Located close to the Interstate, the Comfort Inn Hobart-Merrillville I-65 is known for its strategic positioning, offering easy access to highways, restaurants, shopping centers and attractions. The quiet area and convenience in arrival and departure enhance the appeal for both short and long stays. Checking in is a smooth process, aided by friendly staff, contributing to a welcoming first impression.
The breakfast service receives mixed reviews. While some guests appreciate the variety and the helpfulness of the staff, there are issues with items running out early, inconsistent replenishment and occasional gaps in service despite breakfast being advertised. These inconsistencies have been a point of frustration for some travelers.
Room comfort is generally a positive aspect with guests often highlighting the spaciousness, clean linens and comfortable beds as standout features. However, there are recurring issues with maintenance and cleanliness, including outdated decor, musty smells and occasional reports of grime and pests. Despite these concerns, the location’s convenience sometimes persuades guests to return.
Cleanliness is a significant concern with numerous guests reporting problems like dirty bathtubs, mold and unpleasant odors. Some positive mentions include clean towels and covers, but these are overshadowed by more frequent negative feedback regarding the state of the rooms.
The positive interactions with the staff often enhance the guest experience. The staff are frequently described as friendly, helpful and professional with some going above and beyond to assist guests. Quick and efficient check-ins and problem-solving skills are highly appreciated.
The pool area, although enjoyed by some, frequently faces criticism for cleanliness issues and being unheated. It is also occasionally closed for cleaning or renovation, leading to disappointed visitors.
Lastly, the beds receive high praise for their comfort, significantly contributing to a restful stay. Despite the occasional mention of their height being a challenge, the general consensus is that the beds are a highlight of the accommodation.
In summary, the Comfort Inn Hobart-Merrillville I-65’s strong points include its convenient location, friendly staff and comfortable beds. Areas for improvement are the breakfast service, overall room maintenance, cleanliness and pool upkeep.
The Hilton Garden Inn Chesterton enjoys a strong reputation among travelers, especially for its prime location near the Indiana Dunes National Park. Visitors frequently commend its convenience and accessibility, making it an ideal destination for both nature enthusiasts and travelers passing through to Chicago. The hotel is lauded for its easy access to major highways and close proximity to diverse dining options, along with providing comfortable amenities like clean, spacious rooms and an on-site restaurant.
Guests regularly praise the breakfast offerings, which include a variety of well-priced options ranging from continental to cooked-to-order meals. The service is often described as attentive, ensuring a satisfying breakfast experience. However, a few guests have noted the need for clearer communication about pricing and inclusion of breakfast in their stay.
The rooms at Hilton Garden Inn Chesterton are commonly described as clean and spacious, creating a comfortable atmosphere for guests. While the decor is typical of corporate style, the facilities are modern and accommodating. Staff at the hotel receive consistent acclaim for their friendliness and helpfulness, playing a significant role in enhancing the guest experience.
Cleanliness is a standout feature of the hotel, with numerous guests highlighting the well-maintained condition of the property, from the rooms to the lobby. The establishment's commitment to cleanliness and comfort makes it a popular choice for a restful stay.
The staff at Hilton Garden Inn Chesterton contribute significantly to the hotel’s positive reputation, frequently described as super friendly, kind, and attentive. Their dedication to guest satisfaction creates a welcoming atmosphere, encouraging visitors to return, although a few inconsistencies in service have been noted.
Overall, the Hilton Garden Inn Chesterton consistently meets expectations for a three-star hotel, often exceeding them in aspects such as location, cleanliness, and staff hospitality. While there are areas that could benefit from minor improvements, the hotel generally provides a reliable and pleasant stay for its guests, making it a recommendable choice for travelers.