Hotel Factory Green Bogotá Occidente Calle 80 is well-regarded for its strategic location, high-quality breakfast, comfortable rooms, cleanliness, friendly staff and generally comfortable beds.
The hotel boasts a prime position for event attendees at Medplus Coliseum and Coliseo Live and is conveniently located along Route 80, providing easy access for travelers. The tranquil area on the outskirts of Bogotá offers a peaceful escape from the city's center, though it has limited public transportation options. Both business and leisure travelers find the location advantageous.
Guests praise the breakfast for its wide variety and delicious offerings with omelettes made to order adding a personalized touch. The friendly, helpful staff enhance the dining experience, although there are occasional mentions of buffet replenishment and temperature issues.
Rooms are appreciated for their comfort and cleanliness, featuring cozy beds with big, soft mattresses. However, some guests note that the rooms can be small and report issues with musty smells and humidity. The lack of amenities such as air conditioning and limited entertainment options are additional points of contention.
Cleanliness throughout the hotel is frequently commended with guests noting that facilities are in excellent shape and rooms are generally very clean. However, there are mentions of inconsistencies in the frequency of room cleaning and towel replacement.
The staff at Hotel Factory Green Bogotá Occidente Calle 80 receive widespread acclaim for their warmth and helpfulness, ensuring a positive guest experience. Individuals like Jessica Beltran from the reception are highlighted for their exceptional service. While there is room for improvement in customer service consistency, the overall atmosphere is welcoming and attentive.
Beds and pillows are reported to be comfortable and clean, contributing to a restful stay, though certain guests have experienced issues with some mattresses, pointing to a need for maintenance improvements.
In summary, Hotel Factory Green Bogotá Occidente Calle 80 offers a pleasant stay with excellent service, strategic location and comfortable amenities, making it a favorable choice for visitors to Bogotá.