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Summary of reviewsThe Quality Inn Fort Worth - Downtown East receives a variety of reviews across different categories. Positively, its location is a highlight for many guests, especially those wishing to stay near downtown Fort Worth, shopping areas, and attractions like the Stockyards. The hotel’s convenience extends to attendees of events at the Will Rogers Memorial Center, and its accessibility with ample parking is appreciated. The complimentary breakfast is another positive aspect, commended for being tasty and convenient, although a wider variety of options would be welcomed by some guests.
The rooms offer mixed experiences; while some guests appreciate their cleanliness, quietness, and comfortable beds, others note that the accommodations appear outdated with issues such as unpleasant odors, mismatched online photos, and poor maintenance affecting their stay. Similarly, the hotel's cleanliness has received inconsistent feedback; certain areas like kitchens and some rooms meet guest expectations, but more extensive cleaning is needed throughout the property, particularly in the common areas.
A significant positive aspect of the hotel is its staff, often praised for their friendliness and helpful nature. The team is considered polite and accommodating, with particular staff members making a lasting positive impression on guests. Despite occasional lapses in professionalism, the welcoming atmosphere created by the personnel tends to enhance the overall experience.
Guest feedback on the beds is largely positive, with many citing their comfort as a highlight, contributing to a restful sleep experience. While there are minor exceptions, the general consensus on the beds is favorable.
Overall, the Quality Inn Fort Worth - Downtown East has appealing features for budget-conscious travelers, such as its convenient location, accommodating staff, and comfortable beds, although improvements in cleanliness and room maintenance could enhance the guest experience further. Show more
Read review summaries for all categories
Categories
Inn for Honeymoon
Family Friendly Inn
Inn with Swimming Pool
Outdoor Pool
Inn with Parking
Inn with Outdoor Pool
Room Types
Standard King Room - SmokingThis double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.
Standard Queen Room with Two Queen Beds - Non Smoking This quadruple room features air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.
King Room - Non SmokingThis double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.
Queen Room with Two Queen Beds - Non SmokingThis family room features air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Accessible/Non SmokingThe family room features air conditioning and a tea and coffee maker. The unit has 2 beds.
Standard King Room - NonsmokingThis double room features air conditioning and a TV. The unit has 1 bed.
King Suite with Sofa - Non Smoking
Guest Reviews
Location
The Quality Inn Fort Worth - Downtown East offers a mixed bag when it comes to location. Positively noted for its proximity to downtown, the hotel is conveniently close to shopping areas like supermarkets and attractions such as the Stockyards. For those attending events at Will Rogers Memorial Center, the location proves to be particularly economical and convenient. Moreover, the hotel is easy to access with ample parking, making travel hassle-free. However, some guests have raised concerns about the surrounding area, describing it as unsavory, with a notable presence of homeless individuals. Safety seems to be a common concern, with some describing the environment as sketchy and uninviting. Despite these issues, for budget-conscious travelers looking to be near downtown and key attractions, the Quality Inn might still be a viable option.
Breakfast
At the Quality Inn Fort Worth - Downtown East, guests generally find the complimentary breakfast to be a positive aspect of their stay. Many reviews describe the breakfast as good, tasty, and even excellent, with compliments on its simplicity and the convenience it offers. The hotel's location also offers easy access to freeways, adding to the appeal of the morning meal. However, some guests note that the breakfast could benefit from greater variety and improvement, with comments about basic food options and occasionally limited supplies. Despite a few issues with breakfast logistics and service, the overall sentiment suggests that the free breakfast adds value and enjoyment to a stay at the hotel.
Rooms
At the Quality Inn Fort Worth - Downtown East, the reviews paint a picture of mixed experiences with the hotel's rooms. Many guests have noted a level of cleanliness with several rooms being described as clean and the hotel itself as quiet, providing a peaceful stay for some. The comfort of the beds is mentioned positively, with several guests finding them comfortable enough for a good night's rest. Also, a number of reviews mention that the rooms look nice, adding a touch of pleasantness to the stay.
However, there are notable negative points that arise from the reviews as well. A recurring issue is the outdated nature of the rooms and furnishings, with remarks on stained or dirty furniture and exposed wiring. Guests have also commented on various unpleasant odors, including cigarette and musty smells pervading some rooms. Additionally, several reviews highlight inconsistencies between online photos and the actual appearance of the rooms, which has led to disappointment. Issues such as water leaks, mildew in the bathrooms, and remnants of previous guests like trash and paint cans have tarnished the experience for some visitors.
Overall, while there are aspects of the accommodations at Quality Inn that guests appreciate, including cleanliness in some cases and comfortable beds, there are also significant areas that need improvement, particularly regarding the maintenance and updating of the rooms.
Beds
The beds at Quality Inn Fort Worth - Downtown East receive generally positive feedback from guests. Many highlight the comfort of the beds, often describing them as comfortable or very comfortable. Guests frequently mention the pleasant experience of having comfortable pillows to accompany the beds. While there are a few negative remarks regarding discomfort, the majority of the reviews suggest that guests find restful sleep on the hotel's bedding.
Cleanliness
Quality Inn Fort Worth - Downtown East has received mixed reviews regarding its cleanliness. While some guests found certain areas like the kitchen to be nice and clean, and noted that their room was clean, many others reported significant issues. Common concerns included dirty floors, stained towels, and an overall unpleasant smell. The hotel exterior, including the parking lot and sidewalks, was often described as filthy and littered with trash. Several reviews mentioned that the rooms seemed worn out and not matching the images from the website. The hallways also contributed to a negative impression, with reports of bad odors and unclean carpets. Despite a few positive remarks, the general consensus points to a need for improved attention to cleanliness and maintenance throughout the property.
Staff
Visitors to Quality Inn Fort Worth - Downtown East often compliment the hotel's staff for their friendliness and helpful nature. Guests commonly find the team to be polite and accommodating, with many instances where the front desk provides excellent service and assistance. While there are some isolated occurrences of less satisfactory interactions, the majority of reviews highlight a welcoming and supportive atmosphere created by the hotel's personnel. Special mention is frequently made of particular staff members, such as Darrel, who leave a lasting positive impression on guests with their exceptional service. Overall, the staff at this Quality Inn are recognized for their effort in ensuring a pleasant stay, despite some occasional lapses in professionalism.
Yes, Quality Inn Fort Worth - Downtown East has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn Fort Worth - Downtown East.
No, Quality Inn Fort Worth - Downtown East doesn't allow dogs.
Yes, parking facilities are available at Quality Inn Fort Worth - Downtown East.
No, Quality Inn Fort Worth - Downtown East doesn't have a gym.