Mantra Towers of Chevron
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Summary of reviewsMantra Towers of Chevron enjoys broad acclaim for its exceptional location in the heart of Surfers Paradise. The hotel offers convenient access to a multitude of attractions, including the beach, shops, restaurants and public transportation, making it an ideal choice for families, couples and solo travelers. Guests appreciate the easy pedestrian access to amenities like Cavill Avenue and Coles, as well as stunning ocean and cityscape views from spacious apartments and balconies. The comfortable accommodations and prime location enhance the overall experience significantly.
When it comes to rooms, the feedback is mixed. Positively, many guests enjoy the spacious, clean and family-friendly accommodations with fully equipped kitchens, multiple bathrooms, balconies and remarkable views. However, the rooms and furnishings are often described as dated with issues such as broken fixtures, stained carpets and cleanliness concerns. Noise from maintenance and malfunctioning appliances like air conditioning and internet connectivity are also noted. Despite these drawbacks, the spaciousness and comfort of the rooms often redeem the experience.
Cleanliness at the hotel receives varied feedback. While some guests find their rooms spotless upon arrival, others report issues such as dusty surfaces, mold and the presence of pests like cockroaches and ants. The general infrastructure also suffers from wear and tear with broken tiles and rusted appliances mentioned. Some visitors suggest that a deeper, more consistent cleaning effort is needed to meet expectations.
Staff at the hotel generally receive positive remarks for being friendly, helpful and accommodating with specific mentions of exceptional service from some staff members. However, there are notable criticisms, particularly at the reception, where some guests encountered rudeness and unhelpful attitudes. Management and housekeeping also receive mixed reviews, indicating areas for potential improvement.
The hotel's free WiFi service has garnered mixed reviews. While some guests appreciate the high speed, many report unreliable connections, slow speeds and poor coverage throughout the hotel, suggesting a need for improvement in this area.
The gym facilities are deemed sufficient for maintaining a workout routine, despite their compact size. Effective air conditioning enhances the workout environment, though shower facilities and hot water availability need attention.
The pool facilities at Mantra Towers of Chevron are a major highlight. The outdoor and indoor pools receive high praise for beauty, cleanliness and family-friendly environments. Guests appreciate the scenic lagoon pool, multiple pool options and helpful staff. However, some issues include occasional closures without notice and fluctuating pool temperatures.
Proximity to Surfers Paradise Beach is another strong point. Guests value the short five-minute walk to the beach, enhancing the vacation experience. The convenient location balances relaxation with easy access to local shops and eateries.
Parking at the hotel, while secure and free, presents challenges due to limited availability and confusing navigation. Guests often struggle to find parking spaces with some resorting to external paid options or street parking. The parking situation is a recurring frustration for many visitors.
The hotel's central location is also advantageous for nightlife enthusiasts with numerous bars, restaurants and clubs nearby. However, noise from the street can be disruptive, especially on weekends, affecting sleep quality for some guests.
Overall, Mantra Towers of Chevron offers an appealing mix of prime location, spacious accommodations and excellent pool facilities. Despite some concerns regarding room maintenance, cleanliness, WiFi and parking, the positive aspects make it a popular choice for travelers seeking to explore Surfers Paradise.
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When it comes to rooms, the feedback is mixed. Positively, many guests enjoy the spacious, clean and family-friendly accommodations with fully equipped kitchens, multiple bathrooms, balconies and remarkable views. However, the rooms and furnishings are often described as dated with issues such as broken fixtures, stained carpets and cleanliness concerns. Noise from maintenance and malfunctioning appliances like air conditioning and internet connectivity are also noted. Despite these drawbacks, the spaciousness and comfort of the rooms often redeem the experience.
Cleanliness at the hotel receives varied feedback. While some guests find their rooms spotless upon arrival, others report issues such as dusty surfaces, mold and the presence of pests like cockroaches and ants. The general infrastructure also suffers from wear and tear with broken tiles and rusted appliances mentioned. Some visitors suggest that a deeper, more consistent cleaning effort is needed to meet expectations.
Staff at the hotel generally receive positive remarks for being friendly, helpful and accommodating with specific mentions of exceptional service from some staff members. However, there are notable criticisms, particularly at the reception, where some guests encountered rudeness and unhelpful attitudes. Management and housekeeping also receive mixed reviews, indicating areas for potential improvement.
The hotel's free WiFi service has garnered mixed reviews. While some guests appreciate the high speed, many report unreliable connections, slow speeds and poor coverage throughout the hotel, suggesting a need for improvement in this area.
The gym facilities are deemed sufficient for maintaining a workout routine, despite their compact size. Effective air conditioning enhances the workout environment, though shower facilities and hot water availability need attention.
The pool facilities at Mantra Towers of Chevron are a major highlight. The outdoor and indoor pools receive high praise for beauty, cleanliness and family-friendly environments. Guests appreciate the scenic lagoon pool, multiple pool options and helpful staff. However, some issues include occasional closures without notice and fluctuating pool temperatures.
Proximity to Surfers Paradise Beach is another strong point. Guests value the short five-minute walk to the beach, enhancing the vacation experience. The convenient location balances relaxation with easy access to local shops and eateries.
Parking at the hotel, while secure and free, presents challenges due to limited availability and confusing navigation. Guests often struggle to find parking spaces with some resorting to external paid options or street parking. The parking situation is a recurring frustration for many visitors.
The hotel's central location is also advantageous for nightlife enthusiasts with numerous bars, restaurants and clubs nearby. However, noise from the street can be disruptive, especially on weekends, affecting sleep quality for some guests.
Overall, Mantra Towers of Chevron offers an appealing mix of prime location, spacious accommodations and excellent pool facilities. Despite some concerns regarding room maintenance, cleanliness, WiFi and parking, the positive aspects make it a popular choice for travelers seeking to explore Surfers Paradise.
Aparthotel Taking Steps Towards Sustainability
This hotel is certified for sustainable tourism by Accor. Accor's certified hotels utilize eco-friendly amenities and work to reduce their environmental impact through various initiatives.
Aparthotel near Nightlife Spots
Located in Surfers Paradise, Mantra Towers of Chevron boasts a prime position for nightlife enthusiasts, close to bars, restaurants and nightclubs. Its proximity to Cavill Avenue ensures that all the vibrant night clubs are just a short stroll away.
Skyscraper Aparthotel
Located in Surfers Paradise, Mantra Towers of Chevron features three iconic towers with modern apartments and extensive resort facilities. The central location offers stunning views of the Gold Coast skyline and easy access to the beach and entertainment precinct.
Aparthotel with Indoor Pool
Mantra Towers of Chevron is listed among hotels that feature an indoor pool.
Aparthotel near The Beach
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Aparthotel with Parking
Aparthotel with Gym
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
Guest Reviews
The Mantra Towers of Chevron is highly praised for its exceptional location, making it a standout choice for visitors. Centrally positioned in the heart of Surfers Paradise, the hotel provides convenient access to a myriad of attractions, including the beach, local shops, restaurants and public transportation. Reviews consistently highlight the ease of exploring the area on foot with everything from grocery stores to entertainment options within walking distance.
The proximity to Cavill Avenue, a bustling pedestrian area and the convenience of having amenities like Coles and other shops right under the building, add significant value to the stay. Guests appreciated the short walks to the beach and various dining and shopping venues, which enhanced their overall experience.
Stunning views, both of the ocean and the cityscape, add to the appeal with many guests enjoying the vistas from their spacious apartments and balconies. The hotel's facilities, including multiple pools and secure parking, further boost its attractiveness.
Mantra Towers of Chevron's prime location, combined with comfortable accommodations and convenient access to local attractions and amenities, make it a preferred choice for families, couples and solo travelers alike.
Mantra Towers of Chevron offers a mixed experience when it comes to its rooms. On the positive side, many guests have praised the spacious, clean and comfortable accommodations that are well-suited for families. The rooms often feature beautiful views and excellent layouts that provide plenty of space with amenities such as fully-equipped kitchens, multiple bathrooms and balconies. Some rooms are described as clean, well-maintained and boasting incredible views of the ocean or the city.
However, several guests have noted that the rooms and furnishings are quite dated, often showing signs of wear and tear. Issues such as broken fixtures, stained carpets, outdated decor and minor maintenance problems are common. Some rooms have been reported to have cleanliness issues, including presence of cockroaches and ants, dusty surfaces and mold in bathrooms.
Additionally, several reviews highlight functional shortcomings like malfunctioning appliances, lack of necessary kitchen utensils and non-operational amenities like air conditioning and internet connectivity. Noise from maintenance work or neighboring rooms has also been a concern. Despite these drawbacks, the overall spaciousness and comfort often redeem the experience for many visitors.
In summary, while the Mantra Towers of Chevron offers spacious and nicely laid-out rooms with remarkable views and good amenities, guests should be aware of potential issues related to outdated furnishings, cleanliness and minor maintenance needs. The location and available facilities, however, continue to make it a viable option for many travelers.
Mantra Towers of Chevron offers a mixed experience when it comes to the comfort of their beds. While some guests found the beds to be amazing, extra comfortable and a good fit for a restful night, many others reported concerns. Issues included mattresses that were old, lumpy, rock hard and sometimes had springs sticking out. Specific mentions highlighted problems like beds being too firm or too small and even instances where beds were made up of two singles pushed together instead of a proper queen or king-size. Some guests noted that pillows were poor in quality, adding to the discomfort.
Several reviews also pointed out that some beds were terribly uncomfortable, leading to sore mornings. There were also complaints about the lack of doonas, as only sheets were provided on some beds. Cleanliness was another repeated issue with reports of beds being unclean and problems like bed bugs and dirt. A few guests even faced additional challenges like broken or sunken beds and uncomfortable trundle beds.
Though some guests were satisfied with their comfortable beds, the overarching sentiment suggests that many of the beds at Mantra Towers of Chevron are in need of upgrades and better maintenance to ensure a consistently comfortable stay for all visitors.
When considering a stay at Mantra Towers of Chevron, potential guests might want to keep in mind some cleanliness concerns reported by previous visitors. While some guests noted that their rooms were very clean and spotless upon arrival, others have pointed out various issues. These range from dirty indoor facilities and poorly maintained apartments to more specific grievances such as mould in fridges, stained mattresses and even the presence of cockroaches and ants in some units.
Many reviews highlighted that while certain rooms were initially clean, deeper cleanliness and maintenance appeared to be lacking. Problems such as dusty ventilation grills, grime on surfaces and residues left from previous guests were recurrent themes. Bathrooms in particular seemed to be a point of contention with several reviews mentioning a need for a thorough bleach cleaning, stained bathtubs and water leaks.
The hotel's general infrastructure also received criticism for being outdated and worn with guests mentioning broken tiles, cracked toilets and rusted appliances. On the flip side, despite these issues, some reviewers found their apartments to be spacious and well-equipped, though they emphasized that a significant deep cleaning and better maintenance were needed to meet expectations.
Overall, guests should be prepared for a mix of experiences regarding the cleanliness and upkeep of the rooms and facilities at Mantra Towers of Chevron.
The staff at Mantra Towers of Chevron receive a wide range of feedback. Many guests found the staff to be lovely, friendly and helpful, often going above and beyond to assist. Specific mentions include Felipe, who was extremely kind and helpful and Michael, who was professional and friendly. The staff at the tour desk also received positive remarks for their friendliness and helpfulness.
However, there were notable criticisms, particularly directed at the reception staff. Several guests had unpleasant encounters, describing some receptionists as rude, unhelpful and lacking in empathy and customer service. Instances of poor communication and inadequate assistance were also reported with fill-in or new staff frequently mentioned as inexperienced.
Management received mixed reviews with some guests praising their helpfulness and empathy, while others expressed disappointment in their interactions. Cleanliness and housekeeping also appeared to need improvement, as there were multiple complaints about the frequency and quality of cleaning services.
Despite these varied experiences, the more positive recounts of friendly and accommodating service suggest that the hotel staff do strive to create a welcoming atmosphere for their guests.
The WiFi experience at Mantra Towers of Chevron has mixed reviews from guests. While some guests appreciated the free WiFi that kept their children entertained and noted an excellent speed, these positive remarks were overshadowed by numerous complaints. Many guests encountered significant issues with unreliable connections, frequent dropouts and slow speeds. WiFi coverage throughout the hotel wasn't consistent with several guests unable to connect in their rooms or on certain floors. Furthermore, the lack of complimentary internet access was a recurring disappointment for some, especially considering the cost of their stay. Overall, WiFi service appears to be an area where the hotel could significantly improve.
The gym facilities at Mantra Towers of Chevron provide sufficient equipment for daily workouts, making it a practical choice for travelers looking to maintain their fitness routine. Despite its compact size, the gym offers a pleasant workout environment thanks to the effective air conditioning. However, there are some areas needing improvement, such as the women's shower facilities and the availability of hot water. Overall, the gym is functional and generally well-received, though some guests may find it limited in space.
The pool facilities at Mantra Towers of Chevron receive overwhelmingly positive feedback from guests. Highlights include a beautiful, well-maintained outdoor pool area that guests enjoyed daily and particularly loved by children. The lagoon pool, praised for its family-friendly environment and scenic beauty, is a standout feature. There are multiple pools spread across the resort, including both heated and unheated options, catering to different preferences. The indoor pool is especially appreciated during cooler days. Guests frequently mention the cleanliness and well-kept appearance of the pool areas, as well as the helpful staff.
However, occasional issues include the indoor pool being closed without prior notice, the outdoor pool not being heated at times and the pool sometimes being crowded or lacking sufficient loungers. Despite these minor drawbacks, the overall sentiment remains very positive with the pools being a significant highlight of the stay, offering great views, ample amenities and delightful experiences for families with children.
Nestled near Surfers Paradise Beach, Mantra Towers of Chevron offers an exceptional location for beach enthusiasts. Guests rave about the hotel's proximity to the beach, which is just a brief five-minute walk away. With easy access to both the beach and a variety of shops and eateries, the convenience is highly praised. The views of the beach from the hotel add to the allure, making it a desirable spot for those looking to enjoy surfing and other beach activities. Families particularly appreciate being able to stroll to the beach, enhancing their vacation experience. The hotel's setting provides a balanced mix of relaxation and leisure, perfect for beachgoers looking to explore Surfers Paradise with ease.
Mantra Towers of Chevron offers a mixed bag when it comes to parking, featuring both positive and negative experiences from guests. On the bright side, the hotel provides secure, free parking, which many found to be a bonus. The car park is easy to use, though it can initially be confusing to navigate. However, there's a recurring issue with the limited availability of parking spaces. Many guests struggled to find a spot, especially during check-in and peak times. The lack of designated or assigned parking spaces added to the frustration, leading some to seek alternative parking options, which could be far away and sometimes required an additional fee.
Parking was described as a nightmare by several guests with some even encountering dangerous conditions or frustrating experiences trying to locate a spot. The search for parking often ended with guests parking next door and paying extra or resorting to street parking, which wasn't always convenient. The car park, although secure, needed better signage and clarity on where guests could park.
Despite the plentiful parking availability mentioned by a few, the majority faced issues, highlighting a need for more structured and reserved parking spaces for guests. Generally, parking at Mantra Towers of Chevron is seen as a significant concern that detracts from the overall experience.
Located in the heart of Surfers Paradise, Mantra Towers of Chevron boasts a prime position for nightlife enthusiasts. With a plethora of bars, restaurants and nightclubs nearby, guests have ample opportunities to enjoy an amazing night out. The hotel's proximity to Cavill Avenue ensures that all the vibrant night clubs are just a short stroll away. However, the central location does come with some drawbacks, particularly the noise from the street on weekend nights. Reports of loud street noise, sirens and night trucks disrupting sleep are common. Despite these disturbances, those looking to immerse themselves in the bustling nightlife will find this location highly convenient. Note that parking can be an issue and some guests have commented on an unpleasant smell in the car park area. Overall, it's an excellent spot for those seeking to experience the energetic nightlife of the Gold Coast.
The heated pool at Mantra Towers of Chevron has generally received favorable feedback from guests. Many reviews highlight the enjoyment and soothing experience of the heated pool, describing it as great and even a favorite feature. Guests also appreciated the additional amenities such as the spa and sauna, which complement the pool nicely. However, there are a few noted inconsistencies with the pool's temperature with some guests experiencing fluctuations in warmth during their stay. Despite occasional maintenance issues affecting availability, the heated pool remains a valued facility for those looking to relax and unwind.
The outdoor pool at Mantra Towers of Chevron receives high praise from guests, particularly for its appeal to families and children. Many reviewers highlight the lagoon pool as a standout feature, especially popular with kids and grandchildren who found it fantastic and amazing. The pool area is often described as beautiful and ideal for family fun with well-maintained facilities and a lively atmosphere filled with families.
Guests appreciate the cleanliness and enjoy the views of the pool from their balconies. The pool area includes well-equipped barbecue facilities, adding to its family-friendly appeal. While some mention the outdoor pool as being freezing cold and not heated, the consensus is that it remains a great and fantastic place for relaxation and enjoyment. Despite a few hiccups such as non-working spa bubbles, the overall sentiment about the outdoor pool is overwhelmingly positive, making it a key highlight of the stay at Mantra Towers of Chevron.
Mantra Towers of Chevron boasts a notably large indoor pool that several guests have found amazing. Families and kids particularly appreciated the heated aspect of the pool, which remained accessible even during rainy weather. The pool, complimented for its hot temperature, is part of a wider array of amenities that includes indoor and outdoor pools, making it a significant highlight for guests. However, there were periods when the indoor pool was closed for maintenance, renovation or painting, causing disappointment for some. Additionally, the indoor setup has been described as lacking facilities and mediocre by a few visitors. Despite these concerns, the availability of both indoor and outdoor pools, along with the convenience of a supermarket at the base of the building, ensures a comprehensive leisure experience for guests.
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Location
The proximity to Cavill Avenue, a bustling pedestrian area and the convenience of having amenities like Coles and other shops right under the building, add significant value to the stay. Guests appreciated the short walks to the beach and various dining and shopping venues, which enhanced their overall experience.
Stunning views, both of the ocean and the cityscape, add to the appeal with many guests enjoying the vistas from their spacious apartments and balconies. The hotel's facilities, including multiple pools and secure parking, further boost its attractiveness.
Mantra Towers of Chevron's prime location, combined with comfortable accommodations and convenient access to local attractions and amenities, make it a preferred choice for families, couples and solo travelers alike.
Rooms
However, several guests have noted that the rooms and furnishings are quite dated, often showing signs of wear and tear. Issues such as broken fixtures, stained carpets, outdated decor and minor maintenance problems are common. Some rooms have been reported to have cleanliness issues, including presence of cockroaches and ants, dusty surfaces and mold in bathrooms.
Additionally, several reviews highlight functional shortcomings like malfunctioning appliances, lack of necessary kitchen utensils and non-operational amenities like air conditioning and internet connectivity. Noise from maintenance work or neighboring rooms has also been a concern. Despite these drawbacks, the overall spaciousness and comfort often redeem the experience for many visitors.
In summary, while the Mantra Towers of Chevron offers spacious and nicely laid-out rooms with remarkable views and good amenities, guests should be aware of potential issues related to outdated furnishings, cleanliness and minor maintenance needs. The location and available facilities, however, continue to make it a viable option for many travelers.
Beds
Several reviews also pointed out that some beds were terribly uncomfortable, leading to sore mornings. There were also complaints about the lack of doonas, as only sheets were provided on some beds. Cleanliness was another repeated issue with reports of beds being unclean and problems like bed bugs and dirt. A few guests even faced additional challenges like broken or sunken beds and uncomfortable trundle beds.
Though some guests were satisfied with their comfortable beds, the overarching sentiment suggests that many of the beds at Mantra Towers of Chevron are in need of upgrades and better maintenance to ensure a consistently comfortable stay for all visitors.
Cleanliness
Many reviews highlighted that while certain rooms were initially clean, deeper cleanliness and maintenance appeared to be lacking. Problems such as dusty ventilation grills, grime on surfaces and residues left from previous guests were recurrent themes. Bathrooms in particular seemed to be a point of contention with several reviews mentioning a need for a thorough bleach cleaning, stained bathtubs and water leaks.
The hotel's general infrastructure also received criticism for being outdated and worn with guests mentioning broken tiles, cracked toilets and rusted appliances. On the flip side, despite these issues, some reviewers found their apartments to be spacious and well-equipped, though they emphasized that a significant deep cleaning and better maintenance were needed to meet expectations.
Overall, guests should be prepared for a mix of experiences regarding the cleanliness and upkeep of the rooms and facilities at Mantra Towers of Chevron.
Staff
However, there were notable criticisms, particularly directed at the reception staff. Several guests had unpleasant encounters, describing some receptionists as rude, unhelpful and lacking in empathy and customer service. Instances of poor communication and inadequate assistance were also reported with fill-in or new staff frequently mentioned as inexperienced.
Management received mixed reviews with some guests praising their helpfulness and empathy, while others expressed disappointment in their interactions. Cleanliness and housekeeping also appeared to need improvement, as there were multiple complaints about the frequency and quality of cleaning services.
Despite these varied experiences, the more positive recounts of friendly and accommodating service suggest that the hotel staff do strive to create a welcoming atmosphere for their guests.
Wi-Fi
Gym
Pool
However, occasional issues include the indoor pool being closed without prior notice, the outdoor pool not being heated at times and the pool sometimes being crowded or lacking sufficient loungers. Despite these minor drawbacks, the overall sentiment remains very positive with the pools being a significant highlight of the stay, offering great views, ample amenities and delightful experiences for families with children.
Beach
Parking
Parking was described as a nightmare by several guests with some even encountering dangerous conditions or frustrating experiences trying to locate a spot. The search for parking often ended with guests parking next door and paying extra or resorting to street parking, which wasn't always convenient. The car park, although secure, needed better signage and clarity on where guests could park.
Despite the plentiful parking availability mentioned by a few, the majority faced issues, highlighting a need for more structured and reserved parking spaces for guests. Generally, parking at Mantra Towers of Chevron is seen as a significant concern that detracts from the overall experience.
Nightlife
Heated Pool
Outdoor Pool
Guests appreciate the cleanliness and enjoy the views of the pool from their balconies. The pool area includes well-equipped barbecue facilities, adding to its family-friendly appeal. While some mention the outdoor pool as being freezing cold and not heated, the consensus is that it remains a great and fantastic place for relaxation and enjoyment. Despite a few hiccups such as non-working spa bubbles, the overall sentiment about the outdoor pool is overwhelmingly positive, making it a key highlight of the stay at Mantra Towers of Chevron.
Indoor Pool
Yes, Mantra Towers of Chevron has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Mantra Towers of Chevron.
No, Mantra Towers of Chevron doesn't allow dogs.
Yes, parking facilities are available at Mantra Towers of Chevron.
Yes, Mantra Towers of Chevron has a gym.
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