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Summary of reviewsClarion Pointe Franklin - Nashville Area stands out for its strategic and tranquil location. Nestled in a quiet residential neighborhood yet close to the highway, it offers easy access to local attractions, stores and popular restaurants such as Kroger's, McDonald's, Cracker Barrel and Waffle House. Guests commend the hotel's clean, newly renovated property and friendly staff, which together create a welcoming atmosphere.
While the breakfast experience seems to fall short, marked by limited and often insufficient choices, the room accommodations more than make up for this. The rooms are widely praised for being clean, comfortable and spacious with amenities that cater well to both leisure and business travelers. However, some guests did mention issues with musty or damp odors, highlighting areas for potential improvement.
Cleanliness is another strong point for the hotel. Most guests found the property, including the rooms and common areas, to be exceptionally clean and well-maintained. The cleaning staff also received positive mentions for their friendliness and efficiency, although there were occasional complaints about unpleasant odors and the need for deeper cleaning of carpets.
The hotel's staff is consistently praised for their warmth and professionalism. Front desk personnel, in particular, are highlighted for their exceptional hospitality, making check-in a pleasant experience and addressing guest concerns promptly. Even minor disturbances such as early housekeeping were rare with the overall sentiment towards the staff being highly favorable.
The comfort of the beds is a notable highlight with most guests finding them very comfortable and conducive to a good night's sleep. Soft sheets and clean conditions enhance this positive experience, though a few guests did remark on the mattresses being too soft or issues with pillow quality.
Overall, Clarion Pointe Franklin - Nashville Area offers a clean, comfortable and conveniently located stay, bolstered by a helpful and friendly staff. While the breakfast could use improvement, the hotel’s other strengths make it a favorable choice for visitors to the Nashville area. Show more
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Categories
Hotel near Golf Courses
Conveniently located off Interstate 65, this hotel is approximately 4.83 km (3 miles) from Forrest Crossing Golf Course. It offers easy access for golf enthusiasts visiting the Franklin area.
Hotel with Outdoor Pool
This hotel provides a seasonal outdoor pool.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Room Types
Standard Queen Room with Two Queen Beds - Non-SmokingThis quadruple room provides a tea and coffee maker and a TV. The unit offers 2 beds.
Standard King Room - Non-Smoking This double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
Queen Suite with Two Queen Beds - Non-SmokingThis suite offers a tea and coffee maker and a TV. The unit has 2 beds.
King Room with tub - Accessible/Non-SmokingThis double room features a tea and coffee maker and a TV. The unit has 1 bed.
King Room with Roll-in Shower - Non-SmokingThis double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This quadruple room provides a tea and coffee maker and a TV. The unit offers 2 beds.
Queen Suite with Two Queen Beds - Non-SmokingThe suite offers a tea and coffee maker. The unit has 3 beds.
Guest Reviews
Location
Clarion Pointe Franklin - Nashville Area boasts a location that strikes a perfect balance between convenience and tranquility. Nestled in a pleasant residential neighborhood, it offers quick access to the highway, making travel easy without the accompanying noise. Guests appreciate the hotel's proximity to a variety of stores and restaurants, including popular eateries and grocery stores like Kroger's, McDonald's, Cracker Barrel, Waffle House and Publix. It's situated near Franklin's city center, making it handy for both shopping and dining. Visitors also highlight the clean, newly renovated property and its friendly staff, which adds to the overall positive experience. The location is both quiet and convenient, appealing to those who seek accessibility to local attractions without the hustle and bustle of traffic.
Breakfast
Clarion Pointe Franklin – Nashville Area offers a breakfast experience that leaves much to be desired. The breakfast area is described as narrow and crowded, creating a less than pleasant environment. Guests reported the breakfast choices were rather limited with offerings like tough boiled eggs, yogurt, cereal, oatmeal and rubbery waffles. Key staples such as hot eggs, sausage, toast and muffins were notably absent, leading many to view the breakfast as insufficient. Although a few reviews noted the breakfast as adequate or good if accessed early, overall, it did not meet the expectations of many guests. Improvements in variety and quality could significantly enhance the breakfast experience at this hotel.
Rooms
Clarion Pointe Franklin - Nashville Area offers rooms that guests have consistently found to be clean, comfortable and spacious. Reviewers often commented on the cleanliness, noting that the beds were particularly clean and comfortable. The rooms are well-equipped, featuring amenities such as two chairs, a desk and chairs, making them convenient for both rest and work.
Many reviews highlighted the spaciousness and comfort of the rooms, describing them as very nice, large and well-arranged. Guests noted that the rooms are newly remodeled and spotless, contributing to a pleasant stay. Additionally, the hotel’s location is praised for its proximity to the commercial area, which adds to its appeal for travelers looking for convenience.
However, some guests did mention issues with musty and damp smells with a few specifically noting the smell of mold or mildew. There were occasional remarks about the rooms feeling rundown and small and a few guests pointed out the absence of a microwave in the room.
Overall, while the Clarion Pointe Franklin - Nashville Area succeeds in providing clean, comfortable and spacious accommodations, there are some concerns about musty odors that might need addressing.
Beds
The guest reviews of Clarion Pointe Franklin - Nashville Area reveal that the beds at the hotel are consistently praised for their comfort. Most travelers found the beds to be comfy with several highlighting the exceptionally soft sheets. Guests frequently described the beds as very comfortable, super comfy and nice to sleep on. Many guests appreciated the value and the clean condition of the beds, contributing to an overall positive sleep experience.
There were, however, a small number of guests who found the mattresses too soft, leading to discomfort and some noted issues with pillow quality. Despite these occasional concerns, the majority view holds that the hotel offers a comfortable bed that ensures a good night's rest, complemented by a helpful night staff.
Cleanliness
Clarion Pointe Franklin - Nashville Area generally receives positive feedback regarding its cleanliness with a number of guests noting that the property is clean, well-kept and attractive. Many visitors found their rooms to be very clean with clean bathrooms and floors and appreciated the clean, bright eating area. The entire property, both inside and out, appeared visibly clean and well-maintained. The cleaning staff was frequently mentioned for being friendly and helpful. However, certain negative aspects were also noted. Some guests remarked on unpleasant odors in rooms and hallways, including musty smells and instances of urine and dirty carpeting that seemed in need of deep cleaning or replacement. Despite these issues, the overall sentiment about the hotel's cleanliness remains mostly favorable, offering an affordable, clean environment for those visiting the Nashville area.
Staff
Clarion Pointe Franklin - Nashville Area boasts a staff that consistently receives high praise from guests for their welcoming and helpful demeanor. The team, from front desk personnel to managers, is noted for being exceptionally friendly and professional. Guests frequently mention specific staff members by name, highlighting their exceptional hospitality and attentiveness. The front desk staff, in particular, leaves a lasting impression with their kindness and willingness to assist, ensuring a smooth check-in experience and addressing any concerns with a positive attitude. Though there was an isolated mention of early housekeeping disturbances, the overall sentiment towards the staff remains highly positive, contributing to the overall pleasant stay at the hotel.
Yes, Clarion Pointe Franklin - Nashville Area has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Clarion Pointe Franklin - Nashville Area.
Yes, Clarion Pointe Franklin - Nashville Area welcomes dogs.
No, parking facilities aren't available at Clarion Pointe Franklin - Nashville Area.
No, Clarion Pointe Franklin - Nashville Area doesn't have a gym.