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Summary of reviewsThe Viale Tower Hotel in Foz do Iguaçu is widely acclaimed for its exceptional location, providing guests with convenient access to a variety of restaurants, bars and major tourist attractions such as the Iguazu Falls. Its central position makes it easy for visitors to explore the city and enjoy the vibrant nightlife.
The hotel's breakfast offerings receive extensive praise, noted for their variety and quality. Guests frequently highlight the delicious, abundant and well-served morning meals, which cater to diverse tastes with a wide selection of hot and cold dishes.
The rooftop Sky Bar stands out with its delicious dinner options and stunning city views, making it a favorite among guests. However, the main restaurant has mixed reviews with some guests suggesting a need for menu expansion and improved service.
Rooms at Viale Tower Hotel are generally appreciated for their spaciousness, comfort and cleanliness. Guests enjoy the modern design and ample amenities, though some note areas needing minor maintenance. Housekeeping is praised for its efficiency, adding to the overall positive room experience.
Cleanliness across the hotel is mostly highly regarded with many describing it as spotless and well-maintained. While there are occasional lapses mentioned, the staff’s attentiveness and polite demeanor significantly enhance the guest experience.
The staff's friendliness and helpfulness are repeatedly lauded, particularly the reception team, contributing to an overall pleasant stay. The Wi-Fi quality varies; while some guests find it reliable, others report issues with connectivity and speed.
The rooftop pool is a highlight, offering stunning city views and a pleasant atmosphere for relaxation. However, some suggest extending pool hours and improving maintenance.
Parking receives mixed feedback with some guests finding it satisfactory but others noting high fees and organizational challenges.
For family stays, the hotel proves to be a good option, despite some minor inconveniences such as pool opening times and occasional non-family-friendly atmospheres.
The beds generally receive praise for comfort and cleanliness, though some guests have reported issues with noise and mattress quality.
As a three-star hotel, Viale Tower Hotel delivers a solid experience, providing good value, polite and helpful staff and facilities that align well with its rating, though some minor repair and improvement are noted. Overall, it remains a commendable choice for visitors to Foz do Iguaçu. Show more
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Hotel with Swimming Pool
This hotel features a rooftop infinity pool with panoramic views. The rooftop also includes a Jacuzzi alongside the infinity pool. The pool area, though small, offers a memorable experience with stunning views, especially at sunset.
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Infinity pool
Pool surface size:27,25 m2
Pool minimum depth:1,42 m
Pool maximum depth:1,42 m
When is the pool open?All year
Opening hours:10:00 - 22:00
The pool also has:
Pool bar
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
The Viale Tower Hotel provides suitable facilities for business travelers. It offers essential services and amenities for a comfortable business trip.
Hotel with Parking
This hotel offers private parking on site, with options for covered parking, valet parking, and a garage, indicating comprehensive facilities.
Accessible Hotel
This hotel features entire unit wheelchair accessibility, rooms and facilities for disabled guests, and accessible bathrooms. Specific amenities include roll-in showers, showers for disabled, and accessible toilets.
3-Star Hotel
Situated on Avenida Jorge Schimmelpfeng, the Viale Tower Hotel offers modern accommodations and good service. Its location in Foz do Iguaçu provides easy access to local attractions. The hotel is a popular option for both leisure and business travelers.
Hotel where Extra Health & Safety Measures Have Been Taken
A large hotel in a tourist destination like Foz do Iguaçu typically adheres to strict health and safety guidelines to ensure guest well-being.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes Filled at the check in time
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: OMS and Local guidelines
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Sauna, Kids Club, Playground
Has the hotel closed during the pandemic? Yes Reopening Date: 06/10/2020
The rooftop pool provides excellent views of Foz do Iguaçu. The pool area is a great place to unwind and enjoy the scenery.
Family Friendly Hotel
Hotel with Gym
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Room Types
Standard Double Room with Two Double BedsFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, executive lounge access, a dining area as well as city views. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, executive lounge access, a dining area as well as city views. The unit has 1 bed.
Standard Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, executive lounge access, a dining area as well as city views.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, executive lounge access, a dining area as well as city views. The unit has 1 bed.
Superior Double Room with Two Double BedsFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, executive lounge access, a dining area as well as city views. The unit has 2 beds.
Superior Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, executive lounge access, a dining area as well as city views. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Location
Viale Tower Hotel boasts an exceptional location that consistently receives high praise from guests. Situated in the heart of Foz do Iguaçu, the hotel is remarkably close to a plethora of restaurants, bars, pharmacies and supermarkets, making it incredibly convenient for visitors. This central position allows easy access to both nightlife and main tourist attractions, including the famous Iguazu Falls. Many guests highlight the hotel's proximity to Jorge Schimmelpfeng Avenue and Brasil Avenue, known for their dining and shopping options.
The location is described as perfect, central and unbeatable, providing quick access routes to various attractions and seamlessly connecting guests to transportation options for further exploration. Reviewers frequently mentioned the hotel's clean and spacious rooms, along with commendable amenities like a rooftop pool that offers stunning city views and a bar to unwind.
Additionally, Viale Tower Hotel is celebrated for its excellent breakfast offerings and the friendly, attentive staff, enhancing the overall guest experience. Despite some minor inconveniences like occasional noise from nearby bars, the overwhelmingly positive feedback underscores the hotel's extraordinary position as a prime lodging choice for those visiting Foz do Iguaçu.
Breakfast
Viale Tower Hotel in Foz do Iguaçu has garnered a myriad of positive remarks about its breakfast offerings. Guests frequently highlight the breakfast as being great, excellent and very good, often noting its high quality and diverse selection. The variety extends to numerous hot and cold dishes, including fruits, cold cuts, breads, pastries and juices, ensuring that there are options to satisfy all palates. Many reviews emphasize the completeness and abundance of the breakfast, describing it as very complete, very varied and extremely well-served. Guests particularly enjoyed the delicious food with some describing the breakfast as spectacular, wonderful and perfect. The delightful presentation during festive seasons, like Xmas, added a charming touch to the dining experience. Despite a few mentions of repetitiveness and suggestions for better quality items, the overall sentiment toward the hotel's breakfast is overwhelmingly positive. The breakfast's impeccable service, paired with polite and helpful staff, further enhances the dining experience, solidifying Viale Tower Hotel as a top choice for travelers appreciating a robust start to their day.
Dinner
The Viale Tower Hotel offers a mixed dining experience with notable highlights and some areas for improvement. The rooftop Sky Bar is frequently lauded for its delicious dinner options and outstanding snacks, all enjoyed against the backdrop of a beautiful pool view and the stunning city sunset. Many guests find it an excellent place for a quick dinner with impressive ambiance.
On the other hand, the main restaurant receives varied feedback. Though some guests praise its very good cuisine and fair pricing, others find the menu limited and certain dishes underwhelming. The breakfast quality is mentioned positively, but the end-of-year dinner and party did not meet expectations for several guests. Issues with food temperature and service efficiency occasionally detract from the overall experience.
Overall, while the rooftop venue stands out for its culinary delights and scenic atmosphere, there is room for improvement in the main restaurant’s menu variety and service consistency.
Rooms
The Viale Tower Hotel's rooms are often described as spacious and comfortable, offering ample space and a cozy environment that many guests appreciated. The cleanliness of the rooms generally received positive remarks with bedding described as very clean and sanitized. Several reviews also highlighted the rooms' modern design and excellent amenities, adding to their overall comfort. Sound isolation in the windows is noted as a useful feature for ensuring a peaceful stay.
However, some reviews pointed out that the rooms appear a bit dated, requiring fresh paint and minor repairs. Issues such as old carpets, musty smells and broken furniture were mentioned. The bathrooms seem to lag behind in terms of upkeep, often experiencing problems like leaks and inadequate cleaning. Despite these drawbacks, the majority of the feedback highlighted the large and comfortable beds, good room facilities and the overall spaciousness of the accommodations.
Housekeeping services were noted to be prompt and efficient and courteous room service was a plus for many guests. The layout and design of the rooms garnered praise, although there were some comments about the need for better ventilation and improvement in room acoustics. Overall, while there are areas that could benefit from attention and upgrades, the rooms at Viale Tower Hotel are largely seen as comfortable and generous in size, providing a decent stay for visitors.
Beds
Reviews of the Viale Tower Hotel generally highlight a mixed experience regarding the beds. Many guests appreciated the comfort, describing the beds as comfortable with soft or high-quality pillows and clean linens. The large king-size beds and spacious rooms were also commended, contributing to a pleasant stay.
However, some negative aspects were reported. A number of guests found the beds to be noisy with some beds creaking at every movement. There were also mentions of mattresses being old, saggy or having holes, detracting from the overall sleep quality. A few guests pointed out that the beds were too soft or firm and some pillows were labeled as uncomfortable. Despite these issues, the hotel maintained good cleanliness and comfortable bedding in many rooms.
Cleanliness
Viale Tower Hotel receives a mix of feedback from guests regarding its cleanliness. The majority of reviews highlight the hotel as extremely clean, well-maintained and organized. Guests frequently note the cleanliness of rooms and bathrooms, describing them as impeccable, spotless and very clean. Many also appreciate the comfortable and clean accommodations, the efficient cleaning services and the hygienic atmosphere throughout the hotel.
Despite the overwhelming positive remarks, some reviews pinpoint areas needing improvement. There is occasional mention of cleanliness issues like dirty sheets, unclean floors and incomplete bathroom cleaning. Such criticisms suggest that while the overall standard of cleanliness is high, consistency can be an issue.
The staff are commended for their politeness and helpfulness, contributing to the clean and comfortable environment. Additionally, the good location and organized facilities further enhance the hotel's appeal.
In summary, Viale Tower Hotel is generally perceived as a clean and well-kept establishment with most guests satisfied with the level of hygiene and organization, though sporadic lapses in cleaning services indicate room for improvement.
Staff
The staff at Viale Tower Hotel consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight the staff's attentiveness with many noting the exceptional service provided by the reception team, particularly Marcelo. The employees are described as polite, courteous and ready to assist with any needs, contributing significantly to a positive guest experience. Although there were isolated mentions of inadequate training and issues with certain staff members, these seem to be exceptions rather than the rule. Overall, the service at the Viale Tower Hotel is characterized by its efficiency, friendliness and dedication to guest satisfaction, making it a standout feature of the hotel.
Wi-Fi
The Wi-Fi experience at Viale Tower Hotel appears to vary with some guests praising its reliability and speed, while others have encountered issues. On the positive side, several reviews highlight good Internet connections with some guests even being able to make video calls seamlessly. Phrases such as "very fast reliable wifi" and "Internet speed was good" indicate that when the Wi-Fi works well, it can be quite satisfactory.
However, many reviews also mentioned challenges with the hotel's Wi-Fi. Some guests reported weak or poor signals, difficulty in accessing the internet in their rooms and frequent disconnections. Descriptions like "wifi was bad," "Wi-Fi signal very poor," and "Wi-Fi frequently disconnects and is very slow" paint a picture of inconsistency.
In summary, while the Wi-Fi at Viale Tower Hotel can perform well and meet the needs of some guests, there are notable instances where the internet service was less than ideal with issues in coverage and speed being reported.
Gym
The gym at Viale Tower Hotel receives mixed feedback from guests. While it is described as adequate by some, others have highlighted numerous issues. The gym area is reported to be small and several pieces of equipment are broken or working poorly. Additionally, the gym lacks essential items such as weights and benches and is generally seen as poorly maintained. Overall, the gym appears to serve more as a promotional feature rather than a fully functional amenity for serious workouts.
Pool
The Viale Tower Hotel's pool is a standout feature that repeatedly garners praise from guests. Located on the rooftop, it offers breathtaking panoramic views of the city and stunning sunsets, which many consider a major attraction. The infinity pool, although small, charms visitors with its beautiful design and the fantastic vistas it provides. The pool area is complemented by a well-received sky bar, creating an inviting atmosphere that's perfect for relaxation and socializing.
The pool itself is described as beautiful and wonderful with the surrounding terrace adding to its appeal. Many reviews mention the enchanting combination of the pool and bar, which offers varied music and drinks, contributing to a good overall vibe. However, some guests pointed out that the pool could benefit from better organization and extended hours, as well as improved maintenance. Despite these minor drawbacks, the rooftop setting of the pool remains a highlight, enchanting visitors with its delightful and pleasant environment, making it a memorable part of their stay.
Parking
Viale Tower Hotel offers various parking options with a focus on self-parking in a garage. Guests have noted that parking is charged separately, which has caused some dissatisfaction. There have been reports of the parking fee being considered high with daily costs around $35 plus additional taxes. Despite the expense, some guests found the parking satisfactory and appreciated the secure, covered parking options.
However, there are multiple concerns about the availability and organization of parking spaces. Several reviews mentioned limited and tight parking spots, slow check-in processes and a general feeling of disorganization. Some guests were troubled by the proximity of the parking area to large amounts of trash and felt that the parking lot could have been better maintained.
The garage itself is described as old and there were mentions of parking being located in isolated areas which may not be ideal for everyone. Despite these issues, some reviews praised the ample and excellent parking availability. Nonetheless, the consensus suggests that Viale Tower Hotel could improve by including parking fees in the overall stay cost and addressing the organizational challenges in their parking facilities.
Family
Viale Tower Hotel appears to be a popular choice for families on vacation, often cited as suitable for adults and children alike. Guests appreciate that the hotel caters well for family stays, making it a viable option for those traveling with small children. Many families have enjoyed gatherings at the hotel with one review highlighting a successful gathering of 11 family members. A frequent observation is that the hotel is good overall for family visits with one guest expressing an intention to return with their family.
However, there are some areas for improvement. Issues such as family rooms not being available or not functioning well and the pool not opening until 6:00 pm can be inconvenient. Additionally, the atmosphere was occasionally deemed not family-friendly and not ideal for relaxation. Nonetheless, the positive aspects of the hotel seem to outweigh the negatives for most families.
3 Star
Viale Tower Hotel offers a commendable experience fitting for a three-star rating. Guests frequently highlight its good value, describing it as a suitable choice for a shorter stay of 2-3 nights, especially at its acceptable price point. The hotel staff are consistently praised for their politeness and helpfulness, contributing positively to the overall stay.
The hotel's facilities and services are generally satisfactory and align well with its three-star categorization, although some guests mention the need for minor repairs in certain installations. While the location is appreciated, visitors should note potential noise from nearby bars, particularly on Saturdays. Despite this, the combination of good service, reasonable prices and satisfactory amenities makes Viale Tower Hotel an appealing option for budget-conscious travelers.
Rooftop Pool
The Viale Tower Hotel boasts a stunning rooftop pool that has left a lasting impression on its guests. Though not very large, its key highlight is the incredible view it affords, making it a prime spot to admire the cityscape and enjoy breathtaking sunsets. The rooftop pool, described variously as beautiful, great and fantastic, complements the overall experience.
An added perk of the rooftop is the Sky Bar, which comes highly recommended for its fantastic views and inviting atmosphere. It's a perfect spot for evening relaxation, offering music and drinks and even hosting a DJ on Thursdays during sunset. Jonas, the friendly rooftop bartender, contributes to the welcoming vibe.
Guests have also appreciated the rooftop for its unique ambiance, enjoying an aperitivo or a meal while taking in the panoramic vistas. Despite a few mentions of the pool not being heated and, on rare occasions, lacking cleanliness, the overwhelming sentiment is positive. Visitors especially highlight the marvelous nighttime view from the 17th floor and the memorable sunsets, making the rooftop area a standout feature of the Viale Tower Hotel.
Infinity Pool
The Viale Tower Hotel boasts a top-notch infinity pool that guests repeatedly praise for its beauty and exceptional design. The pool, situated on the rooftop, offers breathtaking panoramic views, particularly striking at sunset. Guests consistently mention the spectacular vistas visible from the terrace, enhancing the overall experience. Additionally, the rooftop features a Jacuzzi alongside the infinity pool, adding to the leisurely ambiance. While the pool area is described as being on the smaller side, the combination of the pool, Jacuzzi and the stunning views make for a memorable experience.
Outdoor Pool
The Viale Tower Hotel features an outdoor pool that has garnered mostly positive feedback from guests. The pool is situated on a terrace, offering an incredible view and a beautiful rooftop setting. Visitors have complimented the cleanliness and overall attractiveness of the pool area. Additionally, the pool hosts a DJ on the rooftop, adding a lively atmosphere for those looking to have some fun while taking a dip.
However, it's worth noting that some guests found the pool to be on the smaller side and mentioned that there are only four deck chairs available, which are often in the shade. Despite these minor drawbacks, the terrace and pool area remain a highlight for many, praised for their beautiful setup and enjoyable experience.
Yes, Viale Tower Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Viale Tower Hotel.
No, Viale Tower Hotel doesn't allow dogs.
Yes, parking facilities are available at Viale Tower Hotel.