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Summary of reviewsThe Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise, part of the IHG Hotel chain, garners considerable praise for its excellent location. Positioned conveniently near Fort Lauderdale-Hollywood International Airport and the Port Everglades cruise terminal, the hotel is a favored choice for travelers with flights and cruises. Its central placement offers easy access to Fort Lauderdale’s attractions and dining options within walking distance, all while providing a quiet setting despite its proximity to key transport hubs. Additionally, the availability of shuttle services adds to its appeal as a pre-cruise stopover.
The hotel’s cleanliness and comfort are consistently emphasized in guest reviews. The spacious and well-maintained rooms, equipped with comfortable beds, modern amenities and peaceful ambiance, contribute positively to the stay. Many guests also commend the hotel’s high standards of overall cleanliness, including its public areas, lobby and pool.
The staff at the Crowne Plaza Fort Lauderdale Airport/ Cruise receive generally positive feedback for their friendliness, professionalism and efficiency. Reception staff, particularly individuals like Antonio, Almonzo and Melissa, are often noted for their helpfulness and exceptional service. While there are occasional mentions of unprofessional conduct and issues with some staff members, the general consensus highlights a positive guest experience facilitated by the staff.
Dining at Kiki’s restaurant within the hotel is another aspect appreciated by many guests, who describe the food and service as excellent. The quality of dinner options, including well-prepared seafood meals and the exceptional ambiance are praised. The convenience of having an on-site restaurant adds value for travelers, although some guests pointed out high prices and limited menu options as areas needing improvement.
Breakfast reviews are mixed. Some guests laud the variety and quality of the breakfast buffet, noting the outstanding service, while others criticize the cost and inconsistencies regarding what’s included with their stay. The perceived high price and occasional limited selection lead some to seek breakfast alternatives elsewhere.
The hotel offers strong room amenities such as good coffee machines, minibars and microwaves, which are appreciated by guests. However, minor drawbacks like occasional issues with cleanliness and certain amenities (e.g., refrigerators and sinks) are noted. Wi-Fi service experiences are mixed with some guests reporting strong connections in common areas, but many facing problems with signal consistency and reach within rooms.
Additional amenities such as the gym and pool receive generally favorable reviews. The gym is described as well-equipped, clean and spacious, despite some concerns about its size and occasional heating issues. The pool is lauded as clean and inviting, though frequent maintenance closures and cleanliness issues are sometimes noted.
Parking availability is seen as a beneficial feature, although the daily fees are considered high by some guests. Notable mentions of the secure parking garage and convenience of on-site parking are prevalent despite the mixed feelings on the cost.
Family-friendly features are highlighted by guests with spacious rooms and family suites, a kid-friendly pool and accommodating staff adding to a positive experience for families. Some drawbacks such as the lack of complimentary breakfast for families are mentioned, but generally, the hotel is recognized as a safe and inclusive option for family stays.
Nightlife options around the hotel are somewhat mixed with some guests noting limited choices nearby while others appreciate the proximity to restaurants, bars and entertainment areas like the Hardrock Casino.
Overall, the Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise stands out as a comfortable, clean and strategically located option for travelers, particularly those in transit for cruises or flights with a generally positive guest experience enhanced by dedicated staff and convenient amenities. Show more
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Categories
Business Hotel
Crowne Plaza hotels typically cater to business travelers. While detailed amenities are not specified, it is reasonable to assume the hotel offers standard business facilities and services, given its brand and location.
3-Star Hotel
This hotel is conveniently located near the airport and cruise port. The hotel offers comfortable rooms and amenities. It provides breakfast options.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Guest Reviews
7.9
Good
Location
The Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/Cruise, part of the IHG Hotel chain, is consistently praised for its excellent location. Guests highlight its proximity to Fort Lauderdale-Hollywood International Airport and the Port Everglades cruise terminal, making it an ideal spot for travelers with flights and cruises. The convenience of shuttle services adds to its appeal.
The hotel is centrally located, offering easy access to attractions in Fort Lauderdale and some dining options within walking distance. Guests commend the property for being easy to find with notable nearby attractions including Las Olas Boulevard and beaches. The hotel's quiet setting is also appreciated despite being close to key transport hubs.
Besides its strategic location, the hotel earns high marks for cleanliness and comfort with many highlighting the spacious and well-maintained rooms. The hospitality of staff, notably employees like Antonio, contributes to the positive experience. On-site amenities, including a restaurant and pool, enhance the stay.
Overall, the Crowne Plaza is described as a suitable and convenient choice particularly for pre-cruise stopovers, providing an excellent base for both airport and cruise port access.
Breakfast
Guest reviews of the breakfast at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise vary widely. On the positive side, many guests appreciated the quality and variety, describing the breakfast buffet as having a great selection and as being very good or even excellent. Several reviewers noted that the breakfast was outstanding, abundant and that the service was commendable with friendly and professional staff.
However, there were also significant concerns regarding the breakfast experience. Some guests found breakfast to be expensive, especially given that it is often complimentary at other IHG hotels. The issue of unclear or limited inclusivity of breakfast was also mentioned multiple times with some bookings only accounting for two guests when more were included in the reservation. Additionally, there were complaints about the limited selection and basic quality of some breakfast offerings, leading a few guests to seek alternatives at neighboring hotels.
Overall, while the breakfast received high praise from many for its quality and service, there were notable issues regarding cost, inclusivity and selection consistency.
Dinner
The dining experience at Kiki's restaurant within the Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/Cruise generally receives positive feedback from guests. Many visitors found the food to be very good with specific praise often directed at both the dinner options and the quality of the service. Guests appreciated the friendliness and professionalism of the dining staff, noting that the service was often exceptional and attentive.
The restaurant’s food quality was frequently described as excellent with remarks about delicious dinners and well-prepared seafood meals. Kiki’s ambiance and impeccable service also garnered favorable comments, making it a popular choice among diners. The convenience of having an on-site restaurant was also a plus, providing accessible options for those looking to dine without venturing far from their rooms.
However, some reviews noted drawbacks, such as high prices and a limited menu, which detracted from the overall dining experience for a few guests. Additionally, there were occasional comments regarding the food not being particularly enticing or worth the cost. Despite these criticisms, the general consensus leans positively towards enjoyable meals and a good dining atmosphere at Kiki's restaurant.
Rooms
The rooms at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG, consistently receive positive feedback for their size, cleanliness and comfort. Guests frequently describe the rooms as large, spacious and well-maintained. The beds are generally noted to be comfortable and rooms are typically clean with modern touches, contributing to an overall pleasant stay.
Some reviews mentioned minor drawbacks, such as occasional issues with lighting, cleanliness not being attended to daily and certain amenities like the refrigerator and sink needing attention. Despite these occasional shortcomings, the large and bright rooms, combined with comfortable furnishings and modern facilities, make a favorable impression. Several reviews highlight the modern and clean bathrooms, even though a few found them a bit small.
The hotel also extends some excellent room amenities, including good coffee machines, minibars and microwaves. Folks particularly appreciate the peaceful and quiet ambiance of the rooms, which contributes to a restful experience.
In summary, the rooms at this Crowne Plaza location are primarily recognized for their spaciousness, cleanliness and overall comfort, making it a solid choice for travelers, especially those in transit due to its proximity to the airport and cruise port.
Beds
The Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG, has received high praise for its beds with guests frequently describing them as very comfortable, super comfy and extremely comfortable. The bedding has been noted to be plush and firm, providing a restful night's sleep. Many have highlighted the comfortable pillows and spacious beds, adding to the overall comfort. The mattresses have also been mentioned as great with some guests calling them fabulous.
Despite some noting the beds being too high or soft, the general sentiment remains positive, reflecting an overall satisfaction with the sleeping arrangements. The rooms are described as clean and equipped with plenty of hanging space for clothes, enhancing the convenience of the stay. Issues such as wear in beds or beds not being comfortable for some were less commonly mentioned, indicating that these are likely exceptions rather than the norm. For those prioritizing a good night's rest, this hotel appears to offer some of the most comfortable sleeping experiences.
Cleanliness
Nestled conveniently near the Fort Lauderdale Airport and cruise terminals, the Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise presents a mostly positive impression regarding its cleanliness. A majority of the guest reviews highlight the property's commendable standards of cleanliness, describing it as exceptionally clean, spotless and well-maintained. Many guests found their rooms to be very clean, spacious, modern and comfortable, contributing to an overall pleasant stay.
Public areas, including the lobby and pool, were frequently noted as clean and neat. Additionally, guests appreciated the clean and comfortable beds, the modern and tidy hotel structure and clean, well-organized facilities. The complimentary airport shuttle service was also appreciated, adding to the hotel's convenience factor.
However, there are a few areas needing improvement, as some reviews mentioned occasional issues such as hair in the shower and towels, a lack of daily room cleaning unless requested and a few instances of pest sightings. Some guests also noted that the pool needed better maintenance and found the lobby furniture somewhat old and worn.
Despite these concerns, the consistent mentions of the hotel's high cleanliness standards, friendly staff and well-maintained environment make Crowne Plaza Fort Lauderdale a reliable choice for travelers seeking comfort and convenience near the airport and cruise ports.
Staff
The staff at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG, generally receive high praise from guests. Many reviews highlighted friendly and accommodating employees, noting that they were patient, helpful and professional. The reception staff stood out for their exceptional, commendable service with guests specifically mentioning individuals like Almonzo and Melissa for their professionalism. The general manager was also appreciated for being kind and helpful, which contributed to the overall positive experiences.
Check-in staff were often described as friendly, efficient and well-organized, which made the process smooth for travelers. The room service and restaurant staff received mixed reviews, though many guests found the restaurant staff friendly and the overall dining experience pleasant.
However, not all comments were positive. There were mentions of unprofessional conduct with some guests encountering rude, unhelpful and unfriendly staff members. Issues such as poor customer service and unresponsiveness were noted, particularly regarding front desk and housekeeping staff. Despite these negative experiences, the majority of feedback highlighted the staff's friendliness, helpfulness and professionalism, which contributed significantly to guests' satisfaction during their stay.
Wi-Fi
Reviews regarding the WiFi at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG, present mixed experiences. Guests have reported instances of good and strong WiFi, especially in common areas such as the reception and restaurant. However, there are notable concerns about the WiFi's consistency and reach with several reviews mentioning slow, intermittent connections and issues within the rooms. Some guests experienced difficulties with WiFi codes and frequent signal drops, while others pointed out that free WiFi was sometimes weak or unavailable entirely. Overall, it appears that while some guests had positive experiences with the WiFi, many faced issues ranging from poor signal strength to connectivity problems.
Gym
The gym at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG, generally receives positive feedback from guests. It is often described as well-equipped and clean with remarks emphasizing its spaciousness and accessibility. Many guests appreciate the 24-hour availability and the range of fitness options, deeming it an excellent facility. Some reviews note that the gym can heat up quickly and there are occasional mentions of the gym being small but compensated by the quality of the equipment. Despite a couple of negative comments regarding the existence and condition of the gym, the overall sentiment leans towards satisfaction with this amenity.
Pool
The pool at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/Cruise, an IHG Hotel, has garnered a mix of feedback from guests. Most guests appreciated the outdoor pool, frequently describing it as nice, clean and inviting. Many visitors, especially those with children, enjoyed their time swimming and lounging around the pool area, which was noted for being well-kept and providing a pleasant environment for relaxation.
Several guests highlighted the pool area as a great place to lounge, mentioning that it was a definite hit and the facilities were commendable. However, some guests faced inconveniences with the pool being closed for maintenance or not available during their stay. A few reviews also pointed out that the pool could be cold and there were a couple of instances of it being dirty or lacking towels.
Overall, despite a few issues such as early closing times and occasional cleanliness problems, many guests found the pool to be a fantastic amenity, enhancing their travel experience at the hotel.
Parking
Visitors to the Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise consistently commented on the parking situation at the hotel in their reviews. Many highlighted that while parking is available on-site, it comes with a daily fee, typically noted as $20 per day, though some mentioned it being $15 or $16.75 per day. The facility offers options like a parking garage, covered parking and self-parking, adding convenience to those who utilize it. Guests appreciated the security of the parking garage, though some found the spaces to be tight and the cost to be on the higher side. There were mentions of free parking being included with certain rooms, which was seen positively. However, the additional parking fees were often described as costly with some reviewers considering the charges too high or even ridiculous. Despite these mixed feelings on the cost, the availability of on-site parking was seen as a beneficial feature.
Family
The Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG, offers a range of family-friendly amenities and services highly praised by guests. Many reviews highlight the hotel's suitability for family stays with spacious rooms and family suites providing ample space and comfort for everyone. Families particularly appreciated the pool, which their children enjoyed thoroughly. Despite some mixed feedback regarding service quality, especially at check-in, the overall treatment of families is considered excellent. The staff's ability to accommodate specific needs, such as allergies in young children, is noted positively. The hotel also features a small kid's play area within comfortable suites, contributing to a pleasant stay for families. However, some guests mentioned that breakfast is not included for families, which might be an inconvenience. While there are notes about the hotel being potentially unsuitable for families in certain aspects, the general consensus leans towards it being a safe, family-friendly hotel with large rooms and excellent family inclusion.
Nightlife
The area around the Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise offers a mix of nightlife experiences. While some guests noted limited options and a lack of nearby dining or entertainment, others found viable nightlife choices close to the hotel. The proximity to several restaurants and bars, as well as the Hardrock Casino and a nearby entertainment area, provides guests with some opportunities for a night out. However, those seeking a more bustling nightlife scene might need to travel a bit further, as the hotel is somewhat distant from downtown, beaches and other activity hubs. The surrounding nightlife presents a balanced yet varied experience, catering to diverse preferences.
3 Star
The Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/Cruise offers standard three-star quality, meeting the expectations of travelers seeking essential amenities and services. The hotel is praised for its friendly and organized atmosphere, providing a good location that is ideal as a transit hub. Guests commend the comfort of the beds and the quality of the breakfast.
However, the hotel also reflects typical three-star facilities and amenities with some reviews noting the absence of wifi and certain services. While it is described as a nice hotel, the prices are considered slightly high for the standard offerings. Overall, it delivers a satisfactory experience consistent with the standards of a three-star hotel in South Florida. This makes it a suitable choice for those in need of basic accommodations near the airport or cruise port.
Business
The Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise offers a suitable environment for business travelers with well-equipped business centers and spacious meeting rooms that ensure a productive work atmosphere. The hotel's conference area and meeting facilities are highly praised, providing top-notch provisions for various business needs, including board meetings.
Guests noted the hotel’s convenient location, particularly its close proximity to the port and airport, making it ideal for those in transit or on a business trip. The clean, excellent service and comfortable beds further enhance the overall stay experience.
However, the shuttle service received mixed reviews. While some found it efficient and convenient, others reported extended waiting times and suggested improvements. Despite occasional issues, the hotel still stands as a useful and work-friendly choice for business travelers.
Accessible
'Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise, an IHG Hotel' offers a range of accessibility features that make it convenient for guests with disabilities. The hotel is ADA compliant, ensuring that public areas and rooms are easily accessible. Guests appreciated the accessible bathroom facilities, noting that they were well-equipped for individuals with limited mobility. The staff received positive mentions for being very accommodating and supportive towards handicapped guests.
The property's proximity to both the Fort Lauderdale Airport (FLL) and the Everglades Cruise Port makes it a strategic choice for travelers, including those using wheelchairs. Accessibility services extend to the availability of properly marked vans and good access to elevators, making movement within the hotel hassle-free. Although some guests pointed out minor issues such as room furniture arrangement and the availability of safes, the general accessibility of rooms and showers was commended.
In addition to its comprehensive accessibility features, the hotel is noted to be family-friendly and provides easy access to key locations such as the cruise ship terminal and the pier. Despite some remarks about environmental lighting policies, the overall easy accessibility and support services make it a preferred option for many travelers with disabilities.
Outdoor Pool
The Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/Cruise features an outdoor pool that consistently receives positive feedback from guests. The pool is described as clean, spacious and well-maintained. Guests appreciate the ample patio space and the availability of towels provided poolside. The overall atmosphere around the pool area is noted as fun and inviting, making it a pleasant spot for relaxation and enjoyment during a stay at the hotel.
Yes, Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG.
No, Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG.
Yes, Crowne Plaza Hotel & Resorts Fort Lauderdale Airport/ Cruise by IHG has a gym.