Godalming51.18046800,
-0.62311200,
The Inn On The Lake, Ockford Road, Ockford Road(Show on Map)
8.2
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsInn on the Lake by Innkeeper's Collection enjoys a highly regarded reputation among its guests, largely due to its prime location and appealing setting. Located close to Godalming town center with easy access to transportation options including bus stops and a nearby train station, the hotel offers convenience whether guests are visiting for family, work or leisure purposes. The beautiful, quiet and green surroundings, along with on-site amenities like ample parking and proximity to the A3 motorway, add to its appeal.
The breakfast and dinner offerings at the inn are frequently praised for their high quality. Guests describe the food as delicious, hearty and well-cooked with a varied selection that includes continental and full English options for breakfast and high-quality dishes like steaks and fish and chips for dinner. The service at these meals, though sometimes noted as slow or understaffed, is generally appreciated for its friendliness and organization. The cosy atmosphere of the dining area, complete with log fires and well-decorated settings, enhances the dining experience.
In terms of accommodations, the rooms are noted for their spaciousness, cleanliness and modern amenities. Comfortable beds, particularly the sizable king beds and contemporary facilities like spacious bathrooms contribute to a positive stay. While some guests have mentioned issues with small room sizes, particularly when additional beds are in use or with noise and temperature control, the general consensus is that the rooms are clean, comfortable and well-appointed.
Cleanliness throughout the hotel, including the rooms and dining areas, is frequently highlighted by guests. Clean, tidy and inviting rooms, along with positive maintenance standards, create a welcoming environment. Staff at the Inn on the Lake play a crucial role in enhancing guest satisfaction. Described as pleasant, kind and welcoming, the staff receives high accolades for their excellent customer service, attentiveness and efficiency.
Additionally, the hotel caters well to families, providing spacious and clean family rooms that comfortably accommodate four people. Features like secure and ample parking, including an EV charger, further add to the convenience and positive experience for guests.
Overall, Inn on the Lake by Innkeeper's Collection stands out for its scenic location, high-quality food, comfortable accommodations and exceptional service, making it a highly recommended destination for travelers in Godalming. Show more
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Categories
Hotel with Parking
Inn on the Lake by Innkeeper's Collection offers free parking on site for all customers. This provides a cost-effective and convenient parking solution for guests.
Boutique-style Hotel
Historic Hotel
Family Friendly Hotel
4-Star Hotel
Room Types
Double RoomAn en suite bathroom, flat-screen TV and tea/coffee making facilities are featured in these rooms.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Inn on the Lake by Innkeeper's Collection enjoys a prime location praised by guests with many highlighting its convenience for various needs—whether visiting family, working, or exploring local attractions. The hotel is close to the town center and multiple transportation options, including bus stops and a nearby train station. Guests appreciate the easy-to-find location and the ample parking available on-site.
The setting itself is often described as beautiful, lovely, green and quiet, creating a picturesque and tranquil environment. The hotel’s proximity to the A3 makes it easily accessible and the short walk to Godalming’s high street offers additional convenience for dining and shopping.
The area surrounding the hotel, including the old pub building and garden surroundings, adds to its charm. Guests enjoy spacious rooms with modern amenities, often noting the cleanliness and comfort provided. The dual aspect rooms with nice views further enhance the staying experience.
Overall, guests find the location of Inn on the Lake ideal for both work and leisure, making it a highly recommended place to stay in Godalming.
Breakfast
Inn on the Lake by Innkeeper's Collection receives high praise for its breakfast offerings. Many guests highlight the excellent quality of the food, describing it as delicious, hearty and well-cooked. The variety available is quite impressive, including options for both continental and full English breakfasts. Guests appreciated the wide selection of good quality food and drink with many finding the breakfast to be superb and exceptional.
The breakfast service, generally provided à la carte, is described as lovely and well-organized with friendly and prompt staff enhancing the experience. However, there are some criticisms regarding the efficiency of service with several guests noting long wait times and occasional understaffing issues. Despite these concerns, the consensus leans strongly towards a positive dining experience with many guests labeling their breakfast as fabulous, amazing and even spot on.
Additionally, some guests mentioned the extra costs for certain items like lattes, cappuccinos and additional toast, though others found the overall pricing to be reasonable. The breakfast’s early hours from 7 to 9 AM were another point of contention for a few guests, but most praised the timely and courteous service.
Overall, the breakfast at Inn on the Lake is celebrated for its taste, variety and quality, making it a memorable start to the day for many of its guests.
Dinner
Inn on the Lake by Innkeeper's Collection has received numerous positive reviews regarding its dining experience. Guests frequently praised the exceptional quality of the food, often describing their meals as superb, delicious and amazing. The restaurant's menu catered to a variety of appetites, offering high-quality steaks, exceptional fish and chips and satisfying snacks, all beautifully served.
In addition to commendations for the dinner menu, breakfast at the Inn also received high marks with many appreciating the excellent cooked breakfast and the variety offered. The consistency in the food quality for both breakfast and dinner left a lasting impression on the guests.
The venue itself was also a pleasant aspect of their dining experience. The restaurant featured a cosy atmosphere with log fires and a nicely decorated, clean environment. The comfortable and modern rooms, along with the friendly and helpful staff, contributed to an overall positive stay for visitors.
Despite a few mentions of the drinks being somewhat pricey, the general consensus leaned heavily towards satisfaction with the food and service. The warm ambiance, coupled with fantastic food and great service, make Inn on the Lake a memorable dining destination.
Rooms
Inn on the Lake by Innkeeper's Collection offers a diverse range of rooms, often praised for their spaciousness, clean conditions and tasteful decor. Many guests appreciated the large, comfortable beds and the well-appointed nature of the rooms. Family rooms appear to be a particularly good size, accommodating multiple people comfortably. The rooms are commonly described as clean and tidy with contemporary furnishings and modern facilities, such as spacious bathrooms.
However, some issues were noted. A few guests found their rooms small, especially when additional beds were in use and some encountered problems with noise from outside or neighboring rooms. Lighting in some rooms was deemed insufficient and certain areas of the building appeared worn-out. Additionally, temperature control posed challenges for several guests with rooms either being too hot or too cold upon arrival.
Despite these concerns, the overall consensus leans towards a positive stay experience with most guests finding their rooms clean, comfortable and a good size. The staff received commendation for their friendly and helpful demeanor, adding to the generally pleasant atmosphere of the inn.
Beds
The beds at Inn on the Lake by Innkeeper's Collection have garnered numerous positive remarks from guests. The majority found them to be very comfortable and praised their size with many highlighting the king-sized beds as particularly cozy. Reviewers frequently described the mattresses and pillows as comfy and several noted that the beds felt solid and excellent in terms of comfort. Rooms, in general, were comfortable and the beds contributed significantly to this feeling. However, a few guests mentioned specifics such as the seams in combined mattresses for king-sized beds, which could be felt and a pullout couch bed with a mattress that was very thin. Despite these minor points, the overall sentiment was that the beds provided a restful and pleasant sleep experience.
Cleanliness
At the Inn on the Lake by Innkeeper's Collection, guests frequently commend the establishment for its high levels of cleanliness. They often highlight the spotless, immaculate condition of the rooms, including both the main accommodation areas and bathrooms. The rooms are described as clean, tidy and inviting with terms like 'wonderful clean room with plenty of space' and 'very clean and comfortable' commonly used to convey their satisfaction.
Visitors appreciate not only the cleanliness but also the spaciousness and well-appointed nature of the rooms. Positive feedback extends to the dining areas as well, which are noted to be clean and bright, contributing to a pleasant dining experience.
Across several reviews, the high standards of cleanliness are consistently reinforced with descriptors such as 'spotlessly clean hotel,' 'tidy sanitation,' and 'cleanliness of the property was first class.' The overall positive sentiment also includes praise for the maintenance and welcoming atmosphere of the hotel.
However, a few reviews point out occasional lapses, particularly regarding the dining area and specific bathrooms, which weren't as clean as expected. Despite these isolated comments, the general consensus reflects an overwhelmingly positive impression of the hotel's cleanliness standards.
Staff
'Inn on the Lake by Innkeeper's Collection' boasts a team of staff that consistently receives high praise from guests. Described as pleasant, kind and welcoming, the staff's friendliness and excellent customer service stand out prominently in guest reviews. Many guests highlight the helpful and attentive nature of the staff, noting that they are always calm, courteous and efficient. The manager is frequently mentioned for being particularly attentive and friendly, contributing to a warm and inviting atmosphere.
Guests appreciate the staff's responsiveness to queries and their readiness to assist, creating a relaxed environment. The receptionists and hosts receive special acclaim for their fabulous and accommodating service. Whether it’s the front desk or other service areas, staff members are described as amazing, always smiling and working hard to ensure a comfortable stay.
However, not all feedback is solely positive as there are occasional mentions of unvalued experiences. Nonetheless, the overwhelming majority of reviews praise the staff for their friendliness, helpfulness and the genuinely warm and welcoming feeling they contribute to the hotel experience. Overall, the staff at 'Inn on the Lake by Innkeeper's Collection' plays a pivotal role in ensuring that guests enjoy their stay to the fullest.
Parking
Guests of the Inn on the Lake by Innkeeper's Collection consistently praise the parking facilities. The hotel offers a large and free car park with ample space, ensuring easy access and convenience. Additionally, the secure parking and the availability of an EV charger in the rear car park contribute to a hassle-free experience for travelers. Visitors frequently highlight the proximity of the parking to the hotel, enhancing overall satisfaction with the service.
Family
The Inn on the Lake by Innkeeper's Collection offers a highly favorable experience for families traveling with children. Guests consistently highlight the spaciousness of the family rooms, which adequately accommodate a family of four. Descriptions such as "huge family room" and "big room for family of four" indicate that the rooms are well-suited for families needing extra space. Additionally, the cleanliness and comfort of these rooms frequently receive high praise, described as "super clean" and "comfortable." The availability of two different family room options further adds to the convenience for guests looking for variety in their accommodation choices. Overall, the family-friendly amenities at this hotel contribute to a comfortable and enjoyable stay for visitors with children.
No, Inn on the Lake by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at Inn on the Lake by Innkeeper's Collection.
No, Inn on the Lake by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at Inn on the Lake by Innkeeper's Collection.
No, Inn on the Lake by Innkeeper's Collection doesn't have a gym.