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Best Western Hotel Metropoli

Genova , Piazza Fontane Marose (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBest Western Hotel Metropoli in Genoa is well-regarded for its strategic location, excellent breakfast offerings, comfortable and clean rooms and outstanding staff service. Situated in the heart of the city, the hotel is conveniently close to key landmarks, public transportation, shops, restaurants and the beach, making it an ideal base for exploring Genoa. Guests appreciate the ease of navigation and the picturesque setting of the hotel overlooking a charming square.

The hotel's breakfast receives high praise for its quality, variety and value. Offering a broad selection of fresh products, including local specialties and options for gluten-free diets, the breakfast buffet exceeds expectations for a three-star hotel. Guests particularly enjoy the hearty servings and the option to dine in a stylish breakfast room or have breakfast delivered to their rooms.

Rooms at the Best Western Hotel Metropoli are noted for their cleanliness and comfort. Spacious, well-equipped and featuring modern amenities, the rooms cater to a cozy and functional stay. While some smaller rooms may feel cramped and occasional noise can be an issue for street-facing rooms, the overall impression is positive with a focus on cleanliness and comfort. The hotel's family rooms are particularly commended for being spacious and well-suited for family trips.

The cleanliness of the hotel extends to all areas, including immaculate bathrooms and well-maintained facilities. This high standard of cleanliness is complemented by a courteous and efficient staff, contributing to a welcoming atmosphere. The staff at Best Western Hotel Metropoli are frequently highlighted for their friendliness, professionalism and multilingual capabilities, ensuring a pleasant and comfortable experience for all guests.

Free Wi-Fi is available throughout the hotel, generally providing a stable and strong connection. Though there are occasional reports of weak signals in specific areas, the overall performance is satisfactory. The hotel’s central location comes with the downside of no private parking, but nearby public options, though sometimes described as expensive, are secure and convenient.

Best Western Hotel Metropoli is also recognized as family-friendly, providing spacious family rooms and an indoor play area to keep younger guests entertained. The hotel's facilities are inclusive with disabled-friendly bathrooms further enhancing its appeal. Additionally, the hotel is dog-friendly, offering amenities such as kennels and bowls for pets to ensure a comfortable stay for guests traveling with their dogs.

For those interested in nightlife, the hotel's central location provides easy access to a variety of bars and restaurants, though some guests note occasional nighttime noise. Business travelers find the hotel convenient with essential business services and a conducive atmosphere for work. Despite a few minor inconveniences such as steps leading to the entrance and occasional Wi-Fi issues on the first floor, the hotel's facilities and professional service are well-regarded.

Overall, Best Western Hotel Metropoli is a three-star hotel that consistently surpasses expectations, offering excellent value and a welcoming stay for a diverse range of travelers.
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Hotel Taking Steps Towards Sustainability

Best Western has a global sustainability initiative called 'Because We Care' focusing on Earth, People, and Community. This hotel is identified as a green hotel in the center of Genoa with sustainable management and the use of local products.

Family Friendly Hotel

This hotel offers exclusive amenities designed for families with children, including comfortable family rooms, a kid's corner at breakfast, and entertainment for the youngest. It provides services such as assistance for baby food preparation and babysitting at a special price.

Dog Friendly Hotel

This hotel is known to be pet-friendly. It makes traveling with pets easier.

Hotel near Nightlife Spots

Located in Piazza Fontane Marose, this hotel is steps away from restaurants and nightlife options. It is also close to Palazzi dei Rolli. The hotel provides easy access to the city's vibrant nightlife.

Business Hotel

This hotel is a Best Western property, suggesting a standard level of business-friendly amenities. Specific details about its business amenities are not available in the provided data.

3-Star Hotel

Located in the city center, it provides convenient access to main attractions such as Piazza De Ferrari. The hotel features comfortable rooms and good service, making it suitable for both leisure and business travelers.

Room Types

Single Room - Non Smoking Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Comfort Double Room - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view.

Double Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.

Family Room - Non-Smoking Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as an inner courtyard view. The unit offers 3 beds.

Family King Room with Single Bed and City View Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.

Superior King Room with City View Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

About Best Western Hotel Metropoli

License: 010025-ALB-0049, IT010025A12NXSWWLV

Guest Reviews

8.5

Very Good

Location

Nestled in the heart of Genoa, the Best Western Hotel Metropoli boasts a prime location that makes it an ideal choice for travelers looking to explore the city on foot. Situated right in the center of Genoa, this hotel is conveniently positioned near key landmarks such as Piazza Ferrari, Via Garibaldi and the historic old town, allowing guests easy access to the city’s main attractions, including the Aquarium and various historic palaces.

The hotel's strategic location allows for seamless navigation with many of Genoa's attractions just a short walk away. Guests frequently highlight the hotel's proximity to public transport, including a bus station right in front of the building, which adds to the ease of exploring the city. Moreover, the hotel overlooks a charming little square, adding to the picturesque setting.

Visitors appreciate the convenience of being steps from everything, including shops, restaurants, historic places and the beach, which is about 20 minutes away by car. The central position also means that tourists can comfortably visit museums, enjoy the local cuisine at nearby restaurants or take a stroll around the main shopping streets.

The hotel's excellent location is complemented by friendly and efficient staff, ensuring a pleasant stay for guests. With its perfect placement for sightseeing and shopping, the Best Western Hotel Metropoli is deemed an ideal base for discovering the beauty and history of Genoa.

Breakfast

Best Western Hotel Metropoli is frequently praised for its breakfast offerings, which guests describe as excellent, fantastic and worth every penny. The breakfast is noted for its fresh products and a wide selection, including local specialties, freshly squeezed orange juice, eggs, sausages, delicious pastries and options for gluten-free diets. Many find the breakfast buffet to be rich, abundant and well-assorted with generous servings that exceed typical expectations for a 3-star hotel.

Despite some occasional criticisms regarding variety and the quality of certain items, the overall consensus remains highly positive. Guests appreciate the affordability with breakfast costing around 5 to 10 euros, considering it a great value. The stylish breakfast room and the option to have breakfast delivered to the room add to the pleasant experience.

Though improvements in variety and fresh fruit offerings were suggested, most reviews highlight the hearty and lavish nature of breakfast, which contributes significantly to the guests' enjoyment. The combination of quality, taste and value makes the breakfast at Best Western Hotel Metropoli a memorable part of the stay.

Rooms

The rooms at Best Western Hotel Metropoli generally receive positive feedback for their cleanliness and comfort. Many guests note that the rooms are spacious and well-equipped with modern furnishings and amenities. The hotel also offers cozy and comfortable atmospheres with some rooms providing beautiful views of the city. Reviewers appreciate the thorough cleanliness with rooms often described as spotless and tidy.

While the room facilities are highly regarded, some guests point out that portions of the property could use renovations. There are mixed feelings about the size of the rooms; while many find them spacious, others highlight that some single and smaller rooms can feel cramped. For those needing more space, family rooms are often noted as being large and accommodating.

Noise can be an issue for rooms facing the street, though rooms are generally quiet and soundproof. Additionally, while the furnishings are comfortable and modern in many rooms, some guests report that certain decor elements feel outdated or plain.

Overall, the Best Western Hotel Metropoli offers a functional and comfortable stay with well-maintained, clean rooms, although there might be occasional variations in room quality and size.

Beds

At the Best Western Hotel Metropoli, the consensus leans heavily towards comfort when it comes to their beds. Guests frequently describe the beds as comfortable with terms like very comfortable, extremely comfortable and excellent quality often mentioned. The majority of reviewers found the bedding to be good with some specifically praising the pillows and mattresses. Cozy rooms and appropriate bedding further contribute to the overall sense of relaxation.

Despite the overwhelmingly positive feedback, there are occasional mentions of smaller beds and instances where the bed did not meet expectations. Thankfully, these seem to be the exception rather than the rule. Some guests pointed out the presence of bunk beds with one review noting a sagging bed frame and mattress.

Overall, the Best Western Hotel Metropoli appears to prioritize guest comfort, making it likely that you’ll enjoy a restful night's sleep on their well-equipped and comfy beds.

Cleanliness

The Best Western Hotel Metropoli in Genoa receives high praise for its exceptional cleanliness and central location. Guests consistently highlight the very clean rooms, spotless and well-kept environment and immaculate conditions throughout the hotel. Many reviewers appreciate the clean and spacious rooms, modern amenities and comfortable bedding. The cleanliness extends to all parts of the hotel, including the bathrooms, which are frequently mentioned as very clean and well-equipped.

The hotel itself is well-maintained and decorated, contributing to a pleasant and welcoming atmosphere. This level of tidiness is complemented by a friendly and courteous staff, reinforcing the positive impression of cleanliness and hospitality. Though there are occasional mentions of areas where room cleanliness could be improved, these are outweighed by the numerous affirmations of the hotel's thorough cleaning practices and well-maintained facilities.

The Best Western Hotel Metropoli's central location not only offers convenience for exploring Genoa but also ensures a comfortable and clean stay. It stands out as a reliable choice for travelers prioritizing cleanliness and comfort.

Staff

At the Best Western Hotel Metropoli, guests consistently highlight the exceptional quality of the staff. The team is frequently described as friendly, helpful and incredibly professional. Visitors appreciate the warm and welcoming atmosphere created by the staff with particular emphasis on their kindness and attentiveness. The reception staff are especially noted for their efficiency and pleasant demeanor, often going out of their way to assist with luggage and provide excellent service.

The multilingual capabilities of the staff add a valuable touch, making international guests feel more at home. Many reviews mention specific individuals, like Irene and Cinzia, for their outstanding assistance and guidance. The staff’s readiness to accommodate last-minute requests, maintain high hygiene standards and offer genuine, knowledgeable advice enhances the overall guest experience.

Overall, the hotel staff at Best Western Hotel Metropoli receive glowing comments for their commitment to providing top-notch customer service, contributing significantly to the pleasant and comfortable stays of many travelers.

Wi-Fi

Best Western Hotel Metropoli offers complimentary Wi-Fi throughout the premises. Guests have generally found the Wi-Fi to be stable and strong in most rooms with several highlighting a solid and strong connection. The internet is widely available and typically works perfectly, ensuring that guests can stay connected during their stay. However, there have been occasional reports of weak and unreliable signals, particularly in specific areas such as room 503 and the first floor. Despite a few mentioned issues, the overall consensus is that the hotel's Wi-Fi service performs well for the majority of guests.

Parking

When staying at the Best Western Hotel Metropoli, it's important to note that the hotel does not offer direct or private parking facilities. However, travelers will find several nearby public parking options, such as the paid Piccapietra parking lot, which is conveniently located just a short walk away from the property. This underground and secure parking area is considered convenient by many reviewers, albeit with a daily fee ranging from 23€ to 25€.

Though some guests have described the parking as expensive, the proximity and security of the garages are frequently appreciated. A public car park is located around 200 meters from the hotel and the hotel staff are often helpful, providing maps and recommendations on where to park.

It's worth mentioning that finding parking can occasionally be tricky and there have been instances where entrances were blocked or parking is a little further on foot than anticipated. Despite these occasional hiccups, the majority of guests seem to find the provided information and nearby options satisfactory, noting that the costs are unavoidable but manageable. For smaller vehicles, there are ample spots and guests can drop off luggage at the hotel before parking.

While the lack of included or on-site parking might be inconvenient for some, the availability of secure public parking nearby seems to be a viable and widely used alternative.

Family

Best Western Hotel Metropoli stands out as a prime choice for families, thanks to its dedicated family-friendly amenities and services. Ideal for family trips and visits, the hotel offers spacious family rooms equipped with a large double bed and a bunk bed, ensuring comfort and convenience for both parents and children. Families will also appreciate the indoor play area, designed to keep younger guests entertained. The staff here is noted for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere for all guests. Additionally, the hotel's facilities include disabled-friendly bathrooms, highlighting their commitment to accommodating all needs. The breakfast is both lovely and good value, adding to the overall positive experience. Located conveniently, it is not too far for family excursions, making it a recommended choice for family adventures.

Nightlife

Best Western Hotel Metropoli is well-located in a central area that's surrounded by a variety of bars and restaurants, making it convenient for those seeking a place to eat or have a drink. Numerous options are available within walking distance and many popular spots can be reached within a 10-minute walk. While the location is perfect for accessing the local nightlife, some guests have noted that the area can become noisy, especially late at night with particular disturbances coming from Fontane Marose Square. Despite these occasional noise issues, the vicinity offers plenty of dining and drinking establishments, making it a prime spot for visitors who enjoy vibrant urban settings.

3 Star

Best Western Hotel Metropoli in the heart of Genoa stands out as an outstanding three-star hotel, consistently surpassing expectations. Despite its official rating, many guests feel it rivals even four-star establishments in terms of quality and service. The facilities are well-equipped and offer great value, making it a smart choice for budget-conscious travelers. While some guests noted the small size of the rooms, the overall experience and amenities provided are more than adequate, proving the hotel to be a hidden gem that delivers more than its stars suggest.

Business

Best Western Hotel Metropoli is a business-friendly establishment situated within walking distance to the city center, making it an ideal choice for business travelers. The hotel offers essential business services, including a conference room and business lounge, providing a conducive environment for work. It boasts a central location, ensuring convenience for business engagements. The hotel skillfully blends modern amenities with a quaint atmosphere and is known for its professional and efficient service. Despite these positives, there are ten steps leading to the entrance and the WiFi on the first floor has been noted as subpar. The availability of a functional business center and useful desk adds to the convenience for business guests.

Dog Friendly

The Best Western Hotel Metropoli in Genoa stands out for its dog-friendly environment, consistently noted for its welcoming nature towards pets. With pet-friendly amenities readily available and a genuine keen interest in animals, it creates a comfortable atmosphere for guests traveling with their dogs. The hotel permits pets and specific amenities, such as kennels and bowls for dogs, are provided to ensure that furry companions have all they need for a pleasant stay. Additionally, the attentive staff contributes to making the experience even smoother and more enjoyable for pet owners. Nearby establishments also cater to dogs, adding extra convenience for guests who want to explore the surroundings with their pets.

No, Best Western Hotel Metropoli doesn't have any pool.

No, a spa isn't available at Best Western Hotel Metropoli.

Yes, Best Western Hotel Metropoli welcomes dogs.

No, parking facilities aren't available at Best Western Hotel Metropoli.

No, Best Western Hotel Metropoli doesn't have a gym.

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