Gold Coast-28.16796700,
153.53573800,
Cnr Griffith And Mclean Street, Coolangatta(Show on Map)
6.8
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsCoolangatta Sands Hotel enjoys extensive praise for its enviable location, nestled in the heart of Coolangatta and just a short walk from top beaches like Coolangatta and Kirra Beach. Guests appreciate its close proximity to shops, cafes, clubs and the Gold Coast Airport, making it a prime choice for both leisure and business travelers seeking urban conveniences and beachside beauty.
Dining at the hotel is well-regarded, particularly the roast pork dinner and the affordable steak night, which is appreciated for its value. Guests regularly commend the friendly and helpful staff, enhancing the overall dining experience. The pub atmosphere of the restaurant further contributes to a positive and relaxed dining ambiance.
Rooms at the Coolangatta Sands Hotel offer decent accommodations with several guests acknowledging their cleanliness and comfort, including good beds and spaciousness in some cases. Despite this, there are consistent mentions of outdated furnishings, noise issues and certain rooms falling short in cleanliness and upkeep. While the overall room experience is satisfactory for many, improvements in maintenance would greatly enhance guest satisfaction.
Cleanliness across the hotel is a common subject of mixed reviews. On the positive side, the bathrooms and common areas are often described as very clean and well-maintained. However, several guests have reported inconsistencies in the housekeeping standards, particularly in the shared kitchen and some rooms, pointing to occasional cleanliness lapses.
The staff at Coolangatta Sands Hotel receive widespread praise for their friendly and welcoming nature, particularly the reception and food service teams. This dedication to hospitality significantly elevates the guest experience, offering prompt assistance and contributing to an accommodating atmosphere throughout the guests' stays.
Despite mixed feedback on wifi reliability and issues with bed comfort, the hotel remains a recommended stay for its superb location, excellent dining and commendable staff service. Enhanced maintenance and consistent quality in-room amenities would further improve the guest experience, making Coolangatta Sands Hotel a well-rounded, attractive option for visitors to the area. Show more
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Categories
3-Star Hostel
Located in Coolangatta, this hotel provides budget-friendly accommodation with basic amenities. Its location offers easy access to the beach and local attractions, making it suitable for travelers looking for value.
Hostel near The Beach
Cheap Hostel
Hostel for Adults Only
Room Types
Bunk Bed in Female Dormitory Room This room includes secure electronic access, lockable cupboards and linen. Toilet and bathroom facilities are shared. This includes 1 bunk bed in a female only dormitory room.
Double Room with Shared BathroomThis room includes secure electronic access, lockable cupboards and linen. Toilet and bathroom facilities are shared.
Twin Room with Shared BathroomThis room includes secure electronic access, lockable cupboards and linen. Toilet and bathroom facilities are shared.
This room has 2 single beds.
Single Room with Shared BathroomThe single room offers a wardrobe, as well as a shared bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
6.8
Rated
Location
Coolangatta Sands Hotel boasts an incredible location that guests consistently praised for its convenience and proximity to key attractions. Nestled right in the heart of Coolangatta, the hotel places you just steps away from pristine beaches, offering easy access to both Coolangatta Beach and Kirra Beach. It's also a mere five-minute drive from Gold Coast Airport, making it an ideal choice for those catching an early flight.
The hotel's central position means it's surrounded by shops, cafes, clubs and restaurants, ensuring guests have everything they need within walking distance. The vibrant Coolangatta area offers hustle and bustle just outside your door with plenty of activities and sights to explore, including the popular Cooly Rocks festival.
Additionally, visitors noted the convenience of the nearby public transport links and the easy access to public amenities like parking lots, making it stress-free to explore beyond Coolangatta. Overall, the location's combination of beachside beauty, urban convenience and easy airport access ensures a comfortable and enjoyable stay, making it a highly recommended spot for both leisure and business travelers.
Dinner
The Coolangatta Sands Hotel offers a commendable dining experience that has received positive feedback from guests. The restaurant is frequently described as good with notable mentions of the roast pork dinner and steak night, which offers a 200g rump and chips for $15. Patrons appreciate the yummy meals and consider the food and drinks to be of great value, especially in the pub below. The staff also receive high praise, adding to the overall positive dining atmosphere, making it a great spot for both a meal and a drink. The location of the hotel further complements the dining experience, contributing to an outstanding impression of the restaurant for dinner.
Rooms
At Coolangatta Sands Hotel, the guests' reviews of the rooms reflect a mix of experiences. The positive feedback highlights that the rooms are clean and comfortable, often with good beds. Several reviews applaud the spaciousness of some rooms and the presence of amenities like balconies and a veranda, providing additional space and a pleasant view. Despite being basic, the rooms generally meet the needs of guests, offering a great value for the price paid.
However, there are areas where improvement is needed. Common complaints include rooms being smaller than expected, a lack of cleanliness and outdated furnishings. Noise is a significant issue, especially for rooms located above the live band area or near the nightclub, making for a less restful stay. Issues like flat pillows, uncomfy beds and rooms lacking ventilation or proper blinds also detract from the overall experience. Mold, dust and occasional unprepared rooms upon arrival have also been noted.
On the whole, while the hotel offers reasonably priced accommodations with some appealing features, it's clear that some room updates and better maintenance could greatly enhance the guest experience.
Beds
The beds at Coolangatta Sands Hotel have received a mix of feedback from guests. Many have praised the comfort of the beds, describing them as comfy and comfortable with some even calling them amazing and surprisingly comfy. Positive notes also highlight clean bedding and soft pillows, contributing to an overall pleasant sleeping experience for some visitors.
However, numerous reviews also indicate issues with the beds. Complaints about lumpy, hard and highly uncomfortable mattresses are common. Some guests mentioned the beds were squeaky, rock-hard, or felt like sleeping on bricks. There were also mentions of flat or single pillows not offering adequate neck support.
Cleanliness of the bedding varies with some guests finding it clean and others noting it was not well-maintained. Additionally, there were comments on the mattress condition with some found to be worn or extremely springy, detracting from a good night’s sleep.
Overall, while a portion of guests found the beds at Coolangatta Sands Hotel to be comfortable and clean, there is significant feedback indicating that improvements in mattress quality and bedding consistency are needed to ensure a consistently positive experience.
Cleanliness
Cleanliness at Coolangatta Sands Hotel receives mixed reviews from guests, highlighted by both commendations and critiques. On the positive side, many guests appreciate the clean and modern bathrooms, noting that they are often very clean and spacious. Many highlighted the shared facilities for being spotless with rooms frequently described as clean, tidy and comfortable. Guests also remarked on the clean linen and good air conditioning, making stays pleasant overall. The common areas and surroundings often received praise for their tidiness and cleanliness as well.
However, concerns were raised regarding inconsistent cleaning standards, particularly in the bathrooms and kitchen areas. Several guests mentioned arriving to unclean conditions, including unmade or stained mattresses and dirty floors. The shared kitchen facilities were frequently noted as being messy. Additionally, some guests experienced noisy conditions, which could detract from the overall comfort. Despite these issues, the hotel’s proactive staff’s quick resolutions and the overall functionality of the rooms seemed to provide a satisfactory stay for many visitors.
Staff
Visitors to the Coolangatta Sands Hotel often highlight the hospitality of the staff as a standout feature of their stay. The majority of reviews praise the team for being friendly, welcoming and particularly helpful, creating a positive and accommodating atmosphere for guests. The reception staff, in particular, are frequently mentioned for their friendly demeanor and willingness to go above and beyond to assist with check-ins and inquiries, making the process smooth and hassle-free. Special mentions include staff assisting in finding additional amenities such as fans and offering understanding support.
Though there are isolated mentions of less friendly interactions and instances where staff presence was lacking, these do not overshadow the overall positive feedback. Many guests appreciate the personable and cooperative approach of the team, including the cleaning staff and the food service staff in the lounge, who are noted for their exceptional service.
The friendly nature of the staff, combined with the great location and value for money on meals, contributes significantly to the enjoyable experience at the Coolangatta Sands Hotel. Whether it's the welcoming receptionists or the accommodating employees, the staff collectively play a crucial role in providing a pleasant and memorable stay for visitors.
Wi-Fi
The Coolangatta Sands Hotel has wifi available, but guest experiences with it have been mixed. Some guests found decent wifi, while others encountered issues, including instances of the wifi not working at all. A few reported that initial problems with power and wifi were not promptly resolved. Despite the hotel's advertised promise of wifi, several visitors found that it did not work during their stay and noted a lack of follow-up action.
Beach
The Coolangatta Sands Hotel boasts an enviable location, consistently highlighted by guests for its proximity to several stunning beaches. Situated just steps away from the coast, it offers convenient beach access at all hours, making it easy for visitors to enjoy the beautiful shoreline both day and night. Whether you're heading to Coolangatta Beach or Kirra Beach, you're just a short walk from some of the best coastal experiences the Gold Coast has to offer. With many reviews noting the mere 5-minute walk to what some describe as one of the world's top beaches, it's clear that beach lovers will find this destination ideal. The hotel’s closeness to the beach is a recurrent theme, underlining it as a prime spot for those seeking a convenient and accessible beach getaway.
No, Coolangatta Sands Hotel doesn't have any pool.
No, a spa isn't available at Coolangatta Sands Hotel.
No, Coolangatta Sands Hotel doesn't allow dogs.
No, parking facilities aren't available at Coolangatta Sands Hotel.