Taj City Centre New Town, Kolkata enjoys a prime location, frequently praised for its convenience and accessibility, particularly because of its proximity to the airport and nearby shopping malls like City Centre 2, Pantaloons and Shoppers Stop. Guests appreciate the well-maintained, clean and beautifully designed environment, making it an excellent choice for travelers seeking both convenience and comfort despite its distance from the city center.
The breakfast experience is highly regarded, often described as amazing and lavish with an extensive variety, excellent quality and superb ambiance. Features like live flute music add to the positive dining experience. While some suggest that the menu could be more aligned with traditional Taj standards, the breakfast remains generally well-received.
Dinner at the hotel is also commended, particularly the buffet offerings and Bengali dishes, which are both delicious and reasonably priced. In-room dining adds to the favorable reviews, albeit with occasional mentions of specific dishes not meeting expectations. Despite minor concerns, the overall dining experience remains memorable.
Rooms at the hotel are praised for their comfort, cleanliness, spaciousness and tasteful furnishings with some rooms featuring luxurious amenities like Jacuzzis. While there are few mentions of minor issues like air conditioner noise or limited lighting, positive feedback about the comfort and modernity of the rooms prevails.
Cleanliness is a strong point with guests frequently describing the hotel as immaculate and the housekeeping staff performing superbly. The well-maintained property, alongside attentive and friendly staff, contributes significantly to an enjoyable stay.
Service at Taj City Centre New Town stands out with guests consistently praising the friendly, professional and attentive staff. Their dedication to hospitality, willingness to accommodate requests and cheerful demeanor make the experience particularly memorable.
The rooftop infinity pool is another highlight, offering stunning views over the city. Guests typically enjoy the pool area and commend the staff for their exceptional service, despite minor suggestions for improvement such as heating the pool.
For families, the hotel is seen as kid-friendly with the staff ensuring a comfortable and hassle-free experience for those with young children or elderly parents. Although room sizes can be slightly restrictive, the excellent room service compensates for this, making it a good choice for both work stays and family vacations.
In terms of luxury, Taj City Centre New Town does not disappoint. Guests describe the hotel as a luxurious oasis offering sumptuous accommodations and world-class facilities. The high level of service and elegant ambience make it a top choice for a luxury stay in Kolkata.
Raajkutir - IHCL SeleQtions is a hotel that truly combines modern amenities with heritage style, creating a delightful atmosphere that transports guests to another era. The breakfast has been highly praised for its delicious food and variety of healthy options, although some guests have noted that the spread could have been more extensive. The rooms are well-appointed, clean and comfortable with tasteful decor and good quality linen and pillows. The staff is exceptional, providing commendable hospitality with their warm and genuine smiles, always ready to help guests with their needs. While some guests noted slow service, the majority of guests have raved about the outstanding service and behavior of the staff, making it the best thing about the hotel. Overall, Raajkutir - IHCL SeleQtions is a wonderful choice for a memorable stay in Kolkata.