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Summary of reviewsThe Market House in Glastonbury is broadly celebrated by guests for its prime, central location. Positioned opposite the Abbey with views of the Tor, it provides convenient access to key attractions such as the Tor, Chalice Well and White Springs. Visitors appreciate the ease of walking to these sites and additional amenities like the nearby car park, making it an ideal choice for both short and extended stays.
The hotel's breakfast offerings receive high praise for their generosity, quality and freshness. Guests enjoy the traditional English breakfast, citing its excellent taste and ample portions. Cooked fresh to order, the breakfast includes a buffet-style selection of juices and croissants, enhancing the overall dining experience. Although some reviews mention occasional issues like inconsistent serving times and lack of certain options, the predominant sentiment remains positive.
Dinner experiences are mixed but generally favorable. Many guests commend the delicious and reasonably priced meals, highlighting vegetarian options and the pub's ambiance. Favorites such as the ribs contribute to an enjoyable dinner. However, some diners expressed dissatisfaction with a limited menu and occasional cleanliness or service issues in the dining area.
Feedback on the rooms at The Market House is largely positive. Guests often highlight the clean, spacious and comfortable accommodations with many rooms offering lovely views and a cozy atmosphere. Despite some complaints about noise and small room sizes, the majority of guests appreciate the overall room quality, cleanliness and amenities like functional bathrooms and free car parking.
Cleanliness at The Market House is typically praised with many guests noting the impeccably clean rooms, bathrooms and overall well-maintained environment. However, there are sporadic reports of minor cleanliness issues, indicating occasional lapses in housekeeping.
The staff at The Market House receive commendations for their friendliness, helpfulness and attentiveness. Guests consistently feel welcomed and well-treated with special mentions for the exceptional service provided by certain staff members. Despite some mentions of staff shortages, the overall guest experience is positively impacted by the team's efforts.
WiFi service at The Market House is a notable downside with guests frequently reporting unreliable and temperamental connections, especially in rooms. Though better in the bar area, the inconvenience of providing personal information for access is noted.
Finally, the beds are widely regarded as exceptionally comfortable, contributing to a restful stay. Most guests appreciate the clean, high-quality bedding, despite some reservations about double beds being two singles pushed together and mixed reviews on pillow comfort.
In essence, The Market House is well-regarded for its excellent location, comfortable accommodations, friendly staff and good breakfast options, while there is room for improvement in areas like dinner service consistency and WiFi reliability. Show more
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Categories
Hotel with Parking
The Market House offers free private parking for guests, and it is conveniently located with parking on site. Some sources confirm a car park for overnight guests.
Family Friendly Hotel
Small Hotel
3-Star Hotel
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Budget Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 3 beds.
Classic Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a sofa. The unit has 2 beds.
Guest Reviews
7.8
Good
Location
The Market House in Glastonbury is lauded for its exceptional location, making it a prime spot for visitors exploring the town. Guests frequently highlight its central position, right in the heart of Glastonbury, making it convenient to access various local attractions. Situated opposite the Abbey with a view of the Tor, the hotel offers stunning vistas alongside its practical location benefits. Travelers appreciate being within walking distance to key sites like the Tor, Chalice Well and White Springs. Several reviews emphasize the combination of a central and strategic location with value for money, making this accommodation ideal for both brief and extended stays. The nearby car park adds an extra layer of convenience, reinforcing The Market House as a well-placed, highly recommended choice for those visiting Glastonbury.
Breakfast
The Market House receives predominantly positive feedback for its breakfast offerings. Guests often describe the breakfast as generous, delicious and plentiful with many praising the quality and freshness of the food. The traditional English breakfast stands out, noted for its ample portions and excellent taste, which many found to be both satisfying and good value for money. Reviews highlight that the breakfast is cooked fresh to order and includes a buffet-style selection of juices and croissants, contributing to an overall pleasant dining experience.
There are consistent mentions of the breakfast's excellence and the joy of accompanying coffee, enhancing the morning experience. Guests appreciate the variety and quality of the offerings, such as the inclusion of a continental breakfast, although some noted a lack of certain options like yogurt and fruit.
However, not all reviews are favorable. Some guests reported a chaotic breakfast experience with issues like inconsistent serving times, unavailable breakfast despite it being included in the booking and the absence of designated dining areas. These problems led to frustration among some visitors.
Despite occasional hiccups, the overall impression of the breakfast at The Market House remains highly positive with frequent commendations for the exceptional food quality and generous portions that set a delightful tone for the day.
Dinner
Guests at The Market House have generally shared a mix of experiences regarding their dinner at the hotel. On the positive side, many customers have praised the food for being excellent value for money, delicious and reasonably priced. The pub downstairs is noted for serving nice and fab meals with some reviewers particularly highlighting the ribs.
Diners appreciated the vegetarian options available and enjoyed their evening meals with some finding them to be the main highlight of their visit. The presence of good food options and value deals made a favorable impression on several guests.
However, there were notable downsides too. Some reviewers expressed dissatisfaction with the limited dinner menu and a few found their meals to be disgusting. The atmosphere was occasionally marred by cleanliness issues in the dining area and poor service, including instances of staff smoking outside. Additionally, some guests noted difficulty finding dinner elsewhere and mentioned that the dining options could further improve.
Overall, while The Market House receives commendations for good food and value, the consistency and service in the dining experience could benefit from further enhancements.
Rooms
The rooms at The Market House have received a range of feedback from guests, highlighting several key features and amenities. Overall, the majority of guests found the rooms to be clean and comfortable with many appreciated the spaciousness and cozy atmosphere. Large rooms with ample space were frequently mentioned, providing a comfortable stay for various guests. Some rooms boasted lovely views and were described as airy and bright, adding to the overall appeal.
Comfort was a recurring theme, particularly with beds and overall room quality. The presence of necessary amenities, such as functional bathrooms and well-ventilated spaces, contributed to positive experiences. For those who valued accessibility, the availability of free car parking and specific accommodations for disabled guests was noted.
However, not all feedback was positive. Several guests experienced issues with noise, especially in rooms facing the main road or those near the kitchen's extractor. Additionally, a few rooms were reported to be quite small or had bathroom sizes described as tiny. Despite this, some guests found these rooms to be functional and adequate for their needs.
The cleanliness of the rooms was a strong point with numerous reviewers mentioning the tidiness and overall upkeep, although a few did note occasional lapses in housekeeping during their stay. On particularly hot nights, the provision of fans in some rooms was appreciated.
In summary, rooms at The Market House generally provide a comfortable and clean environment with many guests enjoying spacious and well-equipped accommodations, although noise and size issues were noted by some.
Beds
The Market House is celebrated for its exceptionally comfortable beds. Guests frequently highlight the comfort and quality of the beds, noting them as some of the comfiest they have ever slept in. The majority find the beds to be very comfortable, clean and well-maintained with good quality linen contributing to an overall pleasant sleeping experience.
However, feedback on double beds reveals a recurring issue: they are often two single beds pushed together, which may compromise comfort for some. Additionally, while most guests praise the beds, a few mention that they found them hard or uncomfortable. Pillow comfort also receives mixed reviews with some guests appreciating their comfort while others find them too hard.
Despite these few criticisms, the general consensus is that The Market House provides a reliable and cozy sleeping environment, offering big, clean and very comfy beds.
Cleanliness
When considering a stay at The Market House, potential guests will find a varied mix of feedback regarding cleanliness. Many have praised the hotel for its impeccably clean rooms that offer comfort and functionality with some highlighting spacious and airy accommodations. Comments consistently mentioned spotless rooms, pleasant amenities like clean towels and good quality linen and rooms adequately prepared on arrival.
Frequent positive remarks highlight rooms and bathrooms that are clean and tidy with essential facilities such as a kettle and tea/coffee supplies contributing to guest satisfaction. Guests often noted that the rooms were well-maintained and comfortable, making for a pleasant stay.
However, there were some inconsistencies in the cleaning standards. While many found the rooms spotless and clean, others reported issues such as damp patches, mould by the windows and occasional details that needed more attention. Some feedback mentioned specific complaints regarding hygiene in certain areas, like the presence of hair in bathroom sinks or sticky surfaces in bathrooms and the onsite restaurant.
Overall, while The Market House generally offers a clean and comfortable environment, there are occasional lapses in attention to detailed cleanliness. Prospective guests may wish to temper their expectations with the mixed reviews, but the majority found their stay pleasant and the accommodations satisfactory.
Staff
The reviews for The Market House highlight a predominantly positive experience with the hotel’s staff. Guests consistently describe the staff as friendly, helpful and attentive. Many guests noted the warm welcome they received with some even mentioning specific staff members who stood out for their exceptional service. The deputy manager and the manager were particularly praised for their ability to handle situations effectively.
Guests appreciated the staff's courteous and informative nature with repeated mentions of them being friendly and accommodating. The morning staff, in particular, were noted for their helpfulness. Despite occasional mentions of staff shortages and slow service, the overarching sentiment remains positive with many guests commending the staff's efforts to maintain a welcoming and supportive atmosphere.
The management at The Market House also received high praise with one guest remarking that they were made to feel like royalty. The sincerity and genuine nature of the staff seem to leave a lasting impression on guests. The overall atmosphere, bolstered by the friendly staff and good service, contributed significantly to a satisfying stay.
Wi-Fi
Guests at The Market House have expressed significant concerns regarding the hotel's WiFi service. Consistent issues include the WiFi being unreliable and temperamental, particularly in the rooms. It appears that the connection often drops out, making it difficult for guests to access the internet. Although the hotel has mentioned plans for improvement, these changes have not yet been realized. Guests who require dependable internet access for their stay may find the current situation inadequate. However, it is noted that the WiFi works better in the bar area, albeit with the inconvenience of having to provide personal information for access.
No, The Market House doesn't have any pool.
No, a spa isn't available at The Market House.
No, The Market House doesn't allow dogs.
Yes, parking facilities are available at The Market House.