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Summary of reviewsRichmond Hotel Fukushima Ekimae stands out as a highly recommended accommodation option, particularly for its exceptional location and cleanliness. Situated right next to Fukushima Station's west exit, guests benefit from a mere 2-5 minute walk to both JR and Shinkansen lines, making transportation accessible and convenient. The nearby convenience store also adds to the ease of accessing essentials.
The rooms receive consistent praise for their spaciousness and cleanliness. Guests appreciate the modern, well-organized layouts, large comfortable beds and practical amenities, including spacious desks ideal for business travelers. The hotel’s attention to detail ensures a comfortable and restful stay, enhanced by luxurious room features such as large bathtubs and a separation between bathing and sleeping areas.
Cleanliness extends throughout the hotel with both public areas and individual rooms being meticulously maintained. This high standard of cleanliness, combined with the hotel's new and modern feel, contributes significantly to a pleasant atmosphere for guests.
The staff's exceptional customer service enhances the overall guest experience. Described as helpful, accommodating and attentive, the staff’s politeness and friendliness are frequently highlighted. Front desk services, in particular, are notable for their proficiency in English and responsiveness, making communication smooth for international visitors.
Breakfast receives mixed reviews. While many guests find it delicious with a reasonable variety for a 3-star hotel, others feel it could benefit from more diverse options, particularly reflecting local flavors. The venue's narrow space sometimes makes the breakfast experience feel cramped and replenishment of food items can be slow.
Wi-Fi experiences are varied with several guests finding it reliable but others reporting issues such as weak signal strength and occasional instability. Nonetheless, many guests were satisfied with the connection.
The beds are generally well-received for their comfort and size, contributing to a restful sleep. Although some guests mention minor discomfort with pillows and mattress firmness, the overall consensus is positive.
For business travelers, the hotel’s amenities and facilities meet the essential needs, providing a neat and comfortable working environment. Strategic placement of outlets and a large round table enhance the convenience for business tasks. Additional features like coin laundries and a connected parking lot add to the hotel's suitability for extended business stays.
Accessibility is another strong point. The hotel's close proximity to public transportation, thoughtful parking facilities and accessible room designs make it particularly accommodating for guests with disabilities.
In summary, Richmond Hotel Fukushima Ekimae offers excellent service, a convenient and accessible location, clean and spacious rooms and thoughtful amenities, making it a top choice for both leisure and business travelers. Show more
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Business Hotel
Located just a 1-minute walk from JR Fukushima Station, this hotel provides convenient access for business travelers. It offers a 24-hour front desk, free Wi-Fi, and services such as express check-in/check-out and luggage storage. The hotel also has on-site parking and a self-service laundry room.
Accessible Hotel
Richmond Hotel Fukushima Ekimae offers wheelchair accessible toilets within the hotel and in rooms, as well as wheelchair accessible bathrooms. The hotel provides wheelchair and shower chair rental services. It features a flat entrance with an intercom for assistance and tactile paving, along with an accessible elevator. Ostomate facilities are available in the accessible toilet.
3-Star Hotel
Located a 1-minute walk from JR Fukushima Station, this hotel offers a 24-hour front desk and free property-wide Wi-Fi. It provides a breakfast with various Japanese and local dishes. Spacious rooms offer a refreshing change from typical Japanese accommodations.
Room Types
Single Room - Non-SmokingRooms are fitted with a flat-screen TV with video-on-demand programmes. A fridge, a telephone and an electric kettle with teabag/coffee are also included.
Single Room - SmokingRooms are fitted with a flat-screen TV with video-on-demand programmes. A fridge, a telephone and an electric kettle with teabag/coffee are also included.
Double Room - Non-Smoking Rooms are fitted with a flat-screen TV with video-on-demand programmes. A fridge, a telephone and an electric kettle with teabag/coffee are also included.
Double Room - SmokingRooms are fitted with a flat-screen TV with video-on-demand programmes. A fridge, a telephone and an electric kettle with teabag/coffee are also included.
Twin Room - Non-SmokingRooms are fitted with a flat-screen TV with video-on-demand programmes. A fridge, a telephone and an electric kettle with teabag/coffee are also included.
Twin Room - SmokingRooms are fitted with a flat-screen TV with video-on-demand programmes. A fridge, a telephone and an electric kettle with teabag/coffee are also included.
Triple Room - Non-SmokingProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.
Triple Room - SmokingFeaturing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room has a tea and coffee maker, pajamas and a TV. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
Richmond Hotel Fukushima Ekimae is highly praised for its exceptional location, making it a top choice for travelers looking for convenience. It is situated right next to Fukushima Station's west exit, just a short 2-5 minute walk away. This proximity allows guests easy access to transportation, including JR and Shinkansen lines. Additionally, the hotel offers convenient amenities, such as a nearby convenience store, which is especially beneficial for guests needing quick access to essentials. The location is also advantageous for those traveling with luggage or looking to explore nearby shopping, restaurants and business areas. Overall, the hotel's placement in front of the station ensures excellent transportation access and a pleasant stay.
Breakfast
Richmond Hotel Fukushima Ekimae offers a breakfast experience that has received a mix of feedback from guests. While many have praised the breakfast as delicious and good for a 3-star hotel, others found it meager with limited options, especially for side dishes. The fare is primarily Japanese, served in a buffet style or as set meals due to COVID-19 measures with a reasonable variety of dishes available.
Guests have noted that the breakfast venue, an izakaya on the first floor, is quite narrow and can feel cramped when crowded. Some appreciated the effort to provide a wide selection given the space limitations, but others felt the menu could use more variety and creativity, particularly dishes that reflect Fukushima's local flavors. The grilled mackerel, although tasty, was pointed out for being overly bony.
Service-wise, some found staff helpful, yet the replenishment of food items was occasionally slow. Concerns about the breakfast not living up to the hotel's grade and the service being somewhat chaotic at times were also mentioned. On the positive side, the hotel's location and easy access to the breakfast venue were highlighted as convenient.
Overall, while there is room for improvement, particularly in offering more diverse and abundant choices, Richmond Hotel Fukushima Ekimae provides a pleasant breakfast experience with some delicious options that can start your day on a positive note.
Rooms
The rooms at Richmond Hotel Fukushima Ekimae consistently receive positive feedback from guests, particularly for their spaciousness and cleanliness. Many guests found the rooms to be surprisingly large, providing ample space for comfortable relaxation even with multiple large suitcases. The beds are often described as large and comfortable, contributing to a restful stay.
The hotel's newly established status is often mentioned with rooms exuding a sense of modernity and cleanliness. Many guests appreciated the hotel's attention to detail, noting the neatness and the well-organized layout of the rooms. The rooms also feature convenient amenities including spacious desks, providing a practical work environment.
Additional positive remarks include the hotel's amenities selection, which guests can collect from the first floor and the luxurious feel of the room's interiors. Some reviewers highlighted specific room features like the large bathtub and the separation between the bath and the sleeping area, which enhance the overall comfort and utility.
Overall, the combination of ample space, cleanliness, modern facilities and well-thought-out room design creates a highly satisfactory experience for guests at the Richmond Hotel Fukushima Ekimae. The attentiveness of the staff and the overall quality of the accommodations leave guests impressed and comfortable during their stay.
Beds
The beds at Richmond Hotel Fukushima Ekimae receive considerable praise for their comfort and size. Many guests highlight that the beds are very comfortable and spacious, making for a relaxing experience. The beds are frequently described as large and big, contributing to a restful sleep. The mattresses are mentioned positively for their comfort with some guests noting the firmness was just right, while others enjoyed the cozy feeling. Cleanliness is also a strong point with many stating that the beds were clean. However, some reviews mention that the pillows were too soft and caused discomfort and occasional issues with mattress firmness and spring quality were noted. Despite these minor drawbacks, the overall consensus is that the beds provide a good night's sleep in a comfortable and inviting setting.
Cleanliness
Richmond Hotel Fukushima Ekimae consistently receives high praise for its exceptional cleanliness. The hotel and its facilities are described as very beautiful, tidy and spacious, creating a comfortable and pleasant atmosphere for guests. Reviews repeatedly highlight the rooms as very clean, bright and well-maintained. The hotel is noted for its strong sense of cleanliness and the thorough attention to detail ensures that both public areas and individual rooms remain spotless. Guests appreciate the spacious layout of the rooms, which are not only clean but also comfortable and easy to use. The cleanliness extends to the public bath area, which is equally well-kept. The hotel's convenient location close to the station further adds to its appeal. Although there are occasional mentions of minor issues, the overall impression is that of a reliably clean and well-managed establishment, ensuring a pleasant stay for guests.
Staff
The staff at Richmond Hotel Fukushima Ekimae consistently receive praise for their exceptional customer service. They are described as very helpful, accommodating and attentive with multiple guests noting their politeness and friendliness. Front desk interactions stand out, as the staff are frequently highlighted for being responsive, easy to ask questions and proficient in English, making communication smooth for international visitors. The staff's attention to detail and warm hospitality enhance the overall guest experience. Visitors appreciate the staff's flexibility, professionalism and ability to manage even during crowded times at the reception. Overall, the hotel's personnel are noted for their efficiency, kindness and dedication to providing excellent service, contributing significantly to the positive guest reviews.
Wi-Fi
Guests at the Richmond Hotel Fukushima Ekimae have shared varied experiences with the Wi-Fi. Many found it reliable and good, but a notable number reported difficulties. Issues included trouble understanding where the Wi-Fi password was located, weak signal strength and instability, particularly in the evening. Some guests even experienced the Wi-Fi suddenly stopping for about an hour, which added to their frustration. Overall, while some were satisfied with the connection, others found it challenging and inconsistent.
3 Star
Richmond Hotel Fukushima Ekimae is a solid choice for travelers seeking a budget-friendly option with essential amenities. As a three-star establishment, it meets the expectations for its rating, providing good service and value for the price. While it’s categorized as a business hotel and the experience is similar to other business hotels, its cleanliness stands out positively. The facilities and services meet basic needs, although they lack the weightiness typically associated with a higher-star rating. Despite some areas needing improvement, the hotel remains a reasonable and affordable option for business and budget-conscious travelers.
Business
Richmond Hotel Fukushima Ekimae is a business-oriented accommodation that caters well to both business travelers and tourists. The hotel meets expectations commonly associated with business hotels and is particularly noted for its neat and comfortable environment. It offers a complete working environment with convenient outlets placed strategically, making desk work easy and comfortable. Guests have found the large round table particularly useful for business tasks.
Moreover, the hotel provides flexible and supportive services for business travelers, including coin laundries for those on longer stays and a parking lot for those traveling by car. Despite lacking a restaurant and a morning paper at the front desk, it still fulfills the key requirements of a business trip. The overall consensus is that it is an ideal choice for business travelers seeking comfort and convenience during their stay.
Accessible
Richmond Hotel Fukushima Ekimae offers a high level of accessibility, making it a favorable choice for guests with disabilities. The hotel’s proximity to public transport and the Fukushima station, which is only a few minutes' walk away, ensures convenience for everyone, especially the elderly. The parking facilities are particularly commendable with a well-marked, easy-to-locate and manageable multi-level parking lot connected directly to the building.
Guest reviews highlight the thoughtful and empathetic service provided during check-in, particularly beneficial for those with hearing impairments. The hotel features facilities geared towards accessibility, including rooms designed for easy access, even for those in a wheelchair and an elevator exclusive to hotel guests for added convenience. Additionally, the presence of a convenience store underneath the building adds to the ease of stay.
Overall, Richmond Hotel Fukushima Ekimae is noted for its excellent accessibility, convenient location and thoughtful amenities, making it a top recommendation for travelers with disabilities.
No, Richmond Hotel Fukushima Ekimae doesn't have any pool.
No, a spa isn't available at Richmond Hotel Fukushima Ekimae.
No, Richmond Hotel Fukushima Ekimae doesn't allow dogs.
No, parking facilities aren't available at Richmond Hotel Fukushima Ekimae.
No, Richmond Hotel Fukushima Ekimae doesn't have a gym.