Genova, Piazza dell'Erbe, 5r44.406396,8.932351(Show on Map)
5.7
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Albergo Panson, situated in a prime location in the heart of Genoa, offers exceptional convenience for tourists eager to explore the city's vibrant historic center. Its central position allows easy access to notable attractions such as Piazza Ferrari, Palazzo Ducale, the aquarium and the old port, making it an excellent base for city adventures. Housed in a well-maintained building from the 1500s, the hotel captivates visitors with its historic charm and strategic location, enabling most explorations on foot.
However, while the location is outstanding, the hotel itself presents a mixed bag of experiences. On one hand, some guests praise the spaciousness and cleanliness of certain rooms. On the other hand, there are widespread complaints about dated and rundown furnishings, cramped and poorly maintained bathrooms and general noise issues, especially due to its proximity to a lively square. Many have commented on the outdated fixtures, mold, stained tiles and even unclean conditions, which deteriorate the overall comfort of the rooms.
Cleanliness at Albergo Panson has also been a significant point of concern. Despite occasional mentions of clean rooms and linens, many guests have noted issues such as dirty bathrooms, mold, unpleasant odors and sightings of cockroaches. This lack of proper upkeep diminishes the guest experience, stressing the need for better maintenance and deep cleaning.
The staff at Albergo Panson, however, has been a redeeming factor for many guests. The majority of reviewers found the staff to be friendly, helpful and accommodating, contributing positively to their stay. Instances where the owner provided exceptional service, such as showing guests around or allowing luggage storage after check-out, were highlighted. Despite mixed impressions about the owner with some guests reporting rude behavior and lengthy check-in processes, the overall sentiment towards the staff remains positive.
One of the significant drawbacks of Albergo Panson has been the quality of its beds. A substantial number of guests reported discomfort due to old, thin and hard mattresses with some beds being makeshift constructions or broken. The poor-quality bedding has frequently been a source of dissatisfaction, contributing to an uncomfortable stay for many.
In summary, Albergo Panson stands out for its remarkable central location and historical charm, perfect for those looking to explore Genoa. However, potential guests should be aware of the reported issues relating to room conditions, cleanliness and bed comfort. The dedicated and friendly staff remain a bright spot amidst these concerns, making the overall experience at Albergo Panson a blend of highs and lows.
Categories
Free Wi-Fi
Albergo Panson, located in Piazza dell'Erbe, Genova, typically offers free Wi-Fi, a common amenity that allows guests to stay connected and easily access the internet for their needs.
Cheap
This hotel provides affordable accommodation in a central location. It is convenient for exploring the city's main attractions.
Adult Only
Located in Genova, this hotel may offer a tranquil environment. It is suitable for adults seeking a peaceful vacation.
Small
Room Types
Standard Single Room with Shared BathroomFeaturing a wardrobe, a tiled floor and heating, this single room includes a shared bathroom. This single room features a TV. The unit has 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The double room features a wardrobe, a tiled floor, heating, as well as a TV. The unit has 1 bed.
About Albergo Panson
Registry or License or Notification Number: 010025-ALB-0050, IT010025A1E4E56Q79
Guest Reviews
5.7
Rated
Review Summaries
Location
Albergo Panson enjoys a prime location in Genoa, making it an ideal choice for those keen on exploring the city. Situated centrally, it offers easy access to the old port, historic sites, vibrant nightlife and the charming squares and cafés of the area. The hotel is housed in a well-maintained 1500s building, adding to its fascinating appeal.
The proximity to key attractions like Piazza Ferrari, Palazzo Ducale, the Dom and the aquarium makes it convenient for tourists. Despite some noise, especially on weekends, the central position remains one of its strongest suits. Guests appreciate the strategic location for its convenience and accessibility, enabling them to explore Genoa mostly on foot.
Overall, Albergo Panson stands out for its excellent, optimal and dreamy location, right in the heart of Genoa's historic center, making it a perfect base for city adventures.
Rooms
Albergo Panson, a historical building from the 1500s, offers a mixed bag of experiences for its guests. On the positive side, some rooms are described as quite spacious, featuring the essentials one might need for a basic stay. Cleanliness was noted by a few guests, which is always a plus. However, the accommodation falls short in several areas. Many guests have highlighted that the rooms and furnishings are dated and rundown with bathrooms that are cramped and sometimes poorly maintained. Issues such as mold, stained tiles and outdated fixtures are recurrent complaints.
Noise is another significant concern at Albergo Panson, particularly because the rooms overlook a lively square, contributing to a noisy environment both day and night. The structure itself is old with windows that fail to block out the constant sounds of nightlife and street activity. Basic amenities, like a working TV or a clean bathroom, are sometimes lacking. Additionally, some guests reported problems with insects and unclean conditions that made the stay unpleasant.
Overall, Albergo Panson's charm as a historical building is overshadowed by the need for major renovations and noise control to meet modern standards of comfort and cleanliness.
Beds
Albergo Panson has faced significant criticism when it comes to the quality of its beds. Many guests have found the mattresses to be old, thin and uncomfortable, causing issues such as back and neck pain. Numerous reviewers noted that the beds were often sagging with frames that were broken or held together with tape. Visitors frequently encountered worn-out and hard mattresses, sometimes even feeling the slats of the bed frame through the thin layers.
Some rooms featured beds that were makeshift constructions of multiple low mattresses stacked together and there were instances where guests resorted to sleeping on the floor due to discomfort. The bedding itself often received negative feedback for being of poor quality and sometimes even dirty. Adding to the discomfort, the noise from the Piazza delle Erbe below was a disturbance for those who kept their windows open.
While a sparse few guests mentioned that the beds were comfortable or at least acceptable, the overwhelming consensus was one of significant dissatisfaction. If considering a stay at Albergo Panson, potential guests should be aware of these prevalent issues.
Cleanliness
Located in the historic center, Albergo Panson offers easy access to local attractions and amenities. However, it appears the cleanliness of the hotel has received significant criticism from guests. Despite occasional mentions of clean rooms and linens, many guests reported issues such as dirty bathrooms, mold and general lack of upkeep. Hygiene was often described as subpar with some mentioning the presence of cockroaches and mold. Comments about the unpleasant odors further highlight the need for better maintenance and a deep cleaning of the facilities. Unfortunately, this impacts guest satisfaction, making it clear that improvements in cleanliness and maintenance are necessary.
Staff
Albergo Panson's staff generally receive positive remarks for their friendliness and helpful nature, which significantly contributes to the overall guest experience. Many visitors found the staff, including the reception team and waiters, to be very accommodating and sweet, enhancing their stay with a warm welcome and excellent service. Several reviewers mentioned that the owner was exceptionally kind, going out of their way to show them around and allowing luggage storage after check-out. Cleanliness was also a highlighted positive aspect, thanks to the diligent efforts of the staff.
However, there are mixed reviews about the owner with a notable number of guests reporting rude and unhelpful behavior. Instances of a lengthy check-in process and being left waiting in unfavorable conditions were mentioned. Despite these negative experiences, the consensus remains that the majority of the staff are dedicated to providing a friendly and helpful service. The positive interactions with most staff members ultimately enhance the appeal of Albergo Panson for many travelers.
FAQ
No, Albergo Panson doesn't have any pool.
No, a spa isn't available at Albergo Panson.
No, Albergo Panson doesn't allow dogs.
No, parking facilities aren't available at Albergo Panson.
