City Tower Hotel
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Summary of reviewsCity Tower Hotel in Fujairah is celebrated for its prime location in the heart of the city. Guests consistently highlight the hotel's convenience, as it’s close to shopping malls, supermarkets, a variety of restaurants and key attractions such as the Grand Mosque and routes to Dubai and Sharjah. The hotel's surroundings are peaceful, enhancing the overall relaxed atmosphere. Additionally, the spacious rooms, which often come with separate kitchens and great city views, make it an excellent base for exploring the area.
The hotel’s breakfast generally receives positive remarks for being good and affordable, although some guests suggest improvements in variety and cleanliness. Similarly, the dinner, particularly the Iftar meal, is appreciated for its quality and the helpfulness of the staff. However, the food can be very spicy and pricey for some guests' tastes.
Room amenities at City Tower Hotel are well-received with many finding the spacious, well-maintained rooms comfortable, particularly for families. The hotel offers two- and three-bedroom apartments suitable for extended stays. Although instances of unclean rooms and minor maintenance issues occur, the staff's efforts to maintain cleanliness are often commended. The hotel’s staff stand out for their politeness, professionalism and readiness to assist with certain members receiving special mentions for their exceptional service.
The hotel’s cleanliness sees mixed feedback; while many praise the neat, tidy common areas and the housekeeping team’s efforts, issues with room cleanliness and maintenance are notable. Some guests have reported dirty towels, bed linens and occasional unpleasant odors.
City Tower Hotel provides straightforward wifi, though it often suffers from instability and weak connections. The pool area, despite having a private section for women and being well-maintained at times, faces complaints about cleanliness, restricted timings and limited size. Parking at the hotel can be challenging due to narrow and crowded spaces, particularly for larger vehicles.
For families, the hotel’s vibrant nightlife, including a bar and nightclub, creates noise disturbances that make it less suitable for those with young children. On the other hand, the busy nightlife might appeal more to adults seeking entertainment.
The bedding in the hotel garners both praise for comfort and criticism for cleanliness and upkeep. Some guests note issues with old mattresses and occasionally dirty linens, though the beds are generally found to be comfortable.
Overall, City Tower Hotel offers a comfortable and convenient stay, especially given its strategic location and spacious rooms. Yet, there are areas needing improvement, particularly regarding room cleanliness, service consistency and family-friendliness to meet the expectations of a true four-star rating.
Categories
The hotel’s breakfast generally receives positive remarks for being good and affordable, although some guests suggest improvements in variety and cleanliness. Similarly, the dinner, particularly the Iftar meal, is appreciated for its quality and the helpfulness of the staff. However, the food can be very spicy and pricey for some guests' tastes.
Room amenities at City Tower Hotel are well-received with many finding the spacious, well-maintained rooms comfortable, particularly for families. The hotel offers two- and three-bedroom apartments suitable for extended stays. Although instances of unclean rooms and minor maintenance issues occur, the staff's efforts to maintain cleanliness are often commended. The hotel’s staff stand out for their politeness, professionalism and readiness to assist with certain members receiving special mentions for their exceptional service.
The hotel’s cleanliness sees mixed feedback; while many praise the neat, tidy common areas and the housekeeping team’s efforts, issues with room cleanliness and maintenance are notable. Some guests have reported dirty towels, bed linens and occasional unpleasant odors.
City Tower Hotel provides straightforward wifi, though it often suffers from instability and weak connections. The pool area, despite having a private section for women and being well-maintained at times, faces complaints about cleanliness, restricted timings and limited size. Parking at the hotel can be challenging due to narrow and crowded spaces, particularly for larger vehicles.
For families, the hotel’s vibrant nightlife, including a bar and nightclub, creates noise disturbances that make it less suitable for those with young children. On the other hand, the busy nightlife might appeal more to adults seeking entertainment.
The bedding in the hotel garners both praise for comfort and criticism for cleanliness and upkeep. Some guests note issues with old mattresses and occasionally dirty linens, though the beds are generally found to be comfortable.
Overall, City Tower Hotel offers a comfortable and convenient stay, especially given its strategic location and spacious rooms. Yet, there are areas needing improvement, particularly regarding room cleanliness, service consistency and family-friendliness to meet the expectations of a true four-star rating.
Hotel with Spa
Identified as a spa hotel. While specific details are limited, its inclusion suggests the presence of spa facilities.
Family Friendly Hotel
This hotel provides standard accommodations and essential amenities for families visiting Fujairah.
Business Hotel
As a standard hotel, City Tower likely provides essential business amenities such as Wi-Fi and possibly meeting spaces, though specifics are not available in the provided data.
Hotel with Parking
This hotel offers complimentary parking facilities for guests. Free private parking is available. Covered car parking is also provided.
Cheap Hotel
Located on Hammad Bin Abdullah Road in Fujairah, this hotel offers affordable accommodations with essential amenities. Its central location makes it a convenient choice for budget travelers.
4-Star Hotel
Situated on Hammad Bin Abdullah Road, this hotel provides comfortable accommodations with modern furnishings. It offers a range of amenities and is appreciated for its central location and accessibility.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
City Tower Hotel in Fujairah boasts a prime location that is a significant highlight for guests. Nestled in the heart of the city, the hotel offers easy access to a plethora of amenities and attractions, making it a convenient choice for travelers. Visitors appreciate its close proximity to shopping malls, supermarkets and various restaurants. The hotel is situated on a main road, enhancing accessibility and making it effortless to reach key areas, including the Grand Mosque and routes leading to Dubai and Sharjah.
The central location places guests within walking distance or a short drive from various leisure spots, including beaches and parks. The hotel’s surroundings are noted to be peaceful, adding to the overall relaxed atmosphere. The spacious apartments, combined with the advantageous location, contribute to a comfortable stay. Guests frequently highlight the convenience offered by the nearby services, ranging from pharmacies to grocery stores.
City Tower Hotel’s location not only simplifies logistics but also adds to the satisfaction of its visitors. Its strategic position in Fujairah's city center, along with the excellent views from the rooms, enhances the overall appeal. For those seeking value and convenience, this hotel's situation in the city underscores its favorable reviews, making it an excellent base for exploring the area.
City Tower Hotel offers a range of experiences when it comes to their breakfast service. Many guests appreciate the breakfast, describing it as good, excellent and nice. It's also noted to be affordable. On the other hand, some guests feel that the breakfast falls short due to limited variety and occasional issues with food cleanliness. Instances of exposed food attracting insects and inadequate replenishment of dishes have been reported. The breakfast area’s sanitation needs improvement, particularly with its restroom facilities. Additionally, some guests find the pricing of the breakfast higher than expected for the hotel’s standard. While there is a diverse selection of coffee, overall, the variety in food items could be enhanced to improve the guest experience.
City Tower Hotel offers a mixed dining experience when it comes to dinner at their on-site restaurant. Many guests have complimented the quality of the food with mentions of enjoying specific meals like the iftar dinner. Those who have interacted with the staff, such as Mr. Sanjay at the reception, have highlighted their professionalism and helpfulness, enhancing the overall dining experience.
However, there are some downsides worth noting. The food tends to be very spicy, which might not be suitable for children or those with a low tolerance for heat. Additionally, several reviews indicate that the price of the meals is high with the buffet being particularly expensive. Guests have expressed disappointment that the cost does not seem justified by the food offered. Despite its pricey nature, the restaurant remains a point of convenience for those staying at the hotel, especially given its proximity to other attractions.
City Tower Hotel showcases a mixed bag of experiences when it comes to its rooms. Many guests appreciate the spaciousness and cleanliness of the rooms, which often come with added amenities like separate kitchens, multiple showers and great city views. The hotel offers rooms that are well-suited for families with two- and three-bedroom apartments being highlighted for their size and utility. Guests often find the rooms comfortable, well-maintained and ideal for longer stays.
The positive feedback extends to the location of the hotel with many rooms situated in the heart of the city and offering convenient access to various attractions. The staff service also receives commendation, though there are instances of delayed responses and lapses in service.
However, the hotel does face criticism regarding room cleanliness and maintenance. Several guests reported issues with unclean rooms, unpleasant odors and minor damages. Noise disturbances from external sources and insufficient room soundproofing were also noted by some guests, alongside sporadic reports of poor room service and administrative hiccups, such as booking mix-ups.
Overall, while City Tower Hotel’s rooms are generally spacious and equipped with useful amenities, consistency in cleanliness and service quality appears to be an area requiring improvement.
City Tower Hotel offers a mixed experience when it comes to the comfort and condition of their beds. Many guests have appreciated the comfortable beds, mentioning cozy and well-sized options that provide a restful sleep. The spacious rooms and functional furniture also contribute to a generally positive stay, particularly for short visits and the baby cots are conveniently low to the ground.
However, there are notable concerns regarding the cleanliness and upkeep of the bedding. Instances of old mattresses, dirty linens and badly maintained bed sheets have been reported. Some guests have encountered issues with bed availability and arrangements, such as receiving a single bed instead of a twin or double bed or having to make do with a mattress on the floor rather than an extra bed. Additionally, bed sheets are reportedly changed only once every three days, which has affected some guests' experiences negatively.
In summary, while the hotel offers comfort and affordability, improvements in cleanliness and maintenance of the beds could significantly enhance the guest experience.
City Tower Hotel has received a range of feedback concerning its cleanliness. While several guests commend the hotel for being neat, clean and orderly and praise the cleanliness of the lobby, rooms and facilities, others have raised significant concerns. Positive reviews highlight a well-maintained and organized environment with spacious, clean rooms and comfortable beds. Many guests found the overall cleanliness to be satisfactory with some describing the hotel as very clean, quiet, elegant and worth the money. The housekeeping team was also appreciated for maintaining cleanliness standards when requested.
However, numerous reviews reveal consistent issues with room and bathroom cleanliness. Complaints include dirty rooms, bathrooms needing more thorough cleaning and maintenance, dirty towels and bedsheets and an unpleasant smell of smoke and mold in some rooms. Some guests also reported neglected cleaning services with rooms only being cleaned upon request, if at all. Instances of insects and cockroaches have been mentioned, alongside poor hygiene and uncleanliness in shared areas such as toilets in the club and breakfast areas.
In summary, while City Tower Hotel has been recognized for its clean and tidy common areas and the efforts of its housekeeping staff, there are notable deficiencies in room cleanliness and maintenance that need addressing to improve guest satisfaction.
City Tower Hotel presents a mixed bag of experiences when it comes to staff interactions. The reviews showcase a spectrum of feedback from guests regarding the hotel's personnel with both commendations and criticisms.
A significant number of guests have praised the staff for their helpfulness, politeness and professionalism, especially highlighting members like Miss Bushra, Soniya and Mr. Haroon at the front desk. These individuals are frequently noted for their accommodating behavior and readiness to assist with various needs, including early check-ins and resolving reservation issues. The housekeeping team, particularly Mr. Imran, also receives accolades for their cooperation and kind demeanor.
Many guests commend the overall friendliness and welcoming nature of the staff, which contributes to a positive atmosphere. The staff's attentiveness, especially in the restaurant and reception areas, has been appreciated by many who enjoyed their stay and the levels of service provided.
However, there are notable criticisms regarding the staff's conduct and efficiency. Several reviews mention rude and unprofessional behavior from certain receptionists with specific complaints about their attitude and lack of effective communication. Issues such as slow room service, insufficient staffing and inadequate customer service have also been raised, indicating inconsistency in guest experiences.
Some receptionists were specifically called out for being uncooperative and unfriendly, which detracted from the check-in experience for several guests. Additionally, there are mentions of staff not being responsive to calls and not wearing masks consistently, which raises concerns about safety and attentiveness.
Overall, while there are many positive remarks about the friendly and helpful nature of several staff members, it's evident that City Tower Hotel needs to address the inconsistencies in staff behavior and service levels to ensure a uniformly positive experience for all guests.
City Tower Hotel offers an accessible and straightforward wifi login and logout process. However, guests commonly encounter unstable and weak wifi connections with several noting that the service can be slow or not working well at all. Despite the occasional good wifi experience, the general consensus points towards inconsistent and often poor wifi service.
City Tower Hotel offers a unique feature of a private swimming pool for women, which is a thoughtful addition for those seeking privacy. Guests have enjoyed using the outdoor pool and the bar, adding to the overall leisure experience. The pool is described as beautifully maintained at times and it is deep, which can be beneficial for proficient swimmers.
However, many guests have expressed concerns regarding the cleanliness and maintenance of the pool. Issues such as dirty water and poor pool cleanliness were frequently highlighted. The pool's restricted timings and occasional closures have also been a point of dissatisfaction, as guests found the available hours too short. The pool size has been considered small by some and there are remarks about it being unsafe for children due to its depth.
In summary, while the City Tower Hotel's pool and its features like a private section for women add value, there are notable concerns about cleanliness, maintenance and accessibility that future guests might want to consider.
City Tower Hotel offers both indoor and outdoor parking options, including free and open parking spaces. However, guests frequently mention that the parking area is tight and often crowded, especially for larger vehicles like 4x4s. Many have experienced difficulty finding available parking spots, particularly in the evening with some needing to resort to parking outside the hotel. The indoor parking pathways are cited as narrow and the organization of the parking area leaves much to be desired. Additionally, the absence of a private parking area and valet service has been noted. Despite these challenges, some guests have found parking to be generally available and convenient.
City Tower Hotel offers a vibrant environment with commendable amenities, cleanliness and location, making it attractive to various guests. However, the hotel has consistently received feedback indicating it is not particularly family-friendly. Numerous reviewers highlighted the presence of a bar and a nightclub, which create significant noise disturbances that are particularly troublesome during the night. This has been a recurring issue for families with young children, who found the noise levels and the overall atmosphere unsuitable for a peaceful stay.
While some guests appreciated the spacious family rooms, the majority expressed concerns about the nightclub's loud music and the overall safety and tranquility of the environment. Many explicitly mentioned that they would not recommend the hotel for families, citing the disturbances as a key deterrent. There were also repeated mentions of discomfort due to the nightclub and bar, suggesting that the hotel might be more appropriate for adults looking for nightlife entertainment rather than families seeking a quiet and relaxing atmosphere.
In summary, despite its attractive amenities and clean facilities, City Tower Hotel seems more suited for guests without children, as the vibrant nightlife within the hotel premises is not conducive to a family-friendly experience.
City Tower Hotel receives mixed reviews from its guests. While some highlight the clean and spacious rooms, good service and reasonable pricing, others feel that it falls short of a true four-star designation. Concerns are raised about the outdated services and facilities with particular mention of the small swimming pool failing to meet expected standards. Issues such as delayed room service and an unclean parking area are also noted. Overall, the hotel offers decent accommodation suitable for the price, but it doesn't consistently meet the benchmarks of a four-star rating.
City Tower Hotel offers a generally pleasant experience for business travelers. It's touted for its tranquil rooms, which are ideal for getting work done without the disturbance of nearby clubs. The hotel provides business-friendly amenities, including a business center with internet access and available conference rooms. Despite some negative comments about service quality, the value for money and convenient location make it suitable for short business stays. The ambiance caters well to a professional environment and the spacious rooms are perfect for remote work. However, it's important to note that some aspects, like thin towels and windows that don't open, may require upgrading. Overall, the hotel is a suitable option for business purposes, offering good value and essential amenities.
The City Tower Hotel's indoor pool offers a clean and well-maintained environment with the convenience of separate changing rooms. However, potential guests should be aware that the pool is relatively small and deep, which might not meet the expectations associated with a 4-star hotel. While the indoor pool is indeed available, some guests have found it insufficient for their needs.
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Location
The central location places guests within walking distance or a short drive from various leisure spots, including beaches and parks. The hotel’s surroundings are noted to be peaceful, adding to the overall relaxed atmosphere. The spacious apartments, combined with the advantageous location, contribute to a comfortable stay. Guests frequently highlight the convenience offered by the nearby services, ranging from pharmacies to grocery stores.
City Tower Hotel’s location not only simplifies logistics but also adds to the satisfaction of its visitors. Its strategic position in Fujairah's city center, along with the excellent views from the rooms, enhances the overall appeal. For those seeking value and convenience, this hotel's situation in the city underscores its favorable reviews, making it an excellent base for exploring the area.
Breakfast
Dinner
However, there are some downsides worth noting. The food tends to be very spicy, which might not be suitable for children or those with a low tolerance for heat. Additionally, several reviews indicate that the price of the meals is high with the buffet being particularly expensive. Guests have expressed disappointment that the cost does not seem justified by the food offered. Despite its pricey nature, the restaurant remains a point of convenience for those staying at the hotel, especially given its proximity to other attractions.
Rooms
The positive feedback extends to the location of the hotel with many rooms situated in the heart of the city and offering convenient access to various attractions. The staff service also receives commendation, though there are instances of delayed responses and lapses in service.
However, the hotel does face criticism regarding room cleanliness and maintenance. Several guests reported issues with unclean rooms, unpleasant odors and minor damages. Noise disturbances from external sources and insufficient room soundproofing were also noted by some guests, alongside sporadic reports of poor room service and administrative hiccups, such as booking mix-ups.
Overall, while City Tower Hotel’s rooms are generally spacious and equipped with useful amenities, consistency in cleanliness and service quality appears to be an area requiring improvement.
Beds
However, there are notable concerns regarding the cleanliness and upkeep of the bedding. Instances of old mattresses, dirty linens and badly maintained bed sheets have been reported. Some guests have encountered issues with bed availability and arrangements, such as receiving a single bed instead of a twin or double bed or having to make do with a mattress on the floor rather than an extra bed. Additionally, bed sheets are reportedly changed only once every three days, which has affected some guests' experiences negatively.
In summary, while the hotel offers comfort and affordability, improvements in cleanliness and maintenance of the beds could significantly enhance the guest experience.
Cleanliness
However, numerous reviews reveal consistent issues with room and bathroom cleanliness. Complaints include dirty rooms, bathrooms needing more thorough cleaning and maintenance, dirty towels and bedsheets and an unpleasant smell of smoke and mold in some rooms. Some guests also reported neglected cleaning services with rooms only being cleaned upon request, if at all. Instances of insects and cockroaches have been mentioned, alongside poor hygiene and uncleanliness in shared areas such as toilets in the club and breakfast areas.
In summary, while City Tower Hotel has been recognized for its clean and tidy common areas and the efforts of its housekeeping staff, there are notable deficiencies in room cleanliness and maintenance that need addressing to improve guest satisfaction.
Staff
A significant number of guests have praised the staff for their helpfulness, politeness and professionalism, especially highlighting members like Miss Bushra, Soniya and Mr. Haroon at the front desk. These individuals are frequently noted for their accommodating behavior and readiness to assist with various needs, including early check-ins and resolving reservation issues. The housekeeping team, particularly Mr. Imran, also receives accolades for their cooperation and kind demeanor.
Many guests commend the overall friendliness and welcoming nature of the staff, which contributes to a positive atmosphere. The staff's attentiveness, especially in the restaurant and reception areas, has been appreciated by many who enjoyed their stay and the levels of service provided.
However, there are notable criticisms regarding the staff's conduct and efficiency. Several reviews mention rude and unprofessional behavior from certain receptionists with specific complaints about their attitude and lack of effective communication. Issues such as slow room service, insufficient staffing and inadequate customer service have also been raised, indicating inconsistency in guest experiences.
Some receptionists were specifically called out for being uncooperative and unfriendly, which detracted from the check-in experience for several guests. Additionally, there are mentions of staff not being responsive to calls and not wearing masks consistently, which raises concerns about safety and attentiveness.
Overall, while there are many positive remarks about the friendly and helpful nature of several staff members, it's evident that City Tower Hotel needs to address the inconsistencies in staff behavior and service levels to ensure a uniformly positive experience for all guests.
Wi-Fi
Pool
However, many guests have expressed concerns regarding the cleanliness and maintenance of the pool. Issues such as dirty water and poor pool cleanliness were frequently highlighted. The pool's restricted timings and occasional closures have also been a point of dissatisfaction, as guests found the available hours too short. The pool size has been considered small by some and there are remarks about it being unsafe for children due to its depth.
In summary, while the City Tower Hotel's pool and its features like a private section for women add value, there are notable concerns about cleanliness, maintenance and accessibility that future guests might want to consider.
Parking
Family
While some guests appreciated the spacious family rooms, the majority expressed concerns about the nightclub's loud music and the overall safety and tranquility of the environment. Many explicitly mentioned that they would not recommend the hotel for families, citing the disturbances as a key deterrent. There were also repeated mentions of discomfort due to the nightclub and bar, suggesting that the hotel might be more appropriate for adults looking for nightlife entertainment rather than families seeking a quiet and relaxing atmosphere.
In summary, despite its attractive amenities and clean facilities, City Tower Hotel seems more suited for guests without children, as the vibrant nightlife within the hotel premises is not conducive to a family-friendly experience.
4 Star
Business
Indoor Pool
Yes, City Tower Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at City Tower Hotel.
No, City Tower Hotel doesn't allow dogs.
Yes, parking facilities are available at City Tower Hotel.
Yes, City Tower Hotel has a gym.
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