Hampton Inn Foley is reputed to have exceptionally professional, helpful and friendly staff. Every staff member at the hotel, from the front desk to the housekeeping, seemed to be accommodating and great according to guests' reviews. Some guests even went on to describe the staff as above and beyond in their service. The staff was always polite, hospitable and friendly, making guests feel welcome from the moment of arrival. Some guests even mentioned that the staff made a connection with them, building a friendly rapport. However, there were some negative reviews mentioning rude and unhelpful staff, especially at the front desk. Still, the majority of guests had a positive experience with the friendly and professional staff. In addition, the hotel's location is convenient and the facilities are clean. Finally, the staff's customer service was top-notch with instances of them helping guests find other Hilton locations if necessary.