Novotel Melbourne Glen Waverley

Glen Waverley -37.88154100, 145.16527400 , 285 Springvale Road (Show on Map)
8.1
Very Good


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Summary of reviewsNovotel Melbourne Glen Waverley consistently impresses its guests with its prime location, outstanding service, cleanliness and comfortable accommodations. Situated in the heart of Glen Waverley, the hotel is within walking distance of a range of shopping, dining and entertainment options, including a cinema complex and a luxurious shopping center. Public transport links, including a nearby train station, offer easy access to Melbourne's city center, ensuring convenience and ease for both leisure and business travelers.

Guests frequently praise the hotel's breakfast offerings, which feature a buffet with an extensive variety of high-quality foods and drinks. Though some minor issues were noted, such as the selection of hot foods and cost, most visitors find the breakfast delightful and excellent value for money.

The rooms at Novotel Melbourne Glen Waverley receive high marks for their cleanliness, size and comfort. Furnished with modern amenities and super comfortable beds and pillows, the rooms are noted for their hygienic and spacious environment. Though there are occasional reports of minor cleanliness issues, the overall impression is overwhelmingly positive.

Cleanliness throughout the hotel is commendable with many guests highlighting the super tidy, fresh and comfortable rooms. The friendly and helpful staff contribute significantly to the pleasant atmosphere, consistently going above and beyond to meet guest needs. This exceptional service is often cited as a standout feature of the hotel.

Parking at the hotel is convenient but comes with a fee of $25 per night, which some guests find to be on the higher side. Despite the limited availability and added cost, the on-site parking is still appreciated for its convenience.

Families find the hotel particularly accommodating with special touches such as activity packs for kids and personalized welcome gestures enhancing the family-friendly experience. The shallow pool adds an extra layer of safety for young children and the hotel's location offers easy access to numerous family-friendly activities.

Overall, the Novotel Melbourne Glen Waverley offers a reliable and welcoming stay with its exceptional location, high standards of cleanliness and comfort and top-notch service, making it a favored choice for both individuals and families visiting the area.
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Categories
Hotel with Parking
This reputable hotel offers on-site parking for guests. Its location in Glen Waverley makes it a convenient choice for those visiting the area.

4-Star Hotel
This hotel offers a comfortable stay with clean rooms, friendly staff, and excellent breakfast options. Guests can enjoy the pool, fitness center, and convenient location near attractions and shopping. It's well-suited for both business and leisure travelers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Twin Room Room provides an iPod docking station, clock radio, space-saving chaise lounge and a versatile two way coffee table. The workstation with integrated "MediaHub HD" allows portable digital devices to be connected to the 32-inch LCD TV. Room offers views of over Glen Waverley.

Superior Double Room This modern room offers an iPod docking station, clock radio, space-saving chaise lounge and a versatile two way coffee table. The large workstation with integrated ‘MediaHub HD’, allows portable digital devices to be connected to the 32-inch LCD TV. Room offers views of either the Dandenong Ranges or over Glen Waverley.

Standard Double Room Room provides an iPod docking station, clock radio, space-saving chaise lounge and a versatile two way coffee table. The workstation with integrated "MediaHub HD" allows portable digital devices to be connected to the 32-inch LCD TV. Room offers views of either the Dandenong Ranges or over Glen Waverley.

Deluxe King Room This modern room features an iPod docking station, clock radio, space-saving chaise lounge and a versatile two-way coffee table. The large workstation with integrated ‘MediaHub HD’, allows portable digital devices to be connected to the 32-inch LCD TV. Room offers views of either the Dandenong Ranges or over Glen Waverley.

King Suite with Spa This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Novotel Melbourne Glen Waverley boasts a prime location that consistently impresses its guests. Situated in the heart of Glen Waverley, the hotel is within a short walk of an extensive range of shopping, dining and entertainment options. Guests appreciate the proximity to a wide variety of interesting restaurants, cafes and a cinema complex, making it ideal for both leisure and dining. Public transport, including a nearby train station, offers easy access to Melbourne's city center in just under 40 minutes. The hotel is also close to a luxurious shopping center and amenities such as a hospital, facilitating convenience and ease. With its outstanding central location, Novotel Melbourne Glen Waverley ensures all your needs are met right at your doorstep.

Breakfast
The breakfast experience at Novotel Melbourne Glen Waverley has received a mix of reviews. Most guests found it to be delightful with many describing the breakfast as pretty good, awesome and very good. The buffet breakfast, in particular, is often lauded for its extensive and high-quality offerings, providing a great variety of foods and drinks. Guests have noted the value for money, describing the breakfast as good value and a highlight of their stay.

However, some guests reported issues such as a poor selection of hot foods, breakfast not being hot enough and a lack of gluten-free options. A few found the cost of breakfast to be too expensive, especially for longer stays and some were dissatisfied with the limited variety. There were also occasional comments about the breakfast staff being overloaded and inattentive.

Despite these few drawbacks, the overall consensus leans towards a positive breakfast experience with many guests appreciating the quality, variety and value of the morning offerings at the hotel.

Rooms
Novotel Melbourne Glen Waverley boasts clean, spacious rooms that offer a pleasant stay for guests. The rooms are modern and well-maintained, providing a comfortable environment with quality furnishings. Many guests appreciated the comfy bed and pillows, finding the beds to be super comfortable. The spaces are described as hygienic and large, often highlighted as nicely appointed and featuring great views. Standard rooms are notably larger and very comfortable, distinguishing them from other Novotel properties in Melbourne. However, there were some instances of rooms not being ready until later in the day and isolated issues with cleanliness such as dirty windows and leftover items in the bathroom. Despite a few shortcomings, the overall impression of the rooms is positive, making them a reliable choice for a pleasant stay.

Beds
Novotel Melbourne Glen Waverley receives consistent praise for its beds with many guests commenting on their comfort. The majority of reviews note that the beds are super comfortable with cozy pillows and quality linen adding to the overall positive sleeping experience. Several guests describe the beds as amazing and great, enhancing their stay significantly. Cleanliness is also a frequently mentioned attribute with rooms often described as clean and well-maintained.

However, a few guests found the mattresses too soft or had issues with cleanliness and maintenance, citing marks and dust in some instances. Despite these occasional drawbacks, the overwhelmingly positive feedback indicates that Novotel Melbourne Glen Waverley generally provides a very comfortable sleeping environment.

Cleanliness
Novotel Melbourne Glen Waverley impresses guests with its impeccable cleanliness and comfort. The rooms are consistently reported as very clean, fresh and super tidy, making them an ideal choice for young families. The hotel maintains a high standard of cleanliness throughout guests' stays, ensuring that rooms are always comfortable and welcoming. Many mention the clean, modern design, which adds to a pleasant and comfortable stay.

The staff at Novotel Melbourne Glen Waverley contribute positively, often described as friendly, helpful and responsive. Guests appreciate the clean fresh linens and the abundance of towels available. Additionally, the hotel’s clean and quiet environment, combined with its convenient location near cafes and other amenities, makes it a well-rounded choice for visitors. Although there are occasional mentions of minor issues, such as less-than-tidy carpets, overall, the cleanliness and upkeep of the hotel garners high praise.

Staff
Novotel Melbourne Glen Waverley consistently receives high praise for its exceptional staff, who are frequently described as friendly, helpful and attentive. The positive reviews emphasize how the staff members, including those who serve breakfast and handle reception, go above and beyond to accommodate guest requests with promptness and a smile, even during early morning hours. Guests appreciate the warm and welcoming service, noting that the staff's attentiveness and lovely demeanor significantly enhance the overall experience. The service provided by the staff stands out as a highlight with many guests expressing that the staff are among the best they have ever encountered. Overall, the team at Novotel Melbourne Glen Waverley is commended for their commitment to great service.

Parking
Guests frequently remark on the convenience of parking at Novotel Melbourne Glen Waverley, noting that it is available on-site. However, a significant point of contention arises with the parking fees, which are $25 per night. Many guests find this charge to be rather high and express a desire for it to be included in the room rate. Some also mention that despite the fee, there is limited parking available and a guaranteed spot is not always assured. The additional cost of parking is often seen as an unexpected expense that adds to the overall stay, making the experience a bit more costly than anticipated. Additionally, it is suggested that details about car park height should be clearly mentioned during booking to ensure compatibility with the guests' vehicles. Overall, while the parking is described as convenient, the separate and relatively high fees are a notable drawback for many patrons.

Family
Families visiting Novotel Melbourne Glen Waverley can expect a welcoming and accommodating environment tailored for young children. The family-friendly atmosphere is enhanced by thoughtful gestures from the dedicated staff, such as balloons, chocolates and personalized cards upon arrival. Kids are also treated to activity packs containing crayons and crossword books, making their stay enjoyable from the start.

The hotel is praised for being perfect for families, especially those with small children. Its shallow pool adds an extra layer of safety, allowing parents to relax while their kids swim worry-free. Conveniently located, the hotel provides easy access to numerous food and entertainment options, ensuring that family members of all ages have plenty to do.

However, there are areas for improvement. Some guests noted the swimming pool and sauna could be more welcoming and families sometimes need to book separate rooms due to the absence of interconnecting options. Despite these minor shortcomings, Novotel Melbourne Glen Waverley remains a highly recommended choice for family holidays, particularly during special occasions like Easter.


Yes, Novotel Melbourne Glen Waverley has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Novotel Melbourne Glen Waverley.

No, Novotel Melbourne Glen Waverley doesn't allow dogs.

Yes, parking facilities are available at Novotel Melbourne Glen Waverley.

Yes, Novotel Melbourne Glen Waverley has a gym.

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