Garland32.96195300,
-96.63780600,
5101 North President George Bush Highway(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Hyatt Place Dallas/Garland/Richardson is highly regarded by guests for a host of positive attributes, making it a popular choice for travelers. Its location is frequently praised for being central and accessible, providing easy access to the Dallas-Fort Worth Metroplex, dining establishments, shopping centers, and the Curtis Culwell Center. The neighborhood is described as safe, adding to the appeal for both leisure travelers and those attending events or visiting family in the area.
The complimentary breakfast is another standout feature, well-loved for its extensive variety and quality. Guests appreciate the range of offerings and the attentive breakfast staff, often remarking that the breakfast exceeds expectations for similar hotels. Although there are occasional comments about temperature and repetition, the overall dining experience is positive.
Rooms are lauded for their spaciousness and cleanliness, with many emphasizing the comfort provided by the large beds and thoughtful layouts, such as separate living areas. The housekeeping staff's hard work is evident in the consistently clean rooms and common areas. While there are occasional critiques about lighting or missing amenities, the overall impression is of well-maintained, accommodating spaces that fit the needs of families and groups.
The staff at Hyatt Place receive high marks for their friendliness and service, consistently contributing to a welcoming atmosphere. The front desk and housekeeping teams, in particular, are noted for their professionalism and prompt assistance in resolving issues. Individual staff members often leave lasting positive impressions by going above and beyond to ensure guest satisfaction.
Families find the hotel particularly suitable, highlighting the spacious rooms capable of accommodating larger groups. The location and amenities add value for families visiting the area for special occasions or simply enjoying a vacation. The overall positive perception is bolstered by the comfort of the beds, which many guests describe as exceptionally plush and conducive to a restful sleep, despite occasional reports of wear.
In summary, Hyatt Place Dallas/Garland/Richardson excels in providing a comfortable, convenient, and friendly environment, earning positive reviews across various aspects. Its excellent location, quality breakfast, well-maintained rooms, and dedicated staff collectively enhance the guest experience, making it a highly recommended choice for visitors to the area.
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Categories
Family Friendly Hotel
Identified as a family-friendly hotel. Hyatt Place hotels often provide spacious rooms and include complimentary breakfast, which are valuable amenities for families traveling with children.
Dog Friendly Hotel
This hotel welcomes dogs up to 50 lbs (or two dogs with combined weight up to 75 lbs). There are designated grassy areas for pet relief on the property. The hotel offers pet-friendly rooms and warm hospitality.
Hotel near Golf Courses
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
King Room with Sofa BedThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Room with Two Queen Beds and Sofa BedThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds, Sofa Bed and Accessible TubThis air conditioned suite features a sitting area with a sofa bed, a TV and a private bathroom with an accessible tub.
King Room with Sofa Bed - High FloorThis air conditioned suite features a sitting area with a sofa bed, a TV and a private bathroom.
Queen Room with Two Queen Beds and Sofa Bed - High FloorThis air conditioned suite features a sitting area with a sofa bed, a TV and a private bathroom.
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Nestled in a bustling area, Hyatt Place Dallas/Garland/Richardson enjoys a prime location that garners positive remarks from its guests. The hotel's strategic positioning provides easy access to highways, making it a convenient choice for those exploring the DFW Metroplex. It stands out for its proximity to an array of dining options, shopping centers, and the Curtis Culwell Center, enhancing its appeal for both leisure travelers and those attending events. Guests appreciate the hotel's setting in a safe neighborhood, which is advantageous for visitors prioritizing peace of mind alongside convenience. Additionally, its closeness to stores and restaurants, some within walking distance, adds to the overall convenience, proving the location ideal for varied needs, from business trips to family visits in Dallas. Overall, the blend of a central, accessible location with numerous amenities makes Hyatt Place a favored option for many.
Breakfast
Guests of the Hyatt Place Dallas/Garland/Richardson consistently praised the hotel's complimentary breakfast for its variety and quality. The breakfast offerings typically included an array of options such as eggs, breakfast meats, potatoes, fresh fruit, yogurt, oatmeal, cereals, bagels, waffles, and a selection of hot beverages, providing something for everyone. Many reviews highlighted the breakfast as being superior to that of other hotels in a similar class, with several guests describing it as amazing, fantastic, and delightful. The attentive and friendly breakfast attendants received positive mentions, contributing to the overall pleasant dining experience. Despite a few mixed reviews regarding temperature and repetition of items, the diverse and well-stocked buffet-style selection generally left a positive impression, making it one of the more appreciated aspects of a stay at this hotel.
Rooms
The rooms at Hyatt Place Dallas/Garland/Richardson offer a highly pleasant experience, with guests consistently praising their spaciousness and cleanliness. Visitors highlight the generous size of the rooms, making them particularly comfortable for families, even accommodating up to six people. Many reviews appreciate the layout, with features like an L-shaped sofa and a separate living area enhancing the room's functionality. Guests often describe the beds as super comfortable, ensuring a restful night's sleep.
Though reports of inconsistent lighting and an occasional discomfort in bed exist, these issues seem less frequent. A few guests mention the lack of some amenities, such as a microwave and curtains, but overall, the rooms are perceived as well-equipped. The friendliness and efficiency of the staff contribute positively to the experience, quickly responding to requests like additional towels. With rooms offering more than enough space and comfort, Hyatt Place is a favorable option for travelers seeking a spacious and clean accommodation in the Dallas/Garland/Richardson area.
Beds
At Hyatt Place Dallas/Garland/Richardson, guests frequently highlight the exceptional comfort of the beds, describing them with phrases like extremely comfortable, super comfy, and like sleeping on a cloud. The plush pillows and towels complement the cozy sleeping experience. Many guests found the beds to be very comfortable, contributing to a restful night's sleep. However, some reviews mentioned occasional discomfort with the mattresses and pillows, noting that they felt old, lumpy, or broken in areas. Despite these remarks, the overall sentiment leans towards satisfaction, with guests appreciating the comfortable accommodations in well-appointed rooms.
Cleanliness
The Hyatt Place Dallas/Garland/Richardson impresses visitors with its commitment to cleanliness and maintenance. Reviews frequently highlight the hotel's outstanding cleanliness, with many guests describing the rooms as immaculate, spacious, and well-kept. The property itself is noted as being very nice, and the hotel maintains a clean and inviting atmosphere, providing a safe environment for guests. The bathrooms and towels receive particular commendation for their cleanliness, and the bedding is repeatedly mentioned as fresh and comfortable.
However, not all feedback is positive. Some guests mentioned issues such as dust in corners, unclean initial rooms, and maintenance concerns like a sticky floor and extensive water damage. Cleaning service and customer service generally receive high praise, but there were instances where rooms were not cleaned during guests' stays. Despite some criticisms, the overall impression is that the Hyatt Place Dallas/Garland/Richardson offers a very clean and comfortable stay, ideally situated for convenience due to its central location and proximity to activities. The hotel staff is highlighted as friendly and attentive, further enhancing the quality of the guest experience.
Staff
At Hyatt Place Dallas/Garland/Richardson, guests consistently praise the dedication and warmth of the staff. Known for their exceptional customer service, the employees stand out for being super friendly and helpful, always ready to accommodate guests' needs with a smile. The front desk personnel receive particular commendation for their politeness and efficiency, making check-in a pleasant experience. Housekeeping is noted for being friendly and attentive, ensuring rooms are clean and well-maintained. Several individual staff members, such as Amy, are highlighted for going above and beyond, reflecting the team’s commitment to guest satisfaction.
The manager, Ray, alongside other employees, embodies professionalism and cordiality, further bolstering the hotel's inviting atmosphere. Despite a couple of minor critiques regarding friendliness, the majority of interactions are positive, with many visitors appreciating the prompt and professional manner in which concerns are addressed. Whether it's resolving issues swiftly or accommodating room changes, the staff's helpfulness doesn't go unnoticed.
Overall, the staff at Hyatt Place strive to enhance the guest experience, ensuring a warm and welcoming stay that leaves a lasting impression.
Family
Hyatt Place Dallas/Garland/Richardson appears to be a favorable option for families seeking accommodation in the Dallas area. The hotel's family-friendly atmosphere is consistently highlighted, offering spacious rooms that comfortably accommodate larger groups, making it suitable for gatherings of families with up to six members per room. Its convenient location, situated near family residences and local attractions, adds to its appeal, particularly for those visiting relatives or attending special events in the area, such as birthday celebrations. Guests frequently mention the comfort and satisfaction experienced during their stay, with many families expressing contentment with both the facilities and the reasonable pricing. Overall, the hotel is seen as an ideal choice for families, especially during holiday visits, ensuring a pleasant and enjoyable stay for all ages.
No, Hyatt Place Dallas/Garland/Richardson doesn't have any pool.
No, a spa isn't available at Hyatt Place Dallas/Garland/Richardson.
Yes, Hyatt Place Dallas/Garland/Richardson welcomes dogs.
No, parking facilities aren't available at Hyatt Place Dallas/Garland/Richardson.
Yes, Hyatt Place Dallas/Garland/Richardson has a gym.