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Summary of reviewsHotel am Galgenberg enjoys a commendable location that balances tranquility and accessibility. Nestled in a quiet residential area, it offers peace with proximity to the hustle and bustle of the city center which is just a short walk or a quick bus ride away. Guests appreciate the serene surroundings complemented by minimal traffic noise, making for a restful environment. The convenient public transport options, private parking and nearby sports facilities add to the hotel's appeal for a variety of travelers.
The hotel shines with its breakfast offerings, praised for being hearty, nutritious and diverse, often featuring a rich buffet that includes fresh rolls and scrambled eggs. With consistently positive feedback on the freshness and refilling of the food, the breakfast experience is further enhanced by the helpful and pleasant staff. Similarly, the dinner service in the hotel restaurant receives acclaim for its delicious, traditional cuisine and large portions at reasonable prices. Although some had to adjust to early closing hours and occasional closures, most found the meals a highlight of their stay.
Rooms at Hotel am Galgenberg provide a functional and clean space with many guests noting their practicality and tidiness. The soundproof rooms, often praised for their quietness and spacious views, ensure a comfortable stay despite some furniture showing wear and the bathrooms being on the smaller side. Cleanliness is generally well-maintained throughout the hotel with a few exceptions needing more attention.
The standout feature of the hotel is the exceptionally friendly and accommodating staff, consistently described as polite, helpful and attentive. This warm service extends from reception to cleaning staff, creating a welcoming and comfortable atmosphere for guests.
Parking facilities at the hotel are also positively highlighted with ample and secure options available, making it convenient for guests traveling by car. While there are minor issues like detailed instructions occasionally lacking, the overall benefit of private and quiet parking spaces stands out.
The beds at Hotel am Galgenberg generally receive positive feedback for their comfort with many guests praising the soft and neat bedding. Despite a few mentions of worn-out mattresses and creaky beds, the overall sentiment is that the beds contribute to a good night's sleep.
In summary, Hotel am Galgenberg offers a well-regarded stay marked by peaceful surroundings, commendable breakfast and dinner services, practical and clean rooms, exceptional staff friendliness and convenient parking facilities. While there are areas needing improvement, the overall guest experience remains highly positive. Show more
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Dog Friendly Hotel
The hotel may accommodate pets. Further information about pet policies may be available.
Family Friendly Hotel
Room Types
Guest Reviews
7.3
Good
Location
Hotel am Galgenberg boasts a highly praised location, offering a mix of tranquility and accessibility. Perfectly positioned for business activities and excursions, it combines the benefits of a quiet residential area with the convenience of proximity to the city center. The hotel's surroundings are peaceful with little traffic noise, ensuring a restful stay for guests.
Public transportation is exceptionally convenient with several bus stops just a minute away and routes leading directly to the city center, which is a mere 10 to 15-minute walk from the hotel. This central yet serene setting makes it easy for guests to explore the local attractions and amenities of Gera. Additional positive mentions highlight the availability of private parking and proximity to sports facilities and playgrounds, enhancing its appeal for a variety of travelers.
Despite being slightly off the beaten path, the hotel remains easily accessible and provides picturesque views over the city from its higher vantage point. This desirable location ensures a satisfactory compromise for guests looking for both quietude and convenience.
Breakfast
Hotel am Galgenberg consistently impresses guests with its breakfast offerings. Many guests have praised the breakfast as very good, hearty and delicious, often highlighting the rich and extensive breakfast buffet. The selection is described as abundant and sufficiently varied with fresh rolls and scrambled eggs among the options. Some reviews noted that the breakfast included kosher options, meeting varied dietary needs. While a few guests mentioned aspects such as reheated rolls or a somewhat monotonous selection, the overall sentiment was positive with many appreciating the value for the price. The breakfast was generally seen as nutritious, satisfying and constantly refilled, making it a great start to the day. The helpful and nice staff further enhanced the breakfast experience.
Dinner
At Hotel am Galgenberg, the restaurant consistently receives praise for its excellent and delicious food, characterized by fresh, non-frozen ingredients. Guests particularly appreciate the traditional cuisine and large, reasonably priced portions. Many noted that the dinner options are satisfying with the menu offering specifically desired culinary experiences that highlight the local Thuringian cuisine.
However, some practical details such as the restaurant's evening hours, closing at 8:30 or 9 pm, might require early dinner planning. Additionally, there have been occasional closures due to staff shortages and during holidays like Easter. Despite these minor inconveniences, visitors generally find the dining experience to be very good and a key highlight of their stay, often stating that there's no need to look for another place for dinner. Although a few reviews suggest room for improvement, the overall sentiment leans strongly towards satisfaction with the great meals offered at the hotel’s restaurant.
Rooms
Hotel am Galgenberg offers a mixed yet generally positive experience concerning its rooms. Guests have appreciated the practicality and cleanliness, highlighting that the rooms are well-kept and tidy. Many found the rooms to be simple yet comfortable with some praising the spaciousness and quietness, particularly those with a view of the valley. The standard rooms are of a reasonable size and well-equipped, albeit with worn-out furniture indicating that they’ve seen better days.
Bathrooms, however, appear to be a recurring concern. Many guests reported them as very small and tight, especially for taller individuals, though they were found to be clean. While the rooms tended to be described as old-fashioned and not particularly cozy, the cleanliness of sheets and general upkeep were positively noted.
Overall, the rooms provide a practical, sufficient stay, especially suitable for an overnight visit. While they are clean and spacious in many cases, there is an acknowledgment of significant wear and some areas needing updates. The soundproof quality of the rooms is excellent, but potential guests should be aware of the limited space in single rooms and smaller bathrooms.
Beds
'Hotel am Galgenberg' offers a mixed experience when it comes to beds, but the general sentiment leans towards the positive. Many guests have found the beds and mattresses to be extremely comfortable, providing a good night's sleep. The mattresses are often described as good with some guests particularly appreciating the soft and neat bedding arrangements.
Comfortable beds are a recurring positive note with several guests mentioning that they slept well. Soft beds seem to be a common feature, which is appreciated by many for their coziness and comfort.
However, not all feedback is glowing. A few guests pointed out issues such as mattresses being worn out and beds creaking a lot, which detracted from their comfort. Additionally, some found the beds to be too soft or shared and uncomfortable, which could be less appealing for visitors with different preferences.
Overall, 'Hotel am Galgenberg' seems to provide beds that generally please with their comfort, though potential guests should be aware of occasional issues with mattress quality and bed firmness.
Cleanliness
Hotel am Galgenberg receives commendations for its cleanliness with many guests highlighting the hotel's clean and neat appearance. Rooms are generally clean and well-maintained with numerous reviews praising the satisfactory cleaning and well-presented rooms. The hotel is described as very clean and some consider the cleanliness exemplary for its price range. Most guests seem pleased with the cleanliness of the hotel and specifically mention clean and well-furnished rooms.
However, there are occasional criticisms regarding specific areas. Some negative observations include dust under beds, cobwebs on the ceiling and unemptied trash bins. Instances of dust on bathroom lampshades and black hair in bathrooms also detract from the overall experience for a few guests. A couple of reviews mention that the carpet could use updating and one review noted that the cleanliness in the bathroom left something to be desired.
In summary, while Hotel am Galgenberg generally maintains a high standard of cleanliness according to guest reviews, there are a few areas that could benefit from more attention.
Staff
When staying at the Hotel am Galgenberg, guests can expect an exceptionally friendly and accommodating experience from the staff. Reviews consistently highlight the very friendly and polite nature of the team, who are always attentive, respectful and approachable. The reception is noted for being competent and welcoming, making guests feel immediately at ease upon arrival.
Guests praised the helpful and prompt assistance provided by the staff, describing them as caring, super friendly and interested in their well-being. The hotel benefits from a quiet location, further complemented by courteous service that aims to make stays as comfortable as possible. Although there were occasional comments about language barriers with some staff not speaking English, the overall sentiment remains highly positive regarding their friendliness and competence.
The team’s flexibility and responsiveness add to the overall satisfaction with guests frequently mentioning the satisfactory customer service and the nice, accommodating nature of the personnel. Whether it's the reception staff or the cleaning crew, the common thread in guest experiences points to a warm and pleasant atmosphere fostered by the dedicated and attentive staff at Hotel am Galgenberg.
Parking
Hotel am Galgenberg receives positive feedback for its parking facilities, which are considered a valuable amenity by guests. The hotel offers ample and secure parking options, including private parking and spaces in the hotel courtyard. Guests appreciate the convenience of free parking and the availability of parking spaces both behind and next to the house. For those looking to park their cars securely, there are plenty of parking spaces available with some spots right on the property.
Despite the overall satisfaction, a few guests noted minor inconveniences such as a small parking place and the lack of detailed parking instructions in the check-in envelope. However, the pros of having private and quiet parking options, especially for rooms located at the back, make it a beneficial feature for those traveling by car.
No, Hotel am Galgenberg doesn't have any pool.
No, a spa isn't available at Hotel am Galgenberg.
Yes, Hotel am Galgenberg welcomes dogs.
No, parking facilities aren't available at Hotel am Galgenberg.