Wyndham Fort Smith City Center

Fort Smith 35.38523800, -94.42465100 , 700 Rogers Ave (Show on Map)


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Summary of reviewsThe Wyndham Fort Smith City Center garners positive reviews, largely due to its prime downtown location and exceptional staff service. Positioned near a variety of attractions, restaurants, and cultural sites, the hotel provides easy access to the vibrant local scene while maintaining a serene and quiet ambiance. It's especially convenient for visitors attending events at the nearby Convention Center, as well as guests interested in exploring historical attractions.

The hotel's accommodations are praised for their spaciousness, cleanliness, and comfort. Guests frequently compliment the cozy beds and well-maintained rooms that contribute to a restful experience. Despite some minor signs of wear in the building and a lack of in-room microwaves and refrigerators, travelers appreciate the modern amenities, such as walk-in showers, and the inviting atmosphere facilitated by attentive staff.

Breakfast receives mixed feedback, with many guests praising the quality of the offerings and the friendly service. While some note gratuity concerns, repetitive selections, and high costs, the overall impression leans towards a positive breakfast experience, especially when it includes free options.

Family-friendly features, such as a welcoming atmosphere for children and pets, an indoor pool with enjoyable features, and engaging facilities like the waterfall and glass elevators, make it a favorable choice for families. Business travelers also benefit from the hotel's strategic location next to the convention center, ample parking, and reliable business amenities.

Though some challenges are noted, such as occasional issues with cleanliness, bed comfort preferences, or pool temperature inconsistencies, the general consensus remains positive. Guests particularly appreciate the exceptional service from staff members, who enhance the overall stay through their dedication and friendly demeanor. In summary, the Wyndham Fort Smith City Center is a dependable and comfortable choice for a range of travelers, offering a blend of convenience, relaxation, and excellent service.
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Categories
Dog Friendly Hotel
This hotel welcomes both dogs and cats, and crated pets may be left unattended in rooms. There are grassy areas for pet relief on the property. It allows two pets up to 50 lbs for an additional fee.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types
Deluxe King Room - Non-Smoking The quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

Executive King Room - Non-Smoking The quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This quadruple room features a TV. The unit has 2 beds.

King Room - Non-Smoking The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room offers a TV. The unit offers 1 bed.

One-Bedroom King Suite - Non-Smoking The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite provides a TV.

Presidential Suite - Non-Smoking The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer.

2 Queen Beds, Mobility/Hearing Accessible Room, Bathtub w/ Grab Bars The quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. This quadruple room features a TV. The unit offers 2 beds.

2 Queen Beds, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking The quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Queen Room with Two Queen Beds - Non-Smoking The quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This quadruple room features a TV. The unit has 2 beds.

Two-Bedroom Suite with Two King Beds - Non-Smoking The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The suite is furnished with a desk and a seating area and provides a sofa and heating.

Guest Reviews
Location
The Wyndham Fort Smith City Center boasts an exceptional location at the heart of downtown Fort Smith, making it a top choice for both leisure and business travelers. Guests consistently highlight its proximity to a variety of attractions, restaurants, and cultural sites, all within easy walking distance. The hotel's setting ensures a calm and quiet atmosphere while also being just steps away from the bustling downtown area, including the Convention Center, which proves ideal for those attending events or meetings. The convenience of nearby historical attractions, such as the Fort and Miss Laura's, adds to the appeal, providing guests with plenty to explore.

The accessibility of the hotel is enhanced by its situated position near various dining establishments, shopping venues, and entertainment spots. Guests appreciate being able to walk to good dining options and activities, making it perfect for those looking to immerse themselves in the local scene. The area is well-suited for visitors wishing to explore Fort Smith’s treasures on foot, whether it be the vibrant art and entertainment district or serene parks by the Arkansas River.

This prime location is complemented by the property’s modern amenities, spacious rooms, and excellent staff service. The hotel is noted for its cleanliness and comfortable beds, contributing to a relaxing and enjoyable stay. Whether visiting for a business meeting, a concert, or a major event like the Steel Horse Rally, the Wyndham Fort Smith City Center offers unparalleled access to everything that downtown has to offer while maintaining a pleasant and tranquil environment for its guests.

Breakfast
Wyndham Fort Smith City Center offers a breakfast experience that has garnered a range of opinions from its guests. Many reviews highlight the breakfast as excellent, with adjectives such as delicious, amazing, and great frequently mentioned. The selection includes a variety of hot and fresh options, and some guests appreciated the complimentary breakfast when booked through specific channels. Made-to-order options are available and have been well-received, with recognition given to the friendly and professional staff enhancing the dining experience.

However, there are varied opinions regarding the cost versus the quality of the meal. Some guests found the price on the higher side, expressing disappointment over the value offered, especially given expectations for a buffet experience. There are also mentions of the restaurant being understaffed, which impacted the service speed and overall experience for some visitors. Despite these concerns, a free breakfast for guests is sometimes available, which added value for many. While some found the offerings repetitive or lacking, others were pleasantly surprised by the quality and options available. Overall, the breakfast at Wyndham Fort Smith City Center appears to be a significant aspect of the stay, with strong points in quality and service, yet with areas noted for improvement, particularly in terms of cost, value, and service efficiency.

Rooms
Wyndham Fort Smith City Center offers spacious, clean, and comfortable accommodations that cater well to travelers seeking convenience and comfort. The rooms are generally large and feature cozy beds that promise a restful night’s sleep. Guests frequently comment on the cleanliness of the rooms, which are well-maintained and often recently remodeled. Despite some signs of wear and age in the building’s infrastructure, the modern amenities such as walk-in showers and the overall layout contribute positively to the experience. While some rooms lack microwaves and refrigerators, the inviting atmosphere and attentive staff, known for their exceptional customer service, compensate for these minor inconveniences. Visitors appreciate the quiet ambiance and practical layout, which make navigating the hotel a breeze. Additionally, the presence of a favorable bar and well-acclaimed room service enhances the stay, offering delicious dining options. Overall, the Wyndham Fort Smith City Center is a dependable choice for a pleasant and restful visit.

Beds
At Wyndham Fort Smith City Center, guests consistently rave about the exceptional comfort of the beds. Many visitors describe the beds as extremely comfortable, with some even likening the experience to sleeping on a cloud. The plushness of the pillows adds to the overall cozy experience, making it a memorable stay for many. While there is an occasional mention of beds being too soft or too firm for individual preferences, the consensus highlights the beds as one of the standout features of the hotel. The mattresses receive high praise, often cited as some of the most comfortable guests have experienced in a hotel setting. In addition to the dreamy beds, the clean and functional accommodations contribute to a restful and pleasant stay.

Cleanliness
The Wyndham Fort Smith City Center generally receives positive feedback regarding cleanliness and comfort, complemented by friendly and attentive staff. Many guests highlight the cleanliness of the hotel, noting clean rooms, a tidy lobby, and well-maintained facilities. Several reviews also mention the spacious and comfortable nature of the rooms, with some featuring seating areas and sofas. The beds receive praise for comfort, adding to the overall pleasant experience of staying at the hotel. However, some areas could use improvement, as certain guests encountered cleanliness issues such as musty odors, stained bedding, and remnant items from previous visitors. Bathroom cleanliness and room ventilation were also mentioned as areas needing attention. Despite these occasional drawbacks, the hotel's overall presentation, combined with convenient amenities like a good breakfast and accessible parking, makes it a generally appealing option.

Staff
Wyndham Fort Smith City Center is a hotel where the staff consistently earn high marks from guests for their friendliness and helpfulness. Reviews frequently highlight the exceptional service provided by the team, with particular praise for the accommodating nature and courteous demeanor of the frontline staff, including the front desk, housekeepers, and dining room personnel. Guests have been particularly impressed by the enthusiasm and willingness of the staff to go above and beyond to address their needs swiftly and efficiently.

Housekeepers and front desk employees are noted for their attentive service with many travelers complimenting the team’s approachable and cheerful character. Specific staff members, such as Sam at check-in and Gail and Amy, have been remembered fondly for their outstanding support and willingness to resolve any issues promptly. Even during busy periods, the team remains committed to ensuring guests have a seamless experience.

The spectrum of staff interactions ranges from welcoming greetings to useful local recommendations, underscoring a dedication to delivering a warm and personalized guest experience. Despite minor hiccups like parking information and room issues, the overarching sentiment is that the positivity and dedication of the staff at Wyndham Fort Smith City Center significantly enhance the stay for visitors, leaving them eager to return.

Pool
Wyndham Fort Smith City Center offers a mixed experience when it comes to its pool facilities. The hotel features an indoor pool that many guests appreciate for its overall enjoyment, particularly among children. Some guests describe the pool as nice, warm, and particularly enjoyable because of its waterfall feature, which adds an extra touch to the swimming experience. Despite the occasional inconsistent temperature assessments, some guests found the pool temperature to be just right, even refreshingly cold during warmer days.

The pool can close for seasonal reasons, which sometimes causes disappointment, especially when not anticipated by visitors prior to their stay. Notably, some guests have faced chilly water when the pool was not heated, which might not align with prior descriptions or expectations. Despite these ups and downs, the combination of an indoor pool, alongside other amenities like the fitness center, creates an overall appealing environment within a beautiful hotel setting that can offer joyful moments for families and swimming enthusiasts.

Family
Wyndham Fort Smith City Center offers a family-friendly atmosphere that appeals to guests with children, making it an enjoyable stop for those traveling with family and pets. Kids particularly delight in the indoor pool, which provides hours of entertainment, while the property's standout features such as the waterfall and glass elevators captivate younger visitors. The facility's clean environment and welcoming, helpful staff enhance the overall experience. Families and friends find ample space to sit and connect, adding to the hotel's appeal as a gathering spot. Although a breakfast mishap was mentioned, the overall sentiments towards the facility's offerings remain positive. Pet owners also appreciate the dog-friendly amenities, such as a thoughtful treat bag upon check-in, making it a comfortable choice for those exploring the US with their furry companions.

Business
Located conveniently next to the convention center, Wyndham Fort Smith City Center is ideal for business travelers attending conferences or meetings in the area. Guests appreciate the hotel's seamless connectivity to the convention center, making transitions between events and accommodations remarkably smooth. The hotel offers free parking right in front of the establishment, adding to its practicality for those driving in.

The business office area caters well to professional needs, providing a conducive environment for work. Room service enhances convenience, ensuring guests can maintain their focus on professional commitments. The staff, particularly the front desk and housekeeping teams, are commended for their outstanding service, contributing to a positive stay despite occasional issues with competency.

The hotel's strategic location is praised for its proximity to meeting venues, and guests highlight the establishment's cleanliness and friendly atmosphere. Offering a great price, Wyndham Fort Smith City Center stands out as both a good value and a visually appealing option for business travelers.


Yes, Wyndham Fort Smith City Center has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Wyndham Fort Smith City Center.

Yes, Wyndham Fort Smith City Center welcomes dogs.

No, parking facilities aren't available at Wyndham Fort Smith City Center.

Yes, Wyndham Fort Smith City Center has a gym.

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