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Summary of reviewsKawaguchiko Hotel, located with a stunning view directly facing Lake Kawaguchiko, offers a prime spot for both relaxation and exploration. Guests frequently praise the hotel's convenient proximity to key attractions such as the train station, Mt. Fuji ropeway and various local restaurants. The serene setting provides breathtaking views of both Lake Kawaguchiko and Mount Fuji, adding a peaceful and quiet atmosphere perfect for a idyllic getaway.
The traditional Japanese breakfast is a standout feature with guests raving about its delicious, varied and plentiful offerings, set against a backdrop of the beautiful lake view. While the hotel currently lacks dinner options, the breakfast experience more than compensates, showcasing authentic Japanese cuisine that leaves a lasting impression.
Rooms at Kawaguchiko Hotel blend traditional Japanese style with spacious comfort, offering stunning vistas of the lake and Mount Fuji. The ample space, particularly in the traditional tatami rooms, is highly appreciated, though some furnishings might be a bit outdated. Despite this, the rooms are generally well-maintained and clean, adding to the overall charm and cultural experience.
Cleanliness at the hotel receives mixed reviews. Many guests find the rooms and facilities spotless and comfortable, admiring the clean and well-maintained traditional tatami rooms. However, some guests point out areas needing improvement, such as dusty carpets, bathrooms and occasional minor pest issues.
The hotel staff is frequently commended for their exceptional service, politeness and helpfulness, often going above and beyond to ensure a pleasant stay. The proficient English spoken by the staff also eases communication for international travelers, further enhancing the hospitable atmosphere.
Wi-Fi at the hotel garners mixed feedback with some guests enjoying strong and reliable connections while others experience slow speeds and spotty coverage. There's room for improvement to ensure a consistently satisfactory internet experience for all guests.
Kawaguchiko Hotel's onsen facilities are a major highlight, offering serene views of Lake Kawaguchi and Mount Fuji. These traditional hot springs provide a relaxing and memorable experience with both the public and female onsens frequently praised for their cleanliness and picturesque settings.
The hotel also features a newly built gym equipped adequately for maintaining fitness routines, along with convenient and well-maintained parking options. Family-friendly amenities and spacious traditional rooms make Kawaguchiko Hotel an ideal choice for family holidays, although some additional attention to cleanliness and maintenance would enhance the overall experience.
In summary, Kawaguchiko Hotel's prime location, stunning views, exceptional traditional breakfast and dedicated staff create a welcoming and memorable stay. While there are areas for improvement, particularly in terms of cleanliness and Wi-Fi connectivity, the hotel retains its charm and appeal for travelers seeking a blend of modern comfort and traditional Japanese hospitality. Show more
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Hotel with Spa
Offering a blend of traditional and modern amenities, Kawaguchiko Hotel provides a relaxing spa experience with hot spring baths and scenic views. Guests appreciate the attentive service and serene atmosphere.
Family Friendly Hotel
The hotel offers spacious cottages and Japanese-style family rooms. Guests can enjoy various dining options, including BBQ facilities and room service. Its location provides easy access to nearby attractions.
Hotel with Parking
This hotel offers parking, and is well-reviewed. It is conveniently located in the Fujikawaguchiko area.
EV charging stations
Hotel with EV Charging Stations
This hotel offers an electric car charging station. Reviews highlight its blend of old-fashioned charm with modern amenities and fantastic staff.
3-Star Hotel
This hotel offers a wonderful experience of traditional culture with modern comfort. The bath house comes as promised with a phenomenal view of Mt. Fuji.
Business Hotel
Hotel with Gym
Room Types
Twin Room - Non SmokingThis air-conditioned room features carpeted floors, a TV and a fridge. Includes a seating area with a sofa and an en suite bathroom.
Economy Japanese-Style Twin Room with toilet - Non-SmokingFeatures tatami (woven-straw) flooring and Japanese futon bedding. This air-conditioned room features a TV and a fridge. Comes with an en suite bathroom.
Cottage - Non SmokingThe spacious family room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The family room provides an electric kettle, tumble dryer, a sofa, a carpeted floor, as well as a flat-screen TV. The unit has 6 beds and 4 futons.
Japanese-Style Room - Non SmokingThe family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room has carpeted floors, a seating area with a flat-screen TV, an electric kettle, a sofa as well as lake views. The unit has 4 futons.
Japanese-Style Family Room - Non SmokingThe family room offers air conditioning, tatami, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 6 futons.
Guest Reviews
8.0
Very Good
Location
Kawaguchiko Hotel offers a prime location with stunning lake views, directly facing Lake Kawaguchiko. Guests frequently highlight the hotel's proximity to various attractions, such as the train station, which is within a 10-15 minute walk and bus stops, making it convenient for exploring the area. The hotel is also near popular sights like the Mt. Fuji ropeway and local restaurants, adding to its allure.
The views from the hotel are a significant draw with guests able to see both Lake Kawaguchiko and Mount Fuji, some even from the rooms and the public bath. The serene setting provides a peaceful and quiet atmosphere, perfect for a relaxing stay.
Despite being a bit older, the hotel's historical charm and cleanliness are appreciated by visitors. Its location offers easy access to scenic walks around the lake and nearby nature spots, ensuring a pleasant experience for tourists. Guests also mention excellent service and friendly staff, enhancing their overall stay.
The traditional Japanese breakfast is well-received, adding an authentic touch to the experience. Whether for a family holiday or a getaway to enjoy nature's beauty, Kawaguchiko Hotel's strategic location and picturesque surroundings make it an excellent choice for travelers.
Breakfast
The breakfast experience at Kawaguchiko Hotel is nothing short of exceptional, making it one of the highlights of the stay. Guests rave about the traditional Japanese breakfast, which is consistently described as delicious, varied and plentiful. The presentation of the meals is meticulously done, offering an authentic taste of Japanese cuisine with dishes like houtou and grilled fish with pickles.
The breakfast setup often features a beautiful view of the lake, making the dining experience even more special. The hotel also provides excellent coffee in the lobby, which is a delightful addition post-breakfast. Many reviews highlight the helpful and courteous staff, contributing to the overall positive meal experience.
The generous portions ensure that guests leave feeling full and satisfied. The breakfast not only exceeds expectations but is highly recommended for its high quality and luxurious feel despite being reasonably priced. Overall, Kawaguchiko Hotel's breakfast is celebrated for its traditional flavors, variety and the unique cultural experience it offers.
Dinner
Kawaguchiko Hotel boasts a dining hall with a beautiful view and automatic service, offering a spacious room perfect for enjoying a nice meal. Guests often express their satisfaction with the traditional and very delicious breakfast served, which stands out in comparison to other hotels. However, many have noted a lack of dinner options at the hotel. With no restaurant or dining option available in the evening and no buffets, guests are advised to plan in advance as the surrounding area is relatively quiet with many shops and restaurants closing early. Some visitors have found alternative dining experiences at nearby venues, such as a Teppanyaki restaurant near the station, but more delivery options would be appreciated. Despite the limitation on evening meals, the overall ambiance and views, including the onsen bath overlooking Mount Fuji, contribute positively to the stay. The hope remains for a future where the hotel reopens its dinner services, adding to the already enjoyable experience.
Rooms
The rooms at Kawaguchiko Hotel offer a blend of traditional Japanese style and spacious comfort, making them a unique experience for guests seeking an authentic touch. Many guests appreciated the ample space, noting that the rooms are large by Japanese standards and comfortable for families. The views from the rooms are a significant highlight with stunning vistas of Lake Kawaguchi and Mount Fuji frequently mentioned, providing a serene and picturesque setting.
The traditional tatami rooms are particularly favored, often described as atmospheric, warm and cozy. These rooms are not only spacious but also well-maintained and clean, adding to their appeal. The classic decor, featuring tatami mats and futons, adds to the cultural experience, although some furnishings are reported to be outdated or in need of renovation. Despite this, the overall charm and nostalgic vibe of the accommodations seem to enhance the stay for many guests.
Comfortable bedding and clean bathrooms contribute positively to the experience, although there are a few instances of outdated facilities and minor maintenance issues. Guests highlighted occasional cleanliness concerns, such as dust or minor pests, but these were relatively rare amid the otherwise positive feedback on room upkeep.
Overall, Kawaguchiko Hotel’s rooms strike a balance between traditional Japanese aesthetics and modern comfort, making them a popular choice for those looking to immerse themselves in local culture while enjoying breathtaking natural views.
Beds
The beds at Kawaguchiko Hotel receive a mixed yet predominantly positive response. Guests appreciated the comfortable and clean beds with many highlighting the traditional Japanese-style bedding, including tatami mats and futons. The futons frequently garnered praise for their comfort and authentic experience, often being described as very comfortable and relaxing.
Some reviewers noted that the mattresses used on the tatami mats enhanced the sleeping experience. The bedding and modern sheets also contributed positively to the overall comfort. A few guests mentioned the excellent Japanese mats, spacious rooms and complimentary bed preparation services by the staff.
However, there were occasional mentions of discomfort with some guests finding the futon beds hard or thin. A few also noted issues with the old, squeaky beds and occasional concerns about cleanliness, such as dust and bugs. Despite these points, the general consensus leans towards a comfortable and pleasing night's sleep at the Kawaguchiko Hotel, especially for those who appreciate traditional Japanese lodging.
Cleanliness
Kawaguchiko Hotel has a mix of reviews when it comes to cleanliness. On the positive side, many guests noted that the rooms and facilities were clean and comfortable with some even describing the hotel as impeccably clean. The traditional and clean tatami rooms were particularly appreciated, as were the clean and well-maintained surrounding facilities. Several guests mentioned that the hotel, despite being old, was very clean and the overall atmosphere was pleasant and welcoming.
However, there were also notable complaints about cleanliness. Several reviews pointed out issues such as dust, spider webs and dirty bathrooms. Some guests felt that the cleaning was not thorough, mentioning specific areas like carpets, bathrooms and the hallway as needing more attention. The presence of mold, dust and residues in various parts of the hotel, including the onsen and the vicinity of the free toaster and microwave, detracted from the experience for some. Additionally, there were remarks about the hotel being generally run down and outdated with some rooms having a musty smell and worn-out furniture.
In summary, while many guests found the hotel's cleanliness satisfactory and appreciated the clean and comfortable rooms, there are areas for improvement, particularly in terms of thoroughness and attention to detail in cleaning. The contrast between the positive and negative experiences suggests that while the hotel can offer a pleasant stay, consistency in cleanliness remains a concern.
Staff
At Kawaguchiko Hotel, visitors consistently highlight the exceptional service and the dedicated efforts of the staff. Guests describe the staff as friendly, extremely polite and notably helpful, often going out of their way to make stays comfortable and enjoyable. Many reviews emphasize the welcoming atmosphere created by the front desk with numerous mentions of a smooth and efficient check-in and check-out process.
The hotel's team, including cleaning staff and shuttle service members, receive constant praise for their attentiveness and prompt responses. Travelers appreciate the staff's proficiency in English, which significantly eases communication. Besides being courteous and kind, the employees are also highlighted for their professionalism and willingness to assist with travel itineraries, making dining recommendations and even offering rides to the station.
Overall, the hotel staff's thoughtful service, friendly demeanor and commitment to hospitality leave a lasting positive impression on guests from around the globe.
Wi-Fi
The Wi-Fi experience at Kawaguchiko Hotel appears to be mixed. Several guests appreciated strong and reliable connections with some describing the Wi-Fi service as awesome. The availability of Wi-Fi is also noted by multiple reviewers. However, there are significant mentions of poor connectivity issues. Some guests faced slow speeds, spotty coverage, weak signals in rooms and trouble maintaining a steady connection, which affected their ability to use social media and other online services. While there are positive remarks regarding Wi-Fi quality, it is clear that improvements are needed to ensure a consistent and satisfactory internet experience for all guests.
Spa
Kawaguchiko Hotel’s spa facilities are a highlight for many guests, primarily due to their stunning views and traditional onsen experience. The onsens, many of which are located on the top floors, offer breathtaking views of Lake Kawaguchi and Mount Fuji, providing a serene and memorable experience. Guests frequently mention the fabulous views from both the public and female onsens, which add to the enjoyment of a relaxing hot spring bath.
The hotel features spacious and well-equipped baths, available 24/7, which many find very convenient. Several visitors appreciated the cozy and traditional atmosphere of the onsen, noting its relaxing and pleasant ambiance. The large communal baths are consistently praised for their cleanliness and the excellent views they offer, making them a perfect spot for a long soak.
Despite a few comments about the age of some facilities and occasional temperature issues in the changing rooms, the overall feedback about the onsen experience is highly positive. The hot springs are described as comforting and a great way to unwind at the end of the day. The public baths are well-maintained and the addition of features like bubble baths enhances the experience, although some equipment didn't work for every visitor.
In summary, Kawaguchiko Hotel’s onsen and spa facilities provide a highly enjoyable and picturesque retreat, particularly for those looking to enjoy the sights of Mount Fuji and Lake Kawaguchi while immersing in the traditional Japanese bathing culture.
Gym
The gym at Kawaguchiko Hotel offers a range of basic workout equipment, including a treadmill, rowing machine, weight bench, dumbbells and a bike. Guests appreciated the adequate equipping of the facilities and the pleasant service provided. The gym is newly built and accessible for free, presenting a decent option for those looking to maintain their fitness routine during their stay.
Parking
Kawaguchiko Hotel offers several parking options for guests, including free parking spaces, a garage and a convenient basement car park directly under the hotel. Guests have highlighted the convenience of the parking arrangements with some noting that reserved spots are available. The parking lot is well-maintained and overnight parking is free of charge. However, some have mentioned that the parking spaces are narrow and the lot itself is relatively small, making it a bit challenging for larger family cars to maneuver. Despite these minor drawbacks, the overall feedback on parking has been positive, emphasizing the ease of access from the parking areas to the rooms and the added benefit of a free shuttle bus to the station, enhancing the overall convenience for guests.
Family
Kawaguchiko Hotel is praised for its family-friendly environment and accommodations that cater to both adults and children. Guests appreciate the spacious and clean rooms, particularly the traditional Japanese tatami rooms, which provide a nostalgic and unique experience for families. Comfortable futons and exceptional bedding add to the comfort, making family stays enjoyable. Families found the hotel convenient with amenities such as luggage storage and free transport enhancing their stay.
The onsen bath with its views of Mount Fuji, is a highlight and a memorable experience for many families. The hotel offers features like kids’ menus and child-friendly services, making it suitable for families with children of various ages. The large bath area is spacious and ideal for families with children, while the hotel's peaceful and relaxing atmosphere contributes positively to family outings.
However, some aspects, such as cleanliness issues in certain areas and the dimly lit building, were pointed out as areas needing improvement. Despite these shortcomings, the friendly and thoughtful staff contributed significantly to creating memorable family holidays. Families felt welcomed with the hotel accommodating their specific needs, such as providing ample towels and managing unexpected situations well.
Overall, Kawaguchiko Hotel offers a traditional Japanese experience coupled with family-centric services, making it an appealing choice for a family holiday in a location suitable for enjoying nearby attractions like Fuji-Q Highland.
3 Star
Kawaguchiko Hotel offers a notable experience that aligns well with its three-star rating, providing a warm and attentive welcome for its guests. The hotel presents a charming blend of traditional Japanese architecture and retro decor, which evokes a nostalgic feel reminiscent of the Showa era. Despite the dated amenities and facilities, the hotel’s characterful and clean environment delivers a calm and pleasant atmosphere.
The location is convenient, situated a 10-minute walk from the station, though some guests may find it a bit distant from central restaurants and other services. The hotel’s rooms are spacious, offering a magnificent view of Mt. Fuji and Kawaguchi Lake, further enhancing the stay for guests, especially families and those looking for a serene retreat.
Ideal for small family gatherings and activities like snorkeling and fishing, Kawaguchiko Hotel remains satisfactory despite its aged facilities. The traditional ambiance, combined with the historical and antique design elements including Tudor-style building and Morris wallpaper, adds to its charm. While the hotel may not appeal to those seeking modern, newly built accommodations, it provides high cost-performance and is worth recommending for those who appreciate a retro flair. Overall, it’s a well-rounded choice for travelers looking to immerse themselves in a piece of Japanese nostalgia.
No, Kawaguchiko Hotel doesn't have any pool.
Yes, a spa is available at Kawaguchiko Hotel.
No, Kawaguchiko Hotel doesn't allow dogs.
Yes, parking facilities are available at Kawaguchiko Hotel.