Fort Smith, 2120 Burnham Road35.362229,-94.36584(Show on Map)
7.7
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Quality Inn Fort Smith I-540 is recognized for its strategic location near the highway, offering guests convenient access to dining options, shopping areas, and downtown attractions, all within a ten-minute drive. This positioning makes the hotel a practical choice for travelers visiting family or conducting business in the area. Guests consistently highlight the sense of safety provided by well-lit surroundings.
Breakfast receives mostly favorable reviews, praised for its value and the friendly service from staff. Though suggestions for more varied offerings are noted, many guests describe their breakfast experience as satisfying, with early risers benefiting from a full array of popular items.
Rooms at the Quality Inn are frequently praised for their cleanliness, comfort, and spaciousness. Comfortable mattresses contribute to a restful stay, supported by well-maintained amenities. Guests largely view the rooms as a key satisfaction point, despite occasional hallway maintenance concerns.
Cleanliness of the overall property and rooms is generally well-regarded, with several guests noting the well-kept environment and attentive staff. However, some inconsistencies are reported, such as bedbugs or stained towels, suggesting an area for improvement.
The hotel staff are a standout feature, receiving commendation for their exceptional service, friendliness, and willingness to assist guests. Front desk personnel, exemplified by team member Heather, are particularly praised for their helpful and accommodating nature.
The pool presents mixed feedback. While some families enjoy their time in the water, issues such as closures, fluctuating temperatures, and its distant location within the hotel are highlighted as potential drawbacks. Guests may wish to confirm the pool’s availability prior to their stay.
Overall, Quality Inn Fort Smith I-540 is valued for its convenient location, comfortable rooms, and exceptional staff service, making it a favorable choice for visitors to the Fort Smith area despite some areas that could benefit from improvement.
Categories
Dog Friendly
This hotel welcomes dogs and well-behaved dogs may be left unattended in the room. There is a grassy area for pet relief on the property. It allows two dogs up to 40 lbs in designated rooms for an additional fee.
3 Star
This hotel is among the best-rated Choice Hotels branded hotels. The rooms are immaculate and the staff go out of their way to assist you.
Pool
Heated Pool
Indoor Pool
EV charging stations
Business
Gym
Indoor Pool
Heated Pool
Room Types
Standard King Room - SmokingThis double room features a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Standard King Room - Non-Smoking This double room offers a tea and coffee maker and a TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis double room features a tea and coffee maker and a TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - SmokingThis double room provides a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
King Room - Accessible/SmokingThis double room provides a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.
King Room with Sofa Bed - SmokingThis family room provides a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThis double room offers a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
King Room - Non-SmokingThis double room offers a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.
King Room - Non-SmokingThis double room features a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Guest Reviews
7.7
Good
Review Summaries
Location
Located conveniently near the highway, Quality Inn Fort Smith I-540 is praised for its accessible setting in Fort Smith, Arkansas. Guests appreciate its centralized position, allowing easy access to a variety of dining options and shopping areas. The hotel's proximity to downtown, just a short ten-minute drive away, adds to its appeal for visitors seeking to explore local attractions. Its well-lit surroundings contribute to a sense of safety for travelers.
Moreover, the hotel serves as an ideal base for those visiting family or handling business engagements, due to its closeness to key locales. While guests note that decoration is a bit dated, they remark that the rooms maintain cleanliness, providing a comfortable experience. Although breakfast offerings could be more varied, the overall location is consistently highlighted as a significant advantage, presenting the Quality Inn Fort Smith I-540 as a practical choice for those traversing through or staying in the area.
Breakfast
At the Quality Inn Fort Smith I-540, guests have mixed impressions of the breakfast offerings but lean towards positivity. Many highlight the breakfast as good, very good, or even great, offering solid value for what is common at similarly priced accommodations. Guests appreciate the friendly staff that enhances their dining experience. However, some mention that the options could be more varied, with occasional shortages such as missing meat or bread items during certain mornings. Despite these occasional limitations, the breakfast generally satisfies with notable mentions of an awesome breakfast experience almost every morning. It's advisable to head to breakfast earlier, as popular items can be quickly picked over.
Rooms
Quality Inn Fort Smith I-540 is often praised by guests for its rooms, primarily for their cleanliness and comfort. Travelers frequently remark on the spaciousness of the rooms, with ample space around the beds, allowing for a relaxed stay. The comfortable mattresses are highlighted, contributing to a restful night's sleep. Guests consistently find the rooms well-maintained and equipped with necessary amenities, ensuring convenience during their visit. The location of the hotel is also appreciated for adding to the overall positive experience. Despite some occasional concerns about the hallway conditions, the rooms themselves remain a focal point of satisfaction, making it a solid choice for visitors to the area.
Cleanliness
The Quality Inn Fort Smith I-540 receives a mix of feedback regarding cleanliness. Many guests highlight the hotel's strong points, noting that rooms were very clean and sometimes even described as recently renovated. The property itself is often described as clean and well-kept, contributing to a quiet and pleasant environment. Additionally, the attentive and great staff further enhance the positive experiences of those staying at the hotel.
However, the experience is not universally positive. Some guests have remarked on issues such as visible bedbugs, stained towels, and cigarette burns in non-smoking rooms. Occasional reports mention unclean bathrooms and dirty floors or carpets. These negative insights suggest that while some areas of the hotel maintain high cleanliness standards, there are inconsistencies that future guests might want to consider.
Staff
Visitors to the Quality Inn Fort Smith I-540 frequently commend the hotel staff for their exceptional service, highlighting their friendliness and willingness to assist guests. The front desk staff receives particular praise for being helpful and accommodating. Guests describe the team as polite, welcoming, and extremely kind, contributing to a pleasant atmosphere throughout their stay. Heather, a desk clerk, stands out for being incredibly nice, personable, and exceptionally helpful, leaving a memorable impression on those who interact with her. Despite overwhelmingly positive feedback, there is an isolated mention of an unprofessional encounter with a male staff member, which appears to be an exception to the otherwise consistently positive reviews. Overall, the staff seems dedicated to ensuring guests have a comfortable and enjoyable experience.
Pool
The pool at the Quality Inn Fort Smith I-540 has received mixed reviews from guests. Some visitors have mentioned issues such as the pool being closed or out of order during their stay. The temperature of the pool has also been a point of contention, with some describing it as too cold, though others found it suitably warm, indicating possible fluctuations in temperature. Despite these challenges, some families were able to enjoy pool time with their children. However, the pool's location within the hotel seems to require a long walk, which might be inconvenient for some guests. Overall, while there are positive experiences, potential visitors might want to double-check the pool's status before booking.
FAQ
Yes, Quality Inn Fort Smith I-540 has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn Fort Smith I-540.
Yes, Quality Inn Fort Smith I-540 welcomes dogs.
No, parking facilities aren't available at Quality Inn Fort Smith I-540.
