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Summary of reviewsBurg & Gästehaus by Schwarzenstein, nestled in the enchanting Rheingau region and surrounded by picturesque vineyards, is celebrated for its extraordinary location and stunning views of the Rhine. The property seamlessly combines historical charm with modern comforts, offering guests a romantic and relaxing escape. The hotel's scenic breakfast area, with its panoramic vistas, enhances the dining experience and adds to the overall allure of the establishment.
Guests consistently praise the exceptional breakfast offerings, characterized by a rich variety and attentive service. The extensive buffet, including hot dishes like Eggs Benedict and specialized options such as gluten-free selections, ensures a memorable start to the day. Dining in the beautiful loggia or gallery, with atmospheric views reminiscent of Italy, further elevates the breakfast experience.
The hotel's dinner offerings are equally well-received, with visitors applauding the quality and taste of the meals, despite the meals being on the pricier side. Highlights include the renowned schnitzel and diverse culinary options like Jordan olives and Queso Manchego. The Müllers restaurant, in particular, is noted for its fantastic evening menu, while the Nelson Müller dining experience is singled out as extraordinary.
Rooms at Burg & Gästehaus by Schwarzenstein are lauded for their spaciousness, comfort, and elegant décor. Cleanliness and high-quality furnishings contribute to a sense of luxury, with comfortable beds and various amenities enhancing the accommodation experience. Although some guests note minor issues such as traffic noise or a musty smell, these do not significantly detract from the overall comfort.
The staff at the hotel is frequently commended for their friendliness, competence, and dedication to guest satisfaction. Their attentive and welcoming service creates a warm and inviting atmosphere, ensuring guests feel at home. While there are rare instances of the staff appearing overwhelmed, the overall impression is one of professionalism and customer-oriented service.
In summary, Burg & Gästehaus by Schwarzenstein offers a delightful experience characterized by its breathtaking location, superb dining, elegantly furnished rooms, and exceptional service. While there are minor areas for improvement, particularly in bed quality and certain aspects of cleanliness, the establishment's commitment to guest comfort and hospitality remains evident throughout. Show more
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Categories
Dog Friendly Hotel
Located in Geisenheim, Burg & Gästehaus by Schwarzenstein features a garden, free private parking, a terrace and a restaurant. Pets are allowed.
Hotel with Parking
This property provides a car park for guests. Although some sources mention free parking, specific information indicates an uncovered self-parking fee per day, offering a convenient option for guests with vehicles.
EV charging stations
Hotel with EV Charging Stations
Hotel for Honeymoon
Business Hotel
Small Hotel
3-Star Hotel
Room Types
Comfort Double RoomThis double room has soundproofing, a four-poster bed and a minibar. A roof terrace with views of the vineyards and the Rhine valley is also featured.
Immerse yourself in the unique atmosphere of our romantic castle rooms, which are furnished with great attention to detail. Cherry-colored custom-made furniture, stylish accessories and romantic four-poster beds invite you to dream. Experience our personal style, which envelops the guest in well-being and comfort.
Superior Double RoomThese individually designed rooms are located in the historic castle building. They feature made-to-measure cherry wood-coloured furniture and four-poster beds.
Standard Single Room AnnexThese rooms are located in the annex. They are decorated in a cottage style with colour-cooridinated seating and light-coloured woods.
Please note that these rooms are slightly smaller than in the other categories and they partially face the street.
SuiteThis spacious and light-flooded tower suite features dark wenge wood furnishings, cream tones and a roof terrace with views of the vineyards and the Rhine valley.
Double Room AnnexOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a wardrobe. The unit offers 1 bed.
Tower roomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a minibar. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
Nestled amidst sprawling vineyards with breathtaking views of the Rhine, Burg & Gästehaus by Schwarzenstein boasts an extraordinary location in the Rheingau that captures the hearts of its visitors. Set on the northern slope above the river, this beautifully situated hotel offers a seamless blend of history and modernity within its picturesque grounds. Guests are consistently enamored by the hotel's romantic and relaxing ambiance, ideal for a tranquil weekend escape. The panoramic views from Schwarzenstein Castle enhance the hotel's charm, allowing guests to soak in the stunning landscapes that surround them.
The breakfast area provides a particularly memorable dining experience, with vistas stretching across the vineyards to the Rhine, making mornings here notably delightful. The property itself is described as a charming ensemble, harmonizing quietly with its vineyard setting. The attentive and friendly staff further contribute to the overall excellence of a stay at this well-located and highly regarded establishment.
Breakfast
Visitors to Burg & Gästehaus by Schwarzenstein are consistently impressed with the exceptional breakfast offerings. The breakfast experience is highly praised for its rich variety, with an extensive buffet that includes outstanding egg dishes and even specialized options like gluten-free selections. Many guests delight in having their breakfast in the beautiful loggia or gallery, which offers enchanting and sensational views of the Rheingau and vineyards, adding an atmospheric charm reminiscent of Italy. The service accompanying the breakfast is described as extremely friendly, attentive, and helpful, enhancing the overall experience. Freshly prepared hot dishes, including extras like Egg Benedict, are available upon request, ensuring a tailored dining experience. Overall, the breakfast is consistently described as very good, superb, sensational, and even dreamlike, making it an unforgettable part of the stay.
Dinner
The dinner at 'Burg & Gästehaus by Schwarzenstein' receives high praise from guests, with many highlighting the exceptional quality of the meals served. Diners frequently mention the restaurant's top-notch schnitzel as a standout dish, often described as the best they have ever tasted. The ambiance creates a pleasing dining environment, enhancing the overall experience. While some mention the dinner as being on the pricier side, most agree that the cost is justified by the taste and quality of the offerings. Dishes such as Jordan olives and Queso Manchego come recommended, adding to the diverse culinary experience. The Müllers restaurant is noted for its fantastic evening menu, and reviewers specifically recommend dining at Nelson Müller for an extraordinary meal. Overall, the dining experience at the hotel is deemed excellent with thoughtfully prepared meals that leave a lasting impression.
Rooms
The rooms at Burg & Gästehaus by Schwarzenstein receive high praise for their size and comfort. Guests frequently mention the spaciousness of both the rooms and bathrooms, providing a comfortable and relaxing environment. Many admire the tasteful décor and high-quality furnishings, contributing to a sense of elegance and style. Cleanliness is consistently noted, ensuring a pleasant stay for visitors. The beds are described as particularly comfortable, enhancing the overall accommodation experience. Additionally, rooms come equipped with various amenities, including water and fruit, adding extra layers of comfort. Despite the positive feedback, some reviews point out a musty smell, and rooms located by the street may experience traffic noise. Overall, the guesthouse offers well-equipped, beautifully furnished rooms that meet high standards of comfort and cleanliness.
Beds
Guests have shared mixed feedback about the beds at Burg & Gästehaus by Schwarzenstein. Many found the beds to be comfortable and praised the high quality, noting the firmness and lack of wear in the mattresses. However, some guests experienced dissatisfaction, pointing out that certain mattresses were too soft or felt worn, with one review mentioning the ability to feel the coils. Additionally, some visitors mentioned that double beds were smaller than expected, detracting from their comfort. There were also reports of mattresses shifting and creating gaps, along with pillows that did not meet expectations. Overall, while many guests slept well, certain aspects of the bed quality varied.
Cleanliness
Burg & Gästehaus by Schwarzenstein offers a blend of spacious and generally clean accommodations, set within a well-maintained property. Guests often praise the size and overall cleanliness of the rooms, noting that everything necessary for a comfortable stay is provided. However, there are some mixed experiences regarding cleanliness, particularly in bathrooms which show potential for improvement. Some guests have observed issues such as dusty surfaces, dirty tiles, and worn bathroom features. Despite these setbacks, the hotel strives to provide a welcoming atmosphere, with friendly and accommodating service enhancing the experience. The hotel’s proximity to the road may affect some guests' perceptions, but the emphasis on good maintenance suggests a focus on quality. Overall, visitors recognize the efforts toward cleanliness, even if there is room for enhancement in certain areas.
Staff
The staff at Burg & Gästehaus by Schwarzenstein receives high praise for their exceptional friendliness and competence. Guests repeatedly mention the attentive service that caters to their needs with great care, making them feel welcomed upon arrival and throughout their stay. Competency seems to be a consistent trait among the team, as demonstrated by their well-prepared reception and ability to handle inquiries with aplomb.
Customer-oriented service is highlighted as a defining feature, with staff demonstrating a keen ability to address guest wishes and ensure a pleasant experience. Many reviews commend the team for being extremely accommodating and helpful, contributing to a warm and comfortable environment where visitors feel at home.
Although there are instances where staff may appear overwhelmed, the overall sentiment remains positive, with friendliness and professionalism reigning supreme. The staff's approach is characterized by their dedication to customer satisfaction, highlighted most notably in their restaurant service.
In summary, the experience at Burg & Gästehaus is elevated by a team of individuals who prioritize guest comfort and exhibit a genuine warmth, creating an inviting atmosphere that reflects the property's commitment to hospitality.
No, Burg & Gästehaus by Schwarzenstein doesn't have any pool.
No, a spa isn't available at Burg & Gästehaus by Schwarzenstein.
Yes, Burg & Gästehaus by Schwarzenstein welcomes dogs.
Yes, parking facilities are available at Burg & Gästehaus by Schwarzenstein.
No, Burg & Gästehaus by Schwarzenstein doesn't have a gym.