Hoteles Urbanos N Avenida de España

Fuenlabrada 40.29221500, -3.79843200 , Avenida De España, 18 (Show on Map)
7.8
Good


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Summary of reviewsHoteles Urbanos N Avenida de España is highly praised for its convenient and accessible location in Fuenlabrada. Situated on a main street, the hotel provides easy access to shops, restaurants, cafes and essential services like pharmacies and supermarkets. Its proximity to public transportation, including the La Serna commuter station and a nearby subway, facilitates quick travel to Madrid within 25 minutes. For those driving, the hotel offers easy highway access and ample on-site and nearby parking. It is also well-located for family visits to Parque Warner, offering a quiet neighborhood ideal for restful stays. The hotel’s cleanliness, reliable air conditioning and effective maintenance complement its positive quality-price ratio.

The breakfast offerings receive mixed feedback. Guests appreciate its value, variety and generous portions, as well as the friendly staff and low buffet prices. However, inconsistencies in quality, limited variety on certain days and the predominance of industrial pastries garner criticism. Some also find the breakfast too expensive for the quality provided and face issues with the breakfast schedule, leading to missed meals.

Dining at the hotel's 24-hour restaurant is convenient and features friendly, attentive staff and quick service. While some dishes are well-liked, higher prices and food quality don’t consistently meet expectations, particularly for certain items like pizzas. The restriction against outside food also poses a limitation, especially for extended stays.

Rooms at the hotel are generally comfortable, spacious and clean, featuring modern decor and sizeable beds. However, areas for improvement include lack of soundproofing, occasional issues with room size, cleanliness and maintenance. Essential amenities like refrigerators and adequate ventilation are sometimes missing. Parking can be particularly challenging at night.

Cleanliness varies with many guests praising the overall tidiness and daily cleaning service, supported by the efficient and friendly cleaning staff. Modern amenities and spotless common areas further enhance the stay. Yet, specific areas sometimes lack thorough cleaning with dust, stains and maintenance oversights reported.

The staff are a standout feature, consistently praised for their exceptional friendliness and helpfulness. Both the reception and restaurant staff receive high marks for their efficiency and willingness to go above and beyond, significantly enriching the guest experience.

While the hotel provides free wifi, many guests report weak coverage, slow speeds and unreliable connections. The absence of in-room internet access information and issues with Smart TV connectivity are also noted.

For families, the hotel offers spacious, comfortable and economically priced rooms suitable for larger groups. Despite occasional noise from other guests, the hotel's atmosphere, ample room space and tranquil location make it a favorable choice for family vacations.

Guests frequently commend the beds for their exceptional comfort and cleanliness, which contribute to a restful sleep environment. Despite a few negative remarks, the overall sentiment towards room comfort and cleanliness is highly positive.

As a three-star hotel, it provides good value for money with typical facilities expected at this rating. Though some question its three-star status, most find it satisfactory for the price.

Business travelers find the hotel accommodating with helpful staff and facilities catering to work-related needs, such as work desks, making it a reliable option for business stays.

Lastly, the hotel is noted for its exceptional accessibility with easy access by car and public transport, ensuring a convenient stay for all guests, including those with disabilities.
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3-Star Hotel

Room Types
King Double Room Our recently refurbished, modern room adorned with smart décor, has been designed for your comfort. Equipped with air-conditioning, Smart TV for your entertainment, free Wi-Fi for connectivity, and a private bathroom featuring a shower or bathtub area complete with a hairdryer for your grooming needs. Rest easy on a king size bed fitted with a top-quality mattress and pillows. Please note that these rooms are designated non-smoking.

Family Room This spacious quadruple room, features 2 single beds and 1 double queen size bed, along with an additional extra bed for your convenience and has a private bathroom featuring a shower complete with a hairdryer. Relax in this air-conditioned space, equipped with a Smart TV and complimentary Wi-Fi. Please note that these rooms are designated non-smoking.

Standard Triple Room This triple room comes with either 3 single beds or 1 queen size double bed and 1 single bed and has a private bathroom featuring a shower complete with a hairdryer. Stay connected with complimentary Wi-Fi and unwind with entertainment on the Smart TV. Enjoy the convenience of air-conditioning throughout your stay. Please note that these rooms are designated non-smoking.

King Suite with Spa Bath Guests will have a special experience as this suite features a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Double Room The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a safe deposit box, a dressing room as well as city views. The unit offers 1 bed.

Deluxe Room (2 Adults + 1 Child) The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

Guest Reviews
7.8
Good
Location
'Hoteles Urbanos N Avenida de España' boasts a location that is highly praised for its convenience and accessibility. Situated in Fuenlabrada, this hotel sits on a main street, making it easy to find and access. Guests appreciate its proximity to a multitude of shops, restaurants, cafes and bars, as well as to essential services like pharmacies and supermarkets.

One of the standout features is its connection to public transportation with the La Serna commuter station and a subway nearby, providing direct access to Madrid within 25 minutes. For those driving, the hotel offers easy access to the highway and ample parking options both on-site and in the surrounding area.

Families find the hotel well-located for visits to Parque Warner and the quiet neighborhood ensures a restful stay despite its central location. The area also offers a peaceful environment ideal for resting between journeys.

Additional benefits include a good level of cleanliness, reliable air conditioning and effective general maintenance. The hotel is commended for a positive quality-price ratio with efficient services including fast check-in and check-out processes.

In summary, 'Hoteles Urbanos N Avenida de España' is celebrated for its excellent location, making it an ideal base for exploring both Fuenlabrada and Madrid, while offering convenience, comfort and value for money.

Breakfast
'Hoteles Urbanos N Avenida de España' offers a mixed experience when it comes to breakfast, as reflected in guest reviews. On the positive side, many guests praised the breakfast for being very good value, varied and generous in quantity. The buffet is often described as complete, delicious and featuring a wide range of sweet and savory options. Several guests mentioned that the coffee is good and appreciated the friendly and attentive staff. For those looking for a budget-friendly option, a buffet for as low as 5 to 7 euros is highlighted as a big plus.

However, the reviews also suggest there are notable inconsistencies. Several guests found the breakfast on certain days to be subpar with reports of limited variety, poor quality and reheated food appearing multiple times. Others noted the predominance of industrial pastries and unimpressive hot items like cold bacon and eggs. Price concerns were raised with some guests finding the breakfast too expensive for the quality provided, while others were disappointed with the lack of fresh items. Lastly, the breakfast schedule also posed issues for some, leading to missed meals despite them being included in the booking.

Overall, while the breakfast at Hoteles Urbanos N Avenida de España has its merits, potential visitors may want to manage their expectations and consider exploring nearby options for a more consistent dining experience.

Dinner
Hoteles Urbanos N Avenida de España offers a mixed dining experience. Guests appreciate the convenience of a 24-hour restaurant, which allows for a variety of meal options at any time and they commend the friendly and attentive waitstaff. The food quality receives positive remarks, especially for its fast service and the enjoyable flavors of certain dishes, making the dining experience within the hotel largely pleasant.

However, there are notable downsides as well. Prices at the restaurant and cafeteria tend to be on the higher side and this can be a point of contention, particularly when the quality doesn't always match the cost. Pizzas, which are available at any hour, have been described as tasteless or poor in quality by some, although others found them to be good value when the cafeteria is closed.

An important policy to be aware of is the restriction against outside food, which many guests find inconvenient, especially for longer stays. While the hotel's dining options provide convenience, the limitations on external food might be a drawback for those who prefer more flexibility.

Overall, while the dining options at Hoteles Urbanos N Avenida de España are praised for their convenience and friendly service, the higher prices and limitations on food variety and quality might influence one's decision, especially for longer stays.

Rooms
Guests at Hoteles Urbanos N Avenida de España generally find the rooms to be very comfortable, spacious and clean. Many appreciate the modern decor and the comfort of the sizeable beds. The rooms are mostly well-organized and equipped with good lighting and functional amenities such as a bathtub with hydro-massage jets or a fully equipped bathroom that some travelers highlighted.

However, guests have also pointed out several areas for improvement. A common issue is the lack of soundproofing, causing disturbances from adjacent rooms and the hallway. Room size has been a point of contention with some visitors finding them too small for their liking, especially for larger groups or longer stays. Problems with cleanliness, such as dust on shelves and unpleasant odors, have also been mentioned, along with maintenance issues like broken shower supports and malfunctioning air conditioning.

For those traveling by car, parking can be challenging, particularly at night. Some rooms lack essentials like refrigerators or adequate ventilation and there are reports of insufficient privacy due to the design of the integrated bathroom.

In summary, while the rooms at Hoteles Urbanos N Avenida de España offer comfort and modern touches, improvements in soundproofing, maintenance and some practical aspects would elevate the overall guest experience.

Beds
At 'Hoteles Urbanos N Avenida de España', guests frequently praise the beds for their exceptional comfort. Numerous reviews mention the beds as comfortable with many guests highlighting the king-sized and large beds for their spaciousness and coziness. The term "super comfortable" appears repeatedly, emphasizing the high satisfaction with the mattress quality. Guests also appreciate the cleanliness of the bedding and daily linen changes, which contribute to a restful sleep environment.

Despite a few negative remarks about bed firmness and occasional maintenance issues like sagging mattresses, the consensus leans strongly positive. The beds are often described as wide with good-quality mattresses and comfortable pillows, providing a good value for money. The hotel seems to meet varied comfort preferences, aiding in a refreshing stay and restful sleep, which aligns with the overall positive sentiment towards the room comfort and cleanliness.

Cleanliness
Hoteles Urbanos N Avenida de España receives mixed reviews regarding its cleanliness. On a positive note, numerous guests highlight the overall cleanliness of the hotel, describing rooms as very clean, neat and well-maintained. Many guests express satisfaction with the daily cleaning service and commend the cleaning staff's efficiency and friendliness. The modern amenities and spotless common areas contribute to a comfortable and hygienic stay.

However, some reviews mention specific areas needing improvement. Guests note instances of dust on shelves, stained towels and occasional maintenance oversights like grime in the sink drain or infrequent changing of sheets. A few reviews describe a lack of thoroughness in room cleaning with cases of remaining hair or dirt. The cleanliness of corners and bathroom privacy also receive criticism.

Overall, while many guests appreciate the hotel's cleanliness and are willing to return, there's a clear indication that attention to detail in cleaning and maintenance could enhance guest satisfaction further.

Staff
The staff at Hoteles Urbanos N Avenida de España consistently receive high praise from guests for their exceptional friendliness and helpfulness. Numerous reviews mention the kind and attentive nature of both the reception and restaurant staff with specific compliments for their efficiency and willingness to go above and beyond. The girls in the cafeteria and waitstaff at the restaurant are highlighted for their good service and cordial treatment.

Many guests appreciated how the staff provided excellent service, often describing them as super friendly, very kind and charming. Special mention is made of the personal attention and superb customer service offered, which includes everything from allowing early breakfasts to offering upgrades and helping arrange transportation.

Consistent positive feedback underscores the overall professionalism and politeness of the team. The cleaning staff is also noted for their diligence and friendly demeanor. While there are few mentions of unfriendliness, they are clearly outnumbered by the overwhelming number of reviews celebrating the welcoming and helpful nature of the hotel's personnel.

Overall, the staff's excellent service and friendly attitude significantly enhance the guest experience at Hoteles Urbanos N Avenida de España, making it a highly recommended place to stay.

Wi-Fi
Hoteles Urbanos N Avenida de España provides a modern atmosphere with various amenities, including free wifi. Guest reviews, however, suggest numerous challenges with the hotel's wifi service. While some guests appreciated having connectivity, many mentioned issues such as weak coverage, slow speeds and frequent disconnections. Several guests reported that the wifi was not working well or was unreliable with some not having access at all for extended periods. There were also concerns about the lack of in-room information regarding internet access. Additionally, some comments noted the absence of Smart TVs or the inability to use them due to the wifi issues. Despite these setbacks, the hotel did offer other comforts, such as large suite rooms. Improvements in wifi service and providing in-room internet access information could significantly enhance the overall guest experience.

Family
'Hoteles Urbanos N Avenida de España' garners positive feedback for its family-friendly accommodations. Families particularly appreciate the spacious and comfortable family rooms, which can accommodate up to six people, an uncommon feature in many hotels. The rooms are noted for being clean, modern and economically priced, aligning well with the budget-conscious traveler.

Guests have highlighted that the hotel offers a variety of room sizes, including rooms for four or five people, making it a suitable choice for larger families. Reviews also underscore the convenient layout of the family rooms, providing enough beds to ensure comfort for both adults and children.

Despite the occasional noise of children running through the halls in the evenings, the overall atmosphere is commendable for those traveling with kids. Practical aspects, such as rooms that enable families to stay together, enhance the experience, promoting rest and convenience.

Additionally, the hotel's tranquil location adds to its appeal for families looking to travel and relax without compromising comfort or quality. The combination of affordable pricing, ample room space and a welcoming environment solidifies 'Hoteles Urbanos N Avenida de España' as an excellent choice for family vacations.

3 Star
Hoteles Urbanos N Avenida de España, located in Fuenlabrada, is a solid mid-range option with typical three-star facilities throughout. Generally, it provides good value for money and an appreciable quality-price ratio, making it a practical choice for overnight stays. While some reviews question its three-star rating and the soundproofing of its rooms, most guests find it very acceptable for the price paid. Although the €90 price tag might seem excessive for a three-star hotel far from central Madrid, it aligns with the expectations for such establishments. Overall, this hotel is deemed fine for short stays or one-night accommodations.

Business
Hoteles Urbanos N Avenida de España appears to be a suitable choice for business travelers seeking a convenient work-related stay. The hotel is praised for handling specific requests from business clients well and offers facilities that cater to their needs. Many guests continue to return for their business trips, indicating a consistent good quality-price ratio and standard of quality. The staff receives frequent commendations for their professionalism and helpfulness, particularly the night receptionist. The hotel features work desks which have proven useful, although some have found the workspace in the room a bit limited. Overall, it stands out as a reliable option for business stays.

Accessible
Hoteles Urbanos N Avenida de España boasts exceptional accessibility, making it a convenient choice for guests, particularly those with disabilities. Its location is easily reachable by car and is very close to public transportation, including a commuter train station. The hotel itself is easy to find and the reception desk is conveniently located for guest check-ins. Guests have repeatedly mentioned that the hotel is accessible with good overall accessibility and facilities, such as an accessible bathroom featuring a hydromassage shower.

Furthermore, the hotel staff receives high praise, especially Jana, who is noted for her efficiency and pleasant demeanor. Whether arriving by public transit or car, guests find it super easy to get to Hoteles Urbanos N Avenida de España. The prime location simplifies travel, making it an ideal accommodation for convenience and accessibility.


No, Hoteles Urbanos N Avenida de España doesn't have any pool.

No, a spa isn't available at Hoteles Urbanos N Avenida de España.

No, Hoteles Urbanos N Avenida de España doesn't allow dogs.

Yes, parking facilities are available at Hoteles Urbanos N Avenida de España.

No, Hoteles Urbanos N Avenida de España doesn't have a gym.

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