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Hotel Palazzo Grillo

Genova , Piazza Delle Vigne 4 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Palazzo Grillo, situated in the heart of Genoa's historic old town, impressively combines convenience with charm. Its location is perfect for exploring the city's rich cultural heritage with key attractions such as museums, the aquarium and Porto Antico all within walking distance. Despite its central position, the hotel offers a tranquil retreat, making it a favored base for tourists and appreciated for its historical ambiance and aesthetic appeal.

The hotel's breakfast experience is highly regarded, offering a varied and high-quality buffet that includes fresh fruits, pastries, cakes, egg dishes and a range of coffee options. The option to enjoy breakfast on the beautiful rooftop terrace stands out, offering picturesque views of the city and a delightful start to the day.

Guests are also impressed with the modern, well-renovated rooms that are spacious, clean and tastefully decorated with luxurious bedding and functional furnishings. While some rooms may lack storage space or appear minimalist, the overall aesthetic and modern conveniences receive positive feedback.

Cleanliness at Hotel Palazzo Grillo is impeccable with both private rooms and common areas kept in pristine condition. The hotel’s stylish decor and attentive housekeeping further enhance the guest experience, ensuring a comfortable and well-maintained environment.

The staff at Hotel Palazzo Grillo are praised for their friendliness, helpfulness and professionalism. They are noted for providing excellent service, useful city visit advice and warm hospitality, ensuring a pleasant and comfortable stay for all guests.

The free Wi-Fi is generally reliable and available in all rooms, though there are occasional issues with connection strength in certain areas.

Parking is a challenge due to the hotel's pedestrian zone location. While no on-site parking is available, there are public parking options nearby. The hotel offers some assistance with a tuktuk service and discounts at certain garages, though navigating these options can be inconvenient for guests, especially those with luggage.

For families, the hotel offers spacious and cozy rooms, though some accessibility issues and external noise can be inconvenient. Staff friendliness towards children and proximity to family-friendly attractions like the port aquarium are positives, but logistical considerations could be improved.

The hotel’s bedding is highly praised for comfort and top quality, contributing to a restful stay. While some rooms fall short of four-star expectations, particularly in terms of amenities and additional charges, the common areas maintain a luxurious feel.

Business travelers find the hotel conducive to their needs with spacious rooms and a quiet environment ideal for work. Accessibility for those with disabilities is limited due to the pedestrian zone location and architectural barriers.

Hotel Palazzo Grillo is particularly ideal for romantic getaways and honeymoons, offering an enchanting historical ambiance and beautiful Honeymoon suite that create a memorable romantic experience.

In summary, Hotel Palazzo Grillo is a charming and historically rich hotel offering a blend of modern comfort and convenient location, making it a favored choice for various types of travelers, from tourists and business guests to families and honeymooners.
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Categories

Luxury Hotel

Located in a historical building in the city center, this hotel blends historic architecture with modern design. It offers air-conditioned rooms with design furniture and a terrace with city views.

Hotel Taking Steps Towards Sustainability

This historic palace hotel is equipped with modern technology for impeccable electricity management. It features ergonomic controls and silent mechanisms, aligning with sustainability efforts through efficient energy use.

Hotel for Honeymoon

Set in a 16th-century building, Hotel Palazzo Grillo combines history and art with breathtaking frescoes and Renaissance-style decorations. Each room tells a story through vintage and contemporary furniture. The rooftop terrace offers a serene environment with city views.

Romantic Hotel

Located in a historic palazzo in the heart of Genoa, this hotel offers a taste of the city's rich past. Its architectural beauty and central location provide a culturally romantic experience.

Accessible Hotel

Hotel Palazzo Grillo is listed as an accessible hotel in a historical building.

Hotel with EV Charging Stations

An electric vehicle charging station is available at this hotel. Public parking is also mentioned as being available nearby.

4-Star Hotel

Located in the heart of Genoa, this hotel offers a charming ambiance with elegantly decorated rooms. Its central location provides easy access to the city's main attractions, making it ideal for travelers seeking a comfortable and convenient stay.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

EV charging stations

Room Types

Standard Single Room This single room has a soundproofing and air conditioning.

Double Room This double room features a soundproofing and flat-screen TV.

Deluxe Double or Twin Room with City View This twin/double room features air conditioning and soundproofing.

Deluxe Luxury This double room has a flat-screen TV and air conditioning.

Comfort Double or Twin Room This twin/double room features air conditioning and soundproofing.

Deluxe Luxury with Extra Bed This double room has air conditioning and a seating area.

Deluxe Family Room Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 2 beds.

Junior Suite This suite has air conditioning and soundproofing.

Deluxe Junior Suite This suite features a soundproofing and a seating area.

Duplex Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

About Hotel Palazzo Grillo

License: 010025-ALB-0020, IT010025A134KXTMMW

Guest Reviews

8.7

Very Good

Location

Hotel Palazzo Grillo is nestled in the heart of Genoa's historic old town, offering an extraordinary location that seamlessly blends convenience with charm. Guests appreciate its central position, making it an ideal base for exploring the city's rich cultural heritage. The hotel's proximity to key attractions like museums, the aquarium and Porto Antico ensures that all points of interest are within walking distance, adding further ease to sightseeing.

Set amidst the labyrinthine narrow streets and picturesque squares of Genoa, the beautifully renovated Palazzo embodies the essence of historical luxury. The location is perfect for immersing oneself in the beauty of this medieval city with its unique pedestrian zones and captivating architecture enhancing the overall experience. The hotel is lauded for being centrally located yet surprisingly peaceful, offering a tranquil retreat despite its bustling surroundings.

While the absence of on-site parking and the occasional difficulty in navigating the old town's alleys might pose minor inconveniences, the strategic location is generally well worth it. Guests are delighted by the historic ambiance and the building's aesthetic appeal, making every stay both comfortable and memorable. Overall, Hotel Palazzo Grillo's prime position in Genoa's old town is frequently cited as one of its greatest assets, winning high praise from visitors who seek both culture and convenience.

Breakfast

Hotel Palazzo Grillo's breakfast consistently receives high praise from its guests, who describe it using terms such as exceptional, superb and fantastic. The breakfast buffet is notably varied and includes fresh, high-quality ingredients like fruits, pastries, cakes, egg dishes, juices and a selection of coffee. The service stands out with friendly and attentive staff enhancing the overall breakfast experience.

One of the most highlighted features is the option to enjoy breakfast on a beautiful rooftop terrace. Guests find this setting both magical and relaxing, offering picturesque views of the city, which makes for a delightful start to the day. Despite the attic dining room being cozy, the terrace remains the favored spot, especially in good weather.

Quality and variety are recurring themes with comments noting a wide selection that caters to different tastes and dietary preferences. The buffet includes hearty options and freshly prepared dishes, ensuring all guests find something they enjoy. In particular, the availability of fresh produce and hot items adds to the meal's appeal.

Some guests noted minor issues such as limited space in the breakfast room and occasional lack of variety, but overall, the breakfast experience at Hotel Palazzo Grillo is highly regarded. It manages to combine delicious offerings with an enviable rooftop setting that leaves a lasting impression on visitors.

Rooms

Hotel Palazzo Grillo impresses with its modern, well-renovated interiors and spacious, beautifully decorated rooms. Guests frequently highlight the contemporary style and tasteful minimalism that blend seamlessly throughout the hotel. The rooms are described as comfortable, clean and well-maintained with luxurious bedding and functional furnishings. Many appreciate the spaciousness, especially in family rooms and higher floors that offer great city views.

However, the minimalist approach can sometimes feel spartan or bare with some rooms lacking sufficient storage space or appearing very plain. Despite this, the overall aesthetic and modern conveniences, such as new windows and well-equipped bathrooms, receive positive feedback. Noise levels seem to vary with some rooms being wonderfully quiet while others can be quite noisy.

The hotel's historic charm is well-preserved in the beautifully restored common areas, featuring original frescoes and a charming library, adding to the unique atmosphere. While some rooms are deemed small or lacking character, the general consensus is that Hotel Palazzo Grillo offers a blend of modernity and comfort, making it a pleasant stay with luxurious touches in a historic setting.

Beds

Hotel Palazzo Grillo consistently receives high praise for its bedding and the comfort of its beds. Guests often highlight the exceptional quality of the mattresses and the luxurious bedding, describing the beds as extremely comfortable, clean and of top quality. Many guests found the beds to be spacious and ideal for a good night's sleep, even noting the comfort during warmer months. The rooms themselves are noted for their quiet atmosphere, enhancing the overall sleeping experience. Some guests mentioned the beds being a bit firm but still very comfortable. Overall, the consistent theme is a high level of comfort and quality in the bedding, making for a restful stay.

Cleanliness

Hotel Palazzo Grillo in Genoa consistently impresses guests with its impeccable cleanliness and well-maintained facilities. The rooms are described as modern, spacious and equipped with fresh linen and towels, creating a comfortable and welcoming atmosphere. Both the private rooms and common areas are kept in pristine condition, reflecting the excellent housekeeping standards.

The hotel's stylish and sophisticated interior decor adds to the overall experience, blending modern amenities with a nod to the building's historical charm. Guests frequently highlight the attentive and efficient cleaning staff, who ensure that rooms are thoroughly cleaned daily and all areas remain tidy.

Moreover, the property is appreciated not just for its cleanliness but also for its comfort and well-furnished spaces. Guests frequently mention the excellent management and good reception, which contribute to a pleasant and well-organized stay. Overall, Hotel Palazzo Grillo stands out for its top-notch cleanliness and maintenance, offering a perfect balance of historical elegance and modern comfort.

Staff

Hotel Palazzo Grillo is highly praised for its exceptional staff, renowned for being friendly, helpful and competent. Reviews highlight the staff's friendliness and accommodating nature, noting their warm welcomes and readiness to assist with any request or issue. Reception staff, in particular, receive commendations for their professionalism and efficiency, providing excellent service and useful advice for city visits. The hotel's commitment to outstanding customer service is also evident through attentive housekeeping and courteous service in the breakfast area. Whether engaging in attentive communication or simply offering warm hospitality, the staff at Hotel Palazzo Grillo consistently ensures a pleasant and comfortable stay for all guests.

Wi-Fi

Hotel Palazzo Grillo offers free Wi-Fi that is both reliable and available in all rooms. Many guests have found the Wi-Fi to be excellent with a strong signal in most areas of the hotel. The Wi-Fi generally works very well and is considered decent in terms of speed. However, there have been instances where the connection could be improved and some guests experienced weak or slow Wi-Fi, particularly in the lift area. Despite occasional issues, the overall Wi-Fi service is positively reviewed.

Parking

Guests at Hotel Palazzo Grillo often noted that parking can be a challenge due to the hotel's location in a pedestrian zone, making it inaccessible by car. While the hotel does not provide onsite parking, there are several public parking options nearby, such as garages at the harbor, which are about 10-15 minutes away. Some reviews mentioned that these parking facilities require an additional fee and could be difficult to locate.

To ease the burden of navigating to and from the parking areas, the hotel offers some assistance, including a tuktuk service from the port parking lots. This service is appreciated by guests, though its availability can be limited. The hotel also has an agreement with the Marina Porto Antico garage, offering a 50% discount, which is a favorable option given the high parking costs in the area.

Despite these efforts, some reviews highlighted the difficulties in finding and accessing these parking areas and the inconvenience of walking to the hotel, especially with luggage. The absence of valet service and reserved parking spots further compounded the issue for some guests.

Overall, while the hotel staff are helpful and make an effort to assist with parking arrangements, the distance and inconvenience remain points of frustration for some guests. Accessing closer parking or improved shuttle services could enhance the experience for future visitors.

Family

Hotel Palazzo Grillo has received mixed reviews regarding its suitability for families with children, but with several highlights worth noting. Guests consistently praise the hotel's welcoming and friendly atmosphere, making it a nice family retreat. The family rooms are described as cozy and spacious enough to comfortably fit three or four people. Many reviewers found the accommodations to be exceptionally family-friendly and baby-friendly with room setups that cater well to those traveling with kids.

However, there are certain drawbacks for families, especially those with young children or toddlers. Some guests found the external noise and surrounding environment, including the presence of street activities, less than ideal. Accessibility issues were also noted, such as family rooms only being reachable by several steps, creating inconvenience when handling strollers and luggage. Unfortunately, solutions were not always offered for guests facing these challenges, making it difficult for some families to comfortably navigate their stay.

Despite these inconveniences, the hotel's location offers easy access to attractive family-friendly destinations like the port aquarium, providing enjoyable city excursions. Staff kindness towards children stands out, contributing to a generally pleasant experience. Thus, while Hotel Palazzo Grillo shows promise as a family-friendly destination, it may require better logistical considerations to fully align with the needs of families with very young children.

4 Star

Hotel Palazzo Grillo, located in an appealing area, presents mixed experiences regarding its four-star designation. Although some visitors highly regard the common areas, they find the rooms falling short of the four-star standard, often comparing them to three-star accommodations. Guests commend the spaciousness of the rooms, yet they believe the services and amenities do not fully meet four-star expectations.

Amenities like air conditioning and mosquito nets, which guests expected, are not adequately provided. Additional charges for breakfast and other services also detract from the perceived value of the hotel. Some guests noted the absence of complimentary slippers and separate shampoo and shower gel, perks typically associated with four-star hotels.

Despite the luxurious ambiance of certain areas within the hotel, such as the common areas, there is a consensus that the overall service and room quality do not align with a true four-star experience.

Business

Hotel Palazzo Grillo provides an array of facilities and services ideal for business travelers. The staff is acknowledged for their helpfulness, ensuring a smooth experience. The rooms are sufficiently spacious, featuring clear and comfortable desks, making them perfect for working. The hotel exudes a luxurious atmosphere, offering both relaxation and productivity. Its ambiance and quiet rooms contribute to a conducive environment for business activities. Overall, it is highly recommended for both business trips and vacations.

Accessible

Hotel Palazzo Grillo presents several notable challenges for guests with disabilities, primarily due to its location in a pedestrian zone. This unique setting, while charming, restricts access by car or taxi, necessitating arrival on foot through narrow alleyways. The ease of entry is further complicated by architectural barriers and stairs, which pose difficulties for those with reduced mobility. Guests reported several steps leading to the rooms and an absence of elevators to reach upper stories. Additionally, the narrow pathways make it cumbersome to maneuver large luggage. Although these accessibility issues are prevalent, some guests acknowledged the area as picturesque and the hotel itself as charming, suggesting that the overall attraction of the location may still appeal despite the challenges faced.

Honeymoon

Hotel Palazzo Grillo offers an exceptional setting for a romantic stay, particularly ideal for honeymooners. The historical ambiance of this hotel creates an enchanting backdrop for a honeymoon experience, enhancing the romantic vibes. Guests have consistently praised the beautiful Honeymoon suite, underscoring its suitability for newlyweds. Everything from the facilities to the services has been described as superb, making it the perfect place for a memorable honeymoon.

Romantic

Tucked in an ideal location, Hotel Palazzo Grillo captivates with its harmonious blend of modern amenities and ancient romantic Italian architecture, making it a favored choice for a romantic stay. This beautifully decorated, historic palace exudes charm and coziness, offering a dream getaway for couples. The atmosphere is enriched by candlelight and soft music and guests appreciate the mesmerizing views from the hotel. Nestled in a romantic neighborhood adorned with quaint bars and cafes, the hotel opens into a picturesque square, adding to its enchanting appeal.

The beautifully restored palazzo creates a magnificent backdrop for evenings filled with romance, perfect for couples seeking an intimate escape. The romantic ambiance of the historic building is maintained meticulously, ensuring that every stay feels special and memorable. Overall, Hotel Palazzo Grillo stands out as an exceptional destination for romantic getaways, providing a perfect blend of historic charm and contemporary comfort.

No, Hotel Palazzo Grillo doesn't have any pool.

No, a spa isn't available at Hotel Palazzo Grillo.

Yes, Hotel Palazzo Grillo welcomes dogs.

Yes, parking facilities are available at Hotel Palazzo Grillo.

No, Hotel Palazzo Grillo doesn't have a gym.

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