Glen Capri Inn and Suites - Burbank Universal
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Summary of reviewsGlen Capri Inn and Suites - Burbank Universal in a peaceful, middle-class neighborhood is highly regarded for its convenient location, offering guests easy access to Universal Studios and local attractions. Visitors appreciate the tranquility, safety, and amenities in the area, along with clean and spacious accommodations and ample parking. The hotel is praised for its friendly staff, emphasizing security and value.
Rooms at Glen Capri Inn and Suites stand out for their spaciousness, comfort, and Hollywood-themed décor. Guests enjoy large king beds, cozy couches, and bright modern bathrooms, some with jacuzzi tubs. Despite occasional complaints about odors and cleanliness issues, the rooms generally receive positive feedback for modern amenities, including mounted TVs and reliable WiFi.
Cleanliness reviews are mixed, with many guests commending the friendly staff and neat atmosphere. The hotel's prime location is appreciated, though some visitors report concerns with cleanliness, including dirty towels and stained bedding. While the modern interior design is noted, housekeeping issues occasionally detract from the experience.
The hotel's staff is often lauded for their friendliness and professionalism. Cordial, attentive service, particularly from personnel like Samir and Mariam, who are recognized for their exceptional customer service skills, leaves a lasting impression. Though some administration errors and isolated incidents are mentioned, the overall consensus reflects a welcoming and accommodating environment provided by the staff.
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Rooms at Glen Capri Inn and Suites stand out for their spaciousness, comfort, and Hollywood-themed décor. Guests enjoy large king beds, cozy couches, and bright modern bathrooms, some with jacuzzi tubs. Despite occasional complaints about odors and cleanliness issues, the rooms generally receive positive feedback for modern amenities, including mounted TVs and reliable WiFi.
Cleanliness reviews are mixed, with many guests commending the friendly staff and neat atmosphere. The hotel's prime location is appreciated, though some visitors report concerns with cleanliness, including dirty towels and stained bedding. While the modern interior design is noted, housekeeping issues occasionally detract from the experience.
The hotel's staff is often lauded for their friendliness and professionalism. Cordial, attentive service, particularly from personnel like Samir and Mariam, who are recognized for their exceptional customer service skills, leaves a lasting impression. Though some administration errors and isolated incidents are mentioned, the overall consensus reflects a welcoming and accommodating environment provided by the staff.
Motel with Parking
This motel offers parking available. It is listed as a hotel with free parking.
Accessible Motel
3-Star Motel
Guest Reviews
Nestled in a peaceful, middle-class neighborhood, Glen Capri Inn and Suites - Burbank Universal offers a prime location that guests find highly convenient for their travel needs. Its proximity to Universal Studios and easy access to freeways make it an ideal choice for those looking to explore local attractions or attend nearby events, such as the LA equestrian horse show. The area is noted for its tranquility, safety, and abundance of amenities, ensuring a comfortable stay. Guests appreciate the clean and spacious accommodations, complemented by ample, well-lit parking options. With a friendly staff and an emphasis on security through extensive camera coverage, this hotel strikes a balance between comfort and affordability, offering great value for its location.
Glen Capri Inn and Suites in Burbank Universal offers a mix of experiences when it comes to its rooms, with several highlights that might interest potential guests. Many visitors appreciated the spaciousness and comfort, noting the large king beds and presence of cozy couches. The rooms were often described as clean, featuring a stylish Hollywood-themed décor with captivating wall art that brightens the ambiance. The bathrooms also stood out for their bright, modern design and well-functioning showers, with some rooms even boasting a jacuzzi for added luxury.
Guests found the overall room design to be well-executed following a recent remodel, which included modern amenities such as mounted TVs and reliable WiFi. Parking is said to be convenient, and the location itself is favorable for those looking to explore the Burbank Universal area.
However, there were some issues reported that could detract from the experience for some visitors. A few guests noted unpleasant odors, including smoke and mold, detracting from the otherwise positive atmosphere. Others mentioned concerns with cleanliness, while a noisy heater might disrupt a restful night's sleep. Though overall reception of the rooms ranged from satisfactory to excellent, attention to these concerns could enhance the stay for future guests.
Glen Capri Inn and Suites in Burbank Universal presents a mixed experience for its guests. On the positive side, many visitors applaud the hotel for its friendly and accommodating staff who contribute to a neat and cozy atmosphere. The hotel is praised for its location, conveniently situated near the bustling Burbank Town Center and Glendale Galleria, which are hailed as some of the best places in LA. Some guests found their rooms to be very clean and quiet, with everything in working order. However, there are notable concerns regarding cleanliness, with reports of dirty towels, stained bedding, and unpleasant odors from the bathrooms and rooms. While some visitors experienced pristine conditions, others found various aspects of their rooms to be lacking in cleanliness and upkeep. The hotel's modern interior design is acknowledged, but housekeeping issues, such as dirty floors and leftover stains from previous guests, detract from the overall experience.
The staff at Glen Capri Inn and Suites - Burbank Universal frequently receives praise for their friendliness and professionalism. Guests often describe the staff as cordial, attentive, and helpful throughout their stay. A notable mention goes to Samir, who has made a lasting impression on guests with his dedicated service from arrival to departure. Several reviews highlight the front desk personnel as particularly nice and hardworking, contributing positively to the overall experience. Mariam is highlighted for her exceptional customer service skills. However, there are occasional criticisms, such as issues with administration errors leading to early departures and isolated incidents with check-in charges. Despite these rare negative remarks, the general consensus reflects a welcoming and accommodating atmosphere provided by the staff.
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Location
Rooms
Guests found the overall room design to be well-executed following a recent remodel, which included modern amenities such as mounted TVs and reliable WiFi. Parking is said to be convenient, and the location itself is favorable for those looking to explore the Burbank Universal area.
However, there were some issues reported that could detract from the experience for some visitors. A few guests noted unpleasant odors, including smoke and mold, detracting from the otherwise positive atmosphere. Others mentioned concerns with cleanliness, while a noisy heater might disrupt a restful night's sleep. Though overall reception of the rooms ranged from satisfactory to excellent, attention to these concerns could enhance the stay for future guests.
Cleanliness
Staff
No, Glen Capri Inn and Suites - Burbank Universal doesn't have any pool.
No, a spa isn't available at Glen Capri Inn and Suites - Burbank Universal.
No, Glen Capri Inn and Suites - Burbank Universal doesn't allow dogs.
Yes, parking facilities are available at Glen Capri Inn and Suites - Burbank Universal.
No, Glen Capri Inn and Suites - Burbank Universal doesn't have a gym.
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