City Plaza Hotel
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Summary of reviewsCity Plaza Hotel in Fujairah is highly praised for its prime location. Nestled in the heart of the city, it offers convenient access to essential facilities such as restaurants, shops, mosques, laundries, car rentals, grocery stores and the local university. Guests enjoy the central placement, making it easier to explore major attractions and enjoy various dining options. The location also stands out for its reasonable pricing and accessibility, proving especially attractive for those planning a short stay in Fujairah.
Guest experiences with the rooms at City Plaza Hotel are mixed. On the positive side, many find the rooms comfortable and appreciate the clean environment maintained by housekeeping, at least for some. Guests value the convenience and centrality of the hotel's location, finding it easy to navigate. Nonetheless, the hotel faces several challenges, such as insufficient water pressure, windows that do not open, inconsistent cleanliness and occasional reports of bedbugs. Some rooms suffer from cigarette smoke infiltration, odors and staining. There is a need for more effective quality control and improvement in the oversight by upper management to ensure a consistent guest experience.
Cleanliness remains an area requiring significant improvement. Guests have raised concerns over the upkeep of bathrooms and rooms, frequently citing the presence of bugs, mold and unpleasant odors in corridors and elevators. Dust and dirt on walls, corners and windows, as well as occasional small insects, suggest the need for deep cleaning and pest control. The facilities seem outdated and in need of regular replacement. Additionally, noise from nearby clubs affects the overall comfort, pointing to a need for better noise management.
On a brighter note, the hotel staff receives commendable remarks. Guests consistently point out the accommodating and supportive nature of the staff, particularly the reception team. Members like Ms. Aleena, Hasnain and Mohammad from Pakistan receive special mention for their exceptional service. Overall, the staff is seen as kind, polite and ready to assist, which proves particularly beneficial for first-time visitors. Despite some isolated incidents of rudeness or pushiness for tips and occasional delays in check-out, the prevailing sentiment highlights the excellent service and friendly staff at City Plaza Hotel.
In summary, City Plaza Hotel's central location and excellent staff service are its primary strengths. However, it needs to address cleanliness and maintenance issues to enhance the overall guest experience.
Categories
Guest experiences with the rooms at City Plaza Hotel are mixed. On the positive side, many find the rooms comfortable and appreciate the clean environment maintained by housekeeping, at least for some. Guests value the convenience and centrality of the hotel's location, finding it easy to navigate. Nonetheless, the hotel faces several challenges, such as insufficient water pressure, windows that do not open, inconsistent cleanliness and occasional reports of bedbugs. Some rooms suffer from cigarette smoke infiltration, odors and staining. There is a need for more effective quality control and improvement in the oversight by upper management to ensure a consistent guest experience.
Cleanliness remains an area requiring significant improvement. Guests have raised concerns over the upkeep of bathrooms and rooms, frequently citing the presence of bugs, mold and unpleasant odors in corridors and elevators. Dust and dirt on walls, corners and windows, as well as occasional small insects, suggest the need for deep cleaning and pest control. The facilities seem outdated and in need of regular replacement. Additionally, noise from nearby clubs affects the overall comfort, pointing to a need for better noise management.
On a brighter note, the hotel staff receives commendable remarks. Guests consistently point out the accommodating and supportive nature of the staff, particularly the reception team. Members like Ms. Aleena, Hasnain and Mohammad from Pakistan receive special mention for their exceptional service. Overall, the staff is seen as kind, polite and ready to assist, which proves particularly beneficial for first-time visitors. Despite some isolated incidents of rudeness or pushiness for tips and occasional delays in check-out, the prevailing sentiment highlights the excellent service and friendly staff at City Plaza Hotel.
In summary, City Plaza Hotel's central location and excellent staff service are its primary strengths. However, it needs to address cleanliness and maintenance issues to enhance the overall guest experience.
Small Hotel
Located in the Town Centre, this hotel provides a convenient and accessible base for exploring Fujairah. Its relatively smaller size contributes to a more intimate and manageable hotel experience.
Hotel for Honeymoon
Hotel with Spa
Accessible Hotel
Guest Reviews
Nestled in the heart of Fujairah, City Plaza Hotel receives praises for its prime location. Reviewer sentiments highlight that the hotel is conveniently situated close to essential facilities, including restaurants, shops and a variety of services. Guests appreciate the hotel's proximity to mosques, laundries, car rentals, grocery stores and even the local university.
Benefiting from being in the center of the city, the hotel offers easy access to major attractions, making it an excellent choice for travelers seeking a central base. The location, frequently described as excellent and great, ensures that guests can enjoy a range of dining options and services without needing extensive travel. The hotel's placement is also noted for its reasonable pricing and ease of accessibility.
For those planning a short stay in Fujairah, City Plaza Hotel's favorable location, combined with its array of nearby services and facilities, makes it a compelling option.
The City Plaza Hotel offers a mixed experience for guests when it comes to their rooms. On the positive side, many found the rooms to be comfortable and appreciated the hotel's good location, which is very easy to find and reasonably central. Clean rooms are often mentioned, which indicates that housekeeping does its part in maintaining a tidy environment for some guests.
However, numerous issues seem to detract from an overall pleasant stay. Problems such as insufficient water pressure in the shower and windows that do not open were noted. Cleanliness seems to be inconsistent with several reports of dirty bathrooms, bad smells, cigarette smoke infiltration and even instances of bedbugs. Some guests found their rooms supplied inadequately, while stains on the carpet, layers of dust and unclean conditions were highlighted as significant concerns.
While the basic amenities might meet some standards, the inconsistency in room conditions appears to be a recurring problem. The upper management’s lack of effectiveness is pointed out, suggesting that improvements in oversight and quality control could greatly enhance the guest experience.
City Plaza Hotel has been receiving consistent feedback concerning its cleanliness issues. Guests have expressed concerns about the state of the bathrooms and hotel rooms, citing the need for thorough maintenance. Many reports highlight the presence of bugs and mold and there have been mentions of an unpleasant odor in the corridors and elevators. Dust, dirt on walls, corners and windows, as well as small insects, seem to be a common occurrence, indicating that a deep cleaning and pest control treatment are urgently required. Additionally, the facilities appear outdated and not regularly replaced. Nighttime noise due to nearby clubs adds another layer of discomfort with guests finding it very difficult to sleep due to the lack of soundproofing. Overall, guests hope for a significant improvement in sanitation and noise management at the City Plaza Hotel.
City Plaza Hotel receives notably positive feedback for its staff with guest reviews frequently highlighting their accommodating and supportive nature. The reception team, in particular, stands out, deemed good, very good and even wonderful by many visitors. Specific commendations go to staff members like Ms. Aleena for her attentive booking care, Hasnain for his exceptional helpfulness and Mohammad, the Pakistani, recognized for his respectful and welcoming demeanor.
Guests appreciate the overall service quality, describing the staff as kind, polite and always ready to assist with necessary information, particularly beneficial for first-time visitors. However, there are some negative remarks concerning staff behavior, such as being pushy for tips and occasional rudeness from the receptionist. Delays in check-out procedures were also noted. Despite these issues, the prevailing sentiment underscores the excellent service and friendly, respectful staff at City Plaza Hotel.
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Location
Benefiting from being in the center of the city, the hotel offers easy access to major attractions, making it an excellent choice for travelers seeking a central base. The location, frequently described as excellent and great, ensures that guests can enjoy a range of dining options and services without needing extensive travel. The hotel's placement is also noted for its reasonable pricing and ease of accessibility.
For those planning a short stay in Fujairah, City Plaza Hotel's favorable location, combined with its array of nearby services and facilities, makes it a compelling option.
Rooms
However, numerous issues seem to detract from an overall pleasant stay. Problems such as insufficient water pressure in the shower and windows that do not open were noted. Cleanliness seems to be inconsistent with several reports of dirty bathrooms, bad smells, cigarette smoke infiltration and even instances of bedbugs. Some guests found their rooms supplied inadequately, while stains on the carpet, layers of dust and unclean conditions were highlighted as significant concerns.
While the basic amenities might meet some standards, the inconsistency in room conditions appears to be a recurring problem. The upper management’s lack of effectiveness is pointed out, suggesting that improvements in oversight and quality control could greatly enhance the guest experience.
Cleanliness
Staff
Guests appreciate the overall service quality, describing the staff as kind, polite and always ready to assist with necessary information, particularly beneficial for first-time visitors. However, there are some negative remarks concerning staff behavior, such as being pushy for tips and occasional rudeness from the receptionist. Delays in check-out procedures were also noted. Despite these issues, the prevailing sentiment underscores the excellent service and friendly, respectful staff at City Plaza Hotel.
No, City Plaza Hotel doesn't have any pool.
Yes, a spa is available at City Plaza Hotel.
No, City Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at City Plaza Hotel.
No, City Plaza Hotel doesn't have a gym.
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