Hotel Fenice

Foz do Iguacu -25.51532900, -54.59018000 , Rua Espanha, 368 (Show on Map)
6.4
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Fenice is praised for its advantageous location near key attractions, offering convenient access to the Friendship Bridge and popular shopping areas across the border. This makes it an attractive choice for travelers seeking both a central yet quieter retreat. Guests often commend the hotel for its effective pricing and comforts, while also noting some areas for improvement in modernization and service.

The breakfast service at Hotel Fenice consistently receives high accolades for its variety, taste, and considerate offerings like lactose-free milk, catering to various dietary needs. The attentive service during breakfast adds to a satisfying start to the day, highlighting it as a redeeming aspect of guests' stay. Although minor critiques exist regarding the occasional lack of replenishment, the breakfast remains a key attraction for returning visitors.

Rooms at Hotel Fenice offer a basic yet reliable experience, often commended for cleanliness and practicality over luxury. Despite mentions of dated facilities and occasional maintenance issues, the ambiance is generally quiet, allowing for restful sleep. The strategic location and essential amenities fit well with travelers prioritizing convenience and simplicity.

The staff at Hotel Fenice are frequently lauded for their professionalism, friendliness, and helpfulness. This positive engagement across the hotel ensures a pleasant guest experience, with the reception team often noted for their warmth and efficiency in accommodating guest needs.

Hotel Fenice's pool area is widely recommended by guests, appreciated for its sunny and inviting atmosphere often enhanced by a waterfall feature. The proximity of a well-priced snack bar adds convenience, making it a favored spot to relax. Despite occasional remarks about neglect, the overall impressions of the pool remain highly favorable.

Parking facilities at Hotel Fenice receive positive feedback for their convenience and affordability. The easy access and inclusion of parking in the daily rate are valued by guests, although there may be occasional constraints during peak times.

While the quality of beds varies across rooms, with some rooms offering new and comfortable mattresses, there are noted instances of hard or worn-out beds. Prospective guests should be aware of this variability in bed comfort and plan accordingly.

Overall, Hotel Fenice offers a pleasant stay with its strategic location, commendable staff, and excellent breakfast, despite areas needing improvement such as room modernization and Wi-Fi connectivity.
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Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Room Types
Standard Triple Room This triple room features a minibar, flat-screen TV and air conditioning. WiFi and parking are free. Breakfast is included.

Quadruple Room The quadruple room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 4 beds.

Standard Double or Twin Room The twin/double room offers air conditioning and a minibar, as well as a private bathroom featuring a walk-in shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Standard Double Room The double room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Standard Family Room The family room offers air conditioning and a minibar, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 4 beds.

Standard Family Room The family room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 3 beds.

Standard Family Room The family room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 2 beds.

Standard Family Room The family room features air conditioning and a minibar, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 5 beds.

Guest Reviews
6.4
Rated
Location
Hotel Fenice boasts a strategically advantageous location that appeals to travelers with varied itineraries. Nestled close to the border with Paraguay and Argentina, the hotel offers convenient access to the Friendship Bridge, making it ideal for those looking to cross into neighboring countries. Its proximity to popular shopping areas is particularly appreciated by guests who wish to indulge in retail therapy across the border. Despite being centrally located, the hotel provides a quiet and accessible retreat away from the hustle and bustle. While guests have highlighted the excellent service coupled with the hotel's strong point of location, some mention that the immediate vicinity lacks essential amenities like markets or bakeries. Nonetheless, travelers commend the hotel for its cost-effective pricing, hearty breakfast spread, and overall comfort, though some suggest room for modernization and service enhancements.

Breakfast
Hotel Fenice offers a breakfast experience at their accommodation that largely meets and sometimes even surpasses expectations. Many guests describe the breakfast as excellent, very good, or great, highlighting the variety and newness of the selections. The offerings are described as varied and tasty, with many appreciating the completeness of the buffet that includes a range of delicious food options. There are thoughtful touches like lactose-free milk available, catering to specific dietary needs. Additionally, the inclusion of a snack bar inside the parking area with good prices adds to the convenience and overall positive experience. While some guests wished for more variety or noted occasional shortcomings in replenishing items, the overall feedback is that the breakfast is a standout feature, with many guests considering it a redeemable aspect of their stay. The staff's attentive service during breakfast also enhances the guest experience, contributing to a pleasant start to the day. Despite a few critiques, the breakfast at Hotel Fenice is frequently praised and plays a significant role in attracting returning visitors.

Rooms
Hotel Fenice offers a convenient location near the Friendship Bridge, making it an ideal spot for travelers seeking proximity to key attractions. Despite some shortcomings noted by guests, there are positive aspects to consider. The rooms are consistently clean, forming a basic but reliable foundation for a comfortable stay. Guests found the accommodations reasonable, offering essential amenities expected during their trip.

The ambiance is described as quiet at night, allowing for restful sleep despite the lack of sound insulation in certain rooms. While some facilities and furnishings may be aged or in need of renovation, others like the mini fridge, though rusty, still function effectively, providing utility to visitors.

Hotel Fenice's charm lies in its practical simplicity, accommodating guests who prioritize location and cleanliness over expansive luxury. It represents a choice for travelers who value proximity and basic services in their accommodation selection.

Beds
Hotel Fenice offers a mixed experience when it comes to the comfort of its beds, featuring both positive and negative feedback. Guests have noted that certain rooms, such as room 402, provide a very good and comfortable sleeping experience, with some reviewers appreciating the new mattresses and bedding. However, there are several mentions of hard and uncomfortable mattresses, and in some cases, old and noisy beds that detract from an otherwise restful experience. Overall, while some visitors have enjoyed comfortable beds and quality air conditioning, prospective guests should be mindful that the quality of the mattresses and bedding can vary significantly across different rooms.

Cleanliness
Hotel Fenice presents a mixed picture when it comes to cleanliness, as evident from recent guest feedback. While many guests appreciated the clean bedroom walls and found the accommodations to be very clean and organized, others highlighted significant issues. The pool and common areas, including hallways and the elevator, have been described as dirty, with specific mentions of mold in the bathrooms and cockroaches in rooms and the pool area. Some reviews pointed out more specific issues such as leftover toilet paper, unpleasant odors, and dirt and trash under the beds. Despite these challenges, some guests did note a positive experience with the overall cleanliness, with the cleaning efforts being described as great and the hotel generally clean. However, the inconsistency in cleanliness is a recurring theme, with particular concerns about the condition of towels and the need for guests to manage their own linen exchanges. Overall, while there are instances of good cleanliness, there appears to be a need for more consistent maintenance and thoroughness in cleaning procedures to match the impressions given by the hotel’s promotional images.

Staff
Hotel Fenice boasts a reputation for its commendable staff, whose kindness and helpfulness are frequently highlighted by guests. The team is described as friendly, attentive, and well-educated, delivering excellent service consistently. Throughout the hotel, employees are noted for their good-natured demeanor, with specific mentions of a particularly sweet receptionist. Despite occasional negative encounters, such as an unhelpful individual or a discourteous kitchen attendant, the overall treatment from the staff is marked by professionalism and a willingness to assist. The reception team's warmth and the accommodating nature of the employees ensure a pleasant experience, often going above and beyond to meet guest needs, such as managing room changes efficiently. Overall, the staff at Hotel Fenice stands out for their helpful and friendly service in a great location.

Wi-Fi
Visitors to Hotel Fenice consistently experience issues with the Wi-Fi connectivity throughout the hotel. Guests report a weak and unreliable Wi-Fi signal, particularly on the higher floors like the third and fourth. Many reviews highlight that the internet is practically nonexistent or simply does not work within the rooms. Overall, while the hotel may have other positive attributes, the Wi-Fi service requires significant improvement to meet the needs of its guests.

Pool
Hotel Fenice boasts a highly recommended pool area that has garnered positive attention from guests. The pool is described as sunny, clean, and often accompanied by a charming waterfall feature, adding to its allure. Visitors appreciate the convenience of a snack bar located nearby, offering good prices and adding to the overall experience. The pool's availability for use at any time enhances guest satisfaction, making it a favored spot to relax and unwind. Although there have been occasional remarks about neglect and weeds, the overall impression of the pool remains very favorable, with guests consistently enjoying its amenities and ambience.

Parking
Hotel Fenice offers convenient parking options appreciated by many guests. Reviews highlight the availability of private parking, and for those who require it, there's a garage for vehicles. Guests often mention good pricing for the parking facilities, and it’s a significant plus that parking is included in the daily rate. There is ample parking available, and the hotel's location ensures easy access to a parking lot next door. Some guests have been able to use the parking facilities for an entire day, adding to the convenience. However, it's noted that there might be limited parking space during peak times. Despite this occasional limitation, the overall sentiment about parking at Hotel Fenice is positive, adding to the comfort and ease of the stay.


Yes, Hotel Fenice has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Fenice.

No, Hotel Fenice doesn't allow dogs.

Yes, parking facilities are available at Hotel Fenice.

No, Hotel Fenice doesn't have a gym.

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