Roebuck by Greene King Inns

Forest Row, Wych Cross, Ashdown Forest51.068926,0.025025(Show on Map)

7.9

Good

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+ 3 Photos3

Checkin - Checkout dates‌

Info

Summary of reviews

Roebuck by Greene King Inns stands out primarily due to its enviable location and superior hospitality. Situated in the picturesque Ashdown Forest area, the hotel is ideally placed for both business and leisure travelers. It offers easy access to key attractions like Hever Castle, scenic spots such as Standen and Sheffield Park Garden and practical amenities like the Bluebell Railway and local golf clubs. The breakfast service consistently receives high praise for its variety and quality, catering to both traditional and gourmet tastes and the staff are frequently highlighted for their politeness and accommodating nature. Guests also laud the dinner experience, enjoying well-prepared meals that include delicious vegan options served in a cozy and relaxed restaurant setting. Despite occasional mentions of small portions, the overall sentiment is highly positive with exceptional cuisine and reasonable prices. The hotel offers spacious and tidy accommodations with comfortable beds that contribute to restful nights. However, reviews cite the need for refurbishment, pointing out outdated decor and worn furnishings. Some rooms may have cleanliness issues, such as musty smells or neglected areas, but for the most part, the rooms and key areas are maintained well. Parking is ample and convenient, a frequently noted benefit and the hotel is praised for being family-friendly with a sociable atmosphere and staff that enhance the stay experience. The dog-friendly policy is a plus for those traveling with pets. Golf enthusiasts will appreciate the proximity to notable local courses. While the Wi-Fi service is often unreliable and frustrating, requiring cumbersome setup and providing spotty connections, the general infrastructure offers good value for a three-star establishment. The hotel's rustic charm, efficient and friendly service and the cozy feel of the bar and courtyard add to the overall positive experience, making it a solid choice for budget-conscious travelers.

Categories

Golf

This inn is located near the Royal Ashdown Forest Golf Club, with golf course access listed as within 3 km.

Historic

Family

Parking

3 Star

Cheap

Room Types

Double RoomElegant room with a modern private bathroom with power shower, as well as free Wi-Fi, a flat-screen TV, and tea/coffee facilities.

Twin RoomElegant room with a modern private bathroom with power shower, as well as free Wi-Fi, a flat-screen TV, and tea/coffee facilities.

Guest Reviews

7.9

Good

Review Summaries

Location

Roebuck by Greene King Inns boasts an enviable location that's perfect for various needs, from business trips to leisure stays in the stunning Ashdown Forest area. Nestled amidst beautiful surroundings, the hotel provides guests with serene and picturesque views, making it an excellent base for exploring East Sussex, visiting National Trust properties and enjoying the scenic countryside. Its proximity to key attractions like Hever Castle, Standen and Sheffield Park Garden, as well as the convenience of being near the Bluebell Railway and local golf clubs, is frequently highlighted by guests. Despite being situated on the busy A22, the tranquil ambiance within the hotel ensures a peaceful retreat. The location is particularly advantageous for those attending local events, visiting relatives or traveling for work, conveniently close to venues like the Ashdown Park Hotel and other local amenities. With ample parking and ease of access to public transportation, including a bus stop right outside, the hotel’s practical setting is appreciated by many. The Roebuck’s combination of a charming period building and its strategic position makes it a favored choice for both short stopovers and extended stays. Guests routinely commend its ideal and quiet location, coupled with the welcoming staff and ample facilities, contributing to an overall pleasant experience. As a gateway to some of the best areas of the forest and nearby towns such as Lewes, East Grinstead and Haywards Heath, the hotel is perfectly positioned for a comfortable and convenient visit.

Breakfast

The breakfast experience at 'Roebuck by Greene King Inns' consistently impresses guests with its high quality and variety. Many guests describe the breakfast as excellent, delicious and well-cooked. A wide range of options, including full English, continental and freshly prepared dishes, cater to diverse tastes. Guests appreciate the extensive selection, noting it offers great value and plentiful portions. The breakfast service is well-organized with polite and accommodating staff enhancing the dining experience. Although a few found it average, the majority praise its taste, presentation and overall value, making for an enjoyable start to the day.

Dinner

Guests at Roebuck by Greene King Inns have had overwhelmingly positive experiences with the hotel’s dining options. Meals, including breakfast and dinner, are frequently lauded for their superb quality and taste, receiving high praise for being well-prepared and presented. The restaurant atmosphere is described as relaxed and comfortable, complementing the excellent service provided by the friendly and helpful staff. Many reviews highlight the good value and extensive choices available on the menu with accolades for both traditional pub classics and gourmet meals. Diners have enjoyed consistently high-quality food with some mentioning specifically delicious vegan breakfast options and freshly cooked meals. Despite a few comments on small portions or less inspiring dishes, the prevailing sentiment is that the food is delicious and well worth staying at the hotel for. Additionally, the prompt and efficient service has been noted, even during busy times or large parties. Overall with a cozy restaurant setting, reasonable prices and exceptional cuisine, Roebuck by Greene King Inns stands out as a commendable choice for travelers seeking good food and a pleasant dining experience.

Rooms

The guest reviews of Roebuck by Greene King Inns reveal a mix of experiences, but a common thread is the need for refurbishment across many of the rooms. Positively, there are numerous mentions of rooms being clean and tidy with comfortable beds and functional amenities, which suggests that the basic comforts are reliably provided. Guests appreciated spacious accommodations and enjoyed quiet rooms with charming garden views. The period property offers a warm and cosy atmosphere, aligning with its traditional English inn charm. However, a significant number of reviews point out that the decor and furnishings are outdated and worn. Issues such as peeling wallpaper, torn curtains, stained carpets and malfunctioning fixtures contribute to the perception of tiredness. Some rooms even had unpleasant smells or signs of dampness and mould. The overall consensus is that the bedrooms and bathrooms are in dire need of modernization and repair. Despite these drawbacks, guests found the rooms to be quite spacious and well-equipped, highlighting that the potential for substantial improvement with some focused renovations. The general ambience remains pleasant and staff responsiveness seems positive, even if specific maintenance requests were sometimes overlooked. In summary, Roebuck by Greene King Inns might appeal to those who value traditional charm and do not mind a bit of wear and tear, but it could benefit greatly from refurbishment to enhance its overall guest experience.

Beds

The beds at Roebuck by Greene King Inns have received a significant amount of praise from guests. Numerous reviews mention the beds as comfortable with many specifically highlighting the mattresses as cozy and the beds being large enough for a good night’s sleep. Guests frequently describe their sleep experience as very good, often citing the comfort of the beds and the restful nights they had. Several guests noted super comfortable or extremely comfy beds, contributing to their overall positive experience. There were also mentions of beds being clean and paired with thick, warm duvets, adding to the coziness. The overall impression is that the inn offers spacious and inviting sleeping arrangements. Some guests even noted that the beds were the most comfortable during their entire trip, which speaks volumes about the quality of the beds. However, there were occasional remarks about beds being too soft or mattresses that could use updating. A few guests mentioned lumpy mattresses or broken springs, indicating some inconsistencies in bed quality. Despite these issues, the overwhelming sentiment remains positive with many guests expressing high satisfaction with the comfort of the beds, leading to well-rested nights throughout their stay.

Cleanliness

The guest reviews for Roebuck by Greene King Inns present a mixed yet predominantly positive perspective regarding cleanliness. Many visitors appreciated the clean and comfortable rooms, noting that the bed linens were crisp and the beds themselves were comfortable. Both bathrooms and corridors were often highlighted for their cleanliness and some remarked that the living areas and public spaces were tidy. On the downside, there were instances where areas did not meet cleanliness standards. Some rooms were not as clean as expected with specific complaints about musty smells, dirty glasses and neglected cleaning in corners and behind furniture. There were also reports of communal areas showing signs of neglect, needing deep cleaning and updates. Issues such as dusty curtains, stained shower curtains, dirty carpets and visible cobwebs were mentioned, which detracted from the overall experience. Despite occasional lapses in cleanliness, the reviews indicate that, for the most part, the hotel rooms and key areas are kept tidy and well-maintained, making Roebuck by Greene King Inns a generally clean place to stay.

Staff

The Roebuck by Greene King Inns consistently receives high praise for its exceptional staff. Reviews highlight the team as being incredibly helpful, friendly and efficient. Guests consistently describe staff members as welcoming, professional and attentive, enhancing the overall stay experience. Many guests note the warm and sociable nature of the reception and bar staff, who are often cited for making visitors feel at home. Additionally, the staff's willingness to go above and beyond organizing fun days and special events, underscores their commitment to guest satisfaction. Pleasantries and courteous service were common themes with numerous mentions of the staff's politeness and dedication. Positive guest interactions reflect the reliable and friendly atmosphere cultivated by the hotel team, making it a notable feature of the Roebuck by Greene King Inns.

Wi-Fi

Despite being advertised as a feature at Roebuck by Greene King Inns, the WiFi experience tends to be frustrating for many guests. While there is free WiFi available, it often requires setting up a cloud account, which many find cumbersome and time-consuming. The connection is frequently described as spotty, weak or nonexistent, both in guest rooms and public areas of the hotel. Interruptions and disconnections are common, making the internet unreliable for steady use. Some guests also noted that the WiFi signal kept dropping and was slow when available. Though the internet is free, it demands too many personal details and does not work well enough to meet most guests' needs.

Parking

Roebuck by Greene King Inns offers a convenient and ample parking experience for its guests. Many visitors appreciate the ease of finding the location and commend the plentiful parking spaces available, including a good-sized car park that accommodates both cars and larger vehicles. The area provides free parking, which is highly valued and there are multiple parking options, including an overflow car park. While the front car park is noted to be small, the overflow area ensures sufficient parking capacity; however, some guests pointed out that it could benefit from better lighting and maintenance. Despite these minor issues, the overall sentiment is positive with guests consistently finding parking to be hassle-free and ample during their stay.

Family

Roebuck by Greene King Inns garners positive feedback for its family-friendly atmosphere, making it a good choice for gatherings and special occasions. The staff receive commendations for their friendly and welcoming demeanor, enhancing the overall family experience. The hotel and pub setting is highlighted as a great spot for family dining and amenities like a pool table add an extra touch of fun for the boys. For those with children, the lively environment might mean encountering kids running about, particularly near the bar area. The hotel is considered a suitable option for events such as weddings, given its aptness for overnight stays before large family celebrations. Strategically located, this venue serves as an excellent base for exploring nearby attractions or gardens over a few days. Its proximity to family residences makes it a convenient choice for guests meeting up with friends and family or those who have local connections. Additionally, the hotel's dog-friendly policy appeals to guests traveling with pets, ensuring that all family members, including furry ones, are well accommodated.

Golf

Roebuck by Greene King Inns offers an excellent location for golf enthusiasts with several prominent golf courses close by. Guests frequently mention the Royal Ashdown Forest Golf Club, which is conveniently situated just a short walk away, some even noting it as directly opposite the hotel. The scenic terrain and well-maintained fields provide a delightful backdrop for a day of golfing. Visitors often combine their stay with other local activities, such as attending weddings at the nearby Bluebell Heritage Railway, before enjoying a round of golf. The convenience and proximity to notable golf courses make the hotel an ideal choice for guests looking to indulge in their favorite sport.

3 Star

Roebuck by Greene King Inns offers good value for money, making it a practical choice for those seeking an affordable stay. As a three-star hotel, it features an authentic old pub atmosphere with plenty of character. Guests frequently note the rustic charm of the courtyard and the cozy feel of the bar, appreciating the sufficient basic needs met during their stay. The staff consistently receive praise for their pleasant and efficient service, contributing significantly to the overall positive experience. Cleanliness and comfort also stand out, despite the hotel's dated decor and worn furnishings. Although some guests mention that the premises are in need of renovation with certain elements like wallpaper and headboards showing signs of wear, others point out that the room prices adequately compensate for these issues. The hotel's restaurant and breakfast offerings are well-received with a variety of choices that add to the perceived value. However, noise levels and soundproofing can be problematic for some and the ambiance is often complemented by a mixture of damp smells and air fresheners. While the facilities may seem tired and maintenance appears overdue, for the budget-conscious traveler, Roebuck by Greene King Inns remains a reasonable option with a fair price for an economical stay.

Historic

Set against a picturesque backdrop, Roebuck by Greene King Inns offers guests a unique opportunity to immerse themselves in British history. This historical inn exudes an old-world charm, captivating visitors with its quaint old English ambiance and period architecture. The delightful olde worlde atmosphere is complemented by the building's intriguing past, evident in its characterful and quaint design. Reviewers consistently praise the inn's historic and lovely structure, likening it to a charming mansion with a nostalgic pub setting. Despite its proximity to the road, the inn maintains a peaceful serenity, free from intrusive noise. For those who appreciate the beauty of a quirky old property, Roebuck promises a memorable stay steeped in antiquity and charm. This splendid fusion of history and hospitality makes it a distinct destination for travelers seeking a touch of historic British elegance.

FAQ

No, Roebuck by Greene King Inns doesn't have any pool.

No, a spa isn't available at Roebuck by Greene King Inns.

No, Roebuck by Greene King Inns doesn't allow dogs.

Yes, parking facilities are available at Roebuck by Greene King Inns.

No, Roebuck by Greene King Inns doesn't have a gym.

Location

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