, leading to frustrations for those relying on a stable internet connection for work or leisure. While there were occasional mentions of good WiFi, these were overshadowed by the recurring complaints of inadequate service.

Issues with WiFi were not confined to a single area of the hotel with some guests struggling to find a connection throughout the building. This inconsistency in internet availability significantly impacted the overall satisfaction of guests, indicating a need for substantial improvements.

Parking
At Ibis Florianopolis, guest reviews frequently highlight the car parking facilities with opinions varying widely. Positive remarks applaud the good parking service, noting that cars are well sheltered and the valets are attentive and helpful. Some guests appreciate the efficiency and convenience of the valet service, praising it as notable and efficient, particularly finding it a valuable amenity at an excellent location. The parking infrastructure includes options for both cars and motorcycles, although some reviews mention the space for motorcycles is insufficient.

However, numerous reviews also indicate areas for improvement. A recurring point of contention is the cost of parking, which many guests feel is expensive and should be included in the daily rate rather than charged separately. Complaints about the parking service being slow and confusing are noted, alongside requests for more staff and better communication regarding the parking procedures. Some guests faced issues with the valet service causing damage to their vehicles and reported poor valet service overall. There are also references to the garage being inconvenient to access and not having a social elevator.

Overall, while the valet and parking services receive commendations for efficiency and convenience, the additional costs and occasional service lapses overshadow the experience for some guests. To enhance guest satisfaction, addressing these concerns, particularly around pricing and service efficiency, would be beneficial.

3 Star
Ibis Florianopolis provides a decent three-star accommodation known for maintaining the standardized Ibis experience. Guests appreciate the good cost-benefit balance, which makes it an ideal option for quick stays and business trips. The addition of pizza and à la carte dishes has been a welcomed feature, adding a bit more variety to the dining experience.

Situated in a spectacular location, this Ibis hotel is very clean and the staff are praised for their friendliness and excellent service delivery. The hotel is considered good value for money and keeps up with the typical Ibis standard, ensuring that guests always know what to expect.

However, some reviews highlight that it falls short of a true three-star hotel experience, particularly when compared to other Ibis hotels and competitors in the area. Complaints often mention the lack of room service, valet parking and overall comfort. Despite these drawbacks, for those looking for affordable, standard accommodation in Florianopolis, Ibis remains a reliable choice.

Business
Ibis Florianopolis is highly regarded for its suitability for business travelers, offering a standard level of service consistent with the Ibis network. The hotel is praised for its good service and is frequently chosen as a go-to accommodation for work-related trips. Its prime location near transport hubs, offices and the city's historic center makes it exceptionally convenient for business trips. Guests appreciate the ease of access to key business points with the central location being a significant advantage.

The hotel is designed with business in mind, featuring work desks in the rooms and coin laundry facilities to cater to business travelers' needs. While it is suitable for brief stays and offers reasonable cost-benefit for work travel, there are some downsides. The business amenities are noted to be old and outdated with some guests highlighting that these facilities fall short of expectations. The absence of basic products like water in rooms and mini-bars is also a drawback. Additionally, the breakfast offering is considered weak, lacking variety and fruits.

Despite these flaws, the overall cleanliness and well-maintained location close to the Hercílio Luz bridge and main business centers make it a popular choice. However, some guests have reported issues with staff professionalism and the minimum structure for pet management, which could be an area of concern for some travelers. In summary, Ibis Florianopolis is an excellent option for business stays, particularly for its location and consistency in service, although there is room for improvement in its amenities and some services.

Accessible
The Ibis Florianopolis offers a convenient and accessible location, particularly advantageous for marathon runners and those seeking easy access to transport options. Accessibility features extend to parking facilities and specially designed rooms for guests with disabilities. However, there are a few areas that could be improved. Electrical outlets can be difficult to reach and some guests noted issues with bathroom facilities, including a lack of a lock on the door and occasional broken hairdryers. Despite these minor issues, the hotel's strategic location and dedicated accessible features provide a positive experience for most guests.

Dog Friendly
'Ibis Florianopolis' is noted for its acceptance of pets, which many guests appreciate as a significant differentiator. This dog-friendly policy allows guests to bring their pets along for an additional charge of R$65 + ISS per night. However, some guests have pointed out a lack of clear communication regarding pet policies, including parking and protocols.

There are mentions of certain shortfalls in pet-specific amenities with guests noting the absence of hygiene materials and designated pet areas. Instances of unpleasant odors from blankets and towels suggest inconsistencies in cleanliness. Additionally, some guests did not receive a pet kit during their stay.

Despite these drawbacks, many guests express contentment with the basic fact that they could bring their pets to stay at the hotel. This acceptance of pets remains a notable attraction for 'Ibis Florianopolis', although improvement in clarity and additional pet-friendly amenities could enhance the experience further.


No, Ibis Florianopolis doesn't have any pool.

No, a spa isn't available at Ibis Florianopolis.

Yes, Ibis Florianopolis welcomes dogs.

Yes, parking facilities are available at Ibis Florianopolis.

No, Ibis Florianopolis doesn't have a gym.

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