Jet Hotel, Sure Hotel Collection by Best Western
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Summary of reviewsJet Hotel, Sure Hotel Collection by Best Western, is highly praised for its strategic location near Malpensa Airport, making it an ideal choice for travelers needing quick and convenient access. The hotel is situated in a quiet and clean area and has free private parking, adding to its appeal for those catching early or late flights. Several guests appreciate the nearby stores and restaurants like "La Goletta," where they can enjoy reasonably priced meals. The staff's friendliness and helpfulness significantly enhance the warm and welcoming atmosphere, which, combined with clean and spacious rooms and good value for money, make for a satisfying stay.
Breakfast at the hotel has received mixed reviews. Many guests enjoyed the friendly service and found it abundant and varied, catering to both Italian and international tastes. However, some patrons felt the breakfast selection was modest and did not meet four-star standards, finding the cost relatively high for what was offered.
Room reviews also reflect a mixture of opinions. Positively, guests noted the spaciousness and cleanliness, as well as features like air conditioning and large bathrooms with tubs. Conversely, some rooms appeared outdated with worn decor and inadequate soundproofing, leading to noise disturbances. The presence of hard beds and occasional insect issues further detracted from the overall room experience, suggesting a need for renovations.
The hotel's cleanliness generally receives favorable comments with many guests describing the rooms and bathrooms as very clean and well-maintained. However, some issues like cramped bathrooms and minor cleanliness oversights indicate room for improvement.
The staff consistently earns high marks for their exceptional service, receiving compliments for their friendliness, professionalism and readiness to assist guests at all times. This positive interaction greatly contributes to a pleasant and welcoming stay experience.
The pool area garnered a mix of feedback with many guests appreciating its relaxing atmosphere and beautiful garden surroundings. However, the small size, temperature and additional costs for loungers were points of contention for some visitors.
Parking is a standout feature with ample, secure, on-site options that many guests find convenient and valuable. The proximity to transportation and the secure environment provided by security cameras add to the overall sense of safety and accessibility.
Bed comfort received varied opinions as well. Several guests enjoyed the comfortable mattresses and pillows, while others found the beds too stiff and hard. Issues with double beds being two singles pushed together and the instability of bunk beds were noted by some guests.
Regarding its four-star rating, the hotel received criticism from guests who felt it did not meet the expected standards of a four-star property. Although some amenities align with higher-star ratings, the overall quality and service led many to perceive it more accurately as a three-star experience.
In summary, Jet Hotel offers a conveniently located and welcoming environment with clean accommodations and outstanding staff service. Despite mixed reviews on breakfast, room decor and some amenities, it serves as a functional and comfortable choice for short stays and airport stopovers.
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Being part of the Best Western group, this hotel likely provides essential business amenities and services. Its location in Gallarate offers accessibility for business travelers in the area.
This hotel offers indoor car parking with a video-controlled device, providing a secure option for guests. Various parking options, including free self-parking and paid garage parking, are available for convenience.
Room Types
About Jet Hotel, Sure Hotel Collection by Best Western
License: 012070-ALB-00004, IT012070A1G6UCNKON
Guest Reviews
Jet Hotel, Sure Hotel Collection by Best Western, boasts an enviable location close to Malpensa Airport, making it an optimal choice for travelers needing a convenient stopover. Its proximity to the airport, around a 10-minute drive and free private parking are key advantages for those catching early flights or arriving late. Guests consistently highlight the excellent location, noting it is close to various stores and restaurants like "La Goletta," where reasonably priced meals can be enjoyed.
Despite being primarily accessible by car, the hotel is situated in a quiet and clean area, enhancing the overall stay. The friendly and helpful staff receive numerous commendations, contributing to a warm and welcoming atmosphere. Additional positives include clean, spacious rooms, good value for money and a straightforward breakfast offering.
Although some guests noted there isn't much to do in the immediate area, the hotel's convenient location and accommodating staff make it particularly suitable for short stays and as a stopover on longer journeys.
Guest reviews of 'Jet Hotel, Sure Hotel Collection by Best Western' offer mixed opinions about the breakfast experience. Positively, many appreciated the friendliness and courtesy of the breakfast staff. Words such as excellent, very good and great were used to describe the quality with some highlighting an extensive offering that catered to both Italian and international tastes. Several guests found the breakfast to be generous, abundant and varied, considering it a good value for the price in some cases.
However, others felt it did not live up to a 4-star standard with references to a modest selection and limited variety. Criticisms included descriptors like mediocre, average and too little choice, emphasizing a preference for more options. Some deemed the 9-9.9 euros per person charge as expensive for what was offered, highlighting a disparity between cost and expectations. Despite these varying perspectives, the friendliness of the staff remained a consistently positive point across most reviews.
Jet Hotel, Sure Hotel Collection by Best Western offers a varied experience when it comes to its rooms. On the positive side, many guests appreciated the spaciousness and cleanliness with some noting the rooms as clean and welcoming and even describing the housekeeping staff as very discreet. The rooms are air-conditioned and some featured a large and comfortable bathroom equipped with a tub, which was noted as an attractive feature. The hotel's breakfast also received compliments, particularly for the real orange juice provided.
However, the rooms have been described as outdated with 70s decor and furnishings that appear worn and dilapidated, including dirty walls and carpeting. Several reviews mentioned the small size of the rooms and bathrooms and the soundproofing was generally considered inadequate, contributing to a noisy stay for some guests. Issues such as hard beds and the presence of insects further detracted from the comfort. The rooms could certainly benefit from a refresh to better align with the hotel's claimed four-star rating. Despite these drawbacks, the rooms still managed to fulfill some guests' essential needs, providing a functional and comfortable stay.
Jet Hotel, Sure Hotel Collection by Best Western, receives varied feedback regarding its beds. Many guests found the bedding to be comfortable with mentions of comfortable mattresses and pillows, good quality bedding and main beds that were very comfortable. Even a self-confessed picky sleeper had no issues and slept well. However, some reviews indicate dissatisfaction, describing the beds as stiff, hard and springy, leading to discomfort. Additionally, there were specific complaints about the double bed being just two single beds pushed together and the bunk bed lacking stability and safety barriers. Despite these mixed opinions, the hotel maintains a positive note on bed comfort from several guests.
Jet Hotel, Sure Hotel Collection by Best Western, receives mixed feedback on cleanliness from its guests. On a positive note, many reviewers highlight the cleanliness of the rooms, describing them as very clean, fresh and impeccably maintained. Guests appreciate the neat and beautiful accommodation with comments on the spotless condition of both the rooms and bathrooms. The staff is frequently mentioned as kind and helpful, contributing to the overall clean and welcoming environment.
However, some guests report issues that detract from their stay, such as cramped bathrooms with doors that don't close properly and occurrences of insects in the rooms. There are mentions of hair on the beds and instances where cleanliness was not sufficient. Some reviews note that while the hotel is clean, it could benefit from renovations to improve the general installations.
In summary, while Jet Hotel demonstrates strengths in maintaining clean and comfortable rooms with a friendly staff, there are areas where improvements could enhance the guest experience further.
The staff at Jet Hotel, Sure Hotel Collection by Best Western, has garnered numerous positive comments from guests for their friendliness and willingness to assist. Visitors have praised the staff as exceptionally nice, friendly and always ready to help. Guests noted that the staff couldn't do enough to help and that they were welcoming and professional, even during early morning hours. Both reception and breakfast room staff were highlighted for their warm smiles and focus on guest needs. Despite a few comments on the hotel not meeting 4-star standards and minor inconveniences like difficulty adjusting the air conditioning, the kindness and availability of the staff were consistently appreciated, making for a pleasant stay overall.
Jet Hotel, Sure Hotel Collection by Best Western, receives mixed feedback about its pool area, but several reviews highlight positive aspects that make it a notable feature. Guests describe the pool as nice, lovely and ideal for relaxing, especially in the heat. The surrounding garden adds to its charm, creating a pleasant atmosphere for visitors. Some note that the pool is superb and the area around it is great, indicating a generally favorable impression.
However, there are mentions of the pool being small and cold, which might not suit everyone's preference. Visitors also point out that while the pool is accessible, there are extra costs for using loungers and the pool itself, which could be a consideration for budget-conscious travelers.
Despite some mentions of the pool being dirty or closed at times, many guests find it clean and comfortable. Jet Hotel’s outdoor pool stands out as a relaxing spot amid its well-appointed facilities, offering a refreshing retreat from the heat.
Jet Hotel, Sure Hotel Collection by Best Western, offers guests complimentary and convenient parking options, which many find to be a notable benefit. The large, secure, on-site parking lot ensures ample space for vehicles and peace of mind with security cameras in place. The hotel’s proximity to transport lines and the airport, combined with supportive and helpful staff, enhances its appeal for travelers seeking easy access and reliable parking. The free private parking, in particular, stands out as a major positive feature, frequently highlighted in guest reviews.
Jet Hotel, Sure Hotel Collection by Best Western has received mixed feedback regarding its four-star rating. Many reviews highlight that the hotel does not meet the expected standards associated with a four-star establishment, describing it more accurately as a three-star or even a two-star hotel. Guests have noted that the rooms are small with thin walls and the overall experience does not justify the higher price. While the hotel may offer some amenities typical of a higher-rated property, it falls short in terms of quality and service, leading to a sense of disappointment among those expecting a four-star experience.
Yes, Jet Hotel, Sure Hotel Collection by Best Western has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Jet Hotel, Sure Hotel Collection by Best Western.
Yes, Jet Hotel, Sure Hotel Collection by Best Western welcomes dogs.
Yes, parking facilities are available at Jet Hotel, Sure Hotel Collection by Best Western.
No, Jet Hotel, Sure Hotel Collection by Best Western doesn't have a gym.
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