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Summary of reviewsThe Gladstone has earned rave reviews for its prime location and excellent service, making it an attractive choice for both leisure and business travelers. Situated centrally, guests appreciate the easy access to shops, restaurants, the marina, and various local dining options. Its ample parking and proximity to amenities contribute to its convenience. The modern, clean, and recently refurbished rooms are consistently praised for their comfort, featuring plush bedding and well-maintained bathrooms.
The staff at The Gladstone are frequently commended for their friendliness and professionalism, contributing to a welcoming environment that many guests find satisfying. The on-site dining options provide excellent variety and quality, with the restaurant and adjacent eateries receiving high marks, although the absence of an in-house breakfast service is noted.
Guests enjoy a strong, reliable Wi-Fi connection, with minor connectivity issues reported occasionally. The hotel's charming outdoor pool is a highlight, providing a delightful retreat for both families and solo travelers. The family-friendly atmosphere, with thoughtful amenities and a range of kid-centric activities, ensures an enjoyable stay for those traveling with children.
The Gladstone excels in delivering value for money, with many guests acknowledging the comfort of the beds, modern amenities, and chic decor. Despite some areas needing updates and varying opinions on its four-star status, the hotel continues to attract repeat visitors. Its combination of modern comfort, great location, attentive staff, and overall affordability makes The Gladstone a favored choice for travelers exploring the area. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe Queen RoomThis room features offers views of Gladstone Harbour or Gladstone city and beyond. It has a minibar, writing desk, tea/coffee making facilities and an LCD flat-screen TV. Free WiFi access is provided.
Interconnecting rooms are available upon request.
Deluxe Twin RoomThis room features offers views of Gladstone Harbour or Gladstone city and beyond. It has a minibar, writing desk, tea/coffee making facilities and an LCD flat-screen TV. Free WiFi access is provided.
Interconnecting rooms are available upon request.
Deluxe Spa RoomGuests will have a special experience as this double room features a hot tub. The double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Deluxe Twin Room - No HousekeepingA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this twin room. The unit offers 2 beds.
Deluxe Queen Room - No HousekeepingA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this double room. The unit has 1 bed.
Superior Queen RoomThe double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Superior Queen Room with Two Queen BedsThe twin room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
The Gladstone is highly praised for its exceptional location, with guests consistently noting its central positioning in the heart of town. It offers easy access to shops, restaurants, and the marina, making it a convenient choice for both leisure and business travelers. The hotel is also within walking distance to various dining options, offering a vibrant culinary scene. Guests appreciate the property's proximity to local pubs, cafes, and the waterfront, allowing for a pleasant exploration of Gladstone’s amenities. The ease of access and ample parking available also stand out, adding to the overall convenience of the stay. Alongside its prime location, The Gladstone features clean, modern rooms with comfortable beds, enhanced by recently refurbished interiors. Friendly and helpful staff further contribute to a welcoming and accommodating experience, making the hotel a preferred choice for many repeat visitors.
Breakfast
The Gladstone's breakfast situation presents a mix of experiences for guests. Many visitors highlight the delightful breakfasts offered at nearby café options like the Vibe Cafe and Cotton Mill, both of which are praised for their excellent and beautifully cooked meals. These establishments provide convenient access for guests expecting a morning meal, even though these cafes are not directly linked to the hotel. While positive feedback emphasizes the quality and variety found at these external venues, several reviewers note the absence of an on-site breakfast service at The Gladstone itself, which can be inconvenient for some guests, especially when looking for early morning dining options. Although the hotel does have a restaurant, it is not open for breakfast, leaving some visitors missing typical breakfast choices. There is anticipation, however, for a newly mentioned cafe that promises to soon offer breakfast services, which may enhance future stays. Overall, while the breakfast at nearby cafes receives high praise, the lack of an in-house option is a notable gap for guests at The Gladstone.
Dinner
The Gladstone offers a notable dining experience with several appealing options. The on-site restaurant is lauded for its excellent food and variety, providing guests with amazing meals, whether dining at the restaurant, choosing room service, or enjoying their stay in other ways. Both the Rocksalt and the Thai restaurants stand out prominently, garnering praise for their excellent dishes—Rocksalt impresses with perfectly seasoned entrees and well-crafted martinis, while the Thai restaurant earns accolades for its high-quality offerings. The location of The Gladstone is advantageous, allowing guests to easily explore various dining venues nearby, including numerous cafes and pubs, making it simple to walk to other dining options if desired. Although there are mentions of expensive prices in the restaurant, the consistently positive feedback regarding the food quality and variety suggests a commendable dining experience overall. Whether guests opt for a meal at the hotel or venture out to the nearby local spots, The Gladstone ensures a satisfying culinary experience.
Rooms
Nestled amidst the scenic locale of Gladstone, this hotel offers a delightful stay with its impressive room accommodations. The rooms are well-known for their modern and stylish design, featuring recently renovated interiors that cater to guests seeking both comfort and value for money. Spacious settings provide ample room to unwind, with plush bedding that promises a restful sleep, a much-appreciated highlight among its visitors.
The hotel ensures that every room is meticulously clean, offering a fresh and welcoming atmosphere complemented by well-kept, modern bathrooms. Guests have lauded the thoughtful and quality fittings that contribute to a highly comfortable experience. Moreover, the rooms are equipped with essential amenities, fitting seamlessly into the overall aesthetic of convenience and relaxation.
While its central location offers accessibility to local attractions and dining spots, some rooms even boast stunning sea views, offering a glimpse of the beauty outside. Friendly staff enhance the experience, providing helpful advice on local dining due to temporary closures within the hotel. This attention to detail and guest-centric service ensures that visitors feel valued and taken care of.
The Gladstone consistently receives praise for delivering value, inviting guests to return and enjoy the chic and cozy setting. This hotel deftly combines modern comforts with great service, making it a favored choice for those visiting the area.
Beds
The Gladstone has made a lasting impression on its guests with its outstanding focus on comfort, especially when it comes to their beds. Many reviewers speak highly of the hotel's bedding, highlighting the incredible comfort of the beds, which have been described as "super comfy" and "amazingly comfortable." The use of quality linens and fluffy pillows further enhances the sleeping experience, making it seem almost like "sleeping on a cloud." Guests appreciate the crisp, clean sheets that contribute to restful nights. These remarks underline the importance of a good night's sleep for travelers, a need that The Gladstone evidently fulfills. In addition to the room's comfort, guests also appreciated the spaciousness of the accommodations and the quiet, peaceful location, offering a serene environment that matches the high comfort level of the beds.
Cleanliness
The Gladstone has received glowing remarks for its cleanliness and comfort, with numerous guests praising the establishment as exceptionally clean, tidy, and well-maintained. Visitors appreciate the modern and fresh decor, contributing to an inviting atmosphere. Many reviews highlight the cleanliness of the spacious rooms, noting that they are spotless and well-appointed. The hotel staff are frequently described as friendly and helpful, enhancing the overall guest experience.
Guests also enjoy the amenities, with modern bathrooms featuring excellent showers and comfortable beds ensuring a restful stay. The hotel's central location further complements its appeal, making it convenient for exploring the city or attending appointments. Dining experiences at the hotel are also notable, with the restaurant and courtyard café being popular choices for their delightful food and cocktails.
While there are isolated mentions of areas needing improvement, such as occasional dust or outdated aspects, the ongoing renovations promise to address these concerns and further enhance guest satisfaction. Overall, The Gladstone offers a clean, comfortable, and friendly environment that many guests find excellent value for money.
Staff
'The Gladstone' consistently delights its guests with its exceptional customer service. Numerous visitors express their appreciation for the hotel's staff, highlighting their friendliness, professionalism, and eagerness to assist. The reception team stands out for their warm and welcoming demeanor, often going above and beyond to ensure guest satisfaction. Whether it's offering upgrades, providing insightful recommendations, or simply engaging warmly with families and children, the staff's commitment to creating a welcoming environment does not go unnoticed.
Guests repeatedly commend the hotel team for being accommodating and responsive, whether managing late arrivals, assisting with luggage, or efficiently handling check-in and check-out processes. The restaurant staff receive accolades for their excellent service and delicious food, adding an extra layer of satisfaction to the overall experience.
Visitors also note the staff's readiness to solve problems and answer questions with unwavering patience and empathy. The overall impression is one of a well-trained and cohesive team, focused on providing a pleasant stay for all guests. While a few reviews mention instances of inconsistency, the majority paint a picture of a hotel where friendliness and helpfulness are cornerstones of service, contributing to a comfortable and pleasant stay at 'The Gladstone'.
Wi-Fi
The Gladstone hotel offers free Wi-Fi, a feature that frequently catches the attention of guests as an unexpected bonus. Many visitors find the connection to be reliable and strong, particularly appreciating its performance during the day. The integration of modern accommodations generally leads guests to anticipate a satisfactory Wi-Fi experience. For those traveling for work, however, there have been mentions of connection issues during calls, with some experiencing slow speeds or difficulties accessing the network, particularly at night. Despite these occasional hiccups, the availability of free Wi-Fi stands out as one of the positive aspects of staying at The Gladstone.
Pool
The Gladstone hotel boasts an appealing outdoor swimming pool that consistently receives praise for its cleanliness and inviting ambiance. Many guests appreciate the lovely surroundings, complete with ample seating and sunbeds, perfect for unwinding after a long day or enjoying a leisurely swim. The pool presents lovely views, adding to the overall experience, and the hotel’s proximity to a restaurant allows for convenient dining options. Families, in particular, find the pool and its adjoining BBQ facilities ideally suited for both relaxation and entertainment, with children expressing delight in their swimming adventures. Despite occasional maintenance issues, the majority of feedback highlights a well-maintained pool, with attentive staff ensuring a pleasant visit. Overall, the pool area at The Gladstone serves as a delightful retreat for guests seeking great value and a pleasant atmosphere.
Family
The Gladstone emerges as an excellent family-friendly destination, especially noted for its kid-centric activities. Guests frequently highlight the hotel's inviting pool, a hit among children who enjoy swimming during their stay. The hotel's central location adds to its appeal, allowing families convenient access to nearby attractions. Rooms are described as suitable for family stays, with helpful staff enhancing the overall experience. Visitors consistently find the combination of style, facilities, comfort, and location to be impressive, making it an ideal choice for a family trip. The warm reception and thoughtful amenities contribute to an overall sense of satisfaction among families, cementing The Gladstone as a highly recommended option for those traveling with kids.
4 Star
The Gladstone emerges as a compelling choice for travelers seeking high-quality accommodation that emphasizes cleanliness, modernity, and value for money. Guests highlight the excellent air conditioning and commend the spacious, nicely renovated rooms with impressive showers and comfortable beds. The hotel enjoys a prime location tucked in a quiet courtyard just off the bustling main road, providing a peaceful retreat with easy access to nearby attractions.
The staff are frequently praised for their friendliness and willingness to assist, ensuring that guests feel warmly welcomed throughout their stay. Visitors also appreciate the hotel's family-friendly atmosphere and the tasty dining offerings both in the restaurant and through room service. Despite some critiques regarding the need for updates in communal areas and skepticism about its four-star status, the positives seem to considerably outweigh these factors.
Overall, The Gladstone combines comfort, convenience, and affordability, which resonates well with those who have experienced its hospitality. While some areas could benefit from further investment, its recent renovations and great value make it a solid choice for travelers planning their stay.
Yes, The Gladstone has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Gladstone.
No, The Gladstone doesn't allow dogs.
No, parking facilities aren't available at The Gladstone.