Résidence Le Pic de l'Ours
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Summary of reviewsRésidence Le Pic de l'Ours in Font-Romeu is celebrated for its exceptional location, providing guests with easy access to ski lifts, the city center, and plentiful amenities, making it a prime choice for ski enthusiasts and leisurely travelers alike. The convenience of its underground parking and proximity to shops and restaurants enhance the residence's appeal, contributing positively to the guest experience.
The staff are generally described as friendly and attentive, with individuals like Juan frequently recognized for their welcoming demeanor, further adding to a pleasant atmosphere. The wellness facilities, including a sauna and hammam, offer guests a relaxing space after a day of skiing or hiking, although the pool's temperature is noted to be on the colder side.
While the location and amenities receive high praise, reviews reflect some areas for improvement. Cleanliness and maintenance require more consistent attention, with reports of dust, cobwebs, and worn equipment detracting from the overall experience. The Wi-Fi connectivity also presents challenges, with many guests experiencing unreliable service, impacting their stay's enjoyment. Additionally, the beds and pillows are often mentioned as being uncomfortable, prompting calls for upgrades in bedding quality.
The establishment's four-star rating has sparked debate among visitors, with many feeling that the residence does not fully meet the expected standards associated with such a status. Despite these concerns, the combination of an outstanding location and the residence's potential for improvement keeps it as a favored option for those seeking a convenient and active stay in Font-Romeu.
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The staff are generally described as friendly and attentive, with individuals like Juan frequently recognized for their welcoming demeanor, further adding to a pleasant atmosphere. The wellness facilities, including a sauna and hammam, offer guests a relaxing space after a day of skiing or hiking, although the pool's temperature is noted to be on the colder side.
While the location and amenities receive high praise, reviews reflect some areas for improvement. Cleanliness and maintenance require more consistent attention, with reports of dust, cobwebs, and worn equipment detracting from the overall experience. The Wi-Fi connectivity also presents challenges, with many guests experiencing unreliable service, impacting their stay's enjoyment. Additionally, the beds and pillows are often mentioned as being uncomfortable, prompting calls for upgrades in bedding quality.
The establishment's four-star rating has sparked debate among visitors, with many feeling that the residence does not fully meet the expected standards associated with such a status. Despite these concerns, the combination of an outstanding location and the residence's potential for improvement keeps it as a favored option for those seeking a convenient and active stay in Font-Romeu.
Aparthotel near Ski Resorts
Situated in Font-Romeu, this residence offers proximity to ski facilities. It provides comfortable apartments, suitable for those looking to maximize their time on the slopes.
Dog Friendly Aparthotel
This residence is pet-friendly. As an aparthotel, it provides apartment-style accommodations with hotel-like services, offering a balance of independence and convenience for guests with dogs.
Aparthotel with Parking
This aparthotel offers parking, which is especially useful for visitors planning day trips to nearby attractions or ski resorts.
Aparthotel with Indoor Pool
Located in Font-Romeu, this residence features an indoor pool for relaxation and recreation. Its central location provides easy access to local amenities and outdoor activities.
Aparthotel with Ski To Door Access
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
4-Star Aparthotel
Aparthotel with Heated Pool
Guest Reviews
Résidence Le Pic de l'Ours in Font-Romeu boasts an exceptional location that consistently earns rave reviews from guests. Perfectly situated right across from the ski lifts, the convenience it offers for ski enthusiasts is unmatched. Whether one is looking to hit the slopes or explore the bustling city center, everything is just a stone's throw away. Positioned in the heart of Font-Romeu, the residence provides easy access to shops, restaurants, and other essential amenities, making it an ideal choice for those who wish to combine skiing with leisurely strolls around town.
Guests commend the practical aspects of their stay, such as the availability of private and covered parking, which adds an extra level of convenience. The apartments themselves are described as spacious, with some offering stunning views of the mountains, enhancing the overall experience.
While a few guests note minor areas for improvement, the overwhelming consensus highlights the prime location as the standout feature of Résidence Le Pic de l'Ours. For those planning a ski getaway or a mountain retreat, this residence is a well-positioned hub for both adventure and relaxation.
Résidence Le Pic de l'Ours presents itself as an ideally located destination with some room for improvement in the sleeping arrangements. Guests frequently note discomfort with the mattresses, often describing them as old, firm, or deformed, which affects the overall quality of the sleep experience. Although the bedding appears to be clean and adequate in size, the consensus is that the beds and pillows do not provide the comfort guests might expect, with several mentioning that the bedding is quite uncomfortable and the pillows substandard. There is, however, a notable exception: the sofa bed, which some guests found surprisingly comfortable, offering a rare moment of relief in an otherwise mixed sleeping experience. Despite minor feedback concerning room size and complexity in operating the TV, the main drawback centered on the need for an upgrade in bedding quality and bed comfort.
Résidence Le Pic de l'Ours offers a mixed experience when it comes to cleanliness and maintenance, with both positive and negative aspects highlighted by guests. While some reviews praise the apartments as very clean, spacious, and matching their description upon arrival, others express dissatisfaction with the overall cleanliness. The common areas of the hotel are generally well-maintained, despite some places needing better upkeep. Guests have appreciated the location of the residence, considering it convenient and pleasant for skiing, contributing positively to their stay.
On the downside, numerous reviews mention a lack of maintenance and hygiene throughout the establishment. Specific complaints include dirty floors, dust, cobwebs, and poorly washed dishes. Certain apartments appear worn and tired, with equipment needing attention and the cleaning found inadequate upon arrival. Issues such as stained tables, sticky kitchens, and lingering bad smells were frequently reported, pointing to inconsistencies in housekeeping standards. Moreover, amenities like Wi-Fi and soundproofing have been noted as subpar or malfunctioning, affecting the overall experience for some visitors.
Despite these challenges, the potential for a pleasant stay remains evident, particularly if cleanliness and maintenance are addressed more thoroughly. With good pricing and a superb location, the residence holds promise as long as improvements in hygiene and facilities are made to ensure a more consistent level of comfort and satisfaction for guests.
Résidence Le Pic de l'Ours receives mixed but generally positive reviews regarding its staff, with many guests appreciating their friendliness and attentiveness. The staff is often described as welcoming, pleasant, and eager to assist, which contributed to an overall pleasant stay for many visitors. Notably, individuals like Juan are highlighted as exceptionally welcoming and attentive to guests' needs. Despite these positive remarks, some guests expressed dissatisfaction with their experiences, citing a lack of helpfulness and efficiency, particularly at reception. Issues such as a hasty demeanor, lack of information, and occasional coldness contribute to a few negative impressions. Nevertheless, the majority of comments suggest that the staff's friendliness and professional demeanor enhance the overall experience at this well-located establishment.
Résidence Le Pic de l'Ours faces significant challenges with its Wi-Fi connectivity, as detailed in guest reviews. The majority of visitors report that the internet service is either weak or completely non-existent throughout the hotel. Many guests experienced frustration due to inconsistent Wi-Fi access in their rooms, with some noting that the reception area was the only place conducive to connecting online. Additionally, mobile network coverage within the residence is extremely limited, requiring guests to step outside to maintain communication. These limitations lead guests to highlight unreliable internet connections as a crucial aspect of their stay that could be improved. Although the residence offers a password for Wi-Fi access, many guests found it ineffective and expressed dissatisfaction with the lack of connectivity capabilities. Overall, the absence of a reliable internet connection and mobile signal appear to be consistent concerns that detract significantly from an otherwise enjoyable stay.
The pool area of Résidence Le Pic de l'Ours seems to be a popular feature, particularly appreciated for its proximity to the accommodation and its pleasant integration with the wellness facilities like the hammam and sauna. Guests find it a wonderful space to unwind after a day of skiing or hiking. However, there are consistent concerns about the pool's temperature—a common observation being that the water is too cold to enjoy fully, especially during the colder months. Despite the pool's cleanliness being questioned occasionally, the wellness area as a whole, including the sauna and hammam, is generally considered a highlight of the stay, contributing positively to the overall experience. The spaciousness of the pool is appreciated, with it usually not being overcrowded. The convenient location of the residence, along with amenities like free parking, enhances the attractiveness of the pool and wellness facilities. Some guests have noted that the closing time of the pool is a bit early when trying to relax after a long day outdoors. Overall, while the pool itself could use some improvements, it remains a valued aspect of the residence's offerings.
When staying at Résidence Le Pic de l'Ours, guests have overall responded positively to the parking options available. The hotel provides an underground and covered parking facility, often appreciated for its convenience, security, and the added benefit of being included in the room price. Many reviews highlight the advantage of free parking with direct access to the residence floors, offering easy and convenient entry. This feature is particularly noted as valuable in Font Romeu, especially given the hotel's excellent location near shops and ski lifts.
Despite these positive aspects, some guests mention challenges, such as difficulty in finding a space due to limited availability or narrow parking slots. The absence of assigned parking spots was also noted as an area for potential improvement. However, overall, the availability of free, secure, and underground parking at Résidence Le Pic de l'Ours stands out as a significant plus, providing guests with an extra layer of comfort and assurance during their stay. For larger vehicles, an alternative nearby paid parking option is recommended for stays longer than three days.
Résidence Le Pic de l'Ours in Font-Romeu boasts rave reviews for its exceptional location, particularly for ski enthusiasts. Conveniently situated right in the heart of the town, it is just a stone’s throw away from the cable car, making access to the ski slopes remarkably simple. Guests appreciate the ease of reaching the ski lifts, with some noting that the hotel is practically at the foot of the chair lifts. The proximity to skiing amenities is highlighted by the presence of a ski equipment rental shop merely 20 meters across the street. This strategic position makes it an ideal base for those eager to hit the slopes without the hassle, ensuring guests can maximize their time enjoying winter sports. Adding to the appeal is the indoor parking and clean, comfortable accommodations, all enhancing the convenience of its prime location. From skiing at Font Romeu resort to the easy access to nearby shops and rentals, Résidence Le Pic de l'Ours stands out for offering a practical and highly favored spot for a satisfying skiing holiday.
Résidence Le Pic de l'Ours frequently garners attention due to discrepancies between guest expectations and the hotel's four-star rating. Many visitors feel that the establishment falls short of what one might anticipate with such a rating. Reviews consistently highlight that the residence fails to meet the standards associated with four stars, with some even suggesting that a one or two-star rating would be more appropriate. Concerns about the condition of the facilities and maintenance issues have also been raised, with guests noting flaws and a level of upkeep that falls below expectations for a hotel of its purported status. Despite its prime aspiration to be a four-star destination, the underlying sentiment suggests a need for significant improvements to align with the higher standards typically associated with such a rating.
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Location
Guests commend the practical aspects of their stay, such as the availability of private and covered parking, which adds an extra level of convenience. The apartments themselves are described as spacious, with some offering stunning views of the mountains, enhancing the overall experience.
While a few guests note minor areas for improvement, the overwhelming consensus highlights the prime location as the standout feature of Résidence Le Pic de l'Ours. For those planning a ski getaway or a mountain retreat, this residence is a well-positioned hub for both adventure and relaxation.
Beds
Cleanliness
On the downside, numerous reviews mention a lack of maintenance and hygiene throughout the establishment. Specific complaints include dirty floors, dust, cobwebs, and poorly washed dishes. Certain apartments appear worn and tired, with equipment needing attention and the cleaning found inadequate upon arrival. Issues such as stained tables, sticky kitchens, and lingering bad smells were frequently reported, pointing to inconsistencies in housekeeping standards. Moreover, amenities like Wi-Fi and soundproofing have been noted as subpar or malfunctioning, affecting the overall experience for some visitors.
Despite these challenges, the potential for a pleasant stay remains evident, particularly if cleanliness and maintenance are addressed more thoroughly. With good pricing and a superb location, the residence holds promise as long as improvements in hygiene and facilities are made to ensure a more consistent level of comfort and satisfaction for guests.
Staff
Wi-Fi
Pool
Parking
Despite these positive aspects, some guests mention challenges, such as difficulty in finding a space due to limited availability or narrow parking slots. The absence of assigned parking spots was also noted as an area for potential improvement. However, overall, the availability of free, secure, and underground parking at Résidence Le Pic de l'Ours stands out as a significant plus, providing guests with an extra layer of comfort and assurance during their stay. For larger vehicles, an alternative nearby paid parking option is recommended for stays longer than three days.
Ski
4 Star
Yes, Résidence Le Pic de l'Ours has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Résidence Le Pic de l'Ours.
Yes, Résidence Le Pic de l'Ours welcomes dogs.
Yes, parking facilities are available at Résidence Le Pic de l'Ours.
No, Résidence Le Pic de l'Ours doesn't have a gym.
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