The Millcroft

Gairloch 57.73134800, -5.70288000 , The Millcroft Hotel Gairloch (Show on Map)
7.9
Good


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Summary of reviewsThe Millcroft, located in Gairloch, is highly praised for its breathtaking coastal views and convenient proximity to the beach, Gairloch Bay and local amenities, making it an attractive choice for travelers, particularly those journeying along the NC500. Guests frequently highlight the stunning vistas visible from hotel rooms, dining areas and suites, enhancing their overall experience.

The hotel’s rooms are generally well-received for their spaciousness, cleanliness and modern amenities. Suites and larger rooms, in particular, offer spectacular sea views and are appreciated for their comfort and tranquility, making them ideal for extended stays. The bathrooms are noted for their generous size and immaculate condition. However, some guests mention that certain rooms could benefit from updates and improved maintenance.

Dining at The Millcroft garners mixed but mostly positive feedback. Guests typically enjoy the high-quality and delicious food with particular praise for the varied evening meals and hearty Scottish breakfast. The stunning dining views and friendly, helpful staff contribute to a pleasant dining experience. Nonetheless, some guests have encountered issues such as slow service, cold food and limited vegetarian and healthy breakfast options.

Cleanliness throughout The Millcroft is commendable with consistent praise for the well-maintained, spotless rooms and bathrooms. Despite the building’s somewhat dated appearance, the overall upkeep is appreciated, contributing to a comfortable and restful stay.

The hotel staff receive high accolades for their friendliness, helpfulness and attentive service. Individuals like Douglas and Duncan are frequently mentioned for going above and beyond to enhance guests' stays. The welcoming and accommodating nature of the staff significantly contributes to the pleasant ambiance and overall positive experience at The Millcroft.

Families find The Millcroft particularly accommodating with its spacious family rooms and value-for-money offerings. The setup is ideal for short family holidays, combining comfort with excellent family-oriented facilities.

Wi-Fi at The Millcroft is reliable and appreciated by guests for its quick and stable connection, though there are minor inconveniences related to logging in multiple times.

However, the beds receive mixed reviews with many guests finding the mattresses too soft, worn-out and uncomfortable. Upgrading the beds could significantly improve guest satisfaction.

Overall, The Millcroft offers a picturesque and comfortable stay, especially noted for its location, views, friendly staff and cleanliness. While there are areas needing improvement, such as room updates and better bed quality, the hotel remains a compelling choice for travelers seeking a welcoming retreat on the west coast.
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3-Star Hotel
Located in Gairloch, this hotel offers comfortable accommodations in a scenic setting. The hotel is known for its proximity to local attractions and offers a relaxing stay.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Free Wi-Fi

Small Hotel

Room Types
Standard Single Room with Shower This single room offers mountain views.

Double Room with Private Bathroom This double room features sea views.

Standard Twin Room with Sea View This twin room offers sea views.

Deluxe Double Room with Shower The double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 1 bed.

Apartment with Sea View The apartment provides a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.

Standard Double Room The spacious double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.

Family Suite This suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a sofa, heating and a flat-screen TV with cable channels. The unit offers 3 beds.

Deluxe Suite This suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a tea and coffee maker, a wardrobe, a sofa, a flat-screen TV with cable channels, as well as sea views. The unit has 2 beds.

One-Bedroom Suite This suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower. The suite offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Small Single Room The single room features a tea and coffee maker, a wardrobe, tumble dryer, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Superior Suite with Sea View This suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a sofa as well as sea views. The unit has 1 bed.

One-Bedroom Suite Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The suite's kitchenette is available for cooking and storing food. The suite features a tea and coffee maker, a wardrobe, a dressing room, a sofa and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
The Millcroft boasts a fantastic location that has consistently earned high praise from its visitors. Situated in Gairloch, it provides unbeatable proximity to the beach and mesmerizing views of Gairloch Bay and the surrounding loch. Guests particularly appreciate the stunning coastal and ocean vistas visible from the hotel rooms, dining area and suites. The setting is ideal for NC500 travelers with ample parking and easy access to cafes, shops and public transport links.

The hotel prides itself on its beautifully appointed rooms, which are spacious and comfortable. The welcoming and friendly staff add to the positive experience, offering great service and making guests feel at home. Visitors have also highlighted the excellent food, particularly the dinner and breakfast offerings, adding to the overall enjoyment of their stay.

Overall, The Millcroft's location is repeatedly noted as excellent and superb with breathtaking views and close proximity to key amenities and natural attractions. Whether for a short stopover or a longer stay, it is well-regarded as a convenient and picturesque choice for travelers exploring the west coast.

Breakfast
Putting the spotlight on 'The Millcroft's' morning offerings reveals a mixed but generally favorable picture. The breakfast experience at this charming retreat often receives praise for its quality, variety and generous portions, particularly when it comes to the hearty Scottish breakfast. Guests frequently highlight the delicious and freshly prepared meals, noting both the friendly service and the satisfying start to their day. Many appreciate the picturesque setting, enjoying their meals with stunning sea views and panoramic vistas of the loch and mountains.

However, there are areas that guests believe could use improvement. Some reviews mention occasional disorganization and variability in service with instances of missing utensils and delays. For vegetarians, the limited selection can be a drawback and a few guests have noted the lack of healthy options like fresh fruit and natural yogurt. Additionally, while some find breakfast to be a well-prepared delight, others have encountered issues such as cold food, subpar ingredients and an overall lack of variety.

Despite these inconsistencies, the overall sentiment leans towards positive with many patrons savoring their substantial and tasty breakfasts, whether enjoying it in the cozy dining room or the more informal bar area. The scenic backdrop and quality of meals contribute significantly to guests' positive impressions of their stay at The Millcroft.

Dinner
Dining at The Millcroft receives mixed but generally positive feedback from its guests. Many reviewers praise the restaurant for its high-quality, delicious food, which is well-executed and fairly priced. Guests frequently describe their meals as tasty with several highlighting specific dishes like haggis bonbons. The restaurant is especially noted for its delicious and varied evening meals, excellent breakfast and the stunning views guests can enjoy while dining.

However, a few guests had less favorable experiences, mentioning instances where the food was cold, not good or overly expensive for the quality. Service speed and organization also received some criticism with reports of slow, chaotic service and difficulty contacting staff. Despite these occasional drawbacks, the friendly and helpful staff, combined with the enjoyable food and great ambiance, make dining at The Millcroft a generally satisfying experience for many visitors.

Rooms
The rooms at The Millcroft offer a mixed experience with many guests highlighting positive aspects that make the stay enjoyable. A significant number of reviews praise the spaciousness and cleanliness of the accommodations with particular favor given to the suites and larger rooms which often feature stunning sea views. Visitors find the rooms to be comfortable, quiet and equipped with modern amenities, making them well-suited for extended stays.

Several guests specifically mentioned the comfort of the beds and the quality of the bedding, adding to the overall restful experience. The bathrooms are noted to be generous in size and spotless, contributing to the overall high standard of cleanliness.

On the other hand, a few reviews indicate that some rooms are on the smaller side and occasionally could benefit from updates or a refresh. A couple of guests also noted issues like mustiness or minor inconveniences with the plumbing.

However, the overarching sentiment is one of satisfaction, particularly with rooms that boast spectacular sea views and spacious, well-appointed suites. The positive mention of friendly, accommodating staff further enhances the overall experience, making The Millcroft a compelling choice for visitors looking for comfort, good location and beautiful coastal views.

Beds
The beds at The Millcroft receive mixed reviews from guests. While some found the beds to be very comfortable or even "comfy," there is a significant amount of feedback indicating issues with comfort. Guests have frequently described the mattresses as too soft with many noting worn-out or even lumpy springs. Several reviews mentioned discomfort due to the old and stained condition of the mattresses, as well as beds being too small for a double. Despite a few positive mentions about the comfort of the beds, there's a common consensus that they are in urgent need of replacement. Complaints about the beds being generally uncomfortable and the bedding being in poor condition were recurring themes. Overall, it seems the quality and comfort of beds at The Millcroft are inconsistent and improvements in this area would greatly enhance guest satisfaction.

Cleanliness
The Millcroft has earned praise for its cleanliness with guests consistently noting that the rooms and bathrooms are well-maintained and spotless. Accommodations are described as clean and comfortable, contributing to a pleasant stay. The bathrooms, in particular, are highlighted for being modern, updated and immaculate. Despite the hotel's overall dated appearance in some areas, the upkeep of individual rooms is commendable with many guests appreciating the spaciousness and tidiness.

The comfort of the beds stands out, making for a restful night's sleep and the annex rooms are noted for being airy and lovely. Overall, the establishment maintains a good level of cleanliness throughout, from the communal areas to the individual rooms. While some reviews mention outdated decor and occasional maintenance issues, these seem to be quickly addressed by the attentive and friendly staff.

Guests can also expect a welcoming atmosphere, underscored by the helpful and pleasant nature of the hotel team. The combination of cleanliness, comfort and hospitable staff makes The Millcroft a satisfactory choice for travelers, despite a few areas that might benefit from refurbishment.

Staff
The staff at The Millcroft receive high praise for their friendliness, helpfulness and attentive service. Guests consistently highlight how welcoming and accommodating the team is with several mentions of individuals like Douglas and Duncan who go above and beyond to make stays enjoyable. The reception and breakfast staff are particularly noted for their warm hospitality and efficiency. Visitors appreciate the personal touch, describing the staff as cheery, polite and eager to please. There's a recurring theme of the staff being a key element that enhances the overall experience, contributing to the pleasant atmosphere and ensuring that nothing is too much trouble. Despite a few comments about some staff needing more training, the general consensus is that the personnel are hardworking, kind and committed to providing excellent service.

Wi-Fi
The Millcroft offers reliable and complimentary Wi-Fi for its guests. Known for its quick and stable internet connection, it ensures a seamless online experience. Most guests appreciate the availability and good service quality of the Wi-Fi, making it convenient for both leisure and work purposes. Although there are some mentions of needing to log in multiple times after being away, the general consensus highlights the Wi-Fi as a positive feature of the hotel's amenities.

Family
The Millcroft offers an excellent setup for families seeking a perfect getaway. The family rooms are practically apartments, providing spacious, family-friendly accommodations that include options like family suites with two bedrooms and separate living areas. Guests appreciate the great value for money, especially when considering the beautiful views of Gairloch Bay. The hotel proves ideal for a short holiday, combining comfort and great family-oriented facilities.

3 Star
The Millcroft offers an overall comfortable stay despite its dated facilities. Guests appreciate it as a good option for an overnight stay, though they note that the price-performance ratio might not meet all expectations. The hotel itself is somewhat aging and described as feeling like a budget hotel. Cleanliness, particularly in common areas like the entrance and bar, seems to need improvement with mentions of an unpleasant cooking smell in those zones.

Service-wise, dining at The Millcroft presents its own set of challenges. The restaurant experience is simplified with minimal staffing and everything taken at the table. Some guests observed that the restaurant staff are young and appeared inexperienced, suggesting that they could benefit from additional guidance. Overall, while the experience at The Millcroft was deemed satisfactory by some, others found it to be decidedly average and not particularly good value for money.


No, The Millcroft doesn't have any pool.

No, a spa isn't available at The Millcroft.

No, The Millcroft doesn't allow dogs.

No, parking facilities aren't available at The Millcroft.

No, The Millcroft doesn't have a gym.

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