Phoenix Resort Pyeongchang is praised for its stunning location in Pyeongchang, providing ski enthusiasts with unparalleled convenience. Situated by the ski slopes, guests enjoy the ease of accessing the lifts and engaging in winter sports without the need for transportation. The breathtaking views from the resort add to the charm, creating a picturesque setting for guests. Complementing the outdoor activities, the resort is near a large water park and various amenities, making it appealing to families and groups seeking diverse recreational options.
Accommodations at Phoenix Resort are spacious and thoughtfully designed, catering well to families and pet owners. Guests appreciate the generous room sizes and modern designs present in the Sky Blue and Green buildings, enhancing their overall experience. The inclusion of kitchens in some rooms allows guests the convenience of meal preparation, while stunning views of the ski slopes create a relaxing atmosphere. The resort is recognized for cleanliness, although some areas require improvement, such as the isolated issues with dirty walls and under-bed snack wrappers. The staff receive high praise for their warmth and helpfulness, assisting with ski lockers, food orders, and various other needs. Despite minor challenges such as less responsive rental shop staff and parking difficulties, the overall sentiment is positive, highlighted by a particularly outstanding manager and strong air quality.
Phoenix Resort Pyeongchang is an ideal retreat for families, with spacious accommodations suitable for gatherings and a water park perfect for children. While the bedding may not suit everyone's taste due to its firmness, the resort’s family-friendly policies and dining options remain a strong draw. Overall, Phoenix Resort Pyeongchang offers a memorable and relaxing experience amidst Pyeongchang’s serene landscape, making it a preferred choice for skiing enthusiasts and families seeking a winter getaway.
St. John’s Hotel is highly praised for its exceptional coastal location, providing stunning ocean views right from the rooms and convenient access to nearby beaches such as Gangmun and Songjeong. Guests appreciate the proximity to numerous dining options, cafes, convenience stores and Gangneung Station, making it an ideal spot for relaxation and sightseeing. The hotel's friendly and helpful staff also enhance the overall experience, contributing to a welcoming atmosphere.
While the breakfast offerings have received mixed reviews, some guests have enjoyed the morning buffet despite criticisms about variety and value for money. Dinner options within the hotel are generally commended, particularly for their taste and atmosphere with the happy hour snacks earning specific praise. However, some elements like oily fried rice and high-priced meals with limited seafood have been less well received. Despite these drawbacks, the diverse food offerings both within and nearby the hotel provide ample choice for guests.
The rooms at St. John's Hotel are noted for their cleanliness and comfort with spacious layouts and modern amenities. Sea view rooms are particularly favored, but some guests have found the rooms to be cramped and lacking in storage space. Issues such as leaking showers and noisy surroundings have occasionally detracted from the experience, though overall cleanliness and comfort generally meet expectations.
Cleanliness in the hotel garners mixed feedback with many reviews praising well-maintained rooms and facilities, but others pointing out issues like dirty balconies, mold and maintenance problems. Staff service is a standout feature, consistently praised for friendliness and prompt assistance, although some inconsistencies exist, particularly in the on-site restaurants.
The gym is well-equipped and consistently receives positive remarks, despite minor maintenance needs and an additional charge for extra towels. Parking options are varied but experiences can be mixed with some guests finding it convenient while others struggle with narrow, crowded spaces and a lack of clear signage.
For families, the hotel is highly recommended due to its family-friendly amenities and activities, including kids' classes and pet-friendly accommodations. The beachfront location, swimming pool and infinity pool are significant highlights that many families enjoy. While there are occasional inconveniences, the overall family experience is deemed rewarding and enjoyable.
Beds at the hotel generally receive positive feedback for their comfort and cleanliness, although some guests noted issues with narrow beds or uncomfortable mattresses. Overall, St. John's Hotel is celebrated for its prime location, friendly staff and family-friendly atmosphere, making it a top choice for a comfortable and convenient stay in Gangneung, despite some areas needing improvement.