Holiday Inn Kingston - Waterfront by IHG, is highly praised for its picturesque and convenient location right on the waterfront. Guests frequently enjoy beautiful views of the lake and harbor from their rooms, making it an ideal spot for relaxation or exploration. The central setting places visitors within easy walking distance of downtown Kingston's attractions, shops and restaurants, as well as Queen’s University and a nearby concert venue.
The hotel offers a comfortable and clean retreat with many guests highlighting the cleanliness and comfort of the rooms. Spacious accommodations often come with balconies, providing serene vistas akin to being on a cruise ship. The corner suites are particularly appreciated for their quietude and welcoming layout. Additionally, the dining experiences at the hotel, especially breakfast, garner positive feedback for quality, variety and reasonable pricing with attentive service and accommodating options for dietary restrictions.
Despite some maintenance issues, such as outdated decor and occasional noise, the hotel's rooms are mostly described as clean and comfortable. The family-friendly environment, spacious rooms and kid-friendly amenities like the pool contribute significantly to the positive experiences of families staying at the hotel.
The staff generally receive high marks for their friendliness, professionalism and helpfulness with numerous mentions of exemplary service, especially by specific employees. While there are occasional reports of long wait times or unwelcoming front desk personnel, the majority of interactions with the staff are positive, enhancing the overall stay.
Dining at the hotel's Wharf & Feather restaurant is noted for its tasty and high-quality offerings, although some guests find the menu limited and the service hours inconvenient for late diners. The dinner buffet is described as reasonably priced, further contributing to the positive dining experience.
Amenities like the gym and pool also receive varied reviews. The gym is positively regarded as good or great by many guests, while the pool's cleanliness and temperature receive mixed feedback. Parking at the hotel is convenient, though some guests find the fees excessive and the maintenance of parking areas lacking.
Overall, the Holiday Inn Kingston - Waterfront provides a generally pleasant and comfortable four-star hotel experience with beautiful waterfront views, a fantastic location, friendly staff and a range of amenities that cater well to travelers and families alike.
Delta Hotels by Marriott Kingston Waterfront is highly praised for its exceptional location, prime for exploring the vibrant city of Kingston. Situated on the picturesque waterfront, the hotel provides breathtaking views of the marina and lake, with easy access to downtown attractions, restaurants, shops, and local sites like Fort Henry. This central setting is a significant highlight, contributing to a delightful experience for both business and leisure travelers.
Guests speak fondly of the breakfast experience at Aquaterra, noting the quality, variety, and deliciousness of the offerings, including standout items like waffles. The ambiance, complemented by views of the harbor and marina, enhances the dining experience. Although breakfast is not included in the standard package, the quality justifies the cost, and breakfast vouchers sometimes offset this expense.
The hotel's dinner offerings, particularly at Aqua Terra, receive high praise for creativity, freshness, and flavor. A skilled executive chef and accommodating staff contribute to the restaurant's reputation as one of Kingston's dining highlights. Dining on the patio with good food and wine is noted as a particularly enjoyable experience.
The hotel's rooms are commended for their cleanliness, comfort, and modernity. Many rooms feature serene views of the lake or marina, and guests appreciate the comfy beds, contributing to restful nights. The staff's friendliness and attentiveness enhance the overall experience, ensuring guests feel welcome and attended to throughout their stay, despite occasional minor maintenance issues.
Cleanliness throughout the hotel is consistently highlighted as a positive, with a well-kept exterior and amenities adding to the welcoming atmosphere. The staff, frequently named for their warm hospitality and exceptional service, significantly contribute to the hotel's positive reputation, making guests feel valued and well cared for.
The indoor pool and hot tub provide a relaxing and enjoyable environment for guests, with extended hours and scenic views further enhancing the experience. While the parking situation receives mixed feedback due to costs and space limitations, the overall positive experiences with location, rooms, dining, and service make Delta Hotels by Marriott Kingston Waterfront a fantastic choice for visitors seeking comfort and scenic beauty in Kingston.
Situated in a prime waterfront location in Kingston, Residence Inn by Marriott Kingston Water's Edge offers guests stunning views of Lake Ontario and easy access to downtown attractions. Its proximity to shops, restaurants, bars, and the 1000 Island Cruise dock makes it ideal for exploring the vibrant area. Guests commend the hotel's helpful staff, enhancing their stay with exceptional customer service.
Guests consistently praise the hotel's breakfast offerings, describing them as excellent, with a variety of hot and cold options that add significant value to the stay. The spacious rooms, equipped with well-appointed kitchens and comfortable living areas, cater to various needs, including families thanks to configurations like two-bedroom suites. Recent renovations have further enhanced the modernity and comfort of the accommodations.
Cleanliness is a standout aspect, with the hotel maintaining a spotless environment throughout, from rooms to common areas. The staff's friendliness and professionalism further contribute to a welcoming atmosphere, with many guests highlighting specific team members for their dedication to outstanding service.
The indoor saltwater pool receives acclaim for its cleanliness and appeal, serving as a popular attraction, particularly for families with children. Despite minor remarks on pool temperature, the facility is well-organized, providing a relaxing experience with additional amenities such as a jacuzzi and dry sauna.
Parking options, though noted for their cost, offer flexibility and convenience, enhancing the guest experience with accessible surrounding dining options. The family-friendly environment, coupled with spacious rooms and a central location, makes the hotel a top choice for creating lasting family memories. Beds are often described as exceptionally comfortable, contributing to restful nights, despite one note regarding the sofa-bed mattress.
Overall, Residence Inn by Marriott Kingston Water's Edge receives high marks for its strategic location, exceptional service, cleanliness, and comfortable accommodations, making it a preferred choice for travelers visiting Kingston. Many guests express a strong desire to return, often rating their experience as a perfect 10 out of 10.
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4 Star
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