Appart'City Classic Genève - Gaillard
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Summary of reviewsAppart'City Classic Genève - Gaillard is positively regarded for its strategic location, making it an ideal base for budget-conscious travelers seeking easy access to Geneva. Situated near the Swiss border, the hotel is well-connected to the city center and the airport via tram line 17 with numerous amenities like supermarkets and local shops nearby. While the surrounding neighborhood receives mixed reviews, its tranquility and scenic mountain views make it a desirable retreat.
Guests often commend the hotel’s breakfast for being excellent, generous and varied, notably enjoying items like waffles and scrambled eggs, along with the friendly service from staff members like Fetta and Netta. The spacious apartments are generally found to be comfortable and well-equipped with kitchenettes, offering good value for money. Beds are typically described as comfortable, enhancing the overall stay experience.
However, some areas require attention. Cleanliness and maintenance issues are recurrently highlighted, including reports of stained carpets and bed linens, unpleasant odors and oversight in room maintenance. Though reception staff, including Munina and Sophia, are praised for their friendliness and helpfulness, there are occasional mentions of unprofessional behavior and inconsistent service. The wifi, while often praised for its reliability, also receives feedback about connectivity issues.
Parking facilities receive mixed feedback; while secure underground parking is appreciated, the outdoor parking area is seen as less reputable and poorly maintained. Additionally, specifics in bed arrangements sometimes do not meet guest expectations with reports of discomfort related to sofa beds and booking inaccuracies.
Overall, Appart'City Classic Genève - Gaillard provides a practical and pet-friendly lodging option offering good value for money, particularly for short stays. While there are positive attributes, especially regarding location, breakfast and staff friendliness, improvements in cleanliness, maintenance and some service aspects would significantly enhance the guest experience.
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Guests often commend the hotel’s breakfast for being excellent, generous and varied, notably enjoying items like waffles and scrambled eggs, along with the friendly service from staff members like Fetta and Netta. The spacious apartments are generally found to be comfortable and well-equipped with kitchenettes, offering good value for money. Beds are typically described as comfortable, enhancing the overall stay experience.
However, some areas require attention. Cleanliness and maintenance issues are recurrently highlighted, including reports of stained carpets and bed linens, unpleasant odors and oversight in room maintenance. Though reception staff, including Munina and Sophia, are praised for their friendliness and helpfulness, there are occasional mentions of unprofessional behavior and inconsistent service. The wifi, while often praised for its reliability, also receives feedback about connectivity issues.
Parking facilities receive mixed feedback; while secure underground parking is appreciated, the outdoor parking area is seen as less reputable and poorly maintained. Additionally, specifics in bed arrangements sometimes do not meet guest expectations with reports of discomfort related to sofa beds and booking inaccuracies.
Overall, Appart'City Classic Genève - Gaillard provides a practical and pet-friendly lodging option offering good value for money, particularly for short stays. While there are positive attributes, especially regarding location, breakfast and staff friendliness, improvements in cleanliness, maintenance and some service aspects would significantly enhance the guest experience.
3-Star Aparthotel
Located in Gaillard, near Geneva, this aparthotel offers self-catering accommodation. It is suitable for travelers seeking independence and flexibility.
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Parking
Guest Reviews
'Appart'City Classic Genève - Gaillard' boasts a prime location for guests aiming to explore Geneva without the hefty price tag associated with staying within the city. The hotel is strategically situated near the Swiss border, making it extremely convenient for border crossings and a short journey to downtown Geneva. Transportation is hassle-free with tram line 17 stopping right in front of the hotel, providing a direct link to the city center and the airport in about 20 minutes. Guests appreciate the proximity to various amenities, including supermarkets, bakeries and local shops.
Despite the accessible and central location, the surrounding neighborhood has mixed reviews with some describing it as run-down and lacking in attractions. However, the tranquility of the area was noted, offering a quiet retreat while still being well-connected. The scenic mountain views add to the charm, making it an ideal base for a peaceful stay with easy access to urban conveniences.
The hotel's setting ensures great value for money, catering well for those visiting Geneva and Switzerland. The convenient access to public transport, combined with nearby grocery stores and eateries, provides practical benefits for both short and extended stays. Parking can be a bit of a challenge, but the overall accessibility and amenities make it a solid choice for travelers.
Guests at Appart'City Classic Genève - Gaillard had a predominantly positive experience with the hotel’s breakfast offerings. Many appreciated the breakfast, describing it as very good, excellent, generous and complete. The quality and variety of the food were frequently praised with specific mentions of waffles and scrambled eggs adding a delightful touch to the spread. Several guests also highlighted the friendly and attentive service provided by the breakfast staff, particularly noting the helpfulness and friendliness of the staff named Fetta and Netta.
However, some guests felt the breakfast could use more variety, particularly noting the lack of fruits and sweets that didn't meet their expectations. A few found the price a bit steep and suggested that breakfast should be included in the room rate. Despite these minor criticisms, the overall sentiment suggests that the breakfast at Appart'City Classic Genève - Gaillard generally enhances the stay of its guests.
The accommodations at Appart'City Classic Genève - Gaillard offer a range of spacious apartments that many guests find to be very comfortable and well-equipped. Rooms are frequently described as large, functional and often come with convenient kitchenettes featuring a fridge, stove and microwave. Despite the roominess and the pleasant layouts, issues with cleanliness have been noted; some guests have reported dirty carpets, musty smells and occasionally unclean furniture. Additionally, there's feedback indicating rooms can be very cold and some maintenance is required with problems such as broken fixtures and outdated decor being mentioned. Beds are generally comfortable and the bathrooms, albeit occasionally in need of practical updates, are mostly clean. The establishment is praised for good value for money and a convenient location for reaching the center of Geneva. However, there are also remarks about the property needing renovations to address old furnishings and some unresolved cleanliness concerns. While the spaciousness and functionality of the rooms are strong points, attention to maintenance and hygiene would improve the overall guest experience.
The beds at Appart'City Classic Genève - Gaillard generally receive positive remarks from guests for their comfort and quality. Many guests appreciate the clean, cozy rooms and find the beds particularly comfortable, often mentioning the comfortable mattresses and the high-quality bedding. Some rooms even offer large bed spaces, providing both comfort and functionality, especially with the addition of outlets next to the beds.
However, there are some inconsistencies that guests have noted. Several reviews pointed out issues with booking specifics, such as expecting a double bed but finding two single mattresses pushed together or being provided with twin beds instead of a king-size bed. Additionally, the sofa beds seem to be less favorable, often described as uncomfortable and even having stained mattresses.
Cleanliness of the bed linen has also been a concern for some with mentions of unpleasant odors and instances where the bedsheets had not been changed. Some guests noted issues with the firmness of the beds, finding them too firm for their liking, while others mentioned problems with bed functionality, like broken bed legs and uncomfortable zippers in the middle of the mattress.
Overall, while the comfort of the beds at Appart'City Classic Genève - Gaillard is frequently praised, attention to detail in bed assignments and maintaining high standards of cleanliness and functionality could enhance the guest experience further.
Appart'City Classic Genève - Gaillard appears to have very mixed reviews regarding its cleanliness. Some guests found their rooms to be clean and in line with their expectations, describing the residences as clean, cool and acceptable. Positive feedback also highlighted the friendly and kind reception staff.
However, the majority of feedback points to significant issues in terms of cleanliness and maintenance. Many guests reported stained carpets, dirty duvets and thick dust with some mentioning more severe concerns like blood and yellow stains on bed linens and a pervasive odor of cigarettes and even cat urine. The entrance, hallways and rooms were frequently described as smelly with smoke and pot odors being prevalent.
Moreover, there were numerous mentions of neglected maintenance, including torn sheets, chipped bathroom ceilings, sticky floors and even mold on bathroom ceilings. Issues with hygiene extended to the kitchen areas, described as greasy with unclean countertops and leftover food residues.
There were also reports of cleaning being infrequent with some guests observing that the linens were not laundered regularly and the cleaning service was almost nonexistent during longer stays. This has resulted in some guests finding the overall cleanliness of the hotel far from satisfactory, emphasizing a need for more rigorous cleaning protocols and renovations to address the worn-out state of the establishment.
Overall, while some aspects of the hotel met guest expectations in terms of basic cleanliness, the overwhelming feedback suggests that significant improvements are necessary to address extensive cleanliness and maintenance issues.
The staff at Appart'City Classic Genève - Gaillard predominantly receive positive feedback from guests. Described as friendly, welcoming and helpful, the staff at the reception, particularly individuals like Munina and Sophia, are often highlighted for their efficiency and willingness to assist. Many visitors feel well-received and commend the staff for being attentive and responsive to their needs. There is notable praise for the ability of the reception staff to communicate effectively, provide good advice and be solution-oriented, which adds to a positive guest experience.
However, a fraction of the reviews point to inconsistencies in professionalism and responsiveness. Some guests reported issues with unhelpfulness and a lack of emergency support. There are occasional remarks about incidents where the reception staff were perceived as unprofessional or unfriendly. These elements suggest that while many guests have positive interactions, there are opportunities for the management to ensure a consistently high standard of service across all interactions.
Overall, Appart'City Classic Genève - Gaillard appears to maintain a generally favorable impression regarding staff friendliness and helpfulness with some areas flagged for improvement to enhance the guest experience fully.
The wifi experience at Appart'City Classic Genève - Gaillard receives mixed reviews. Many guests praised the excellent wifi and stable internet connection, highlighting good reception and reliability. However, there are several mentions of connectivity issues with some guests finding it difficult to connect or facing intermittent problems. Overall, while many found the wifi satisfactory, there is a clear indication that improvements in consistency and accessibility could enhance the experience for all visitors.
Appart'City Classic Genève - Gaillard provides a variety of parking options for guests, including underground and outdoor parking facilities. The private parking is secure, though it comes with an additional daily fee ranging between €6 and €10. While the availability of these parking spaces is often praised, the conditions and convenience have mixed reviews.
Guests highlight the ease of accessing the underground parking, describing it as secure and reasonably priced. However, several reviews point out that the outdoor parking area is in poor condition, often poorly lit and sometimes littered with abandoned items. There were also mentions of damaged cars and missing tiles in the parking entrance.
Despite some inconsistencies with parking codes and the ability to reserve spaces in advance, the hotel does offer a secure and exclusive parking experience with both indoor and outdoor options available upon reservation. The convenience of having plentiful parking spaces, especially in such a great location near small restaurants and supermarkets, is a notable advantage. However, guests should be aware of the additional cost and the potential need to verify the booking details to avoid any parking issues upon arrival.
Appart'City Classic Genève - Gaillard offers a convenient location and quality studio apartments, making it a suitable choice for a future stay, especially for those focused on affordability. The hotel is viewed as providing good value for money, particularly for short stays. However, the property has areas in need of improvement, notably in terms of cleanliness and overall maintenance. Some guests feel the hotel is more akin to a 2-star establishment rather than the 3-star rating it claims, highlighting issues such as inadequate furniture and lack of charm. Overall, while the hotel is reasonably priced, there are expectations for better standards given its star rating.
Appart'City Classic Genève - Gaillard is praised for being a dog-friendly hotel, welcoming guests traveling with their four-legged friends. The staff is notably pet-friendly, ensuring a comfortable stay for guests with pets. The accommodations are described as clean, particularly the beds, providing a hygienic environment. Located conveniently close to the Swiss border, the hotel's proximity is appreciated. While the facilities may appear slightly old-fashioned, they are still satisfactory for families and guests with dogs. However, there are some mentions of a lack of kitchen tools and minimal information provided. Despite an additional charge for pets, the overall sentiment is positive regarding the possibility of staying with animals.
Location Show Map
Location
Despite the accessible and central location, the surrounding neighborhood has mixed reviews with some describing it as run-down and lacking in attractions. However, the tranquility of the area was noted, offering a quiet retreat while still being well-connected. The scenic mountain views add to the charm, making it an ideal base for a peaceful stay with easy access to urban conveniences.
The hotel's setting ensures great value for money, catering well for those visiting Geneva and Switzerland. The convenient access to public transport, combined with nearby grocery stores and eateries, provides practical benefits for both short and extended stays. Parking can be a bit of a challenge, but the overall accessibility and amenities make it a solid choice for travelers.
Breakfast
However, some guests felt the breakfast could use more variety, particularly noting the lack of fruits and sweets that didn't meet their expectations. A few found the price a bit steep and suggested that breakfast should be included in the room rate. Despite these minor criticisms, the overall sentiment suggests that the breakfast at Appart'City Classic Genève - Gaillard generally enhances the stay of its guests.
Rooms
Beds
However, there are some inconsistencies that guests have noted. Several reviews pointed out issues with booking specifics, such as expecting a double bed but finding two single mattresses pushed together or being provided with twin beds instead of a king-size bed. Additionally, the sofa beds seem to be less favorable, often described as uncomfortable and even having stained mattresses.
Cleanliness of the bed linen has also been a concern for some with mentions of unpleasant odors and instances where the bedsheets had not been changed. Some guests noted issues with the firmness of the beds, finding them too firm for their liking, while others mentioned problems with bed functionality, like broken bed legs and uncomfortable zippers in the middle of the mattress.
Overall, while the comfort of the beds at Appart'City Classic Genève - Gaillard is frequently praised, attention to detail in bed assignments and maintaining high standards of cleanliness and functionality could enhance the guest experience further.
Cleanliness
However, the majority of feedback points to significant issues in terms of cleanliness and maintenance. Many guests reported stained carpets, dirty duvets and thick dust with some mentioning more severe concerns like blood and yellow stains on bed linens and a pervasive odor of cigarettes and even cat urine. The entrance, hallways and rooms were frequently described as smelly with smoke and pot odors being prevalent.
Moreover, there were numerous mentions of neglected maintenance, including torn sheets, chipped bathroom ceilings, sticky floors and even mold on bathroom ceilings. Issues with hygiene extended to the kitchen areas, described as greasy with unclean countertops and leftover food residues.
There were also reports of cleaning being infrequent with some guests observing that the linens were not laundered regularly and the cleaning service was almost nonexistent during longer stays. This has resulted in some guests finding the overall cleanliness of the hotel far from satisfactory, emphasizing a need for more rigorous cleaning protocols and renovations to address the worn-out state of the establishment.
Overall, while some aspects of the hotel met guest expectations in terms of basic cleanliness, the overwhelming feedback suggests that significant improvements are necessary to address extensive cleanliness and maintenance issues.
Staff
However, a fraction of the reviews point to inconsistencies in professionalism and responsiveness. Some guests reported issues with unhelpfulness and a lack of emergency support. There are occasional remarks about incidents where the reception staff were perceived as unprofessional or unfriendly. These elements suggest that while many guests have positive interactions, there are opportunities for the management to ensure a consistently high standard of service across all interactions.
Overall, Appart'City Classic Genève - Gaillard appears to maintain a generally favorable impression regarding staff friendliness and helpfulness with some areas flagged for improvement to enhance the guest experience fully.
Wi-Fi
Parking
Guests highlight the ease of accessing the underground parking, describing it as secure and reasonably priced. However, several reviews point out that the outdoor parking area is in poor condition, often poorly lit and sometimes littered with abandoned items. There were also mentions of damaged cars and missing tiles in the parking entrance.
Despite some inconsistencies with parking codes and the ability to reserve spaces in advance, the hotel does offer a secure and exclusive parking experience with both indoor and outdoor options available upon reservation. The convenience of having plentiful parking spaces, especially in such a great location near small restaurants and supermarkets, is a notable advantage. However, guests should be aware of the additional cost and the potential need to verify the booking details to avoid any parking issues upon arrival.
3 Star
Dog Friendly
No, Appart'City Classic Genève - Gaillard doesn't have any pool.
No, a spa isn't available at Appart'City Classic Genève - Gaillard.
Yes, Appart'City Classic Genève - Gaillard welcomes dogs.
Yes, parking facilities are available at Appart'City Classic Genève - Gaillard.
No, Appart'City Classic Genève - Gaillard doesn't have a gym.
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