Novotel Florianopolis
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Summary of reviewsNovotel Florianopolis consistently receives positive reviews for its exemplary location on Beira Mar Avenue, offering easy access to restaurants, cafes, shopping centers and the airport, making it ideal for both leisure and business travelers. The central position of the hotel also provides convenient access to sightseeing spots, boardwalks and scenic oceanfront views, enhancing the overall visitor experience.
The rooms are particularly praised for their spaciousness, cleanliness and modern amenities. Many offer stunning sea views, contributing to a relaxing and visually appealing stay. Comfort is further elevated by the friendly, attentive staff and the well-maintained facilities, including the gym and rooftop pool.
Breakfast at the hotel receives mixed but generally favorable reviews. Guests appreciate the wide variety of delicious and fresh options, including gluten-free and lactose-free dishes. The breakfast service is enhanced by the helpful and friendly staff and at times, live musicians add a unique touch. While there are mentions of repetitive menus and occasional quality issues, the overall breakfast experience is positive.
The dinner experience also garners praise for food quality and friendly service, albeit with some critiques regarding menu variety and limited opening hours. Despite a few instances of disorganization and perceived high costs, many guests find the dining experience enjoyable.
Cleanliness at Novotel Florianopolis is highly commended with most reviews describing the hotel as impeccably clean and well-maintained. Although there were occasional reports of cleanliness issues, the overwhelming sentiment confirms the hotel's commitment to maintaining high standards.
Staff service is noted as exceptional with guests frequently highlighting the friendliness, attentiveness and professionalism of the team. While there are occasional notes of inconsistency, the general consensus is that the staff significantly contributes to a positive guest experience.
The Wi-Fi service receives mixed feedback with some guests experiencing a stable and satisfactory connection, while others face significant challenges with speed and reliability.
The gym is praised for being well-equipped, modern and offering a fantastic sea view, enhancing guests' workout experiences. Similarly, the rooftop pool is appreciated for its stunning views and attractive setting, despite its smaller size and occasional maintenance issues.
The hotel's beachfront location is celebrated for its scenic views and easy access to a charming boardwalk, though the beach immediately in front is not ideal for swimming. Guests appreciate the hotel's ability to arrange reliable taxi services to better swimming beaches.
Parking services receive varied opinions with some guests finding them well-valued, while others experience issues like high fees, service delays and disorganization.
For families, Novotel Florianopolis proves to be a suitable choice, offering amenities like a playroom for kids, baby bathtubs and a welcoming atmosphere. Children enjoy the pool and dedicated kids' space, adding to the hotel's family-friendly appeal.
The beds at Novotel Florianopolis are highly regarded for their comfort and quality with many guests noting the spacious, supportive beds and high-quality bedding.
In summary, Novotel Florianopolis stands out for its excellent location, comfortable and clean rooms, friendly and helpful staff and a generally positive dining experience. While there are areas for improvement, such as Wi-Fi reliability and parking services, most guests leave satisfied with their stay.
Categories
The rooms are particularly praised for their spaciousness, cleanliness and modern amenities. Many offer stunning sea views, contributing to a relaxing and visually appealing stay. Comfort is further elevated by the friendly, attentive staff and the well-maintained facilities, including the gym and rooftop pool.
Breakfast at the hotel receives mixed but generally favorable reviews. Guests appreciate the wide variety of delicious and fresh options, including gluten-free and lactose-free dishes. The breakfast service is enhanced by the helpful and friendly staff and at times, live musicians add a unique touch. While there are mentions of repetitive menus and occasional quality issues, the overall breakfast experience is positive.
The dinner experience also garners praise for food quality and friendly service, albeit with some critiques regarding menu variety and limited opening hours. Despite a few instances of disorganization and perceived high costs, many guests find the dining experience enjoyable.
Cleanliness at Novotel Florianopolis is highly commended with most reviews describing the hotel as impeccably clean and well-maintained. Although there were occasional reports of cleanliness issues, the overwhelming sentiment confirms the hotel's commitment to maintaining high standards.
Staff service is noted as exceptional with guests frequently highlighting the friendliness, attentiveness and professionalism of the team. While there are occasional notes of inconsistency, the general consensus is that the staff significantly contributes to a positive guest experience.
The Wi-Fi service receives mixed feedback with some guests experiencing a stable and satisfactory connection, while others face significant challenges with speed and reliability.
The gym is praised for being well-equipped, modern and offering a fantastic sea view, enhancing guests' workout experiences. Similarly, the rooftop pool is appreciated for its stunning views and attractive setting, despite its smaller size and occasional maintenance issues.
The hotel's beachfront location is celebrated for its scenic views and easy access to a charming boardwalk, though the beach immediately in front is not ideal for swimming. Guests appreciate the hotel's ability to arrange reliable taxi services to better swimming beaches.
Parking services receive varied opinions with some guests finding them well-valued, while others experience issues like high fees, service delays and disorganization.
For families, Novotel Florianopolis proves to be a suitable choice, offering amenities like a playroom for kids, baby bathtubs and a welcoming atmosphere. Children enjoy the pool and dedicated kids' space, adding to the hotel's family-friendly appeal.
The beds at Novotel Florianopolis are highly regarded for their comfort and quality with many guests noting the spacious, supportive beds and high-quality bedding.
In summary, Novotel Florianopolis stands out for its excellent location, comfortable and clean rooms, friendly and helpful staff and a generally positive dining experience. While there are areas for improvement, such as Wi-Fi reliability and parking services, most guests leave satisfied with their stay.
Hotel Taking Steps Towards Sustainability
This hotel implements several eco-friendly practices including the use of energy-efficient lighting, cleaning with eco-friendly products, stocking eco-friendly toiletries, and offering guests the option to reuse towels and linens.
Hotel with Spa
Novotel Florianópolis features a full-service spa offering massages and other treatments. Its recreational amenities, including an outdoor pool and fitness center, ensure a relaxing and rejuvenating stay for guests.
Dog Friendly Hotel
This hotel is a pet-friendly option located near the city center. It offers comfortable accommodations and amenities suitable for guests traveling with dogs.
Romantic Hotel
This hotel offers modern accommodations and a range of amenities suitable for couples. It provides a comfortable and convenient base for exploring Florianópolis. The hotel's rooftop terrace offers a romantic setting with city views.
Hotel with Swimming Pool
The hotel provides a modern and comfortable pool area, suitable for both leisure and business travelers. Its central location in Florianópolis makes it a convenient base for exploring the city.
Rooftop Pool Outdoor Pool
Business Hotel
Novotel Florianópolis is well-suited for business travelers, offering event halls for lectures and meetings. It includes amenities such as a business center, swimming pool, gym and spa. The hotel also provides practical facilities such as high-speed internet and presentation equipment.
Accessible Hotel
Novotel is an international chain known for adhering to accessibility standards. The hotel offers easy access to key convention centers and features an infinite pool. Accessibility features include accessible rooms and facilities.
Hotel with Gym
This hotel in Florianópolis offers a gym and sauna.
4-Star Hotel
This hotel provides a comfortable stay with excellent service and a great location. It features modern amenities and is well-suited for both business and leisure travelers. The hotel is known for its excellent accommodations, breakfast, and room service.
Hotel with Outdoor Pool
The hotel boasts an outdoor swimming pool, including an infinity pool that offers scenic views of Baia Norte bay.
Hotel near The Beach
Family Friendly Hotel
Hotel with Parking
Hotel with Rooftop Pool
Guest Reviews
Situated in a prime spot on Beira Mar Avenue, Novotel Florianopolis boasts an unparalleled location that guests frequently laud. The hotel offers close proximity to a variety of restaurants, trendy cafes, shopping centers and the airport, making it incredibly convenient for both leisure and business travelers. Its central position ensures easy access to sightseeing spots, boardwalks and scenic oceanfront views, elevating the overall visitor experience.
The rooms are highlighted for their spaciousness, cleanliness and modern facilities, providing exceptional comfort. Many rooms offer breathtaking views of the sea, adding to the appeal. The hotel also receives high praises for its excellent service, friendly staff and delightful breakfasts. For fitness enthusiasts, the gym and rooftop pool are additional perks.
Whether for a relaxing beachside retreat or an efficient business trip, Novotel Florianopolis stands out for its perfect blend of comfort, convenience and vibrant surroundings.
At Novotel Florianopolis, the breakfast experience garners mixed reviews, though generally leaning toward the positive. Guests frequently describe the breakfast as good, very good and even excellent, praising its delicious and varied offerings. The breakfast buffet is often mentioned for its completeness with many options to satisfy diverse palates. Reviewers commend the quality and freshness of the food with particular enjoyment of tasty assorted dishes and the presence of gluten-free and lactose-free options adds to the appeal.
However, some guests highlight areas for improvement. Criticisms include a lack of variety, particularly for the level and price of the hotel. Reports of a repetitive menu, insufficient quantity and less than ideal quality of some items are noted. Some also point out specific issues like subpar coffee, dirty or poor-quality utensils and the absence of whole wheat bread or fresh options like tapioca.
Despite these drawbacks, many guests appreciate the breakfast service's overall quality and the hotel's strategic location, often mentioning the friendliness and helpfulness of the staff. For some, the breakfast experience even features live musicians, adding a unique touch. While improvements can be made, especially regarding variety and quality consistency, the breakfast at Novotel Florianopolis generally receives high marks for its completeness, taste and service.
Visitors to Novotel Florianopolis have shared varied experiences regarding dining at the hotel. The restaurant is praised for its delicious food with excellent and varied breakfast and lunch options that received high marks for quality. Many guests found the room service to provide delicious meals, although some felt the lunch and room service menus were limited.
Moreover, the restaurant staff often gets acknowledged for their friendliness and helpfulness, contributing positively to guests' dining experiences. However, the menu's limited variety and inconvenient opening hours have been a recurring critique with the restaurant often closed on Sunday nights and not opening for lunch on any day. Some guests also noted that the kitchen didn't serve food on several days during the week and there were issues with communication, leading to disappointing situations like missing out on a Valentine's dinner.
Service levels vary with some guests reporting delays and disorganization, especially when retrieving cars from the parking lot. The restaurant is also considered expensive by some, though they still affirmed the food quality. In summary, while many found the dining experience at Novotel Florianopolis enjoyable and praised the food and staff, improvements in menu variety, service consistency and operational hours are necessary to enhance the overall dining experience.
The rooms at Novotel Florianopolis are frequently praised for their spaciousness and comfort, offering ample space to move around and relax. Guests often highlight the cleanliness and modern amenities, such as comfortable beds and bathrooms with magnificent showers. Many rooms feature large windows providing beautiful views of the sea, contributing to an overall pleasant experience.
Despite the soundproofing being inconsistent across different rooms, the hotel's quiet environment is generally appreciated. The decor and design of the rooms are modern and well-maintained with some rooms being newly refurbished. Although some guests found the lighting in the rooms to be on the darker side, the blackout curtains are effective in ensuring a restful sleep.
While there are occasional reports of cleanliness issues, the majority of reviews describe the rooms as very clean and organized. The spaciousness and comfort of the rooms, combined with the helpful and friendly staff, make Novotel Florianopolis a desirable option for travelers seeking a relaxing stay with excellent views and modern conveniences.
Novotel Florianopolis receives high praise from guests for the comfort and quality of its beds. Many reviews highlight the beds as fantastic, spacious and consistently comfortable with several mentioning the top-notch mattresses and quality bedding. Rooms are described as clean, well-decorated and often spacious, contributing to the overall comfort. While most guests find the beds to be very soft and supportive, a few noted that the pillows were not to their liking, describing them as terrible or overly soft. Some isolated complaints pointed out that certain beds were old and uncomfortable, especially for children and there were mentions of noisy rooms detracting from the restful experience. However, the majority of reviews reflected satisfaction with the bed's comfort, ensuring a good night's sleep. The inclusion of king-sized beds and well-maintained facilities reinforces the hotel's reputation for providing a cozy and restful environment for its guests.
Novotel Florianopolis impresses with its high standards of cleanliness. Guests frequently highlight the hotel as "very clean" and "super clean," with many describing it as "spotlessly clean" and "impeccable." Various reviews commend the "clean environment," "clean rooms," and "clean and organized" spaces. The consistent "excellent cleanliness" across the hotel, including well-maintained and "clean, modern" facilities, has not gone unnoticed.
Housekeeping is generally praised for maintaining "clean and comfortable rooms" and a "clean atmosphere with professional clean facilities." The hotel's commitment to cleanliness is particularly emphasized with terms like "sparkling clean" and "cleanness on point." Many guests appreciated the "clean and fresh beds," "clean bathrooms," and the attention to COVID-19 safety measures ensuring thoroughly sanitized areas.
However, not all reviews are without a note of criticism. A few guests pointed out instances where the bathrooms and rooms were not cleaned to their expectations. Some mentioned issues like "dirty curtains," "deteriorated doors," and specific complaints about rooms not being cleaned promptly. Additionally, inadequacy in daily bathroom cleaning and occasional lapses such as "a lot of dirt under the bed" were brought up.
Despite these isolated incidents, the overwhelming sentiment remains positive with guests largely finding the hotel's cleanliness "excellent," making it a comfortable and clean choice for travelers.
The reviews for Novotel Florianopolis are overwhelmingly positive regarding the staff. Guests frequently highlight the attentiveness, friendliness and politeness of the hotel’s team. Exceptional service is a common theme with numerous mentions of helpful and accommodating personnel. The reception staff, in particular, receive specific commendations for their incredible service, being described as sensational and very diligent.
Housekeeping staff are also praised for their good work and contributing to a clean hotel environment. The staff’s enthusiastic and cheerful disposition, as well as their ability to remember guest requests and follow through, contribute significantly to the guests' positive experiences. Additionally, the overall professionalism and competence of the staff are repeatedly acknowledged.
However, there are a few areas for improvement noted by some guests, such as inconsistent service at breakfast and a few instances of poor staff training or disorganization. Despite these minor setbacks, the general consensus is that the staff at Novotel Florianopolis consistently provides an excellent level of service, making guests feel at ease and well-cared for throughout their stay.
The Wi-Fi experience at Novotel Florianopolis receives mixed feedback from guests. On the positive side, several guests found the internet connection to be very good, perfect and without any connection issues, making it suitable for casual use and staying connected. However, other reviews highlight significant challenges with some guests reporting prolonged internet outages, weak signals in rooms and frequent oscillations that caused the connection to drop continuously. Many found the Wi-Fi to be slow, inadequate or very poor, which might pose an issue for travelers who require a stable and fast connection. Overall, while some guests had a satisfactory Wi-Fi experience, there are notable concerns that potential visitors might want to be aware of regarding the hotel's internet reliability.
Novotel Florianopolis boasts an excellent gym that is consistently praised for being very good, well-equipped and modern. Guests appreciate the comprehensive range of equipment available and the well-maintained condition of the facilities. The gym also offers the added perk of a fantastic sea view, enhancing the workout experience. Despite a few comments about equipment needing maintenance and occasional closures, the overall sentiment is positive. Visitors also highlighted the fantastic pool area alongside the gym, making it a great combination for fitness and relaxation.
The rooftop pool of Novotel Florianopolis garners mixed reviews from guests with many highlighting its stunning views and attractive setting. The pool area is widely appreciated for its beautiful, sometimes even movie-like, vistas, making it a popular feature for visitors. The heated pool adds to its appeal, especially during cooler days and guests commend the well-maintained surroundings and good facilities.
However, the pool area does have its drawbacks. Several guests have noted that the pool is quite small, especially for the number of visitors and the limited space around the pool can be a challenge with only a few lounge chairs available. There have also been reports of the pool area being dirty at times with some unfortunate instances of murky water and renovation periods restricting access.
Despite these issues, many still find the pool experience enjoyable, citing the beautiful views and well-kept facilities as significant positives. The pool's location on the rooftop adds a unique touch, making it a favored spot for those looking to relax and soak in the scenery.
Nestled along Beira Mar Avenue, Novotel Florianopolis boasts a prime beachfront location offering stunning views of the seaside. Guests appreciate the easy access to a charming boardwalk perfect for leisurely strolls by the ocean. The hotel's rooftop swimming pool is a highlight, providing a panoramic view of the waterfront. However, the beach directly in front of the hotel isn't ideal for swimming.
For those aiming to explore further, the hotel comes highly recommended for arranging reliable taxi services to reach better swimming beaches. Due to its position, guests might find a vehicle necessary for convenience. Despite a few minor issues, such as occasional sand in the bath, the hotel's overall appeal remains strong with picturesque oceanfront views and a well-situated base for both beach walks and scenic tours of the surrounding areas.
Novotel Florianopolis receives mixed feedback regarding its parking services. Guests report that parking is not included in the room price and requires an additional fee. Many describe the parking fees as expensive with some confusion over the exact cost, noting differences between quoted and billed amounts. The valet service has garnered varying opinions; while some find it well-valued, others experience delays and disorganization when retrieving their cars. Issues such as rude or aggressive valet staff have also been mentioned. Overall, while the hotel provides a parking option, it comes with extra costs and occasional service challenges.
Nestled conveniently close to a mall and several restaurants, Novotel Florianopolis emerges as an ideal hotel choice offering comfortable accommodations. The hotel proudly showcases its family-friendly environment, making it suitable for families seeking a place for both relaxation and enjoyment. Visitors frequently commend the very friendly and helpful staff, who are notably attentive to children's needs, providing exceptional front desk service.
Guests have praised the availability of amenities like a playroom for kids and a baby bathtub, which cater specifically to younger family members. Rooms accommodate a family of four comfortably, though some have noted that the space can feel a bit cramped. Despite this, the cleanliness and timely upkeep of the rooms contribute to an overall positive experience.
Children seemed to enjoy the swimming pool and dedicated kids' space, which adds to the family appeal of the hotel. While the breakfast options lack typical regional choices, the hotel's enthusiasm during events like Carnival adds a spirited touch to family stays. The experience at Novotel Florianopolis evidently aligns well with family needs, ensuring enjoyable family time at the hotel.
Novotel Florianopolis features spacious rooms and wonderful views from the apartments, alongside an excellent location that many guests find convenient. Some visitors appreciate the overall good hotel standard and consider it an acceptable option for a four-star hotel. However, numerous reviewers express dissatisfaction, pointing out that the quality and facilities do not align with a four-star classification. Complaints include the pool water not being heated and the rooms not reflecting the pricing expected of a four-star hotel. Several guests consistently describe the hotel as expensive relative to the quality it offers with multiple reviews explicitly stating that it does not meet four-star standards.
Novotel Florianopolis is notably recognized as a solid option for business travelers. Situated in a prime location conducive to business needs, it offers an excellent base for work-related activities. The hotel features dedicated workspaces, ensuring that guests who need to focus can do so comfortably. The internet connection is reliable and efficient, an essential amenity for today's business demands.
The hotel's ambiance caters well to business guests with quieter rooms available during the day to support undisturbed work sessions. This focus on providing a conducive environment for work makes it a preferred choice for those traveling for professional purposes.
Novotel Florianopolis is consistently described as an executive or business hotel and comes highly recommended for business trips. The services and location align well with the needs of business travelers, making it a reasonable and practical option for anyone traveling with work in mind.
Novotel Florianopolis is noted for its strong commitment to accessibility for guests with disabilities. The property is well-accessed and strategically situated in an accessible location, making it convenient for all visitors. Facilities are thoughtfully designed with accessibility in mind, ensuring ease of movement throughout the premises. The hotel features a big ramp, enhancing low-floor accessibility and easy access for guests. Additionally, wheelchair accessibility is a priority with several rooms specifically designed to accommodate wheelchairs. Some guests, however, mentioned that the lighting in the rooms could be improved, as they can be a bit dark at times. Despite this, the overall feedback highlights Novotel Florianopolis as a highly accessible and accommodating choice for travelers with disabilities.
The rooftop pool at Novotel Florianopolis receives considerable praise for its breathtakingly scenic views. Guests highlight the impressive, movie-like panorama provided from the pool area, which is situated atop the building. The rooftop infinity pool stands out as a notable feature, offering a spectacular and uninterrupted vista of the surrounding area. Despite some comments about the lack of service or support at the poolside and closure of the roof bar, the sheer quality of the pool and adjacent gym facilities consistently garner positive remarks. Overall, the rooftop pool is a striking and popular amenity that enhances the guest experience with its stunning views and serene atmosphere.
The outdoor pool at Novotel Florianopolis consistently receives high praise for its appealing aesthetics, being described as well decorated and well equipped. Located on the rooftop, the infinity pool offers beautiful, panoramic views that add to the experience. Though some guests mention that the pool can feel small and there is no poolside assistance, the majority highlight its warmth and inviting atmosphere. The pool, while not heated, remains a notable feature of the hotel, providing a pleasant and scenic spot for relaxation.
Novotel Florianopolis provides a romantic atmosphere that's perfect for couples looking for a memorable getaway. Guests appreciated the special romantic packages, which included everything needed for a perfect stay. The rooftop offers a spectacular view, enhancing the overall experience. Many rooms feature terraces with beautiful views, contributing to the romantic ambiance. Couples enjoyed the ocean and city views alongside relaxing in bathtubs, which further amplified the serene setting. The hotel offers thoughtful touches, such as breakfast in bed and dedicated "Marry Me" packages, ensuring that special moments are truly unforgettable. The atmosphere at Novotel Florianopolis is ideal for romance, whether it's during the city's lovely winter season or any time of the year.
Novotel Florianopolis is noted for its dog-friendly atmosphere, where pets are welcomed and accepted. Guests appreciate the hotel’s commitment to being dog-friendly, consistently mentioning that dogs are allowed and accepted without any hassle. Visitors with pets can feel comfortable knowing that their furry companions are as welcome as they are. The hotel does have occasional issues, such as noise from a nearby suite with a barking dog, but overall, the feedback on pet accommodation is positive. Guests repeatedly highlight that dogs are welcome, enhancing the hotel's appeal to pet owners looking for a hospitable stay.
Location Show Map
Location
The rooms are highlighted for their spaciousness, cleanliness and modern facilities, providing exceptional comfort. Many rooms offer breathtaking views of the sea, adding to the appeal. The hotel also receives high praises for its excellent service, friendly staff and delightful breakfasts. For fitness enthusiasts, the gym and rooftop pool are additional perks.
Whether for a relaxing beachside retreat or an efficient business trip, Novotel Florianopolis stands out for its perfect blend of comfort, convenience and vibrant surroundings.
Breakfast
However, some guests highlight areas for improvement. Criticisms include a lack of variety, particularly for the level and price of the hotel. Reports of a repetitive menu, insufficient quantity and less than ideal quality of some items are noted. Some also point out specific issues like subpar coffee, dirty or poor-quality utensils and the absence of whole wheat bread or fresh options like tapioca.
Despite these drawbacks, many guests appreciate the breakfast service's overall quality and the hotel's strategic location, often mentioning the friendliness and helpfulness of the staff. For some, the breakfast experience even features live musicians, adding a unique touch. While improvements can be made, especially regarding variety and quality consistency, the breakfast at Novotel Florianopolis generally receives high marks for its completeness, taste and service.
Dinner
Moreover, the restaurant staff often gets acknowledged for their friendliness and helpfulness, contributing positively to guests' dining experiences. However, the menu's limited variety and inconvenient opening hours have been a recurring critique with the restaurant often closed on Sunday nights and not opening for lunch on any day. Some guests also noted that the kitchen didn't serve food on several days during the week and there were issues with communication, leading to disappointing situations like missing out on a Valentine's dinner.
Service levels vary with some guests reporting delays and disorganization, especially when retrieving cars from the parking lot. The restaurant is also considered expensive by some, though they still affirmed the food quality. In summary, while many found the dining experience at Novotel Florianopolis enjoyable and praised the food and staff, improvements in menu variety, service consistency and operational hours are necessary to enhance the overall dining experience.
Rooms
Despite the soundproofing being inconsistent across different rooms, the hotel's quiet environment is generally appreciated. The decor and design of the rooms are modern and well-maintained with some rooms being newly refurbished. Although some guests found the lighting in the rooms to be on the darker side, the blackout curtains are effective in ensuring a restful sleep.
While there are occasional reports of cleanliness issues, the majority of reviews describe the rooms as very clean and organized. The spaciousness and comfort of the rooms, combined with the helpful and friendly staff, make Novotel Florianopolis a desirable option for travelers seeking a relaxing stay with excellent views and modern conveniences.
Beds
Cleanliness
Housekeeping is generally praised for maintaining "clean and comfortable rooms" and a "clean atmosphere with professional clean facilities." The hotel's commitment to cleanliness is particularly emphasized with terms like "sparkling clean" and "cleanness on point." Many guests appreciated the "clean and fresh beds," "clean bathrooms," and the attention to COVID-19 safety measures ensuring thoroughly sanitized areas.
However, not all reviews are without a note of criticism. A few guests pointed out instances where the bathrooms and rooms were not cleaned to their expectations. Some mentioned issues like "dirty curtains," "deteriorated doors," and specific complaints about rooms not being cleaned promptly. Additionally, inadequacy in daily bathroom cleaning and occasional lapses such as "a lot of dirt under the bed" were brought up.
Despite these isolated incidents, the overwhelming sentiment remains positive with guests largely finding the hotel's cleanliness "excellent," making it a comfortable and clean choice for travelers.
Staff
Housekeeping staff are also praised for their good work and contributing to a clean hotel environment. The staff’s enthusiastic and cheerful disposition, as well as their ability to remember guest requests and follow through, contribute significantly to the guests' positive experiences. Additionally, the overall professionalism and competence of the staff are repeatedly acknowledged.
However, there are a few areas for improvement noted by some guests, such as inconsistent service at breakfast and a few instances of poor staff training or disorganization. Despite these minor setbacks, the general consensus is that the staff at Novotel Florianopolis consistently provides an excellent level of service, making guests feel at ease and well-cared for throughout their stay.
Wi-Fi
Gym
Pool
However, the pool area does have its drawbacks. Several guests have noted that the pool is quite small, especially for the number of visitors and the limited space around the pool can be a challenge with only a few lounge chairs available. There have also been reports of the pool area being dirty at times with some unfortunate instances of murky water and renovation periods restricting access.
Despite these issues, many still find the pool experience enjoyable, citing the beautiful views and well-kept facilities as significant positives. The pool's location on the rooftop adds a unique touch, making it a favored spot for those looking to relax and soak in the scenery.
Beach
For those aiming to explore further, the hotel comes highly recommended for arranging reliable taxi services to reach better swimming beaches. Due to its position, guests might find a vehicle necessary for convenience. Despite a few minor issues, such as occasional sand in the bath, the hotel's overall appeal remains strong with picturesque oceanfront views and a well-situated base for both beach walks and scenic tours of the surrounding areas.
Parking
Family
Guests have praised the availability of amenities like a playroom for kids and a baby bathtub, which cater specifically to younger family members. Rooms accommodate a family of four comfortably, though some have noted that the space can feel a bit cramped. Despite this, the cleanliness and timely upkeep of the rooms contribute to an overall positive experience.
Children seemed to enjoy the swimming pool and dedicated kids' space, which adds to the family appeal of the hotel. While the breakfast options lack typical regional choices, the hotel's enthusiasm during events like Carnival adds a spirited touch to family stays. The experience at Novotel Florianopolis evidently aligns well with family needs, ensuring enjoyable family time at the hotel.
4 Star
Business
The hotel's ambiance caters well to business guests with quieter rooms available during the day to support undisturbed work sessions. This focus on providing a conducive environment for work makes it a preferred choice for those traveling for professional purposes.
Novotel Florianopolis is consistently described as an executive or business hotel and comes highly recommended for business trips. The services and location align well with the needs of business travelers, making it a reasonable and practical option for anyone traveling with work in mind.
Accessible
Rooftop Pool
Outdoor Pool
Romantic
Dog Friendly
Yes, Novotel Florianopolis has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Novotel Florianopolis.
Yes, Novotel Florianopolis welcomes dogs.
Yes, parking facilities are available at Novotel Florianopolis.
Yes, Novotel Florianopolis has a gym.
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