Godalming Hotel Guest House
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Summary of reviewsThe Godalming Hotel Guest House offers a well-situated option for travelers, frequently praised for its convenient location. Its proximity to the town center, train station, bus stops and local amenities such as bars, restaurants and grocery stores make it an appealing choice for visitors. The location also serves as a good base for trips to nearby cities including London and Guildford and ample parking adds to its accessibility. The charming surrounding area and ease of access to public transportation further enhance its positive appeal.
However, the hotel faces significant challenges in other areas. Breakfast, despite being advertised, is often unavailable, leading to disappointment among guests who expected at least a basic morning meal. This absence has notably impacted the overall guest experience.
The rooms provide a mixed experience. On the brighter side, many visitors appreciated the clean, tidy and comfortable accommodations with particularly positive comments about the beds. However, numerous complaints were raised about outdated furnishings, inconsistent cleanliness and maintenance issues such as broken fixtures, noise from the road and unpleasant smells.
Cleanliness standards are inconsistent with some guests noting very clean and welcoming environments, while others encountered issues like mould, dirty carpets and poorly maintained bathrooms. The overall housekeeping and maintenance require significant improvement to ensure a consistently positive guest experience.
Staff interactions also vary. Some guests found the staff friendly and helpful, receiving particular praise for a male staff member and an individual named Nikolai. On the flip side, communication barriers and the unavailability of staff at crucial times detracted from the overall service experience.
The WiFi service is another area for concern with inconsistent connectivity reported by many guests. While some had a trouble-free experience, others struggled with weak signals and difficulties accessing the network information.
Parking facilities are appreciated for being free and generally adequate, yet limited space and poorly lit areas, particularly at the back of the hotel, pose challenges for guests with larger vehicles.
In summary, while the Godalming Hotel Guest House has several strengths including its excellent location and some comfortable rooms, there are significant areas needing attention such as breakfast availability, room maintenance, cleanliness, staff communication and WiFi reliability to provide a more consistently positive guest experience.
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However, the hotel faces significant challenges in other areas. Breakfast, despite being advertised, is often unavailable, leading to disappointment among guests who expected at least a basic morning meal. This absence has notably impacted the overall guest experience.
The rooms provide a mixed experience. On the brighter side, many visitors appreciated the clean, tidy and comfortable accommodations with particularly positive comments about the beds. However, numerous complaints were raised about outdated furnishings, inconsistent cleanliness and maintenance issues such as broken fixtures, noise from the road and unpleasant smells.
Cleanliness standards are inconsistent with some guests noting very clean and welcoming environments, while others encountered issues like mould, dirty carpets and poorly maintained bathrooms. The overall housekeeping and maintenance require significant improvement to ensure a consistently positive guest experience.
Staff interactions also vary. Some guests found the staff friendly and helpful, receiving particular praise for a male staff member and an individual named Nikolai. On the flip side, communication barriers and the unavailability of staff at crucial times detracted from the overall service experience.
The WiFi service is another area for concern with inconsistent connectivity reported by many guests. While some had a trouble-free experience, others struggled with weak signals and difficulties accessing the network information.
Parking facilities are appreciated for being free and generally adequate, yet limited space and poorly lit areas, particularly at the back of the hotel, pose challenges for guests with larger vehicles.
In summary, while the Godalming Hotel Guest House has several strengths including its excellent location and some comfortable rooms, there are significant areas needing attention such as breakfast availability, room maintenance, cleanliness, staff communication and WiFi reliability to provide a more consistently positive guest experience.
Cheap Guest House
Located in Guildford, this guesthouse offers affordable accommodation for budget-minded travelers. It provides a simple and cost-effective base for exploring the town and surrounding areas.
Boutique-style Guest House
Dog Friendly Guest House
Guest House with Parking
Small Guest House
Guest Reviews
The location of the Godalming Hotel Guest House is frequently highlighted as one of its key advantages. Guests appreciate its proximity to the town center with many pointing out that it is within a comfortable walking distance. The ease of access to the train station, bus stops and various local amenities such as bars, restaurants, grocery stores and pharmacies also adds to its appeal. The location is described as convenient not only for visiting attractions in Godalming but also for trips to nearby cities like London and Guildford. Furthermore, it’s considered ideal for those visiting family or attending events in the area. Despite some mentions of noise from the main road, the area's overall charm and convenience make it a favored choice among visitors. The ease of parking and clean surroundings further contribute to its positive reception, making it a well-situated option for travelers.
Godalming Hotel Guest House appears to face significant challenges when it comes to breakfast service. Despite being marketed as a bed and breakfast, numerous guests have raised concerns over the non-availability of breakfast during their stays. Many noted that no breakfast was provided, contrary to what was promised and advertised. This lack of breakfast service has been a notable disappointment for visitors who expected at least a simple morning meal. Some guests also experienced confusion upon arrival and found the reception less than professional. Overall, the absence of the advertised breakfast option has significantly impacted the guest experience.
The rooms at the Godalming Hotel Guest House offer a mixed experience for travelers. On the positive side, many guests noted that the rooms were clean, tidy and comfortable. Beds were often highlighted as very comfortable, contributing to a decent night's sleep. Some rooms were freshly decorated and spacious, especially the single ones, which were a pleasant surprise for certain visitors. Basic amenities were generally provided and the hot water and heating worked well for some rooms.
However, several areas need improvement. A recurring issue is the outdated and worn condition of the rooms, which leaves them feeling run-down and in need of refurbishment. Cleanliness standards varied significantly; while some rooms were spotless, others were dusty, musty or even dirty with some guests noting that their rooms had not seen a proper clean or maintenance in a long time. Specific problems included broken fixtures like TV sets and shower doors, thin towels and a noticeable smell of drains in some cases. The absence of bedside tables and lights in several rooms, along with insufficient storage options, were also pointed out.
Many rooms were described as small and cramped, lacking essential furnishings like wardrobes and drawers. Noise from traffic was an issue for rooms overlooking the road. Some guests found their rooms freezing cold, while others experienced issues with dampness and unpleasant smells.
Overall, while the Godalming Hotel Guest House provides the basic necessities for a short stay and has some comfortable rooms, significant improvements in cleanliness, maintenance and room furnishings would greatly enhance the guest experience.
At the Godalming Hotel Guest House, the beds have garnered mixed reviews from guests. A significant number of visitors have found the beds to be a highlight of their stay, often describing them as comfortable, clean and conducive to a good night’s rest. Words like "comfy," "comfortable," and "very comfortable" frequently crop up in positive reviews, indicating that many travelers appreciated the bed quality.
However, it's worth noting that not all experiences have been positive. Some guests have criticized the beds for being uncomfortable with issues such as old, squeaky springs, size limitations of the double beds and general discomfort contributing to a less than restful night's sleep for some. Complaints of dirty bedding and flat pillows also marred the experience for a few.
Overall, while many guests enjoyed a comfortable sleep, potential visitors should be aware of the mixed feedback regarding bed comfort and cleanliness.
The Godalming Hotel Guest House presents a mixed experience when it comes to cleanliness. Several guests noted the hotel and rooms as being very clean, tidy and maintaining an impressive attention to detail with regards to hygiene. Positive comments highlighted clean and warm rooms, comfortable beds and good value for money. The entrance and hallways were also mentioned as being clean, offering a welcoming first impression.
However, a concerning number of reviews paint a different picture. Recurring issues include mould in the bathroom, dirty carpets and stained showers. Several guests reported rooms that felt unclean, sometimes with a noticeable smell and instances of old toothpaste, dirt and even excrement stains in bathrooms. The overall maintenance of the hotel also appears to be lacking with broken shower doors, missing bathroom tiles and a lack of essentials like toilet paper and toiletries.
In some cases, guests found rubbish in and around their rooms, including beer cans, cigarette ends and dirty towels. There were also accounts of rooms appearing different from the online images, leading to disappointment. While the hotel's architectural charm received appreciation, the overall consensus is that a significant revamp is needed to meet cleanliness standards consistently.
Visitors to the Godalming Hotel Guest House have expressed mixed impressions regarding the staff. On the positive side, many guests appreciated the friendly and helpful demeanor of some staff members, citing their attentiveness and genuine kindness as standout qualities. The male staff member who welcomed several guests left a favorable impression for his pleasant and friendly attitude. Additionally, a specific individual named Nikolai was often noted for his exceptional helpfulness.
However, there were notable issues as well. Communication emerged as a significant problem with several guests reporting encounters with staff who spoke limited or no English, complicating their interactions and service requests. The absence and unavailability of staff were frequent complaints with some guests mentioning that no staff were present during mornings or at crucial times when assistance was needed. There were also instances where staff were described as rude or unhelpful and the management appeared slow to respond or simply absent.
Overall, while some staff members at the Godalming Hotel Guest House were commended for their friendliness and effort, inconsistent presence and communication barriers significantly impacted the guest experience.
The WiFi experience at Godalming Hotel Guest House seems to vary widely among guests. While some reviewers noted that the WiFi worked without issue and described the connection as good, many others encountered significant challenges. Common complaints included a very weak signal in the rooms, the absence of WiFi codes or access details in the room and the need to search for this information at the reception. Several guests mentioned difficulties getting the WiFi to work at all with some stating that it was either slow or not functioning when needed. The inconsistency in the WiFi service was a recurring theme, suggesting room for improvement to ensure a more reliable and accessible internet connection for all guests.
Visitors to the Godalming Hotel Guest House have mixed feelings about its parking facilities. Guests appreciated the availability of free parking and the fact that there is a car park in front of the house. The parking was described as clean with some considering it pleasant and adequate. For those lucky enough to find a space at the front, parking was straightforward.
However, concerns were frequently raised about the limited capacity of the parking area, particularly for larger vehicles. The parking area at the back of the hotel was a significant point of contention due to its narrow, poorly lit access routes, which made maneuvering difficult and potentially hazardous. Additionally, some guests felt vulnerable when parking in the unlit rear car park, suggesting that better lighting could improve safety and comfort.
In summary, while the hotel offers free and adequate parking, the overall experience could be improved with enhanced lighting, expanded spaces and better access, especially to the rear parking area.
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Location
Breakfast
Rooms
However, several areas need improvement. A recurring issue is the outdated and worn condition of the rooms, which leaves them feeling run-down and in need of refurbishment. Cleanliness standards varied significantly; while some rooms were spotless, others were dusty, musty or even dirty with some guests noting that their rooms had not seen a proper clean or maintenance in a long time. Specific problems included broken fixtures like TV sets and shower doors, thin towels and a noticeable smell of drains in some cases. The absence of bedside tables and lights in several rooms, along with insufficient storage options, were also pointed out.
Many rooms were described as small and cramped, lacking essential furnishings like wardrobes and drawers. Noise from traffic was an issue for rooms overlooking the road. Some guests found their rooms freezing cold, while others experienced issues with dampness and unpleasant smells.
Overall, while the Godalming Hotel Guest House provides the basic necessities for a short stay and has some comfortable rooms, significant improvements in cleanliness, maintenance and room furnishings would greatly enhance the guest experience.
Beds
However, it's worth noting that not all experiences have been positive. Some guests have criticized the beds for being uncomfortable with issues such as old, squeaky springs, size limitations of the double beds and general discomfort contributing to a less than restful night's sleep for some. Complaints of dirty bedding and flat pillows also marred the experience for a few.
Overall, while many guests enjoyed a comfortable sleep, potential visitors should be aware of the mixed feedback regarding bed comfort and cleanliness.
Cleanliness
However, a concerning number of reviews paint a different picture. Recurring issues include mould in the bathroom, dirty carpets and stained showers. Several guests reported rooms that felt unclean, sometimes with a noticeable smell and instances of old toothpaste, dirt and even excrement stains in bathrooms. The overall maintenance of the hotel also appears to be lacking with broken shower doors, missing bathroom tiles and a lack of essentials like toilet paper and toiletries.
In some cases, guests found rubbish in and around their rooms, including beer cans, cigarette ends and dirty towels. There were also accounts of rooms appearing different from the online images, leading to disappointment. While the hotel's architectural charm received appreciation, the overall consensus is that a significant revamp is needed to meet cleanliness standards consistently.
Staff
However, there were notable issues as well. Communication emerged as a significant problem with several guests reporting encounters with staff who spoke limited or no English, complicating their interactions and service requests. The absence and unavailability of staff were frequent complaints with some guests mentioning that no staff were present during mornings or at crucial times when assistance was needed. There were also instances where staff were described as rude or unhelpful and the management appeared slow to respond or simply absent.
Overall, while some staff members at the Godalming Hotel Guest House were commended for their friendliness and effort, inconsistent presence and communication barriers significantly impacted the guest experience.
Wi-Fi
Parking
However, concerns were frequently raised about the limited capacity of the parking area, particularly for larger vehicles. The parking area at the back of the hotel was a significant point of contention due to its narrow, poorly lit access routes, which made maneuvering difficult and potentially hazardous. Additionally, some guests felt vulnerable when parking in the unlit rear car park, suggesting that better lighting could improve safety and comfort.
In summary, while the hotel offers free and adequate parking, the overall experience could be improved with enhanced lighting, expanded spaces and better access, especially to the rear parking area.
No, Godalming Hotel Guest House doesn't have any pool.
No, a spa isn't available at Godalming Hotel Guest House.
Yes, Godalming Hotel Guest House welcomes dogs.
Yes, parking facilities are available at Godalming Hotel Guest House.
No, Godalming Hotel Guest House doesn't have a gym.
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Hotel in Godalming
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From $92
