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Summary of reviewsThe Coach House in Franschhoek is highly regarded for its exceptional location, top-notch cleanliness, superb staff and overall guest experience. Positioned on a tranquil side street just moments from the bustling village center, it offers easy access to restaurants, shops and cafes with local wineries also in close proximity. This prime location, coupled with safe and serene surroundings, makes exploring Franschhoek convenient and enjoyable.
The accommodation is consistently praised for spacious, clean and well-maintained rooms. Guests appreciate the tasteful decor that creates a cozy yet stylish atmosphere, comfortable beds and tranquil garden views. Many rooms come equipped with amenities like Netflix and spacious terraces, further enhancing the stay.
The breakfast at The Coach House stands out for its quality, variety and presentation. Guests rave about the delicious and hearty offerings that range from fresh fruits and homemade muffins to warm English breakfasts and specialty items like pan au chocolat. The excellent service during breakfast, noted for helpful and attentive staff, adds to the positive dining experience.
Cleanliness is a hallmark of The Coach House with rooms described as spotlessly clean and well-maintained. This extends to outdoor spaces, including a beautiful garden that features a charming pool area perfect for relaxation. Despite some feedback about the pool's size and condition, the garden remains a highlight for its tranquil environment.
The staff, particularly managers David and Jenny, are frequently commended for their friendliness, warmth and accommodating nature. The team's super helpful and kind demeanor significantly contributes to making stays enjoyable and comfortable.
Additional amenities like secure and convenient parking, right in front of the door or next to the house, provide guests with ease of access and peace of mind. This, combined with the accommodation's overall comfort and welcoming environment, makes The Coach House a superb choice for travelers seeking a memorable stay in Franschhoek. Show more
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Categories
Boutique-style Bed & Breakfast
The Coach House provides stylish accommodations in a historic setting. Its central location in Franschhoek offers easy access to the town's attractions and dining options.
Bed & Breakfast with Swimming Pool
Outdoor Pool
Bed & Breakfast with Parking
Small Bed & Breakfast
4-Star Bed & Breakfast
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. garden rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Best Western We Care Clean
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Premium Garden Room - King Double / TwinAir-conditioned rooms with LCD TV, minibar and bathroom with shower.
Premium Mountain View Room with Balcony - Queen DoubleThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Deluxe Garden Room - King Double / TwinThe double room features a tiled floor, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a seating area, a safe deposit box, an electric kettle as well as garden views.
Premium Garden Room - King Double / TwinThe double room offers a tiled floor, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a seating area, a safe deposit box, an electric kettle as well as garden views. The unit has 1 bed.
Premium Garden Room - King Double / TwinThe double room offers a tiled floor, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a seating area, a safe deposit box, an electric kettle as well as garden views.
Classic Loft Room - Queen DoubleThe spacious double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV with streaming services, an electric kettle, a carpeted floor and heating. The unit has 1 bed.
Premium Family Suite With Mountain View(1 Queen Double & 1 Twin bedded Room)The double room has a private bathroom fitted with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a safe deposit box, an electric kettle, a carpeted floor as well as garden views. The unit has 3 beds.
Premium Library Room - King DoubleThis air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Petite Garden Room - King Double / TwinThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a patio.
Guest Reviews
9.3
Excellent
Location
The Coach House in Franschhoek is praised for its exceptional location, making it a top choice for travelers. Guests highlight its ideal proximity to the heart of town within walking distance to restaurants, shops and cafes. Its central but quiet position allows visitors to explore the city conveniently, whether it’s for a visit to local wineries or a leisurely stroll around the main street. The hotel is located on a beautiful, tranquil side street, ensuring a peaceful stay while still being just moments away from the bustling village center. The convenience and ease of access to all that Franschhoek has to offer make The Coach House a superb base for exploring the area. Moreover, guests appreciate its safe surroundings, adding to the comfort and enjoyment of their stay. The accommodation itself is noted for its cleanliness, spacious rooms and pleasant common areas, adding to the overall positive experience. With super friendly hosts and excellent breakfasts complementing the prime location, The Coach House delivers a memorable and convenient stay in the heart of Franschhoek.
Breakfast
The Coach House has garnered numerous positive reviews for its breakfast offerings, earning praise for its quality, variety and presentation. Guests frequently describe the breakfast as excellent, amazing and delicious, highlighting both the taste and the ample choice available. The breakfast includes a hearty and varied selection, featuring fresh, exotic fruits, homemade blackberry muffins and beautifully presented dishes.
Visitors appreciate the breakfast buffet's great variety with options ranging from basic but fresh and warm English breakfasts to more elaborate spreads, all meticulously prepared. The inclusion of specialty items like pan au chocolat and the generous attention to presentation have also been positively noted.
Furthermore, the service provided during breakfast receives high praise; the staff is frequently described as helpful, wonderful and superb. Specific mentions of fresh, warm meals and top-notch coffee, including cappuccinos, add to the appeal. Guests also enjoy a great, packed breakfast when needed. Overall, The Coach House stands out for its substantial, high-quality breakfast experience that leaves a lasting impression on visitors.
Rooms
The Coach House offers an impressive stay with its rooms, which have garnered praise for being very clean, comfortable and spacious. Guests frequently emphasize the large size of both the rooms and bathrooms, contributing to an overall sense of space and relaxation. Many visitors appreciated the tasteful and aesthetically pleasing decor that makes each room feel cozy yet stylish.
The accommodations are consistently described as well-equipped, catering to the needs of travelers with amenities that include Netflix and lovely, garden-facing views. The beds are noted for their comfort, ensuring a restful night’s sleep. Reviewers also highlight the tranquil atmosphere, enhanced by the peaceful garden views and quiet surroundings.
In addition to being neat and tidy, the rooms provide everything required for a comfortable stay. Some accommodations come with added perks such as a spacious terrace with wonderful views. Whether staying in a room or a well-furnished flatlet, guests find the environment conducive to relaxation, surrounded by the beauty of a citrus plantation.
Overall, The Coach House delivers a consistently high standard of accommodation with its clean, spacious and well-designed rooms, creating a comfortable and welcoming environment for all its guests.
Beds
The Coach House has received numerous positive remarks regarding the comfort of its beds. Guests frequently describe the beds as comfortable and super comfy, providing much-needed relaxation after long days of travel. The rooms are often praised for being spacious, clean and equipped with all necessary amenities, including air conditioning and electric blankets, ensuring a warm and cozy night's sleep. Some guests have noted the beds as being fairly small or not quite comfortable for their preference, but overall, the majority of reviews highlight the beds as a strong point of the stay, contributing to a comfortable and enjoyable experience.
Cleanliness
The Coach House receives high praise from guests for its exceptional cleanliness and comfort. Visitors consistently note that the rooms are not only very clean but also spacious and comfortable. The immaculate condition of the accommodation extends to both the interior spaces and the outdoor areas, including a beautiful garden. Guests find the rooms well-maintained and appreciate the safe, neat and polished atmosphere. The levels of cleanliness receive special mentions with terms like spotlessly clean and super clean frequently appearing. Additionally, the bathrooms are highlighted as top-notch. Overall, The Coach House is described as an incredibly well-maintained and inviting destination with a serene and tidy environment that enhances the overall guest experience.
Staff
The Coach House has garnered a multitude of accolades for its outstanding staff, creating a hospitable and welcoming atmosphere that stands out in guest experiences. Reviews consistently highlight the team's friendliness, warmth and accommodating nature. David and Jenny, the managers, are frequently noted for their exceptional helpfulness and approachability.
Guests repeatedly describe the staff as super friendly, incredibly kind and extremely helpful, ensuring that no request goes unmet. The hosts, praised for their hospitable and attentive demeanor, contribute significantly to making stays enjoyable and comfortable. Their open and warm personalities, coupled with their reliability and presence, add substantial value to the guest experience.
The staff's readiness to engage and accommodate, alongside a very friendly welcome, showcases their commitment to outstanding service. This consistent delivery of exceptional kindness and service makes the Coach House a standout destination for travelers seeking a warm and reliable stay.
Pool
The Coach House features a charming pool nestled within a beautifully maintained garden, offering a relaxing escape for guests. The garden is equipped with sun loungers, making it an ideal spot to unwind and enjoy the serene surroundings. Despite the small size of the pool and some feedback on its condition, the overall setting is well-received with guests appreciating the tranquil atmosphere and pleasant environment. The garden and pool area provide a delightful space for relaxation and play.
Parking
The Coach House offers convenient and secure parking options that guests appreciate. Parking is available right in front of the door and next to the house, providing easy access. Guests can park their vehicles on-site even ahead of check-in, ensuring a hassle-free experience. The parking is described as safe and off-road and there's no additional charge for parking. These features contribute to a stress-free stay for those traveling by car.
Yes, The Coach House has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Coach House.
No, The Coach House doesn't allow dogs.
Yes, parking facilities are available at The Coach House.