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Summary of reviewsSeehotel Riviera at Lake Lucerne is highly regarded by guests for its exceptional location in the picturesque village of Gersau, offering breathtaking views of Lake Lucerne and the surrounding mountains. The hotel's prime positioning allows for easy access to water activities and nearby transport links, making it an ideal base for exploring the region. The tranquil setting and proximity to popular attractions are notable advantages, especially for those seeking Switzerland's natural beauty.
The hotel is praised for its impressive culinary offerings. The breakfast buffet is consistently commended for its diverse and high-quality selection, featuring fresh baked goods and excellent coffee. The dining experience extends into dinner, where the restaurant excels with its standout steak dishes and superb service, often described as being of 5-star quality. Both breakfast and dinner provide memorable meals in a beautiful lakeside setting.
Guests frequently express their satisfaction with the spacious and clean rooms, which boast modern renovations and excellent views from private balconies. The comfort of the beds is often highlighted, contributing to a restful stay. Despite the hotel's older structure, cleanliness is a priority, with well-maintained rooms and daily cleaning services appreciated by visitors.
The staff at Seehotel Riviera play a key role in enhancing the overall experience, with numerous commendations for their friendliness, attentiveness, and professional service. The warm and welcoming atmosphere is complemented by the family-friendly environment, accommodating families with spacious rooms and attentive service oriented towards children.
While some feedback points to occasional parking challenges due to limited space, the availability of an underground parking garage and free parking options are generally seen as beneficial.
Overall, Seehotel Riviera at Lake Lucerne stands out as a charming retreat, offering stunning views, delectable dining, comfortable accommodations, and exceptional service, making it a highly recommended destination for travelers seeking relaxation and enjoyment in one of Switzerland's most beautiful areas. Show more
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Hotel near Ski Resorts
While not directly in a ski resort, its location in Gersau allows for day trips to the Rigi ski area. It offers a lakeside setting with access to winter sports.
Accessible Hotel
This hotel offers wheelchair accessibility.
Family Friendly Hotel
Hotel with Parking
3-Star Hotel
Room Types
Apartment with BalconyThis spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. A kitchen fitted with a refrigerator, kitchenware and a tea and coffee maker is available for cooking and storing food. Boasting a balcony with lake views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 3 beds.
Single Room with BalconyThe single room features soundproof walls, a coffee machine, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Double Room with BalconyThe double room features soundproof walls, a coffee machine, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Superior Double RoomThe double room provides soundproof walls, a coffee machine, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Deluxe Double Room with BalconyThe spacious double room features soundproof walls, a coffee machine, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.
Family Room with BalconyThe spacious family room provides soundproof walls, a wardrobe, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Family StudioThe spacious family room offers soundproof walls, a coffee machine, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Guest Reviews
7.9
Good
Location
Nestled in the picturesque village of Gersau, Seehotel Riviera boasts one of the most stunning locations on Lake Lucerne. The hotel is praised for its breathtaking views of the lake and surrounding mountains, offering guests an unparalleled scenic experience. Positioned directly by the lake, it provides guests with easy access to swimming and other water activities, while also being conveniently located near public transport options, including bus and boat services. The hotel's proximity to the ferry station is particularly noted, making it an ideal spot for those keen on exploring the region. Although there is a road between the hotel and the lake, the overall access to serene landscapes remains a highlight. Guests appreciate the quiet setting coupled with the ease of reaching Lucerne and other nearby attractions. Perfect for both short stopovers and leisurely stays, Seehotel Riviera is recognized for its outstanding location and the welcoming and helpful nature of its staff, making it a recommended destination for those looking to enjoy Switzerland's natural beauty.
Breakfast
Nestled alongside the stunning Lake Lucerne, Seehotel Riviera offers guests a delightful breakfast experience that consistently receives praise for its diversity and quality. The breakfast buffet stands out for its hearty selection and fresh baked goods, ensuring that guests are spoiled for choice each morning. Many have enjoyed the unusually good coffee that complements the ample offerings, contributing to a satisfying start to the day.
The breakfast is frequently described as plentiful, with a rich variety that caters to different tastes. It includes both simple and standard fare typical of Swiss hotels, yet manages to please with its fine selection. Guests appreciate the breakfast’s grand presentation and the fact that everything is freshly prepared, making for a delicious meal in a beautiful lakeside setting. While some mention a more basic or typical European breakfast experience, the overall feedback highlights a delectable and varied morning fare.
In addition to breakfast, the restaurant at Seehotel Riviera garners positive remarks, with excellent dinners complementing the morning meals. Though a few guests noted areas for improvement, the view and ambiance enhance the overall dining experience, making Seehotel Riviera a welcoming destination for both relaxation and culinary enjoyment.
Dinner
Nestled by Lake Lucerne, Seehotel Riviera garners praise from guests for its outstanding dining experience. The restaurant frequently receives accolades for its steak dinners, with the Argentine steaks cooked on a 400-degree stone highlighted as exceptional and worthy of high recommendation. The menu is celebrated for featuring very good cuts of meat, earning diners' appreciation for serving what many consider their best family meals. The quality of the food delivered by the house’s kitchen is regularly described as excellent, with guests remarking that both dinner and breakfast are delicious and worth every accolade.
Many reviewers classify the food as a dream, echoing sentiments that it surpasses expectations. The overall dining experience is deemed to be a 'hit', with several reviewers asserting that the dinner is picturesque—rating it as an almost perfect score of 11 out of 10 points. Not just the taste but the service complements the dining experience, with a few guests likening it to 5-star hospitality.
In summary, Seehotel Riviera at Lake Lucerne impresses visitors with its remarkable culinary offerings, making the restaurant highly recommended for anyone seeking delicious and memorable meals.
Rooms
The rooms at Seehotel Riviera at Lake Lucerne are consistently praised for their spaciousness, cleanliness, and modern renovations. Guests appreciate the beautifully redone interiors, often highlighting the comfort of the beds and the quality of the furnishings. Many reviewers mention the extraordinary views of Lake Lucerne and the surrounding mountains, often enjoyed from private balconies that come equipped with seating. The rooms are also noted for their ample storage space, making for a comfortable and organized stay. Though a few guests encountered minor inconveniences, such as lack of a kettle or specific room readiness issues, most experiences emphasize the general comfort and pleasant atmosphere provided. Overall, the rooms at Seehotel Riviera offer a delightful retreat with stunning vistas and a welcoming ambiance.
Beds
Guests at Seehotel Riviera at Lake Lucerne consistently highlight the comfort of the beds, with many describing them as very comfortable or even super good. The bedding also receives positive remarks, with some reviews noting that it was very good. Overall, the majority of guests found the beds to contribute to a pleasant sleeping experience, allowing them to sleep very well during their stay. While there are occasional mentions of discomfort, such as a mattress being uncomfortable or beds not being made, these seem to be exceptions rather than the norm. Additionally, the hotel's overall environment, including great views of the lake and a large, comfortable room, complements the restful experience provided by the comfortable beds.
Cleanliness
Seehotel Riviera at Lake Lucerne is generally praised for its cleanliness, offering guests a welcoming and tidy environment despite the hotel's older structure. The rooms, which have been recently redone, are consistently described as clean, comfortable, and spacious. Families appreciate the spacious and tidy family rooms, and guests can rely on daily cleaning services to ensure their rooms and bathrooms are spotless and well-maintained. Even though the bathrooms may not appear modern, they are still clean and meet guests' standards. The hotel restaurant continues the theme of cleanliness, providing a cozy and pleasing atmosphere for dining. Additionally, guests enjoy cleanliness alongside other amenities like a coffee machine and stunning views of the lake. Helpful and friendly staff also contribute positively to the overall experience. While there are occasional remarks about cleanliness not meeting expectations, such concerns seem to be exceptions rather than the norm, as cleanliness remains a priority for the establishment.
Staff
Seehotel Riviera at Lake Lucerne is evidently celebrated for its exceptional staff, frequently praised for their friendliness and accommodating nature. Guests consistently highlight the attentive and helpful demeanor of the employees, noting a warm and welcoming atmosphere throughout the hotel. The management, particularly noted for their attentiveness and leadership, ensures a seamless experience for visitors. While the majority of feedback emphasizes the positive interactions with the staff, there are isolated reports of less satisfactory experiences. However, these do not overshadow the overwhelmingly positive impressions made by the team. The dedication and kindness of the staff, from reception to the dining area, significantly enhance the overall guest experience, leaving many visitors with favorable memories of their stay at the hotel.
Parking
Seehotel Riviera at Lake Lucerne receives mixed feedback from guests regarding its parking facilities. Many appreciate the convenience of the hotel's underground parking garage, although some note the limited number of spaces available. Free parking is a highlight for several visitors, with parking options often located right in front of the hotel, making it easy for guests to park upon arrival. Despite these positives, there are a few challenges, including difficult-to-access garage spaces and reports of limited availability. For those planning a short stopover, the existing parking facilities can suffice, but travelers may need to be prepared to find alternative options or manage their luggage on their own due to the parking situation.
Family
Seehotel Riviera at Lake Lucerne offers a welcoming environment for families, making it an ideal choice for those traveling with children. Guests frequently highlight the spacious family rooms, which are particularly suited to accommodate families of four, with some rooms conveniently featuring interconnected bedrooms. Families consistently enjoy memorable dining experiences, with meals praised for their quality. The hotel staff is noted for their attentiveness and consideration towards children, ensuring a pleasant stay even for those traveling with babies. As a family-run establishment, the hotel exudes a child-friendly atmosphere, contributing to its positive reputation among families seeking a comfortable and caring stay.
No, Seehotel Riviera at Lake Lucerne doesn't have any pool.
No, a spa isn't available at Seehotel Riviera at Lake Lucerne.
No, Seehotel Riviera at Lake Lucerne doesn't allow dogs.
Yes, parking facilities are available at Seehotel Riviera at Lake Lucerne.
No, Seehotel Riviera at Lake Lucerne doesn't have a gym.