The Inn at Crestwood, set in a serene location amidst picturesque mountains and lush greenery, is celebrated for its tranquil and idyllic ambiance. It provides a peaceful retreat with well-maintained grounds and charming architecture that harmonizes with the natural surroundings. Conveniently positioned near the Parkway and close to attractions like Boone and Blowing Rock, the inn offers easy access to both natural beauty and local activities such as skiing at Sugar Mountain.
Guests particularly appreciate the friendly and exceptional service provided by the staff, who are often described as welcoming and helpful. Specific staff members are recognized for their dedication to ensuring a pleasant stay, contributing significantly to the overall positive experience.
The rooms at the inn are generally praised for their cleanliness, spaciousness, and comfort. Many guests enjoy the stunning mountain views and the comfortable beds, which provide a restful night's sleep. Although soundproofing and bathroom sizes could be improved, the rooms generally offer a nice blend of relaxation and scenic beauty.
While the breakfast offerings could be more comprehensive, many find the complimentary aspect a nice touch. However, there is room for improvement in providing a more varied menu.
The pool and spa area receive mixed reviews. Guests enjoy the ambiance and spa features, but issues related to the pool's maintenance and availability are noted. Similarly, while the overall cleanliness of the inn is commendable, some suggest improvements in specific areas, such as the pool and spa, to match the otherwise well-maintained property.
Overall, the Inn at Crestwood is a charming retreat that combines natural splendor with a welcoming atmosphere, making it a notable choice for travelers seeking both relaxation and convenience.
The Best Western Mountain Lodge at Banner Elk is highly regarded by guests for its exceptional location, nestled in North Carolina's scenic beauty. Positioned strategically between Sugar Mountain and Beech Mountain, it serves as an ideal base for skiing enthusiasts, with convenient access to local attractions like Grandfather Mountain and easy proximity to dining and shopping options in Banner Elk.
The hotel earns positive reviews for its breakfast offerings, featuring a well-organized mix of hot and cold selections that cater to a variety of tastes. Guests appreciate the quality and variety of the breakfast, served in a clean environment with friendly staff enhancing the pleasant experience.
Room cleanliness and comfort stand out as notable features of the lodge. Rooms are described as spacious, cozy, and well-maintained, offering essential amenities that contribute to a restful stay. Guests commend the pet-friendly atmosphere, and though some facilities show signs of age, recent updates have enhanced the hotel’s appeal, ensuring a functional and inviting environment.
Cleanliness remains a consistent theme, with both the hotel and pool areas maintained to a high standard. The inviting lobby and beautiful surroundings further add to the charm. The staff are frequently praised for their friendliness and professionalism, enhancing the overall experience with attentive and efficient service.
The pool is a celebrated feature, praised for its cleanliness, warmth, and convenience, positioned right outside guest doors. Its generous size and heated water add to guests’ satisfaction, along with the aesthetically pleasing grounds.
Families find the Mountain Lodge to be a suitable choice, thanks to a kid-friendly atmosphere and convenient in-room amenities. Offering pet-friendly rooms and readily available suggestions for family outings, this establishment becomes an excellent pick for family getaways and special occasions.
For ski enthusiasts, the lodge's proximity to Sugar Mountain and Beech Mountain is a significant draw, providing rapid access to popular slopes. The comfort of the beds is another highlight, with many guests expressing satisfaction with the superb quality of sleep supported by comfortable mattresses and pillows.
Overall, the Best Western Mountain Lodge at Banner Elk provides a welcoming and accommodating environment with a strategic location, clean and comfortable accommodations, and exceptional staff service, making it a favored choice for both leisurely and adventurous visitors.
Graystone Lodge, part of the Ascend Hotel Collection, is consistently praised by guests for its impressive features and outstanding service. Centrally located near key attractions like the Blue Ridge Parkway, Boone, and Appalachian State University, the hotel offers a strategic base for exploration. Guests appreciate the nearby supermarket and the peaceful environment, despite being slightly removed from historic downtown, making it an ideal choice for travelers.
Visitors highlight the hotel's beautifully appointed, modern rooms, emphasizing their cleanliness, spaciousness, and comfort. The updated amenities, including a heated indoor pool, add to the overall experience. The hotel surprises guests with personal touches for special occasions, reflecting a keen attention to detail.
Breakfast at Graystone Lodge receives high marks for its variety, quality, and presentation, with many noting it as a standout feature. While there are suggestions for longer hours and more seating, the food offerings cater to diverse dietary needs and are frequently restocked by the attentive staff.
The exceptional staff plays a pivotal role in creating a welcoming atmosphere, with guests lauding their friendliness, professionalism, and willingness to assist. The housekeeping services maintain high standards of cleanliness, contributing to the positive experiences. Even amidst ongoing renovations, the exceptional service remains unwavering.
The hotel's indoor pool, despite occasional temperature fluctuations and a noted reliance on chlorine, is well-maintained and enjoyed by families. Additionally, the comfort of the beds frequently earns praise, with the cozy bedding and pillows adding to restful stays, although some guests find the beds too soft for their preference.
Overall, Graystone Lodge exceeds expectations, offering a combination of a convenient location, superior cleanliness, and outstanding customer service, making it a highly recommended choice for travelers.