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Summary of reviewsHotel Hanza in Gdansk is highly praised for its exceptional location along the Motława River, right in the heart of the old town. Guests appreciate its proximity to major attractions, restaurants and shops with stunning views of the river and iconic landmarks like the Crane of Gdansk. The tranquil yet central setting makes it an ideal base for exploring the city.
Guests consistently commend the hotel for its breakfast, noting the variety, quality and fresh ingredients. The breakfast buffet offers a wide selection, including gluten-free options and delightful touches like sparkling wine. The dining experience is enhanced by the pleasant ambiance and beautiful views of the canal with attentive staff contributing to a positive start to the day.
The hotel's restaurant, Zafishowani, stands out for its high-quality, beautifully presented food and exceptional service. Guests enjoy a cozy and elegant environment with favorable mentions of the diverse à la carte menu and commendable wine selection. The picturesque river views from the restaurant's terrace further enhance the dining experience.
Accommodations at Hotel Hanza are spacious, clean and comfortable. Many guests highlight the beautiful views from the rooms, which are well-furnished and modern. Despite minor wear and tear in some areas, the overall ambiance is charming and cozy, contributing to a pleasant stay.
Cleanliness is another major strength of the hotel with guests frequently noting the spotless and well-maintained rooms and common areas. Daily cleaning services ensure a consistently tidy environment, despite occasional minor issues.
The staff at Hotel Hanza receive high praise for their friendliness, helpfulness and professionalism. Whether at the reception or in the restaurant, guests consistently report courteous and attentive service, which enhances their overall experience.
However, reviews of the WiFi service are mixed with some guests enjoying excellent connectivity, while others face issues with weak signals and slow speeds.
The hotel's spa is well-received, offering a relaxing atmosphere with a variety of amenities such as a pool, sauna and massage treatments. Guests appreciate the professional staff and the ability to reserve the sauna for exclusive use. Despite occasional drawbacks, the spa experience is generally positive.
Hotel Hanza is noted for its comfortable beds with guests frequently mentioning the large size and quality bedding. While a few found the beds too soft or too hard, the overall consensus is that the beds contribute to a restful night's sleep.
The hotel provides a good value for money with its well-maintained facilities and modern amenities. Although some guests question the 4-star rating due to specific shortcomings, overall feedback is positive.
Business travelers find the hotel well-suited for their needs with dedicated business facilities and convenient services like airport transfers and car parking.
Finally, Hotel Hanza is lauded for its dog-friendly policies, accommodating both small and large pets, making it a favorable choice for travelers with canine companions. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Located in the heart of Gdańsk's historic district, Hotel Hanza seamlessly blends into the surroundings. It offers luxurious accommodations, fine dining with regional specialties, and a spa, making it ideal for both business and leisure travelers seeking a stylish stay.
Hotel for Honeymoon
Located in Gdańsk, this hotel offers a blend of modern comfort and historic charm. Its central location provides easy access to Gdańsk's attractions. The hotel's restaurant and bar offer opportunities for romantic dining and drinks.
Hotel with Spa
Features a wellness center with a sauna and massage rooms. The hotel offers eco-cosmetic treatments. It is centrally located in the Old Town, providing easy access to attractions.
Romantic Hotel
Located in the heart of Gdańsk, this boutique hotel offers a blend of luxury and historic charm. Its waterfront location and fine dining options create a romantic experience for couples.
Hotel near Nightlife Spots
Located on Tokarska Street in Gdańsk, this hotel is in the heart of the Old Town, close to many nightlife options. The waterfront location adds to its appeal for evening entertainment.
Business Hotel
Listed among top hotels in Gdansk, suggesting it offers a level of service and amenities suitable for business travelers. Its location and reputation likely contribute to its suitability for business stays.
Accessible Hotel
Hotel Hanza provides accessible rooms equipped with roll-in showers, grab bars, and lowered vanities. It has at least one room specifically designed for wheelchair users and offers general wheelchair accessibility throughout the property, including elevator access.
Hotel with Gym
Hotel Hanza has a fitness club on site and offers fitness classes. It also features a treatment room and sauna facilities.
4-Star Hotel
Located in the heart of Old Town Gdańsk, this hotel offers air-conditioned rooms with free Wi-Fi. It is situated on the picturesque Motława River. The hotel provides a central location and comfortable accommodations.
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Single RoomAn elegant, bright room with a classic interior design. It features tea and coffee making facilities. There is a 32-inch LCD TV.
Double or Twin RoomAn elegant, bright room with a classic interior design. It features tea and coffee making facilities. There is a 32-inch LCD TV.
Presidential SuiteA spacious suite with a corner bathtub and a separate toilet. Bathrobes and slippers are available. Two 32-inch LCD TVs are available.
Junior SuiteFeaturing free toiletries and bathrobes, this apartment includes a private bathroom with a bath or a shower, a hairdryer and slippers. This apartment has air conditioning, a minibar, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Hotel Hanza in Gdansk boasts an exceptional location, garnering high praise from guests for its centrality and picturesque views. Situated along the Motława River and right in the heart of the old town, it places all major attractions, restaurants and shops within easy walking distance. Visitors appreciate the hotel's proximity to iconic landmarks like the Crane of Gdansk, museums and the main train station, making it an ideal base for exploring the city. The views from the hotel, particularly those overlooking the river, add an extra layer of charm to this already perfectly situated accommodation. Despite some ongoing works on the canal side, the peaceful yet central setting contributes to a highly recommended stay in the beautiful city of Gdansk.
Breakfast
Guests consistently praise the breakfast experience at Hotel Hanza, highlighting its variety, quality and overall excellence. The breakfast buffet is described as plentiful, diverse and rich, offering a wide selection of dishes that cater to all tastes, including gluten-free options upon request. Many reviews mention the exceptional quality of food and the attention to detail with some labeling the breakfast as one of the best they've ever had. Guests appreciate the fresh ingredients and the delicious flavors with several noting the inclusion of sparkling wine as a delightful touch.
The breakfast area is not only praised for its culinary offerings but also for its pleasant ambiance, some even noting beautiful views of the canal. The staff service during breakfast time is also commended for being attentive and excellent, contributing to a positive and welcoming start to the day. Whether enjoying a hearty breakfast on the terrace or a la carte meals featuring exquisite flavors, guests find the experience to be nourishing and enjoyable. Despite occasional minor issues such as shortages of certain items after 9:00 AM or slightly slower replenishment, the overall sentiment remains overwhelmingly positive. The combination of variety, quality and scenic surroundings makes the breakfast at Hotel Hanza an integral part of its appeal to visitors.
Dinner
Hotel Hanza’s restaurant, Zafishowani, stands out as one of the finest dining experiences in the city. Guests consistently rave about the delicious and beautifully presented food, describing the gastronomic offerings as high-quality and invoking phrases like “excellent” and “amazing.” Diners find themselves in a cozy and clean environment that blends comfort and elegance, making their meal times exceptionally pleasant.
Despite a few comments about the breakfast options being limited and the occasional slow service during lunch, the overall consensus points towards a highly professional and welcoming restaurant staff. Waiters receive special mention for their outstanding service, adding to the overall positive dining experience.
The Zafishowani restaurant also garners praise for its versatility, offering a menu with a fantastic à la carte cuisine and a commendable wine selection. Highlights include delicious house wine and a must-try pavlova dessert that’s ample for sharing. Prices, while slightly on the higher side, are generally deemed reasonable and worth the experience. The restaurant’s river-facing terrace is often noted for enhancing the dining experience with picturesque views of the Motława river.
Whether indulging in exceptional fish dishes, enjoying their creative meat selections or relishing a perfect evening meal, guests leave highly satisfied. Taj Hotel Hanza ensures memorable meals, making its restaurant a highly recommended culinary destination.
Rooms
Hotel Hanza offers a variety of rooms that consistently impress with their spaciousness, cleanliness and comfort. Many guests have highlighted the large and cozy rooms, often with beautiful views of the river or canal. The rooms are well-furnished, modern and often reflect the pictures shown on booking sites. Beds are generally described as large and comfortable, contributing to an overall enjoyable sleeping experience.
Rooms with views are particularly praised, enhancing the ambiance with scenic vistas of the Motlawa River. The decor, both in the rooms and throughout the hotel, is frequently mentioned as beautiful and tastefully done. Many rooms have been recently renovated, adding to their appeal, though some guests noted that a few areas could still use a refresh.
Despite some mentions of noise and minor wear and tear, such as marked carpets and older furniture, the majority of reviews emphasize the spaciousness and cleanliness of the accommodations. Enhanced by a fantastic location, friendly staff and a cozy atmosphere, Hotel Hanza presents a charming and comfortable stay.
Beds
Hotel Hanza has received numerous positive reviews highlighting the exceptional comfort and quality of their beds. Guests frequently describe the beds as extremely comfortable with many noting their large size and quality bedding. The hotel seems to offer a variety of bed options, including king-size and double beds, ensuring spacious sleeping arrangements. Many reviews also emphasize the softness and coziness of the mattresses.
While the majority of guests are pleased with the bed comfort, there are a few who found the beds either too soft or too hard. Nonetheless, the consensus indicates that the beds contribute to a restful night's sleep.
The rooms themselves are noted to be comfortable and spacious, complementing the high standards of the bedding. Although some guests mentioned minor issues with pillows and the configuration of the beds, these did not significantly detract from the overall positive experience.
In summary, Hotel Hanza provides large, comfortable beds that are a highlight for many guests, promising a cozy and restful stay.
Cleanliness
Hotel Hanza has garnered a reputation for its remarkable cleanliness. Guests frequently highlight the hotel's cleanliness and well-maintained nature with many describing the rooms as clean, comfortable and spacious. The overall hygiene has been praised as spotlessly clean and even cleaner than a hospital.
Most of the feedback indicates that the guest rooms and bathrooms are well taken care of with daily cleaning services keeping everything tidy. Despite a few comments regarding carpets needing refreshing and some cleaning services not meeting expectations, the majority of guests leave with a positive impression of the hotel's cleanliness.
Furthermore, the hotel's common areas, including the breakfast area, are maintained to a high standard, contributing to an overall pleasant experience. While there are mentions of some noise from cleaning staff and occasional below-par cleaning services, these do not significantly detract from the generally high cleanliness standards appreciated by most visitors.
In summary, Hotel Hanza stands out for its commitment to cleanliness, offering a well-maintained and tidy environment that ensures a comfortable stay for its guests.
Staff
Hotel Hanza consistently impresses its guests with exceptional staff service, generating overwhelmingly positive feedback. The hotel staff is frequently described as friendly, helpful and welcoming with multiple mentions of polite and professional behavior. Guests particularly appreciate the friendliness and support they receive at both the reception and the restaurant.
Boundlessly praised for their courteous and attentive service, many staff members exceed customer expectations. The amazing and accommodating team at Hotel Hanza is noted for their consistent smiles and a proactive approach to assisting guests, whether it's fulfilling room requests or ensuring a seamless check-in experience.
The cleaning staff also garners high commendations for their friendliness and thoroughness, contributing to a positive and immaculate environment. Exceptional service extends to the restaurant as well, where guests enjoy attentive and professional waiters, alongside a fantastic culinary experience.
In summary, the consistent theme of friendly, helpful and exceptionally professional staff underscores a significant part of what makes staying at Hotel Hanza a highly satisfying experience for its visitors.
Wi-Fi
Hotel Hanza guests have mixed feelings about the hotel's WiFi service. Several guests praised the WiFi, noting its excellence and great coverage in some areas. However, there were numerous complaints indicating a lack of reliability and consistency. Issues included weak or poor WiFi signals, especially on higher floors, frequent disconnections and very slow internet speeds. Many suggested that internet connectivity was not dependable and sometimes barely usable. Overall, while some guests experienced satisfactory internet service, others clearly faced significant problems with the WiFi during their stay.
Spa
Hotel Hanza's spa has garnered numerous positive mentions from guests, highlighting its relaxing atmosphere and a variety of amenities. The spa is described as great and amazing with facilities such as a pool, sauna and a range of massage treatments that many found wonderful and fantastic. The ability to reserve the sauna for exclusive use, sometimes free of charge, was particularly appreciated.
Guests spoke highly of the professional staff who provided a nice welcome, often including a head massage or other relaxing treatments. The spa area, located in the basement, also received praise for its beautiful sauna setup and the availability of a well-stocked minibar. Overall, the spa services were enjoyable and satisfying for those who visited during their stay.
However, there were a few less favorable notes, including comments about the spa being poorly equipped or soundproofed and instances where the spa department was closed. Despite these occasional drawbacks, the general consensus is that Hotel Hanza offers a pleasant and rejuvenating spa experience with high recommendations for their massages and sauna facilities.
4 Star
Hotel Hanza offers a top-quality experience with modern amenities, well-maintained facilities and a fantastic location by the harbor. Many guests highlight the hotel’s great value for money, pointing out that the rooms are inexpensive yet provide excellent accommodation and services. The hotel is frequently described as fresh, modern and perfect for a pleasant stay. Guests often recommend the hotel, praising it for maintaining its classification as a hotel of this category. Positive remarks frequently include terms such as great service, excellent hotel and wonderful stay.
However, some reviews indicate that the hotel falls short of the 4-star standard, particularly in terms of cleanliness, maintenance and COVID-19 safety measures. Specific criticisms mention the lack of disinfectant availability outside of breakfast hours and insufficient social distancing and mask-wearing practices. These issues have led some guests to question the hotel’s 4-star rating, suggesting it does not live up to the expectations typically associated with such a classification.
Business
Hotel Hanza is a business-focused establishment offering robust accommodations for corporate travelers. Guests commend the hotel's various business facilities, including a dedicated business center and specialized business rooms. The hotel provides good value for money with reasonably priced rooms. Additionally, convenience is a priority with planned airport transfers and readily available car parking. The hotel caters well to business trips lasting 2-3 days and is fully wheelchair accessible, ensuring all guests feel welcome. Business tables are available but may need to be ordered in advance.
Dog Friendly
Hotel Hanza is consistently praised for its dog-friendly environment. Guests highlight the warm treatment their dogs receive and appreciate the hotel's accommodating nature regarding pets. The hotel is described as welcoming to both small and large dogs with no issues reported regardless of the pet's size. Visitors feel reassured by the hotel's pet-friendly policies and commend the overall friendliness staff exhibit towards dogs. Its reputation as a pet-friendly destination makes it a favorable choice for travelers accompanied by their canine companions.
No, Hotel Hanza doesn't have any pool.
Yes, a spa is available at Hotel Hanza.
Yes, Hotel Hanza welcomes dogs.
No, parking facilities aren't available at Hotel Hanza.